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Apple Customer Service Representative Jobs (NOW HIRING)

Apple Bank

$24.50 - $31.32/hr

The CSR recommends solutions based on customer needs and refers the customer to a licensed ... Develop and maintain a broad knowledge of Apple Bank's products and services to appropriately meet ...

Wheelchairs of San Mateo

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Customer Service Representative

Pittsburg, CA · On-site

$20/hr

We are seeking a Customer Service Representative to join our team! You will be responsible for ... Apple Computer experience * Organizational Skills Company Description Sales and service of Custom ...

U-Haul

Customer Service Representative

Muskegon, MI · On-site

$14.50 - $19.75/hr

Location: 3587 Apple Ave, Muskegon, Michigan 49442 United States of America Are you a people person ... As a Customer Service Representative, you will work as part of a supportive team to be the face of ...

U-Haul

Customer Service Representative

Apple Valley, MN

$11.41 - $13.50/hr

Compensation Range: $11.41 to $13.50 Hourly Location: 6895 151st St W, Apple Valley, Minnesota ... As a Customer Service Representative, you will work as part of a supportive team to be the face of ...

U-Haul

Customer Service Representative

Apple Valley, MN · On-site

$11.41 - $13.50/hr

Compensation Range: $11.41 to $13.50 Hourly Location: 6895 151st St W, Apple Valley, Minnesota ... As a Customer Service Representative, you will work as part of a supportive team to be the face of ...

U-Haul

Customer Service Representative

Apple Valley, MN · On-site

$11.41 - $13.50/hr

Compensation Range: $11.41 to $13.50 Hourly Location: 6895 151st St W, Apple Valley, Minnesota ... As a Customer Service Representative, you will work as part of a supportive team to be the face of ...

U-Haul

Customer Service Representative

Pikesville, MD

$15 - $17/hr

Customer Service Representative Are you a people person? Do you love helping others? U-Haul is in ... Discounts on Apple products, Dell computers, cell phone plans, hotels, and more * 401(k) Savings ...

U-Haul

Customer Service Representative

Homewood, AL

$16 - $21.75/hr

Customer Service Representative Are you a people person? Do you love helping others? U-Haul is in ... Discounts on Apple products, Dell computers, cell phone plans, hotels, and more * 401(k) Savings ...

U-Haul

Customer Service Representative

Baraboo, WI

$15.25 - $20.50/hr

Customer Service Representative Are you a people person? Do you love helping others? U-Haul is in ... Discounts on Apple products, Dell computers, cell phone plans, hotels, and more * 401(k) Savings ...

U-Haul

Customer Service Representative

Clifton Park, NY

$16 - $18/hr

Customer Service Representative Are you a people person? Do you love helping others? U-Haul is in ... Discounts on Apple products, Dell computers, cell phone plans, hotels, and more * 401(k) Savings ...

U-Haul

Customer Service Representative

Hendersonville, NC

$14.75 - $20/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... Discounts on Apple products, Dell computers, cell phone plans, hotels, and more * 401(k) Savings ...

U-Haul

Customer Service Representative

Center Point, AL · On-site

$14.75 - $20/hr

Customer Service Representative Are you a people person? Do you love helping others? U-Haul is in ... Discounts on Apple products, Dell computers, cell phone plans, hotels, and more * 401(k) Savings ...

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Apple Customer Service Representative information

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How much do apple customer service representative jobs pay per hour?

As of Jun 8, 2026, the average hourly pay for apple customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Apple Customer Service Representative, and why are they important?

To thrive as an Apple Customer Service Representative, you need strong product knowledge, problem-solving abilities, and experience in customer support, typically backed by a high school diploma or equivalent. Familiarity with Apple products, CRM systems, and support tools like chat or phone systems is essential. Exceptional communication, patience, and a customer-focused attitude help create positive customer experiences and resolve issues efficiently. These skills are crucial for maintaining Apple's high standards of service and ensuring customer satisfaction in a fast-paced environment.

What are some common challenges faced by Apple Customer Service Representatives and how can they be managed?

Apple Customer Service Representatives often encounter challenges such as handling a high volume of customer inquiries, navigating complex product issues, and meeting performance metrics like response time and customer satisfaction scores. Successfully managing these challenges involves staying up-to-date with Apple’s latest products and support resources, collaborating closely with technical support teams, and practicing effective communication and empathy with customers. The role is dynamic and fast-paced, but Apple provides comprehensive training and ongoing support to help representatives thrive and deliver exceptional customer experiences.

What is the difference between Apple Customer Service Representative vs Apple Technical Support Specialist?

AspectApple Customer Service RepresentativeApple Technical Support Specialist
Required CredentialsHigh school diploma or equivalent; customer service skillsHigh school diploma; technical knowledge of Apple products
Work EnvironmentCall centers, retail stores, remote supportRemote or in-store technical support
Employer & Industry UsageApple retail and support channelsApple support teams, technical departments
Common Search & ComparisonCustomer service roles at AppleTechnical support roles at Apple

The main difference is that Apple Customer Service Representatives focus on general customer inquiries, billing, and product information, while Apple Technical Support Specialists handle technical issues, troubleshooting, and product repairs. Both roles require strong communication skills, but technical support positions demand more product knowledge and technical skills.

What are Apple Customer Service Representatives?

