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Japanese Bilingual Customer Service information

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$9

$17

$25

How much do japanese bilingual customer service jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for japanese bilingual customer service in the United States is $17.44, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $18.75 per hour, depending on experience, location, and employer.

What is the difference between Japanese Bilingual Customer Service vs Japanese Bilingual Technical Support?

AspectJapanese Bilingual Customer ServiceJapanese Bilingual Technical Support
Required CredentialsLanguage proficiency, customer service experienceLanguage proficiency, technical knowledge or certifications
Work EnvironmentCall centers, retail, service industriesIT companies, software/hardware support centers
Employer & IndustryRetail, e-commerce, hospitalityTechnology, software, electronics
Common Search IntentCustomer service roles, bilingual support jobsTechnical support roles, troubleshooting jobs

Japanese Bilingual Customer Service focuses on assisting customers with inquiries, orders, and general support, often in retail or service settings. Japanese Bilingual Technical Support involves resolving technical issues, troubleshooting products, and providing specialized technical assistance. While both roles require Japanese language skills, technical support demands additional technical knowledge or certifications. Understanding these differences helps job seekers find roles aligned with their skills and career goals.

More about Japanese Bilingual Customer Service jobs
What cities are hiring for Japanese Bilingual Customer Service jobs? Cities with the most Japanese Bilingual Customer Service job openings:
What states have the most Japanese Bilingual Customer Service jobs? States with the most job openings for Japanese Bilingual Customer Service jobs include:
Infographic showing various Japanese Bilingual Customer Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $36,285 per year, or $17.4 per hour.

Bilingual Customer Service & Language Specialist (Japanese) (W-2 Employee)

Universal Language Service Inc

Bellevue, WA • On-site

$25/hr

Other

Medical

Re-posted 14 days ago


Job description

Position: Bilingual Customer Service & Language Specialist (Japanese) (W-2 Employee)
Location: Onsite, Bellevue, WA
Schedule: Monday-Friday, 8:00 AM - 5:00 PM (PST) or 8:30 AM - 5:30 PM (PST)
Employment Type: Full-time, W-2
Languages Needed:Japanese
About the Role: Universal Language Service, Inc. is seeking a dedicated and professional Bilingual Customer Service & Language Specialist (Japanese) join our team. This dual-role position combines real-time over-the-phone and video remote interpretation (OPI/VRI) services with administrative responsibilities. The ideal candidate is detail-oriented, communicative, and able to manage multiple tasks efficiently while maintaining accuracy and professionalism. A full benefits package is available, including medical insurance.
Key Responsibilities:
Interpretation & Customer Support • Deliver real-time OPI/VRI interpretation services in Japaneseand English • Assist interpreters with completing and updating profiles and documentation • Follow up with interpreters to ensure records are current and compliant • Maintain clear and professional communication with interpreters and internal teams • Handle sensitive information with confidentiality and accuracy • Coordinate interpreter assignments, efficiently manage schedules, and ensure accurate and timely fulfillment of client requests • Maintain interpreter account records, updating information related to assignments, availability, and billing accurately • Proactively troubleshoot scheduling issues, providing timely and effective solutions
Requirements: • Strong bilingual proficiency in English and Japanese • Excellent communication, organization, and customer service skills • Strong attention to detail and ability to manage administrative documentation • Ability to work full-time, on-site (Monday-Friday, 8:00 AM-5:00 PM PST or 8:30 AM-5:30 PM PST) • Prior interpretation experience preferred • Medical DSHS or national interpreter certification/qualification (e.g. NBCMI, CCHI, Other) is a plus (support provided for those seeking DSHS Medical recognition)
Education & Professional Background: • Bachelor's degree in Linguistics, Human Resources, or related field preferred (or equivalent experience) • Minimum of 2 years of relevant experience in customer service, scheduling, recruiting, onboarding, interpretation, or translation
Work Environment & Screening Requirements: • This is a full-time, on-site position based at our Bellevue, WA corporate office • Remote work is not permitted • Candidates must pass a full-panel drug and alcohol screening and a national criminal background check
Compensation: • Up to $25 per hour, depending on qualifications and relevant experience • Full benefits package available, including medical insurance
Join our team and contribute to delivering exceptional language services to our diverse clientele.
Pay Range: $20 - $25 per hour