... Service (USFS), and Bureau of Land Management (BLM) representatives in his/her assigned area. * Timely resolve customer complaints. * As deemed necessary by PG&E's Representative, the RPF may be ...
... Service (USFS), and Bureau of Land Management (BLM) representatives in his/her assigned area. * Timely resolve customer complaints. * As deemed necessary by PG&E's Representative, the RPF may be ...
... Service (USFS), and Bureau of Land Management (BLM) representatives in his/her assigned area ... Timely resolve customer complaints. * As deemed necessary by PG&Es Representative, the RPF may be ...
Quick apply
... Service (USFS), and Bureau of Land Management (BLM) representatives in his/her assigned area ... Timely resolve customer complaints. * As deemed necessary by PG&Es Representative, the RPF may be ...
Identify and evaluate customer growth opportunities that support expanded operations and economic development within PG&E's service territory. * Anticipate and resolve complex program issues by ...
Identify and evaluate customer growth opportunities that support expanded operations and economic development within PG&E's service territory. * Anticipate and resolve complex program issues by ...
The selected candidate must live within PG&E's service territory. PG&E is providing the salary ... Adaptable customer service approach for project and team success.
The selected candidate must live within PG&E's service territory. PG&E is providing the salary ... Adaptable customer service approach for project and team success.
... PG&E's largest commercial customers. This includes: * Leading or supporting major initiatives such ... Directly impacting beneficial load growth by working with data center customers across the service ...
... PG&E's largest commercial customers. This includes: * Leading or supporting major initiatives such ... Directly impacting beneficial load growth by working with data center customers across the service ...
... PG&E's largest commercial customers. This includes: * Leading or supporting major initiatives such ... Directly impacting beneficial load growth by working with data center customers across the service ...
... PG&E's largest commercial customers. This includes: * Leading or supporting major initiatives such ... Directly impacting beneficial load growth by working with data center customers across the service ...
Assists with difficult customers at the direction of the Program. Manager (customer complaints, refusals, difficult access, agencies). * At the direction of the PG&E Representative clarify ...
Assists with difficult customers at the direction of the Program. Manager (customer complaints, refusals, difficult access, agencies). * At the direction of the PG&E Representative clarify ...
Transmission Planning Engineer
West Sacramento, CA · Hybrid
$115K - $175K/yr
The assigned work location will be within the PG&E Service Territory PG&E is providing the salary ... Customers * Perform long-term studies that develop strategy and comprehensive plan to ensure safe ...
Transmission Planning Engineer
West Sacramento, CA · Hybrid
$115K - $175K/yr
The assigned work location will be within the PG&E Service Territory PG&E is providing the salary ... Customers * Perform long-term studies that develop strategy and comprehensive plan to ensure safe ...
... PG&E's portfolio of owned and contracted energy resources that provides safe, reliable, cost-effective and environmentally sound energy to our customers. Position Summary This is an International ...
... PG&E's portfolio of owned and contracted energy resources that provides safe, reliable, cost-effective and environmentally sound energy to our customers. Position Summary This is an International ...
Electric Program Manager, Principal
Oakland, CA · On-site +1
Preparing for PSPS events is a significant effort as PG&E works in partnership with its customers ... The assigned work location is flexible between the Bay Area and Fresno the PG&E Service Territory.
Electric Program Manager, Principal
Oakland, CA · On-site +1
Preparing for PSPS events is a significant effort as PG&E works in partnership with its customers ... The assigned work location is flexible between the Bay Area and Fresno the PG&E Service Territory.
Provides a High Level of Customer Service * Building strong customer relationships and delivering hometown, customer-centric solution Compensation PG&E is providing the salary range that the company ...
New
Provides a High Level of Customer Service * Building strong customer relationships and delivering hometown, customer-centric solution Compensation PG&E is providing the salary range that the company ...
