Morrisville, NC · On-site
$16 - $20.50/hr
Billing Chat Agent Full-time entry to midlevel chat-based roles resolving customer billing inquiries and account issues, adjusting services as requested, and upholding a positive customer ...
Morrisville, NC · On-site
$16 - $20.50/hr
Billing Chat Agent Full-time entry to midlevel chat-based roles resolving customer billing inquiries and account issues, adjusting services as requested, and upholding a positive customer ...
EmergencyMD is looking for a Web Chat Agent based in Springdale, Arkansas. As part of the team, you'll connect with customers in real-time, providing accurate and professional support. This role ...
EmergencyMD is looking for a Web Chat Agent based in Springdale, Arkansas. As part of the team, you'll connect with customers in real-time, providing accurate and professional support. This role ...
While providing the highest level of customer service, the Service Desk Chat Agent answers incoming chats, tracks all information in a ticket tracking system, uses a knowledge base tool along with ...
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While providing the highest level of customer service, the Service Desk Chat Agent answers incoming chats, tracks all information in a ticket tracking system, uses a knowledge base tool along with ...
Columbus, OH · On-site
$20 - $22/hr
Title: IT Customer Support Location: Columbus, OH Duration: 6-12 Months Executive Summary: The Service Desk Chat Agent is the first point of contact that supports end users via our live chat channel ...
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Columbus, OH · On-site
$20 - $22/hr
Title: IT Customer Support Location: Columbus, OH Duration: 6-12 Months Executive Summary: The Service Desk Chat Agent is the first point of contact that supports end users via our live chat channel ...
South Jordan, UT · On-site
$21/hr
While providing the highest level of customer service, the Service Desk Agent answers incoming ... chat and/or in person Create a positive customer support experience, build rapport and trust with ...
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South Jordan, UT · On-site
$21/hr
While providing the highest level of customer service, the Service Desk Agent answers incoming ... chat and/or in person Create a positive customer support experience, build rapport and trust with ...
Phoenix, AZ · Remote
$18.50 - $24.75/hr
Live Chat Support Agent Location: Remote Job Overview: We are seeking a highly motivated and ... customer service. Key Responsibilities: - Respond to customer inquiries and concerns in a timely ...
Phoenix, AZ · Remote
$18.50 - $24.75/hr
Live Chat Support Agent Location: Remote Job Overview: We are seeking a highly motivated and ... customer service. Key Responsibilities: - Respond to customer inquiries and concerns in a timely ...
Phoenix, AZ · Remote
$18.50 - $24.75/hr
Live Chat Support Agent Location: Remote Job Overview: We are seeking a highly motivated and ... service. Key Responsibilities Respond to customer inquiries and concerns in a timely and ...
Phoenix, AZ · Remote
$18.50 - $24.75/hr
Live Chat Support Agent Location: Remote Job Overview: We are seeking a highly motivated and ... service. Key Responsibilities Respond to customer inquiries and concerns in a timely and ...
A Moving Help Chat Specialist supports customers in a high-volume call center environmentvia chat ... This position entails helping customers book, edit, reschedule, and/or cancel Moving Help services ...
A Moving Help Chat Specialist supports customers in a high-volume call center environmentvia chat ... This position entails helping customers book, edit, reschedule, and/or cancel Moving Help services ...
$15 - $20.25/hr
Customer Service Agent Location: Raleigth Job Type: Full-time Job Summary: We are seeking a ... chat. * Assist customers in troubleshooting and resolving product issues or service-related ...
$15 - $20.25/hr
Customer Service Agent Location: Raleigth Job Type: Full-time Job Summary: We are seeking a ... chat. * Assist customers in troubleshooting and resolving product issues or service-related ...
Manhattan, NY · Remote
$40 - $60/hr
Overview Remote Hospitality Customer Advisor / Live Chat Support Agent About the job Position ... In this role, you will be responsible for providing top-notch customer service to our clients ...
Manhattan, NY · Remote
$40 - $60/hr
Overview Remote Hospitality Customer Advisor / Live Chat Support Agent About the job Position ... In this role, you will be responsible for providing top-notch customer service to our clients ...
