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Apple Customer Service Representative Jobs in Ohio

Customer Service Representative

Strongsville, OH · On-site

$14.75 - $20/hr

Customer Service Representative Are you a people person? Do you love helping others? U-Haul is in ... Discounts on Apple products, Dell computers, cell phone plans, hotels, and more * 401(k) Savings ...

Customer Service Representative

Louisville, OH · On-site

$15 - $20.50/hr

Customer Service Representative Are you a people person? Do you love helping others? U-Haul is in ... Discounts on Apple products, Dell computers, cell phone plans, hotels, and more * 401(k) Savings ...

customer service representative

Cincinnati, OH · On-site

$15.25 - $21/hr

Customer Service Representative Are you a people person? Do you love helping others? U-Haul is in ... Discounts on Apple products, Dell computers, cell phone plans, hotels, and more * 401(k) Savings ...

Customer Service Representative

Lorain, OH · On-site

$14.75 - $20/hr

Customer Service Representative Are you a people person? Do you love helping others? U-Haul is in ... Discounts on Apple products, Dell computers, cell phone plans, hotels, and more * 401(k) Savings ...

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... Discounts on Apple products, Dell computers, cell phone plans, hotels, and more * 401(k) Savings ...

Customer Service Representative

Cleveland, OH · On-site

$15.50 - $21/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... Discounts on Apple products, Dell computers, cell phone plans, hotels, and more * 401(k) Savings ...

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... Discounts on Apple products, Dell computers, cell phone plans, hotels, and more * 401(k) Savings ...

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... Discounts on Apple products, Dell computers, cell phone plans, hotels, and more * 401(k) Savings ...

customer service representative

Cincinnati, OH

$15.25 - $20.75/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... Discounts on Apple products, Dell computers, cell phone plans, hotels, and more * 401(k) Savings ...

Customer Service Representative

Toledo, OH

$15.75 - $21.50/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... Discounts on Apple products, Dell computers, cell phone plans, hotels, and more * 401(k) Savings ...

Customer Service Representative

Cincinnati, OH · On-site

$15.25 - $20.75/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... Discounts on Apple products, Dell computers, cell phone plans, hotels, and more * 401(k) Savings ...

Customer Service Representative

Toledo, OH

$15.75 - $21.50/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... Discounts on Apple products, Dell computers, cell phone plans, hotels, and more * 401(k) Savings ...

Customer Service Representative

Parma, OH · On-site

$15.25 - $20.75/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... Discounts on Apple products, Dell computers, cell phone plans, hotels, and more * 401(k) Savings ...

Customer Service Representative

Akron, OH

$15.25 - $20.75/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... Discounts on Apple products, Dell computers, cell phone plans, hotels, and more * 401(k) Savings ...

Customer Service Representative

Cleveland Heights, OH · On-site

$15.25 - $20.50/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... Discounts on Apple products, Dell computers, cell phone plans, hotels, and more * 401(k) Savings ...

Customer Service Representative

Cincinnati, OH · On-site

$15.25 - $20.75/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... Discounts on Apple products, Dell computers, cell phone plans, hotels, and more * 401(k) Savings ...

Customer Service Representative

Newark, OH · On-site

$14.75 - $20/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... Discounts on Apple products, Dell computers, cell phone plans, hotels, and more * 401(k) Savings ...

Customer Service Representative

Akron, OH · On-site

$15.25 - $20.75/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... Discounts on Apple products, Dell computers, cell phone plans, hotels, and more * 401(k) Savings ...

Customer Service Representative

Cuyahoga Falls, OH · On-site

$14.75 - $20/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... Discounts on Apple products, Dell computers, cell phone plans, hotels, and more * 401(k) Savings ...

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Apple Customer Service Representative information

See Ohio salary details

$9

$17

$25

How much do apple customer service representative jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for apple customer service representative in Ohio is $17.87, according to ZipRecruiter salary data. Most workers in this role earn between $14.62 and $19.90 per hour, depending on experience, location, and employer.

What is an Apple Customer Service Representative?

Apple Customer Service Representatives are professionals who assist customers with inquiries, troubleshooting, and support related to Apple products and services. They handle a wide range of issues, from helping customers set up devices and manage accounts to resolving technical problems and processing orders or returns. These representatives communicate with customers via phone, chat, or email, and are trained to provide knowledgeable, friendly, and efficient service. Their main goal is to ensure customer satisfaction and promote a positive experience with Apple.

