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Apple Customer Service Representative Jobs (NOW HIRING)

Customer Service Representative

Bristol, TN

$15.50 - $21.25/hr

Customer Service Representative Are you a people person? Do you love helping others? U-Haul is in ... Discounts on Apple products, Dell computers, cell phone plans, hotels, and more * 401(k) Savings ...

Customer Service Representative Are you a people person? Do you love helping others? U-Haul is in ... Discounts on Apple products, Dell computers, cell phone plans, hotels, and more * 401(k) Savings ...

Customer Service Representative Are you a people person? Do you love helping others? U-Haul is in ... Discounts on Apple products, Dell computers, cell phone plans, hotels, and more * 401(k) Savings ...

Customer Service Representative Are you a people person? Do you love helping others? U-Haul is in ... Discounts on Apple products, Dell computers, cell phone plans, hotels, and more * 401(k) Savings ...

Customer Service Representative Are you a people person? Do you love helping others? U-Haul is in ... Discounts on Apple products, Dell computers, cell phone plans, hotels, and more * 401(k) Savings ...

Customer Service Representative Forklift experience is needed. Are you a people person? Do you love ... Discounts on Apple products, Dell computers, cell phone plans, hotels, and more * 401(k) Savings ...

Customer Service Representative Are you a people person? Do you love helping others? U-Haul is in ... Discounts on Apple products, Dell computers, cell phone plans, hotels, and more * 401(k) Savings ...

Customer Service Representative Are you a people person? Do you love helping others? U-Haul is in ... Discounts on Apple products, Dell computers, cell phone plans, hotels, and more * 401(k) Savings ...

Customer Service Representative Are you a people person? Do you love helping others? U-Haul is in ... Discounts on Apple products, Dell computers, cell phone plans, hotels, and more * 401(k) Savings ...

Customer Service Representative

Owasso, OK

$13.50 - $18.50/hr

Customer Service Representative Are you a people person? Do you love helping others? U-Haul is in ... Discounts on Apple products, Dell computers, cell phone plans, hotels, and more * 401(k) Savings ...

Customer Service Representative

Harborcreek, PA · On-site

$14.25 - $19.50/hr

Customer Service Representative Are you a people person? Do you love helping others? U-Haul is in ... Discounts on Apple products, Dell computers, cell phone plans, hotels, and more * 401(k) Savings ...

Customer Service Representative Are you a people person? Do you love helping others? U-Haul is in ... Discounts on Apple products, Dell computers, cell phone plans, hotels, and more * 401(k) Savings ...

Customer Service Representative Are you a people person? Do you love helping others? U-Haul is in ... Discounts on Apple products, Dell computers, cell phone plans, hotels, and more * 401(k) Savings ...

Customer Service Representative

Lorain, OH

$14.75 - $20/hr

Customer Service Representative Are you a people person? Do you love helping others? U-Haul is in ... Discounts on Apple products, Dell computers, cell phone plans, hotels, and more * 401(k) Savings ...

Customer Service Representative Are you a people person? Do you love helping others? U-Haul is in ... Discounts on Apple products, Dell computers, cell phone plans, hotels, and more * 401(k) Savings ...

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Apple Customer Service Representative information

See salary details

$9

$18

$26

How much do apple customer service representative jobs pay per hour?

As of Jun 8, 2026, the average hourly pay for apple customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Apple Customer Service Representative, and why are they important?

To thrive as an Apple Customer Service Representative, you need strong product knowledge, problem-solving abilities, and experience in customer support, typically backed by a high school diploma or equivalent. Familiarity with Apple products, CRM systems, and support tools like chat or phone systems is essential. Exceptional communication, patience, and a customer-focused attitude help create positive customer experiences and resolve issues efficiently. These skills are crucial for maintaining Apple's high standards of service and ensuring customer satisfaction in a fast-paced environment.

What are some common challenges faced by Apple Customer Service Representatives and how can they be managed?

Apple Customer Service Representatives often encounter challenges such as handling a high volume of customer inquiries, navigating complex product issues, and meeting performance metrics like response time and customer satisfaction scores. Successfully managing these challenges involves staying up-to-date with Apple’s latest products and support resources, collaborating closely with technical support teams, and practicing effective communication and empathy with customers. The role is dynamic and fast-paced, but Apple provides comprehensive training and ongoing support to help representatives thrive and deliver exceptional customer experiences.

What is the difference between Apple Customer Service Representative vs Apple Technical Support Specialist?