$17.13/hr
Customer Service Agent Job Location: SAN JOSE CA 95113 Job Duration: 12+ Months Job Hourly Rate ... Through email and chat, you will resolve issues related to uploading, publishing, and maintaining ...
$17.13/hr
Customer Service Agent Job Location: SAN JOSE CA 95113 Job Duration: 12+ Months Job Hourly Rate ... Through email and chat, you will resolve issues related to uploading, publishing, and maintaining ...
$17.13/hr
Customer Service Agent Job Location: SAN JOSE CA 95113 Job Duration: 12+ Months Job Hourly Rate ... Through email and chat, you will resolve issues related to uploading, publishing, and maintaining ...
$17.13/hr
Customer Service Agent Job Location: SAN JOSE CA 95113 Job Duration: 12+ Months Job Hourly Rate ... Through email and chat, you will resolve issues related to uploading, publishing, and maintaining ...
Detroit, MI · On-site
$33K - $41K/yr
Customer Service Agent At Sharpcontra, we are committed to providing exceptional customer service ... Respond to customer inquiries via phone, email, and live chat in a timely and courteous manner
Detroit, MI · On-site
$33K - $41K/yr
Customer Service Agent At Sharpcontra, we are committed to providing exceptional customer service ... Respond to customer inquiries via phone, email, and live chat in a timely and courteous manner
Detroit, MI · On-site
$33K - $41K/yr
Customer Service Agent At Sharpcontra, we are committed to providing exceptional customer service ... Respond to customer inquiries via phone, email, and live chat in a timely and courteous manner
Detroit, MI · On-site
$33K - $41K/yr
Customer Service Agent At Sharpcontra, we are committed to providing exceptional customer service ... Respond to customer inquiries via phone, email, and live chat in a timely and courteous manner
$17.13/hr
Customer Service Agent Location: San Jose CA 95113 Duration: 12+month Rate:$17.13/Hr on W2 The ... Through email and chat, you will resolve issues related to uploading, publishing, and maintaining ...
$17.13/hr
Customer Service Agent Location: San Jose CA 95113 Duration: 12+month Rate:$17.13/Hr on W2 The ... Through email and chat, you will resolve issues related to uploading, publishing, and maintaining ...
Austin, TX · On-site
$15.25 - $20.50/hr
Customer Service Agent At Consider Posh Pro, we've got a knack for turning dull moments into ... Respond promptly and professionally to customer inquiries via phone, email, or chat. * Assist ...
Austin, TX · On-site
$15.25 - $20.50/hr
Customer Service Agent At Consider Posh Pro, we've got a knack for turning dull moments into ... Respond promptly and professionally to customer inquiries via phone, email, or chat. * Assist ...
Austin, TX · On-site
$15.25 - $20.50/hr
Customer Service Agent At Consider Posh Pro, we've got a knack for turning dull moments into ... Respond promptly and professionally to customer inquiries via phone, email, or chat. * Assist ...
Austin, TX · On-site
$15.25 - $20.50/hr
Customer Service Agent At Consider Posh Pro, we've got a knack for turning dull moments into ... Respond promptly and professionally to customer inquiries via phone, email, or chat. * Assist ...
$12.75 - $17/hr
The Customer Service Agent will support internal and external customers and dealers through email, chat and direct phone calls. Daily activities include: * Entering order/transactional information ...
$12.75 - $17/hr
The Customer Service Agent will support internal and external customers and dealers through email, chat and direct phone calls. Daily activities include: * Entering order/transactional information ...
Indianapolis, IN · Remote
$14.75 - $19.75/hr
We are seeking a full-time, work-from-home Customer Service ("CS") agent to provide email, phone, and live chat support to our customers for new and existing airport parking and parking/hotel package ...
Indianapolis, IN · Remote
$14.75 - $19.75/hr
We are seeking a full-time, work-from-home Customer Service ("CS") agent to provide email, phone, and live chat support to our customers for new and existing airport parking and parking/hotel package ...