New
Assists with difficult customers at the direction of the Program. Manager (customer complaints, refusals, difficult access, agencies). * At the direction of the PG&E Representative clarify ...
Quick apply
Assists with difficult customers at the direction of the Program. Manager (customer complaints, refusals, difficult access, agencies). * At the direction of the PG&E Representative clarify ...
Provides a High Level of Customer Service * Building strong customer relationships and delivering hometown, customer-centric solution Compensation PG&E is providing the salary range that the company ...
New
Provides a High Level of Customer Service * Building strong customer relationships and delivering hometown, customer-centric solution Compensation PG&E is providing the salary range that the company ...
New
... service to our customers. Electric T&D is responsible for every aspect of PG&E's electric distribution and transmission operations, including planning, engineering, maintenance and construction ...
... service to our customers. Electric T&D is responsible for every aspect of PG&E's electric distribution and transmission operations, including planning, engineering, maintenance and construction ...
... service to our customers. Electric T&D is responsible for every aspect of PG&E's electric distribution and transmission operations, including planning, engineering, maintenance and construction ...
... service to our customers. Electric T&D is responsible for every aspect of PG&E's electric distribution and transmission operations, including planning, engineering, maintenance and construction ...
Transmission Planning Engineer
San Luis Obispo, CA · Hybrid
$115K - $175K/yr
The assigned work location will be within the PG&E Service Territory PG&E is providing the salary ... Customers * Perform long-term studies that develop strategy and comprehensive plan to ensure safe ...
Transmission Planning Engineer
San Luis Obispo, CA · Hybrid
$115K - $175K/yr
The assigned work location will be within the PG&E Service Territory PG&E is providing the salary ... Customers * Perform long-term studies that develop strategy and comprehensive plan to ensure safe ...
Provides a High Level of Customer Service * Building strong customer relationships and delivering hometown, customer-centric solution Compensation PG&E is providing the salary range that the company ...
New
Provides a High Level of Customer Service * Building strong customer relationships and delivering hometown, customer-centric solution Compensation PG&E is providing the salary range that the company ...
New
... service to our customers. Electric T&D is responsible for every aspect of PG&E's electric distribution and transmission operations, including planning, engineering, maintenance and construction ...
... service to our customers. Electric T&D is responsible for every aspect of PG&E's electric distribution and transmission operations, including planning, engineering, maintenance and construction ...
GIS Technical Specialist-Oakland or Fresno
Oakland, CA · Hybrid
$116K/yr
... customer value by simplifying collaborative work processes. Elevate will migrate PG&E to the new ... The assigned work location will be within the PG&E Service Territory and will be agreed upon by the ...
New
GIS Technical Specialist-Oakland or Fresno
Oakland, CA · Hybrid
$116K/yr
... customer value by simplifying collaborative work processes. Elevate will migrate PG&E to the new ... The assigned work location will be within the PG&E Service Territory and will be agreed upon by the ...
New
... service to our customers. Electric T&D is responsible for every aspect of PG&E's electric distribution and transmission operations, including planning, engineering, maintenance and construction ...
... service to our customers. Electric T&D is responsible for every aspect of PG&E's electric distribution and transmission operations, including planning, engineering, maintenance and construction ...
Pg E Customer Service information
See salary details
$9.86 - $11.41
2% of jobs
$11.41 - $12.96
4% of jobs
$12.96 - $14.51
11% of jobs
$15.37 is the 25th percentile. Wages below this are outliers.
$14.51 - $16.06
15% of jobs
The median wage is $17.49 / hr.
$16.06 - $17.61
20% of jobs
$17.61 - $19.17
15% of jobs
$20.23 is the 75th percentile. Wages above this are outliers.
$19.17 - $20.72
13% of jobs
$20.72 - $22.27
7% of jobs
$22.27 - $23.82
6% of jobs
$23.82 - $25.37
4% of jobs
$25.37 - $26.92
3% of jobs
$9
$18
$26
How much do pg&e customer service jobs pay per hour?