AspectApple Customer Service RepresentativeApple Technical Support Specialist
Required CredentialsHigh school diploma or equivalent; customer service skillsHigh school diploma; technical knowledge of Apple products
Work EnvironmentCall centers, retail stores, remote supportRemote or in-store technical support
Employer & Industry UsageApple retail and support channelsApple support teams, technical departments
Common Search & ComparisonCustomer service roles at AppleTechnical support roles at Apple

The main difference is that Apple Customer Service Representatives focus on general customer inquiries, billing, and product information, while Apple Technical Support Specialists handle technical issues, troubleshooting, and product repairs. Both roles require strong communication skills, but technical support positions demand more product knowledge and technical skills.

What are Apple Customer Service Representatives?

Apple Customer Service Representatives are professionals who assist customers with inquiries, troubleshooting, and support related to Apple products and services. They handle a wide range of issues, from helping customers set up devices and manage accounts to resolving technical problems and processing orders or returns. These representatives communicate with customers via phone, chat, or email, and are trained to provide knowledgeable, friendly, and efficient service. Their main goal is to ensure customer satisfaction and promote a positive experience with Apple.
More about Apple Customer Service Representative jobs
What cities are hiring for Apple Customer Service Representative jobs? Cities with the most Apple Customer Service Representative job openings:
What states have the most Apple Customer Service Representative jobs? States with the most job openings for Apple Customer Service Representative jobs include:
Infographic showing various Apple Customer Service Representative job openings in the United States as of May 2026, with employment types broken down into 3% As Needed, 35% Full Time, 57% Part Time, and 5% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.
Customer Service Representative

Customer Service Representative

U-Haul

Bristol, TN

$15.50 - $21.25/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 28 days ago


U-Haul rating

6.2

Company rating: 6.2 out of 10

Based on 480 frontline employees who took The Breakroom Quiz

120th of 140 rated vehicle equipment hire


Job description

Customer Service Representative

Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their journeys by inspecting and maintaining equipment. As well as assisting customers, using up-to-date technology to dispatch and return equipment. This position offers on-the-job education.

Our motto is 'Hire Fast, Pay Fast.' You can start today and get paid today! Schedule two hands-on working interviews and get paid for each. We also offer a $100 hiring bonus! In addition, we offer a $300 cash bonus, paid upon completion of U-Haul Equipment Inspection and Verification through our 1-2-3 Punch Certification Program at retail stores.

U-Haul Offers:

  • Career stability
  • Opportunities for advancement
  • Mindset App Reimbursement
  • Gym Reimbursement Program
  • Health insurance & Prescription plans, if eligible
  • Paid holidays, vacation, and sick days, if eligible
  • Life insurance
  • MetLaw Legal program
  • MetLife auto and home insurance
  • Discounts on Apple products, Dell computers, cell phone plans, hotels, and more
  • 401(k) Savings Plan
  • Employee Stock Ownership Plan (ESOP)
  • 24-hour physician available for kids
  • Dental & Vision Plans
  • Business travel insurance
  • You Matter EAP
  • LifeLock Identity Theft Protection
  • Critical Illness/Group Accident Insurance
  • Dave Ramsey's SmartDollar Program

Customer Service Representative Responsibilities:

  • Assist customers inside and outside a U-Haul center with U-Haul products and services.
  • Use smartphone-based U-Scan technology to manage rentals and inventory.
  • Move and hook up U-Haul trucks and trailers.
  • Clean and inspect equipment on the lot including checking fluid levels.
  • Answer questions and educate customers regarding products and services.
  • Prepare rental invoices and accept equipment returned from rental.
  • Install hitches and trailer wiring.
  • Fill propane (certification offered through U-Haul upon employment)
  • Drive a forklift (certification offered through U-Haul upon employment)
  • Other duties as assigned
  • Participate in ongoing continuous U-Haul education through U-Haul University.

Customer Service Representative Minimum Qualifications:

  • Valid driver's license and ability to maintain a good driving record
  • High school diploma or equivalent

Work Environment:

The work involves moderate risks or discomforts which require special safety precautions, e.g., working around moving parts or machines, fumes or irritant chemicals. May be required to use protective clothing or gear such as masks, goggles, gloves or shields.

Physical Demands:

The work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights and moving equipment weighing a minimum of 50 lbs. assisted or unassisted.

U-Haul is an equal opportunity employer. All applications for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state, or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.


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