Assists with difficult customers at the direction of the Program. Manager (customer complaints, refusals, difficult access, agencies). * At the direction of the PG&E Representative clarify ...
Quick apply
Apply Early
Assists with difficult customers at the direction of the Program. Manager (customer complaints, refusals, difficult access, agencies). * At the direction of the PG&E Representative clarify ...
Quick apply
Apply Early
Assists with difficult customers at the direction of the Program. Manager (customer complaints, refusals, difficult access, agencies). * At the direction of the PG&E Representative clarify ...
Apply Early
San Ramon Department Overview Applied Technology Services (ATS) is an internal PG&E department that ... customer value. * Support field and office activities associated with engineering inspections ...
New
San Ramon Department Overview Applied Technology Services (ATS) is an internal PG&E department that ... customer value. * Support field and office activities associated with engineering inspections ...
New
Stockton, CA · On-site
$125K - $154K/yr
Directly supervise 12-25 IBEW Customer Service Representatives. Utilize a positive and supporting ... PG&E is providing the full salary/pay range for this position. The actual amount paid to an ...
Stockton, CA · On-site
$125K - $154K/yr
Directly supervise 12-25 IBEW Customer Service Representatives. Utilize a positive and supporting ... PG&E is providing the full salary/pay range for this position. The actual amount paid to an ...
Assists with difficult customers at the direction of the Program. Manager (customer complaints, refusals, difficult access, agencies). * At the direction of the PG&E Representative clarify ...
Quick apply
Apply Early
Assists with difficult customers at the direction of the Program. Manager (customer complaints, refusals, difficult access, agencies). * At the direction of the PG&E Representative clarify ...
Apply Early
Location of this position is flexible within PG&E service territory and will require occasional travel to other areas around PG&E's service territory. This position is hybrid, working from your ...
Location of this position is flexible within PG&E service territory and will require occasional travel to other areas around PG&E's service territory. This position is hybrid, working from your ...
Location of this position is flexible within PG&E service territory and will require occasional travel to other areas around PG&E's service territory. This position is hybrid, working from your ...
Location of this position is flexible within PG&E service territory and will require occasional travel to other areas around PG&E's service territory. This position is hybrid, working from your ...
Location of this position is flexible within PG&E service territory and will require occasional travel to other areas around PG&E's service territory. This position is hybrid, working from your ...
Location of this position is flexible within PG&E service territory and will require occasional travel to other areas around PG&E's service territory. This position is hybrid, working from your ...
Location of this position is flexible within PG&E service territory and will require occasional travel to other areas around PG&E's service territory. This position is hybrid, working from your ...
Location of this position is flexible within PG&E service territory and will require occasional travel to other areas around PG&E's service territory. This position is hybrid, working from your ...
Location of this position is flexible within PG&E service territory and will require occasional travel to other areas around PG&E's service territory. This position is hybrid, working from your ...
Location of this position is flexible within PG&E service territory and will require occasional travel to other areas around PG&E's service territory. This position is hybrid, working from your ...
Tracy, CA · Hybrid
$226K/yr
Location of this position is flexible within PG&E service territory and will require occasional travel to other areas around PG&E's service territory. This position is hybrid, working from your ...
Tracy, CA · Hybrid
$226K/yr
Location of this position is flexible within PG&E service territory and will require occasional travel to other areas around PG&E's service territory. This position is hybrid, working from your ...
Location of this position is flexible within PG&E service territory and will require occasional travel to other areas around PG&E's service territory. This position is hybrid, working from your ...
Location of this position is flexible within PG&E service territory and will require occasional travel to other areas around PG&E's service territory. This position is hybrid, working from your ...
Fresno, CA · On-site
$20 - $23/hr
· Answer incoming phone calls from residential and commercial customers, AHJ entities, PG&E/SoCal ... service requests, document inquiries, and invoices. · Schedule/Coordinate appointments with ...
Quick apply
Fresno, CA · On-site
$20 - $23/hr
· Answer incoming phone calls from residential and commercial customers, AHJ entities, PG&E/SoCal ... service requests, document inquiries, and invoices. · Schedule/Coordinate appointments with ...
Location of this position is flexible within PG&E service territory and will require occasional travel to other areas around PG&E's service territory. This position is hybrid, working from your ...
Location of this position is flexible within PG&E service territory and will require occasional travel to other areas around PG&E's service territory. This position is hybrid, working from your ...
Location of this position is flexible within PG&E service territory and will require occasional travel to other areas around PG&E's service territory. This position is hybrid, working from your ...
Location of this position is flexible within PG&E service territory and will require occasional travel to other areas around PG&E's service territory. This position is hybrid, working from your ...
Holt, CA · Hybrid
$226K/yr
Location of this position is flexible within PG&E service territory and will require occasional travel to other areas around PG&E's service territory. This position is hybrid, working from your ...
Holt, CA · Hybrid
$226K/yr
Location of this position is flexible within PG&E service territory and will require occasional travel to other areas around PG&E's service territory. This position is hybrid, working from your ...
Location of this position is flexible within PG&E service territory and will require occasional travel to other areas around PG&E's service territory. This position is hybrid, working from your ...
