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Humana Customer Service Representative Jobs in Ohio

ITW Hobart Service

Customer Service Representative

Troy, OH · On-site

$14.75 - $20/hr

SUMMARY As a Customer Service Representative (CSR), you will serve as the first point of contact for our customers, ensuring exceptional service and seamless communication across our field offices.

ITW Hobart Service

Customer Service Representative

Troy, OH · On-site

$14.75 - $20/hr

SUMMARY As a Customer Service Representative (CSR), you will serve as the first point of contact for our customers, ensuring exceptional service and seamless communication across our field offices.

Global Channel Management

Customer Service Rep

Mason, OH · On-site

$15 - $20.50/hr

About the job Customer Service Rep Customer Service Rep needs 2+ years of experience Customer Service Rep requires: * Availability to work from 12:30pm until midnight M-F and 10:30am 7pm on Saturdays ...

InnoSource

Customer Service Representative

Hamilton, OH · On-site

$18/hr

Customer Service Representative Hamilton, Ohio On-Site Customer Service Representative I - $18/hr, Monday - Friday Description Do you have a passion for helping others? Are you looking for an ...

New

NLB Trucking LLC

OH

$27/hr

We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of ...

Domino's Franchise

Customer Service Rep

West Union, OH · On-site

$14.50 - $19.50/hr

Customer Service Representative Duties & Responsibilities: We are looking for Customer Service Representatives with hustle, personality and people skills. Customer Service Representatives are ...

Domino's

Customer Service Rep

Cincinnati, OH · On-site

$15.25 - $21/hr

Company Description Customer Service Representative Duties & Responsibilities: We are looking for Customer Service Representatives with hustle, personality and people skills. Customer Service ...

Domino's Franchise

Customer Service Rep

Mount Orab, OH · On-site

$14.25 - $19.25/hr

Customer Service Representative Duties & Responsibilities: We are looking for Customer Service Representatives with hustle, personality and people skills. Customer Service Representatives are ...

Domino's Pizza

Customer Service Rep

Ravenna, OH · On-site

$14.50 - $19.75/hr

Customer Service Representative Duties & Responsibilities: We are looking for Customer Service Representatives with hustle, personality and people skills. Customer Service Representatives are ...

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All JobsHumana Customer Service Representative JobsHumana Customer Service Representative Jobs in Ohio

Humana Customer Service Representative information

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$9

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$25

How much do humana customer service representative jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for humana customer service representative in Ohio is $17.87, according to ZipRecruiter salary data. Most workers in this role earn between $14.62 and $19.90 per hour, depending on experience, location, and employer.

What is a Humana customer service representative?

A Humana Customer Service Representative helps members by answering questions about health insurance plans, benefits, claims, and billing. They provide support via phone, chat, or email, ensuring a positive customer experience. This role requires strong communication skills, problem-solving abilities, and knowledge of Humana's policies. Representatives also assist with enrollment, policy changes, and resolving customer concerns. The job involves handling a high volume of inquiries while maintaining professionalism and empathy.

What are the key skills and qualifications needed to thrive as a Humana customer service representative?

To thrive as a Humana Customer Service Representative, you should possess strong communication skills, proficiency in problem-solving, and a high school diploma or equivalent, with experience in customer service preferred. Familiarity with customer relationship management (CRM) systems, call center software, and basic computer applications is typically required. Exceptional empathy, patience, and active listening enable representatives to assist members effectively, especially in sensitive healthcare situations. These skills are crucial for accurately resolving inquiries, ensuring customer satisfaction, and upholding Humana’s reputation for quality service.

What are some of the typical challenges Humana customer service representatives face in their daily work?

Humana Customer Service Representatives often encounter challenges such as managing high call volumes, addressing complex healthcare questions, and assisting members who may be experiencing stress or confusion about their benefits. Balancing efficiency with providing personalized, compassionate support is a key aspect of the role. Representatives are trained to handle sensitive information and escalate issues when needed, ensuring members receive accurate and timely assistance. These challenges help develop strong problem-solving and multitasking abilities, preparing you for advancement within customer service or other healthcare roles.

What are the most commonly searched types of Humana Customer Service Representative jobs in Ohio?

The most popular types of Humana Customer Service Representative jobs in Ohio are:

What are popular job titles related to Humana Customer Service Representative jobs in Ohio?

For Humana Customer Service Representative jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching Humana Customer Service Representative jobs in Ohio look for?

The top searched job categories for Humana Customer Service Representative jobs in Ohio are:

What cities in Ohio are hiring for Humana Customer Service Representative jobs?

Cities in Ohio with the most Humana Customer Service Representative job openings:

Humana Customer Service Representative jobs near you
Infographic showing various Humana Customer Service Representative job openings in Ohio as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 17% Part Time, 1% Temporary, and 4% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $37,170 per year, or $17.9 per hour.

Customer Service Representative | Technical Support

Customer Operations

Columbus, OH • On-site

$15 - $20.25/hr

Other

Re-posted 24 days ago

Job description

Customer Service Representative

Are you positive and proactive with a passion for helping people? Do you enjoy active listening and solving problems? Are you tech-savvy and love to multi-task? Then you'll thrive as a professional Customer Service Representative at Spectrum. Customer Service Representatives are vital to our mission, taking inbound calls and providing support that strengthens connections between Spectrum and our residential customers.

Responsibilities

As a Customer Service Rep with a focus on Internet and Voice Repair, you'll provide customer support by phone, troubleshoot internet and phone technical issues, and handle basic billing inquiries and payments. Every day, your work will connect people in ways that matter and make a positive impact on our subscribers and the company.

What Our Customer Service Representatives Enjoy Most

  • Continuously learning and turning that knowledge into customer service wins
  • Uncovering customers needs, creating solutions, and resolving problems
  • Making a positive impression on customers through a best-in-class experience
  • Representing a Fortune 100 company with professionalism and courtesy
  • Working in an open, friendly environment with a supportive, energetic team

We are a large organization operating 24/7 bustling call centers offering a variety of shifts. With your customer-centric mentality and a variety of tools and resources, you'll overcome challenges and get services running smoothly. Be prepared to manage tough feedback from clients and convey a strong understanding of Spectrum services. If you'd enjoy this type of dynamic job, we want to hear from you.

Qualifications

What You'll Bring to Spectrum

Required Qualifications

  • Education : High school diploma or equivalent
  • Schedule : Ability to work a variety of schedules including nights, weekends, and holidays
  • Language : Ability to read, write, speak and understand English

Preferred Qualifications

  • Experience : 6+ months of customer service or related experience; 6+ months of basic technical support experience; 6+ months of heavy volume phone experience; 6+ months working with computers and software applications
  • Technical Skills : MS Office, computer skills, typing
  • Skills : Communication, organization, time management, customer service
  • Abilities : Dependable, problem-solving, professional, positive, proactive, multi-tasking, resilient

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