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Manager Nintendo Customer Service Jobs (NOW HIRING)

Nintendo Technology Development The worldwide pioneer in the creation of interactive entertainment ... We offer a welcoming and inclusive environment in service to one another, our products, the diverse ...

Engineer, UX (NTD)

Redmond, WA · On-site

$120K - $217K/yr

Nintendo Technology Development The worldwide pioneer in the creation of interactive entertainment ... We offer a welcoming and inclusive environment in service to one another, our products, the diverse ...

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Manager Nintendo Customer Service information

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How much do manager nintendo customer service jobs pay per year?

As of Jun 7, 2026, the average yearly pay for manager nintendo customer service in the United States is $57,998.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $70,000.00 per year, depending on experience, location, and employer.

What is the difference between Manager Nintendo Customer Service vs Customer Support Supervisor?

AspectManager Nintendo Customer ServiceCustomer Support Supervisor
CredentialsExperience in customer service, leadership skills, possibly management certificationsCustomer service experience, supervisory skills, leadership training
Work EnvironmentCorporate office or call center within gaming industryCall centers, retail stores, or corporate support teams
Employer & IndustryNintendo, gaming and entertainment industryVarious companies across retail, tech, and gaming sectors
Search & Comparison IntentUnderstanding managerial roles in Nintendo customer supportComparing supervisory roles in customer service teams

The Manager Nintendo Customer Service oversees customer support teams within Nintendo, focusing on strategic management, team leadership, and ensuring customer satisfaction. In contrast, a Customer Support Supervisor typically manages daily operations of support staff, handling escalations and team performance. Both roles require customer service experience and leadership skills, but the manager position involves higher-level planning and decision-making within Nintendo's gaming industry environment.

What cities are hiring for Manager Nintendo Customer Service jobs? Cities with the most Manager Nintendo Customer Service job openings:
What are the most commonly searched types of Nintendo Customer Service jobs? The most popular types of Nintendo Customer Service jobs are:
What states have the most Manager Nintendo Customer Service jobs? States with the most job openings for Manager Nintendo Customer Service jobs include:
Engineer, UX (NTD)

Engineer, UX (NTD)

Nintendo

Redmond, WA • On-site, Remote

Other

Posted 3 days ago


Nintendo rating

8.0

Company rating: 8.0 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

93rd of 186 rated software companies


Job description

Nintendo Technology Development

The worldwide pioneer in the creation of interactive entertainment, Nintendo Co., Ltd., of Kyoto, Japan, manufactures and markets hardware and software for its Nintendo Switch system and the Nintendo 3DS family of portable systems. Since 1983, when it launched the Nintendo Entertainment System, Nintendo has sold more than 4.7 billion video games and more than 740 million hardware units globally, including Nintendo Switch and the Nintendo 3DS family of systems, as well as the Game Boy, Game Boy Advance, Nintendo DS family of systems, Super NES, Nintendo 64, Nintendo GameCube, Wii and Wii U systems. It has also created industry icons that have become well-known, household names, such as Mario, Donkey Kong, Metroid, Zelda and Pokemon.  A wholly owned subsidiary, Nintendo Technology Development, based in Redmond, Washington, creates future hardware/software technology and researches North American-based technologies.

Nintendo is an equal opportunity employer. We offer a welcoming and inclusive environment in service to one another, our products, the diverse consumers we represent, and the communities we call home. We do all of this with kindness, empathy and respect for each other.

SUMMARY: 
UX Engineer for the Nintendo Technology Development Inc. (NTD) organization who is responsible for the core development of a shared component library used in the design system for developer-facing applications through all stages of software design, coding, and testing. The component library is designed for conformance to the company's UX style guide. The UX Engineer works closely with the UX team to implement components according to agreed-upon specifications and may collaborate across different organizational levels at Nintendo Co., Ltd. (NCL) and its subsidiaries, as well as with external vendors or partners.

DESCRIPTION OF DUTIES

  • Produces production-ready output with assistance and review from more senior engineers
  • Writes correct and clean code to defined specifications
  • Debugs code effectively within primary area
  • Defines the use-case scenarios, architecture, design goals, and functional requirements in a collaborative way with other members of the team
  • Develops the React component library and evangelizes it to the broader organization.
  • Ensures the component library follows company guidelines and is WCAG 2.0 compliant.
  • Researches, evaluates, and analyzes technical and design requirements to present technical documentation regarding Nintendo's component library and design system.
  • Partners with UX Designers to develop an exceptional suite of developer-facing tools.
  • Learns about our implementation of the Windows Presentation Foundation (WPF) with the aim of contributing to the WPF component library.
  • Maintains up-to-date knowledge of new UX web development technologies and applies them to enhance the usability and efficiency of the applications that use the component library.
  • Effectively and proactively documents work
  • Collaborates with peer groups and other teams across Nintendo
  • May assist with on-boarding new hires and/or participating in the hiring process
  • Up to 10% travel; domestic and international

SUMMARY OF REQUIREMENTS

  • 2+ years related experience
  • Solid knowledge of front-end focused technologies, such as HTML, CSS, JavaScript (ECMAScript 6), and TypeScript.
  • Proficient in web libraries and frameworks such as React or Angular.
  • Proficient in identifying and addressing browser compatibility issues.
  • Proficient in prototyping web applications and components.
  • Knowledge of the full software development life cycle, including coding standards, code reviews, source control management, build processes, and testing.
  • Familiarity with UX design tools such as Figma preferred.

Applicants must be legally eligible to work in the United States to be considered. Visa sponsorship is not available for this role.

This position is onsite in Redmond, WA, and not open to remote status at this time.