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How much do french speaking customer service representative jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for french speaking customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a French speaking customer service representative, and why are they important?

To thrive as a French Speaking Customer Service Representative, you need fluency in French and English, strong communication abilities, and experience in customer support or a related field. Familiarity with CRM systems, helpdesk software, and telecommunication tools is typically required. Outstanding interpersonal skills, patience, and problem-solving abilities help you build rapport and resolve customer issues effectively. These competencies are crucial for delivering excellent service, fostering customer satisfaction, and supporting business retention in a bilingual environment.

What does a French speaking customer service representative do?

A French Speaking Customer Service Representative assists customers by addressing their inquiries, concerns, and requests in French. They typically handle phone calls, emails, or live chats, helping customers with product information, order issues, technical support, or billing questions. These representatives play a key role in ensuring customer satisfaction for French-speaking clients and may also help translate or interpret communication between the business and its French-speaking customers.

What is the difference between French Speaking Customer Service Representative vs French Speaking Customer Support Agent?

AspectFrench Speaking Customer Service RepresentativeFrench Speaking Customer Support Agent
CredentialsHigh school diploma or equivalent; sometimes certifications in customer serviceSimilar credentials; often the same certifications
Work EnvironmentCall centers, online chat, email supportCall centers, online platforms, technical support environments
Employer & Industry UsageRetail, telecom, banking, tech companiesIT, telecom, e-commerce, service industries
Search & Comparison IntentCustomer service roles requiring French language skillsSupport roles with a focus on troubleshooting or technical help

Both roles involve assisting customers in French, often in similar industries and environments. The main difference lies in the focus: Customer Service Representatives typically handle general inquiries and account issues, while Customer Support Agents may focus more on technical support or troubleshooting. Understanding these distinctions helps job seekers find roles aligned with their skills and career goals.

What are some common challenges French speaking customer service representatives face when supporting international customers?

French Speaking Customer Service Representatives often navigate challenges such as language nuances, cultural differences, and varying customer expectations. They must remain adaptable when handling inquiries from customers in different French-speaking regions, ensuring clear communication and understanding despite potential accents or dialect differences. Additionally, they regularly coordinate with cross-functional teams to resolve issues efficiently, making strong collaboration and problem-solving skills essential for success in this role.
More about French Speaking Customer Service Representative jobs
What cities are hiring for French Speaking Customer Service Representative jobs? Cities with the most French Speaking Customer Service Representative job openings:
What job categories do people searching French Speaking Customer Service Representative jobs look for? The top searched job categories for French Speaking Customer Service Representative jobs are:
French Speaking Customer Service Representative jobs near you
Infographic showing various French Speaking Customer Service Representative job openings in the United States as of August 2026, with employment types broken down into 86% Full Time, 9% Part Time, and 5% Contract. Highlights an 86% In-person, 5% Hybrid, and 9% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Customer Service Representative

Customer Operations

Kansas City, MO • On-site

$15.75 - $21.25/hr

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Are you a digitally-savvy problem solver? Do you enjoy multitasking? Are you personable and patient with a passion for customer service? Then working as a Spectrum Mobile Customer Service Representative may be right for you.


At Spectrum, we keep our customers connected, and through Spectrum Mobile, we offer existing internet customers a fast, reliable connection and flexible data plans for their Smartphones and tablets. As a Customer Service Representative with a focus on Mobile Repair, you will use your communication and problem-solving skills to nurture and maintain relationships with customers who use our mobile services. Every day, your work will strengthen connections between Spectrum and our customers.

WHAT OUR CUSTOMER SERVICE REPRESENTATIVES ENJOY MOST

  • Learning about our mobile products, services, and billing processes to provide knowledgeable and efficient customer service
  • Representing a Fortune 100 company and being the voice of Spectrum
  • Interacting with customers through inbound calls to resolve a variety of topics, including mobile service activation, billing questions, rate and fee inquiries, order and payment processing, account updates, subscriber challenges, and more
  • Resolving mobile customer inquiries while creating best-in-class customer experiences
  • Working independently in an open, friendly environment while collaborating with a supportive, energetic team

We’re a large organization with bustling 24/7 call centers offering a variety of shifts. During your shift, you’ll find yourself in the office navigating phone and computer systems, resolving questions, and maintaining customer accounts. If you enjoy talking to people and fast-paced work, you’ll thrive inside our lively environment.


WHAT YOU’LL BRING TO SPECTRUM

Required Qualifications

  • Education: High school diploma or equivalent
  • Schedule: Ability to work a variety of schedules including nights, weekends, and holidays
  • Language: Ability to read, write, speak and understand English

Preferred Qualifications

  • Experience: 6+ months of customer service experience; 6+ months of working with software applications; 6+ months of high-volume phone experience in customer service or a call center; 6+ months of working in cable operations, mobile, or telecommunications call center
  • Technical Skills: MS Office, computer skills, typing
  • Skills: Communication, organization, time management, multi-tasking, customer service
  • Abilities: Dependable, proactive, adaptable, problem-solving, professional, resilient

#LI-TC2
COP143 2026-75517 2026
Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.
A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.

Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
Qualifications:

WHAT YOU’LL BRING TO SPECTRUM

Required Qualifications

  • Education: High school diploma or equivalent
  • Schedule: Ability to work a variety of schedules including nights, weekends, and holidays
  • Language: Ability to read, write, speak and understand English

Preferred Qualifications

  • Experience: 6+ months of customer service experience; 6+ months of working with software applications; 6+ months of high-volume phone experience in customer service or a call center; 6+ months of working in cable operations, mobile, or telecommunications call center
  • Technical Skills: MS Office, computer skills, typing
  • Skills: Communication, organization, time management, multi-tasking, customer service
  • Abilities: Dependable, proactive, adaptable, problem-solving, professional, resilient
Employment Type: Full Time

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