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Entry Level Nintendo Customer Service Jobs in Seattle, WA

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Full-Time | Entry-Level CSR - Customer Service & Sales Representative Launch Your Career. Build Real Growth. PCI Consulting - Seattle, WA Weekly Pay Range: $1,000-$2,000 At PCI, we believe in ...

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Full-Time | Entry-Level CSR - Customer Service & Sales Representative Launch Your Career. Build Real Growth. PCI Consulting - Seattle, WA Weekly Pay Range: $1,000-$2,000 At PCI, we believe in ...

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Entry Level Nintendo Customer Service information

See Seattle, WA salary details

$11

$21

$30

How much do entry level nintendo customer service jobs pay per hour?

As of Aug 26, 2026, the average hourly pay for entry level nintendo customer service in Seattle, WA is $21.39, according to ZipRecruiter salary data. Most workers in this role earn between $17.50 and $23.80 per hour, depending on experience, location, and employer.

What does an entry level Nintendo customer service representative do?

An Entry Level Nintendo Customer Service representative assists customers with inquiries about Nintendo products, services, and accounts. Their duties include troubleshooting hardware and software issues, providing information on warranties, processing returns or exchanges, and helping with account management. They communicate with customers via phone, email, or chat, aiming to resolve issues efficiently and ensure a positive customer experience. This entry-level position typically requires strong communication skills and a passion for gaming, but not extensive prior experience.

What skills and qualifications are needed to thrive as an entry level Nintendo customer service representative?

To thrive as an Entry Level Nintendo Customer Service Representative, you need strong communication skills, basic troubleshooting abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, ticketing software, and Nintendo products is typically expected. Patience, active listening, and a customer-focused attitude help you stand out in resolving concerns efficiently. These skills ensure positive customer experiences, quick issue resolution, and uphold Nintendo's reputation for excellent service.

What types of customer issues do entry level Nintendo customer service representatives typically handle, and how are these cases resolved?

Entry Level Nintendo Customer Service representatives commonly assist customers with troubleshooting hardware and software issues, resolving account or billing inquiries, and providing guidance on product usage. They may also handle questions about warranty and repair processes. Representatives follow structured protocols and use internal knowledge bases to deliver accurate solutions, while collaborating with technical teams or escalating complex issues as needed. This role requires patience, clear communication, and a customer-focused attitude to ensure positive experiences for Nintendo users.

What is the difference between Entry Level Nintendo Customer Service vs Entry Level Sony Customer Support?

AspectEntry Level Nintendo Customer ServiceEntry Level Sony Customer Support
Required CredentialsHigh school diploma, basic technical knowledgeHigh school diploma, basic technical knowledge
Work EnvironmentCustomer support centers, retail storesCustomer support centers, online chat, phone support
Employer & IndustryVideo game industry, NintendoElectronics & entertainment, Sony
Common Search & ComparisonYesYes

Both roles involve assisting customers with product issues, troubleshooting, and providing support. The main difference lies in the brand and specific product knowledge required. Nintendo Customer Service focuses on Nintendo gaming consoles and games, while Sony Customer Support handles Sony electronics and entertainment products. Both positions typically require similar credentials and work environments, making them common points of comparison for job seekers in the gaming and electronics industries.

What qualifications do you need to work at Nintendo?

For an entry-level Nintendo customer service position, candidates typically need a high school diploma or equivalent, strong communication skills, and basic computer proficiency. Previous customer service experience and familiarity with gaming products can be advantageous but are not always required.

What are the most commonly searched types of Nintendo Customer Service jobs in Seattle, WA?

The most popular types of Nintendo Customer Service jobs in Seattle, WA are:

What are popular job titles related to Entry Level Nintendo Customer Service jobs in Seattle, WA?

For Entry Level Nintendo Customer Service jobs in Seattle, WA, the most frequently searched job titles are:

What cities near Seattle, WA are hiring for Entry Level Nintendo Customer Service jobs?

Cities near Seattle, WA with the most Entry Level Nintendo Customer Service job openings:

Infographic showing various Entry Level Nintendo Customer Service job openings in Seattle, WA as of August 2026, with employment types broken down into 66% Full Time, 28% Part Time, and 6% Temporary. Highlights an 83% In-person, and 17% Remote job distribution, with an average salary of $44,494 per year, or $21.4 per hour.

CONTRACT - Associate Configuration Support Specialist

Nintendo

Redmond, WA • Hybrid

Full-time

Posted 6 days ago


Nintendo rating

7.5

Company rating: 7.5 out of 10

Based on 11 frontline employees who took The Breakroom Quiz

158th of 246 rated software companies


Job description

Nintendo of America

About Nintendo of America: From the launch of the Nintendo Entertainment System more than 30 years ago, Nintendo's mission has been to create smiles through unique entertainment experiences. Here at Nintendo of America Inc., we deliver on this mission by partnering closely with Nintendo Co., Ltd., to bring Nintendo's iconic and cherished franchises including MarioDonkey KongThe Legend of ZeldaMetroidAnimal CrossingPikmin and Splatoon across the Americas through our video games, hardware systems, and collaborations with partners on a range of other entertainment initiatives like feature films and theme parks.Based in Redmond, Wash.,

Nintendo of America serves as headquarters for Nintendo's operations in the Americas. We are an equal opportunity employer offering a welcoming and inclusive environment in service to one another, our products, and the diverse consumers and communities we call home. For more information about Nintendo, please visit the company's website at https://www.nintendo.com/. 

SUMMARY:
Provides specialized product and systems configuration management in support of Nintendo's products.

DESCRIPTION OF DUTIES

  • Works with customers such as Engineers, Design, Technical Services, Stores, Sales, and Marketing to develop product and part specifications. Remediates issues and gain stakeholder alignment to standards and guidelines. Ensure requirements are met in a timely manner.
  • Research part identification and Bill of Materials (BOM) structure for parts and materials.
  • Generates BOMs and part numbers to support NOA products. Analyzes, troubleshoots workflow process issues. Propose and implement approved solutions.
  • Identify opportunities for continuous improvement initiatives.
  • Participate in initiatives with a broad range of departments on special projects related to configuration control.
  • Follow standard configuration practices and ensure specifications conform.
  • Manage part requests and approval process flow. Identify and resolve process issues.
  • Ensure conformity to data stewardship models and effectively communicates changes to released documentation.
  • Coordinate with other departments to manage New Product Introduction ensuring needed information is in the system at the appropriate time to meet production schedules.
  • Participate in Configuration Control Board meetings and Process Improvement meetings.
  • Ensure security of confidential parts and product information.
  • Understand integration testing of departmental applications, including ERP version updates and monthly releases, and its impact to their process.

SUMMARY OF REQUIREMENTS

  • Minimum of one year of experience working with ERP systems.
  • Basic knowledge/experience using Agile software, or equivalent product lifecycle management software, for creation and maintenance of items, bills of material, and specifications.
  • Experience working with multiple departments on a unified project timeline and objectives.
  • Expertise in Part Number Methodology and Configuration Control process.
  • Requires basic knowledge of engineering/technology theories, practices and procedures.
  • Bachelor's degree in a related field, or equivalent combination of education and experience.
  • Technical degree or equivalent work experience.

This position is hybrid in Redmond, WA. Hybrid positions require regular onsite work following the schedule and guidelines for their division. This position is not open to fully remote status at this time. 


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