Apple Customer Service Representatives are professionals who assist customers with inquiries, troubleshooting, and support related to Apple products and services. They handle a wide range of issues, from helping customers set up devices and manage accounts to resolving technical problems and processing orders or returns. These representatives communicate with customers via phone, chat, or email, and are trained to provide knowledgeable, friendly, and efficient service. Their main goal is to ensure customer satisfaction and promote a positive experience with Apple.
More about Apple Customer Service Representative jobs
What cities are hiring for Apple Customer Service Representative jobs? Cities with the most Apple Customer Service Representative job openings:
What states have the most Apple Customer Service Representative jobs? States with the most job openings for Apple Customer Service Representative jobs include:
What job categories do people searching Apple Customer Service Representative jobs look for? The top searched job categories for Apple Customer Service Representative jobs are:
Apple Customer Service Representative jobs near you
Infographic showing various Apple Customer Service Representative job openings in the United States as of May 2026, with employment types broken down into 3% As Needed, 35% Full Time, 57% Part Time, and 5% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.
Customer Service Representative

Customer Service Representative

Apple Door Systems

Richmond, VA • On-site

$14.75 - $20/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 13 days ago

Job description

Job Type
Full-time
Description
Title: Customer Service Representative/Dispatcher
Reports to: General Manager
Job Type: Full-Time
Location: Richmond, VA
Come join our team and open the door to an amazing career at Apple Door Systems! We have an immediate need for a Customer Service Representative/Dispatcher at our Richmond, VA location.
With locations in Richmond, Ashland, Waynesboro, Chesapeake and Williamsburg, the Apple Door Family has been serving Virginia since 1973. Whether it's our hallmark garage door products, awning and solar shading systems or heavy-duty industrial doors, Apple has the access products of choice. Each location has a fully staffed showroom and customer service center where you can be prepared to receive quality, craftsmanship and trust.
We often wonder what "The Apple Advantage" is, what makes us different than our competitors and what has kept this company in business for over 50 years? The answer is simple - OUR AMAZING EMPLOYEES! The employees of Apple Door are the advantage that we have. Without each one of our employees giving their all every day, we could not do what we do. Thank you to our employees for being "The Apple Advantage"!
Summary
The Customer Service Representative/Dispatcher is the backbone of our operations, ensuring smooth office functioning and top-notch customer service. With excellent interpersonal skills and a knack for organization, they greet visitors, handle inquiries, and maintain records meticulously. From processing orders to scheduling service requests and keeping our inventory in check, they're a vital link in our team. The ideal candidate brings customer-facing experience, strong communication skills, and a proactive mindset to the table. Join us in delivering excellence every day.
Duties
  • Greet visitors and customers in a professional and friendly manner.
  • Handling basic customer service inquiries and resolving issues or escalating them to the appropriate personnel.
  • Keeping records of visitor and client interactions.
  • Collaborating with other administrative staff to ensure smooth office operations.
  • Receive incoming orders and ensure accurate processing and shipment of outgoing orders; ensure timely delivery.
  • Schedule all service requests from customers and confirm appointments.
  • Coordinate with technicians to map and confirm schedules for the next day and prepare tickets.
  • Conduct follow-up calls to customers to ensure satisfaction and address any concerns.
  • Assist field technicians during the day as needed, providing logistical support and coordination.
  • Assist with filing and administrative tasks as needed to support office operations.
  • Answer phones - this position is first in line to answer phones during standard business hours 8:00AM to 5:00PM. One Saturday a month from 9AM - 12PM is required.

Qualifications
  • Must be at least 18 years old.
  • Reliable transportation to and from work.
  • Experience in handling incoming orders, processing shipments, and ensuring timely delivery.
  • Proficiency in scheduling appointments and managing service requests from customers.

Preferred Qualifications
  • Prior experience in retail or customer-facing roles preferred.
  • Commercial door and access product experience.
  • Experience in handling incoming orders, processing shipments, and ensuring timely delivery.

Skills
  • Teamwork centric mindset with a collaborative attitude towards achieving department and company goals.
  • Ability to prioritize tasks and meet deadlines in a fast-paced environment.
  • Excellent interpersonal and communication skills.
  • Attention to detail and organizational skills.
  • Order processing and shipment management.
  • Appointment scheduling and time management proficiency.
  • Excellent problem-solving abilities.
  • Logistical support and coordination capabilities.
  • Skilled in Microsoft Office Suite, Teams, and Outlook Email

Work Conditions
  • Climate-controlled office environment
  • Repetitive hand and wrist motion, use of computers, and internal office equipment

Benefits
We are proud to offer a robust benefits package to our team members including:
  • Competitive pay
  • Medical, dental, and vision insurance with multiple plan options
  • Short- and Long-Term Disability
  • Employer-paid Life Insurance with buy-up options
  • Accident Care
  • Hospital Indemnity
  • 401(k) with Employer Match
  • Generous Paid Time Off (PTO)
  • Paid Holidays
  • Team member recognition & reward programs

Core Values
At Apple Door Systems, we base our actions on the following core values and request the same from all team members:
  • Teamwork - we operate as a team and succeed together.
  • Grit - we have the courage, strength, and character to persevere.
  • Sincerity - we are transparent and trustworthy.
  • Development - we strive for continuous improvement, both professionally and personally

We are an (EOE) Equal Opportunity Employer.

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