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Benefits Customer Service Representative Jobs (NOW HIRING)

A-Line Staffing Solutions

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Hybrid Benefits Customer Service Representative

San Diego, CA · On-site

$18.50/hr

Hybrid Benefits Customer Service Representative (San Diego, CA area) A-Line Staffing is hiring a Hybrid Benefits Customer Service Representative in San Diego, CA . If you're interested, APPLY NOW for ...

Domino's

Customer Service Representative (CSR)

Lee, MA · On-site

$17.25 - $23.50/hr

Customer Service Representative (CSR) Customer Service Representative: 50 West Central Street, Lee MA 01238 The Customer Service Representative will WOW the customer by making sure they have a ...

Domino's

Customer Service Representative (CSR)

Ayer, MA · On-site

$18 - $24.25/hr

Customer Service Representative (CSR) Customer Service Representative: The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or ...

Domino's

Customer Service Representative (CSR)

Plymouth, NH · On-site

$16.50 - $22.50/hr

Customer Service Representative (CSR) Customer Service Representative: 15 N Main Street, Northfield VT The Customer Service Representative will WOW the customer by making sure they have a positive ...

Domino's

Customer Service Representative (CSR)

Northfield, VT · On-site

$18.75 - $25.25/hr

Customer Service Representative (CSR) Customer Service Representative: 15 N Main Street, Northfield VT The Customer Service Representative will WOW the customer by making sure they have a positive ...

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Benefits Customer Service Representative information

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How much do benefits customer service representative jobs pay per hour?

As of Jul 13, 2026, the average hourly pay for benefits customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are some common challenges Benefits Customer Service Representatives face, and how can they be managed?

Benefits Customer Service Representatives often encounter challenges such as handling high call volumes, navigating complex benefits plans, and addressing sensitive inquiries from members. To manage these challenges, effective time management, strong communication skills, and a thorough understanding of benefits policies are essential. Many organizations provide comprehensive training and access to knowledge bases, which help representatives confidently assist customers and resolve issues efficiently. Collaboration with team members and supervisors also plays a key role in finding solutions to unique or escalated cases.

What are the key skills and qualifications needed to thrive as a Benefits Customer Service Representative, and why are they important?

To thrive as a Benefits Customer Service Representative, you need strong knowledge of employee benefits programs, attention to detail, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, benefits administration platforms, and call center systems is common. Excellent communication, patience, and problem-solving skills help you effectively assist clients and resolve their concerns. These competencies are crucial for ensuring accurate benefits support, fostering customer satisfaction, and maintaining compliance with organizational policies.

What is a Benefits Customer Service Representative?

A Benefits Customer Service Representative is a professional who assists employees or plan members with questions and concerns about their benefits, such as health insurance, retirement plans, and other employee perks. They handle incoming calls, emails, or chats, providing information about coverage, claim status, enrollment, and eligibility. Their primary goal is to ensure customers understand their benefits and resolve any issues efficiently. These representatives often work for insurance companies, third-party administrators, or large organizations with dedicated HR services.
More about Benefits Customer Service Representative jobs
What cities are hiring for Benefits Customer Service Representative jobs? Cities with the most Benefits Customer Service Representative job openings:
What states have the most Benefits Customer Service Representative jobs? States with the most job openings for Benefits Customer Service Representative jobs include:
What job categories do people searching Benefits Customer Service Representative jobs look for? The top searched job categories for Benefits Customer Service Representative jobs are:
Benefits Customer Service Representative jobs near you
Infographic showing various Benefits Customer Service Representative job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 78% Full Time, 16% Part Time, 1% Temporary, and 4% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.
Benefits Customer Service Representative

Benefits Customer Service Representative

A-Line Staffing Solutions

Richardson, TX • On-site

$18/hr

Other

Re-posted 17 days ago

Job description

Hybrid Benefits Customer Service Representative (Richardson, TX area) A-Line Staffing is hiring a Hybrid Benefits Customer Service Representative in the Richardson, TX (75081) area. If you’re interested, APPLY NOW for IMMEDIATE consideration. Position Details Location: Must live within 1 hour of Richardson, TX 75081 Work Style: Hybrid On-site required on Day 1 Must be able to come onsite for meetings and major projects as needed Pay Rate: $18/hr+ (depending on bilingual status) Schedule/Availability: Monday–Friday only Hours vary 8:00 AM–6:00 PM, 32–40 hours/week During busy season: 8:00 AM–11:00 PM
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About A-Line Staffing Solutions

Sourced by ZipRecruiter

A-Line Staffing Solutions is an established full-service recruiting and staffing provider that operates in the industry of human resources and recruitment. Based in Utica, Michigan, A-Line Staffing Solutions has been committed to its mission of providing innovative and effective workforce solutions since its foundation. The company specializes in providing high-quality staffing solutions for a range of disciplines, including Information Technology, Professional, Administrative, Healthcare, and more. A-Line prides itself on its ability to offer comprehensive and tailored staffing solutions in line with the varying needs of different businesses, which has played a crucial role in the company's growth and success.

Industry

Recruiting and staffing services

Company size

201 - 500 Employees

Headquarters location

Utica, MI, US

Year founded

2004

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