What skills and qualifications are needed to be an Apple Customer Service Representative?

To thrive as an Apple Customer Service Representative, you need strong product knowledge, problem-solving abilities, and experience in customer support, typically backed by a high school diploma or equivalent. Familiarity with Apple products, CRM systems, and support tools like chat or phone systems is essential. Exceptional communication, patience, and a customer-focused attitude help create positive customer experiences and resolve issues efficiently. These skills are crucial for maintaining Apple's high standards of service and ensuring customer satisfaction in a fast-paced environment.

What are common challenges faced by Apple Customer Service Representatives and how can they be managed?

Apple Customer Service Representatives often encounter challenges such as handling a high volume of customer inquiries, navigating complex product issues, and meeting performance metrics like response time and customer satisfaction scores. Successfully managing these challenges involves staying up-to-date with Apple’s latest products and support resources, collaborating closely with technical support teams, and practicing effective communication and empathy with customers. The role is dynamic and fast-paced, but Apple provides comprehensive training and ongoing support to help representatives thrive and deliver exceptional customer experiences.

What is the difference between Apple Customer Service Representative vs Apple Technical Support Specialist?

AspectApple Customer Service RepresentativeApple Technical Support Specialist
Required CredentialsHigh school diploma or equivalent; customer service skillsHigh school diploma; technical knowledge of Apple products
Work EnvironmentCall centers, retail stores, remote supportRemote or in-store technical support
Employer & Industry UsageApple retail and support channelsApple support teams, technical departments
Common Search & ComparisonCustomer service roles at AppleTechnical support roles at Apple

The main difference is that Apple Customer Service Representatives focus on general customer inquiries, billing, and product information, while Apple Technical Support Specialists handle technical issues, troubleshooting, and product repairs. Both roles require strong communication skills, but technical support positions demand more product knowledge and technical skills.

Does Apple Customer Service Representative still offer remote work?

Apple Customer Service Representatives can work remotely, and remote positions are often available depending on the company's staffing needs and policies. These roles typically require strong communication skills and familiarity with Apple products and support tools. Availability of remote work may vary by location and current company policies.

What are popular job titles related to Apple Customer Service Representative jobs in Ohio?

For Apple Customer Service Representative jobs in Ohio, the most frequently searched job titles are:

Infographic showing various Apple Customer Service Representative job openings in Ohio as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $37,170 per year, or $17.9 per hour.

Convenience Store Customer Service Representative - Apple Creek

Campbell Oil Company // BellStores, Inc.

Apple Creek, OH • On-site

$14/hr

Other

Re-posted 18 days ago


Job description

Convenience Store Customer Service Representative - Apple Creek

OH Apple Creek 1157 - Apple Creek, OH 44606

Overview

Salary Range $14.00 Hourly Level Entry Position Type Customer Service Representative Convenie Job Shift Any

Description

CUSTOMER SERVICE REPRESENTATIVE CONVENIENCE STORE

As a BellStore CSR, you are the direct link between the company and the customer. You are responsible for providing exceptional customer service.

Major Job Activities

  • Provide exceptional, fast, efficient, and friendly service.
  • Handle money and complete transactions.
  • Stock merchandise on sales floor and in coolers.
  • Work with other store employees as a member of the BellStore Team.
  • Maintain clean facilities and work environment
  • Other duties as assigned by Store Management
  • Standing 90%
  • Lifting up to 40# - for stocking shelves, coolers, back room - daily
  • Reaching daily (above head cigarette racks, storage shelves, etc.)
  • Bending daily (down and side to side)
  • Pushing brooms, mops, dolly on wheels daily
  • Pulling cart daily
Qualifications

• Outgoing, able to work pleasantly with the public • Ability to work shifts, holidays, and weekends. • Honest and dependable • Reliable transportation and phone communication

Physical Requirements • Standing – 90% • Lifting up to 40# - for stocking shelves, coolers, back room - daily • Reaching – daily (above head – cigarette racks, storage shelves, etc.) • Bending – daily (down and side to side) • Pushing – brooms, mops, dolly on wheels – daily • Pulling – cart daily