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Humana Customer Service Representative Jobs in Ohio

Customer Service Rep

Mason, OH · On-site

$15 - $20.50/hr

About the job Customer Service Rep Customer Service Rep needs 2+ years of experience Customer Service Rep requires: * Availability to work from 12:30pm until midnight M-F and 10:30am 7pm on Saturdays ...

OH · On-site

$15.50 - $21/hr

We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of ...

Be Seen First

Title: -Customer Service Representative Reports to: General Manager / Resort Owner ***Must Be 18+ to apply!!! Customer Service Representative The Customer Service Representative is responsible for ...

Urgent

Customer Service Representative (CSR) Central Ohio Appliance Repair Inc. is currently interviewing for an experienced Customer Service Representative (CSR). Central Ohio Appliance Repair, a family ...

Be Seen First

Title: -Customer Service Representative Reports to: General Manager / Resort Owner ***Must Be 18+ to apply!!! Customer Service Representative The Customer Service Representative is responsible for ...

Urgent

As a CSR on our team, you'll have the opportunity to showcase your expertise, tackle exciting projects, and make a real difference in the lives of our customers. From servicing systems to diagnosing ...

New

Customer Service Rep

Batavia, OH · On-site

$14.75 - $20/hr

Company Description Customer Service Representative Duties & Responsibilities: We are looking for Customer Service Representatives with hustle, personality and people skills. Customer Service ...

Customer Service Rep

Bethel, OH

$15.25 - $20.75/hr

Customer Service Representative Duties & Responsibilities: We are looking for Customer Service Representatives with hustle, personality and people skills. Customer Service Representatives are ...

Customer Service Rep

Mount Orab, OH

$14.25 - $19.25/hr

Customer Service Representative Duties & Responsibilities: We are looking for Customer Service Representatives with hustle, personality and people skills. Customer Service Representatives are ...

Customer Service Rep

Georgetown, OH · On-site

$15.25 - $20.75/hr

Customer Service Representative Duties & Responsibilities: We are looking for Customer Service Representatives with hustle, personality and people skills. Customer Service Representatives are ...

Customer Service Rep

Cincinnati, OH

$15.25 - $21/hr

Customer Service Representative Duties & Responsibilities: We are looking for Customer Service Representatives with hustle, personality and people skills. Customer Service Representatives are ...

Customer Service Rep

Huron, OH · On-site

$14 - $19.25/hr

Company Description Customer Service Representative Duties & Responsibilities: We are looking for Customer Service Representatives with hustle, personality and people skills. Customer Service ...

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Humana Customer Service Representative information

See Ohio salary details

$9

$17

$25

How much do humana customer service representative jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for humana customer service representative in Ohio is $17.87, according to ZipRecruiter salary data. Most workers in this role earn between $14.62 and $19.90 per hour, depending on experience, location, and employer.

What is a Humana customer service representative?

A Humana Customer Service Representative helps members by answering questions about health insurance plans, benefits, claims, and billing. They provide support via phone, chat, or email, ensuring a positive customer experience. This role requires strong communication skills, problem-solving abilities, and knowledge of Humana's policies. Representatives also assist with enrollment, policy changes, and resolving customer concerns. The job involves handling a high volume of inquiries while maintaining professionalism and empathy.

What are some of the typical challenges Humana customer service representatives face in their daily work?

Humana Customer Service Representatives often encounter challenges such as managing high call volumes, addressing complex healthcare questions, and assisting members who may be experiencing stress or confusion about their benefits. Balancing efficiency with providing personalized, compassionate support is a key aspect of the role. Representatives are trained to handle sensitive information and escalate issues when needed, ensuring members receive accurate and timely assistance. These challenges help develop strong problem-solving and multitasking abilities, preparing you for advancement within customer service or other healthcare roles.

What are the key skills and qualifications needed to thrive as a Humana customer service representative?

To thrive as a Humana Customer Service Representative, you should possess strong communication skills, proficiency in problem-solving, and a high school diploma or equivalent, with experience in customer service preferred. Familiarity with customer relationship management (CRM) systems, call center software, and basic computer applications is typically required. Exceptional empathy, patience, and active listening enable representatives to assist members effectively, especially in sensitive healthcare situations. These skills are crucial for accurately resolving inquiries, ensuring customer satisfaction, and upholding Humana’s reputation for quality service.

What are the most commonly searched types of Humana Customer Service Representative jobs in Ohio? The most popular types of Humana Customer Service Representative jobs in Ohio are:
What are popular job titles related to Humana Customer Service Representative jobs in Ohio? For Humana Customer Service Representative jobs in Ohio, the most frequently searched job titles are:
What cities in Ohio are hiring for Humana Customer Service Representative jobs? Cities in Ohio with the most Humana Customer Service Representative job openings:
Infographic showing various Humana Customer Service Representative job openings in Ohio as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $37,170 per year, or $17.9 per hour.

Customer Service Representative (CSR)

Sparkbit 360

Cincinnati, OH • On-site

$15.25 - $21/hr

Other

Re-posted 9 days ago


Job description

Customer Service Representative (CSR)

Cincinnati, Ohio, United States

$ 19.00 - 29.00 (US Dollar)

About the job Customer Service Representative (CSR)

At Sparkbit 360, we believe that every brand has a story worth sharing, a message that can inspire, and a vision that deserves to be seen. As a full-service marketing and public relations agency, we are dedicated to helping businesses like yours thrive in an ever-evolving world.

Position Overview: We are searching for an Entry-Level Customer Service Representative (CSR) to support daily customer interactions and service operations. Responsibilities:

  • Respond to customer inquiries via phone, email, or in person
  • Provide accurate information regarding services and procedures
  • Resolve basic customer concerns in a professional manner
  • Maintain updated customer records and documentation
  • Coordinate with internal teams to support customer needs
  • Follow company policies to ensure service consistency

Qualifications:

  • High school diploma or equivalent required
  • Strong verbal and written communication skills
  • Customer-focused, reliable, and professional attitude
  • Ability to multitask and work in a fast-paced environment
  • Basic computer and data entry skills

What We Offer:

  • Competitive pay
  • Opportunities for advancement
  • Professional development and training
  • Supportive and collaborative team environment
  • Travel opportunities (if applicable)