Location of this position is flexible within PG&E service territory and will require occasional travel to other areas around PG&E's service territory. This position is hybrid, working from your ...
Location of this position is flexible within PG&E service territory and will require occasional travel to other areas around PG&E's service territory. This position is hybrid, working from your ...
Location of this position is flexible within PG&E service territory and will require occasional travel to other areas around PG&E's service territory. This position is hybrid, working from your ...
Location of this position is flexible within PG&E service territory and will require occasional travel to other areas around PG&E's service territory. This position is hybrid, working from your ...
Location of this position is flexible within PG&E service territory and will require occasional travel to other areas around PG&E's service territory. This position is hybrid, working from your ...
Location of this position is flexible within PG&E service territory and will require occasional travel to other areas around PG&E's service territory. This position is hybrid, working from your ...
Location of this position is flexible within PG&E service territory and will require occasional travel to other areas around PG&E's service territory. This position is hybrid, working from your ...
Location of this position is flexible within PG&E service territory and will require occasional travel to other areas around PG&E's service territory. This position is hybrid, working from your ...
Location of this position is flexible within PG&E service territory and will require occasional travel to other areas around PG&E's service territory. This position is hybrid, working from your ...
$9.86 - $11.41
2% of jobs
$11.41 - $12.96
4% of jobs
$12.96 - $14.51
11% of jobs
$15.37 is the 25th percentile. Wages below this are outliers.
$14.51 - $16.06
15% of jobs
The median wage is $17.49 / hr.
$16.06 - $17.61
20% of jobs
$17.61 - $19.17
15% of jobs
$20.23 is the 75th percentile. Wages above this are outliers.
$19.17 - $20.72
13% of jobs
$20.72 - $22.27
7% of jobs
$22.27 - $23.82
6% of jobs
$23.82 - $25.37
4% of jobs
$25.37 - $26.92
3% of jobs
$9
$18
$26
To thrive as a PG&E Customer Service representative, you need strong communication skills, problem-solving abilities, and a customer-focused mindset, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, call center software, and utility industry protocols is beneficial. Patience, active listening, and the ability to remain calm under pressure are standout soft skills in this role. These skills ensure that representatives can effectively resolve customer inquiries and concerns, contributing to customer satisfaction and organizational reputation.
PG&E Customer Service representatives typically handle inbound customer calls, address billing questions, process service requests, and provide information about utility services or outages. You may also troubleshoot customer issues, coordinate with field teams for service appointments, and assist in resolving account-related problems. The role often involves using multiple software tools while adhering to company policies and regulatory standards. Representatives regularly collaborate with other departments to ensure timely and accurate service for customers, which makes teamwork and adaptability key aspects of the job.
A PG&E Customer Service job involves assisting customers with inquiries about their energy accounts, billing, service requests, and outage reports. Representatives help resolve issues, provide information on payment options, and ensure customer satisfaction. Strong communication skills and knowledge of PG&E policies are essential. This role may be in a call center or field office, requiring patience and problem-solving abilities to support a wide range of customer needs.

Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Posted 20 days ago
Be an early applicant
Mountain Engineering is seeking experienced candidates to support PG&E's Distribution VM Team in Willits. This Vegetation Program Lead (VPL) position effectively manages and leads vegetation management operations, ensuring compliance with PG&E's standards and safety regulations. The VPL will leverage their extensive experience in hazard tree removal, emergency response, and familiarity with PG&E's vegetation management practices to oversee contractor work, solve complex problems, and lead project teams.
Role & Responsibilities
Qualifications & Requirements
The above statements and job description are intended to describe the nature and level of work being performed within this job. They are not intended to be a complete list of all responsibilities, duties, and tasks. Other similar or additional duties are performed as assigned.
Physical Demands
Sitting for long periods of time working at the computer or driving to job sites. Job site visits require walking on uneven ground, climbing, bending, stooping, and crawling in confined or enclosed spaces. Some lifting of materials and equipment up to 50 lbs. Close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus. May work long hours during peak seasons.
Work Environment
Typical office environment with adequate temperatures and lighting, low levels of noise. Exposed to the conditions of job sites which can include loud noise, dust, fumes, and extreme weather conditions prevalent at the time. May work various shifts or hours, including early mornings, dusk or evenings.
Benefits
Pre-Employment Controlled Substances Testing of Applicants.
All applicants to whom the Company has given a conditional offer of employment are required to submit to a pre-employment Controlled Substances test and must receive a negative result as a condition of employment.
Equal Opportunity Employer
Mountain Engineering is proud to be an equal opportunity workplace. Individuals seeking employment at our company are considered without regards to age, ancestry, color, race, gender (including pregnancy, childbirth, or related medical conditions), gender identity or expression, sexual orientation, genetic information, marital status, medical condition, mental or physical disability, national origin, protected family care or medical leave status, religion, military or veteran status, or any other characteristic protected by federal, state, or local laws.
Notice to Staffing Agencies
Mountain Engineering will not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to Mountain Engineering, including unsolicited resumes sent to a Mountain Engineering mailing address, fax machine or email address, directly to Mountain Engineering employees, or to Mountain Engineerings resume database will be considered Mountain Engineering property.