What are the key skills and qualifications needed to thrive in the Pg&E Customer Service position, and why are they important?
To thrive as a PG&E Customer Service representative, you need strong communication skills, problem-solving abilities, and a customer-focused mindset, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, call center software, and utility industry protocols is beneficial. Patience, active listening, and the ability to remain calm under pressure are standout soft skills in this role. These skills ensure that representatives can effectively resolve customer inquiries and concerns, contributing to customer satisfaction and organizational reputation.
What are some typical responsibilities for a PG&E Customer Service representative?
PG&E Customer Service representatives typically handle inbound customer calls, address billing questions, process service requests, and provide information about utility services or outages. You may also troubleshoot customer issues, coordinate with field teams for service appointments, and assist in resolving account-related problems. The role often involves using multiple software tools while adhering to company policies and regulatory standards. Representatives regularly collaborate with other departments to ensure timely and accurate service for customers, which makes teamwork and adaptability key aspects of the job.
What is a PG&E Customer Service job?
A PG&E Customer Service job involves assisting customers with inquiries about their energy accounts, billing, service requests, and outage reports. Representatives help resolve issues, provide information on payment options, and ensure customer satisfaction. Strong communication skills and knowledge of PG&E policies are essential. This role may be in a call center or field office, requiring patience and problem-solving abilities to support a wide range of customer needs.
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Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Posted 11 days ago
Job description
Mountain Engineering is seeking experienced candidates to support PG&E Vegetation Management Forestry Operations (VMFO) in North Coast, North and South.The Registered Professional Forester (RPF) role is to coordinate with property owners and contractors, obtain necessary permits, and ensure compliance with PG&E's specifications and governmental regulations. Additionally, the RPF supports PG&E in emergency response situations, timber management, and compliance with safety standards and labor agreements, ensuring the optimum production of PG&E timberlands.
Role & Responsibilities
- RPF is responsible for coordinating with property owners and vegetation management contractors regarding vegetation management work to be performed and when necessary, obtaining permits from public agencies; pre-inspecting in advance for vegetation management work; post-auditing vegetation management work; and documenting information for PG&E's vegetation management program.
- As requested by the PG&E Representative, the RPF shall perform all necessary duties for emergency response in accordance with all safety requirements, laws, and regulations, and applicable labor agreements.
- RPF shall supply PG&E with a copy of all permits obtained by RPF. In addition, RPF will have responsibilities in judging tree value, volume, and risk involved with hazard tree removal projects that contain commercially valuable sawlogs.
- RPF is to provide professional and technical advice on the management of PG&E timberlands to assure lands are producing at their optimum potential.
- Patrol specified electric line sections and identify vegetation hazards.
- Inspect individual jobs in the field to determine the number and types of units of work to be performed by the vegetation management contractor per span, as well as the rough estimate of time to complete the work.
- Secure the Permission of each property owner before the vegetation management contractor commences tree removal work on any property for which PG&E does not already have removal rights. If the removal rights are not known or are unclear, then the RPF shall obtain Permission prior to the removal of any tree.
- Promptly inform PG&E's Representative in writing of each instance in which RPF is unable to obtain Permission or permits.
- Supervise individual tree replacement and high production seedling planting activities, ensuring proper tree is chosen for site and planting techniques are in compliance with ISA standards.
- Audit on-going and completed vegetation management jobs in the field to ensure compliance with the job requirements and approved tree removal and pruning standards.
- Maintain direct contact with local PG&E operating personnel as directed by the PG&E Representative.
- Maintain working relationship with all public agencies, including California Department of Transportation (CALTRANS), California Department of Forestry and Fire Protection (CALFIRE), United States Forest Service (USFS), and Bureau of Land Management (BLM) representatives in his/her assigned area.
- Timely resolve customer complaints.
