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Customer Service Trainer Jobs in Seattle, WA (NOW HIRING)

Customer Service Representative

Fife, WA ยท On-site

$21 - $23/hr

Position: Customer Service Representative (CSR) Competitive Wage: $21.00 - 23.00 per hour, with ... Embrace training opportunities for growth within the company * Engage in team building and weekly ...

Customer Service Representative

Fife, WA ยท On-site

$21 - $23/hr

Position: Customer Service Representative (CSR) Competitive Wage: $21.00 - 23.00 per hour, with ... Embrace training opportunities for growth within the company * Engage in team building and weekly ...

Customer Service Representative

Fife, WA ยท On-site

$21 - $23/hr

Position:Customer Service Representative (CSR) Competitive Wage: $21.00 - 23.00 per hour, with ... Embrace training opportunities for growth within the company * Engage in team building and weekly ...

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Showing results 1-20

Customer Service Trainer information

See Seattle, WA salary details

$24.5K

$59.5K

$80.2K

How much do customer service trainer jobs pay per year?

As of Aug 23, 2026, the average yearly pay for customer service trainer in Seattle, WA is $59,460.00, according to ZipRecruiter salary data. Most workers in this role earn between $56,900.00 and $59,200.00 per year, depending on experience, location, and employer.

What does a customer service trainer do?

A customer service trainer provides instruction for existing employees and new hires in a business. You work with staff members who have direct contact with customers either face-to-face or via the phone or internet. Your duties include designing courses and instructional units that include both classroom work and hands-on practice. You assess the performance of each customer care professional who takes your class, and you adjust your training methods and approaches to increase effectiveness if necessary. Your responsibilities can include assessing the customer service performance at the company to help you focus your planning for each course.

What are the key skills and qualifications needed to thrive as a customer service trainer, and why are they important?

To thrive as a Customer Service Trainer, you need expertise in customer service best practices, adult learning principles, and typically a background in training or education. Familiarity with learning management systems (LMS), e-learning platforms, and presentation software is often required. Exceptional communication, patience, and motivational skills help trainers engage participants and foster a positive learning environment. These skills are crucial to effectively transfer knowledge, improve service quality, and support organizational goals.

What are some common challenges faced by customer service trainers, and how can they be effectively addressed?

Customer Service Trainers often encounter challenges such as engaging a diverse group of trainees with varying experience levels, adapting training materials to fit different learning styles, and ensuring consistent skill development across teams. To address these, successful trainers use interactive teaching methods, incorporate real-world scenarios, and provide ongoing support and feedback. Building strong relationships with team leads and consistently updating training content to reflect new company policies or customer trends also helps trainers remain effective and keep the training relevant.

What is the difference between Customer Service Trainer vs Customer Support Specialist?

AspectCustomer Service TrainerCustomer Support Specialist
Required CredentialsCustomer service experience, training or teaching skillsCustomer service experience, technical knowledge
Work EnvironmentTraining sessions, workshops, corporate officesCall centers, help desks, online support
Employer & Industry UsageCorporations, training companies, retailTech companies, service providers, retail
Common Search & Comparison IntentTraining roles, teaching customer service skillsCustomer support roles, technical assistance

While both roles focus on customer interactions, a Customer Service Trainer primarily develops and delivers training programs to improve customer service skills. In contrast, a Customer Support Specialist directly assists customers with their inquiries and issues. The trainer role emphasizes education and skill development, often within a corporate setting, whereas the support specialist role involves hands-on problem solving in customer interactions.

Infographic showing various Customer Service Trainer job openings in Seattle, WA as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, and 4% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $59,460 per year, or $28.6 per hour.

$40K - $60K/yr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 24 days ago


Job description

Fleet Service Auto & Truck Repair in Everett, WA is looking for a full-time Customer Service Rep to join our dynamic team. This entry-level role is the perfect opportunity for someone eager to develop their skills and build a rewarding career in the automotive industry. If you're looking for an exciting place to start, apply today!
WHAT WE OFFER OUR CUSTOMER SERVICE REP:
We offer a competitive salary of $40,000 to $60,000 per year, based on experience-top pay for entry-level positions! Plus, enjoy fantastic company-wide benefits, including:
  • Health, dental, vision, and life insurance
  • Paid time off (PTO)
  • 401(k) with company match
  • Annual holiday bonus
  • Paid vacations
  • Paid holidays
  • Paid training
  • No weekend work
We also reward your hard work and dedication with paid training opportunities, including additional training funds for extra courses!
WHAT WE'RE ALL ABOUT:
Our fantastic team at Fleet Service Auto & Truck Repair has been providing 5-star auto repairs and customer service since long before Google was even around. Established in 1976, our award-winning shop does it all, from troubleshooting and preventative maintenance to complex repairs and replacements.
The core of our long-term success has always been our team and our culture. We work hard here, but we know how to party hard, too! Our employees enjoy weekends off so they can have a healthy work-life balance and still make good money without having to miss out on fun events with friends and family. Speaking of money, we offer great pay as well as holiday bonuses to help ease the wallet during the gift-giving season. We also offer our employees all the tools and training they need to succeed, making us a great place for both newcomers and experienced pros to build a future!
WHAT THIS ENTRY-LEVEL ROLE ENTAILS:
This is a full-time entry-level position, offering a great Monday through Friday schedule with 8-hour shifts. Multiple full-time shifts are available, with work hours from 7:00 AM - 5:30 PM or 7:30 AM - 5:00 PM.
As a Customer Service Rep, your day will start with a friendly greeting as you interact with customers over the phone and in person, helping them with all their auto repair needs. You'll be involved in scheduling service appointments, entering data, and managing customer records. As you grow into the role, you'll have the opportunity to train as a Service Advisor, gaining skills to recommend services, source parts, and ensure a seamless customer experience from start to finish. Whether you're assisting a customer with a question, managing service requests, or organizing parts orders, you'll play an integral role in keeping our customers satisfied and our business running smoothly. With our excellent training program, you'll have all the tools you need to succeed and grow in this exciting industry!
What we need from you:
  • Strong typing abilities
  • Excellent interpersonal and communication skills
  • Great emotional intelligence
  • Multitasking skills
  • A positive work attitude
  • Valid Washington driver's license

WHAT'S NEXT:
Apply now to become our entry-level Customer Service Rep and start building a rewarding career today! Our initial application process is quick, easy, and mobile-friendly-so you can apply wherever you are.