- As deemed necessary by PG&E's Representative, the RPF may be required to perform emergency or storm related tree work at any time. If required to perform such emergency or storm related work, RPF shall ensure that all labor, materials, and equipment necessary to perform such work shall be available within twenty-four (24) hours of PG&E's notification to RPF that such work is required. RPF shall ensure, at all times, that its employees have suitable protective clothing for work in inclement weather.
- Assist PG&E foresters in planning and organizing timber harvests in accordance with all State, county and local laws governing actions.
- As assigned by PG&E Representative, complete Timber Harvest Plan, Emergency THP, Exemption, or Conversion form for submission to California Department of Forestry and Fire Protection, including all required permits.
- At the request of PG&E's representative, conduct CALFIRE and associated agency pre-inspections as necessary to obtain approved THP.
- Mark timber as agreed to by PG&E Representative.
- Inspect and guide other FTs to ensure tree marking is within specification of agreed silvicultural prescription in THP. (Marking guidelines in USFS Manual.)
- Monitor and audit timber logging contractor to ensure compliance with timber sale logging contract and agency regulations. Audit results shall be submitted as weekly or daily reports to the PG&E Representative using the Timber Sale Inspection Agreement and/or Notice.
- Conduct timber inventory as prescribed by PG&E Representative. Sampling methods will vary as conditions merit. Sampling methods are described in USFS Chapter 30.
- Perform timber appraisal of specified properties under the direction of PG&E forester.
- Other work as directed by PG&E Representative.
Qualifications & Requirements
- As a minimum, an RPF shall be registered by the State of California as a professional forester in good standing.
- Additionally, an RPF shall have a minimum of two (2) years' experience in hazard tree removal projects along utility rights of way.
- The RPF shall be familiar with vegetation management contractors' work practices, proper arboricultural techniques and practices, PG&E's Specification or other requirements as directed by PG&E, and government agency requirements related to line clearances and fire prevention.
- At the discretion of the PG&E Representative, a portion of these qualifications may be waived for an otherwise exceptionally qualified individual.
Physical Demands
Sitting for long periods of time working at the computer or driving to job sites. Job site visits require walking on uneven ground, climbing, bending, stooping, and crawling in confined or enclosed spaces. Some lifting of materials and equipment up to 50 lbs. Close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus. May work long hours during peak seasons.
Work Environment
Typical office environment with adequate temperatures and lighting, low levels of noise. Exposed to the conditions of job sites which can include loud noise, dust, fumes, and extreme weather conditions prevalent at the time. May work various shifts or hours, including early mornings, dusk or evenings.
Benefits
- Premium Health Coverage for Employee and Dependents (Medical, Dental & Vision)
- Life Insurance
- Long Term Disability
- 40 Hours Paid Vacation
- 7 Paid Holidays
- 5 Paid Sick Days
- 401k - 4% Match
Pre-Employment Controlled Substances Testing of Applicants.
All applicants to whom the Company has given a conditional offer of employment are required to submit to a pre-employment Controlled Substances test and must receive a negative result as a condition of employment.
Equal Opportunity Employer
Mountain Engineering is proud to be an equal opportunity workplace. Individuals seeking employment at our company are considered without regards to age, ancestry, color, race, gender (including pregnancy, childbirth, or related medical conditions), gender identity or expression, sexual orientation, genetic information, marital status, medical condition, mental or physical disability, national origin, protected family care or medical leave status, religion, military or veteran status, or any other characteristic protected by federal, state, or local laws.
Notice to Staffing Agencies
Mountain Engineering will not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to Mountain Engineering, including unsolicited resumes sent to a Mountain Engineering mailing address, fax machine or email address, directly to Mountain Engineering employees, or to Mountain Engineering's resume database will be considered Mountain Engineering property.
About Mountain G. Enterprises
Sourced by ZipRecruiter
Industry
Construction
Company size
501 - 1,000 Employees
Headquarters location
Folsom, CA, US