Indianapolis, IN · On-site
$14.75 - $19.75/hr
We are seeking a full-time, work-from-home Customer Service ("CS") agent to provide email, phone, and live chat support to our customers for new and existing airport parking and parking/hotel package ...
Indianapolis, IN · On-site
$14.75 - $19.75/hr
We are seeking a full-time, work-from-home Customer Service ("CS") agent to provide email, phone, and live chat support to our customers for new and existing airport parking and parking/hotel package ...
$9.86 - $11.45
2% of jobs
$11.45 - $13.05
4% of jobs
$13.05 - $14.64
14% of jobs
$15.02 is the 25th percentile. Wages below this are outliers.
$14.64 - $16.24
21% of jobs
The median wage is $16.91 / hr.
$16.24 - $17.83
21% of jobs
$19.34 is the 75th percentile. Wages above this are outliers.
$17.83 - $19.43
14% of jobs
$19.43 - $21.02
11% of jobs
$21.02 - $22.62
5% of jobs
$22.62 - $24.21
4% of jobs
$24.21 - $25.81
2% of jobs
$25.81 - $27.40
2% of jobs
$9
$18
$27
A Customer Service Chat Agent is responsible for assisting customers through online chat platforms. They answer inquiries, provide support, and resolve issues in real-time. This role requires strong communication skills, problem-solving abilities, and familiarity with the company's products or services. Chat agents must be able to multitask, handle multiple customer conversations at once, and ensure a positive customer experience.
To thrive as a Customer Service Chat Agent, you need excellent written communication skills, problem-solving abilities, and customer service experience, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, chat platforms, and ticketing systems is typically required. Strong multitasking, patience, and a positive attitude make someone stand out in this position. These skills are crucial for delivering efficient, helpful, and friendly support to customers across various digital channels.
As a Customer Service Chat Agent, your day usually involves handling multiple customer inquiries simultaneously via live chat, assisting with product questions, troubleshooting technical issues, and resolving complaints efficiently. You will collaborate closely with teammates, supervisors, and other support departments to find solutions and escalate more complex cases as needed. Most roles require timely and accurate responses while maintaining a professional and friendly tone. The work is often structured in shifts, offering both flexibility and clear performance goals to keep you motivated and engaged.
$16 - $20.50/hr
Other
Medical, Retirement
Posted 5 hours ago
Full-time entry to midlevel chat-based roles resolving customer billing inquiries and account issues, adjusting services as requested, and upholding a positive customer relationship.
Profile: A positive, flexible communicator and good written communicator who can multi-task to solve problems for multiple customers at the same time. They use patience and strong written communication skills to uncover customer needs, answer questions, and leave a positive impact on every customer interaction.
Benefits include fully paid training and time off, comprehensive health packages, retirement savings, free Spectrum services where available, and more.
It's about building relationships and turning the knowledge you gain in training into customer service wins. Billing Chat Agents make a real difference for their customers and the company. You will learn how to provide chat-based account and payment support services, including maintenance, activations, and packaging, plus how and when to schedule field visits and escalate chats to your support team. You'll learn how to answer general billing and payment questions. Your thorough understanding of Spectrum products and services will help you navigate your way to successful resolution.
It's all about learning and growing.
This may be a new road for you, but the journey is all mapped out. No matter your background, our quick, thorough, fully paid training can bring you up to speed on our advanced products and services in about five weeks. After that, you'll be the written voice of Spectrum: fielding questions, processing orders, updating account records, and more - all through our chat based platform. Continuing updates help you stay current on our newest products and services. With peer mentors and a dedicated coaching line always available, we make sure you have everything you need to create a smooth and streamlined experience for your customers and yourself.
With a deliberate path to success.
We believe the best people to lead are those who have been down the same road before. Our supervisors are provided the same training you receive, so they know exactly what kind of support will help you grow into a successful employee. With well-established career paths across multiple lines of business, advancement is a very real and achievable goal. Take your first step toward a long and rewarding career with Spectrum.
The benefits are clear.
In addition to the core benefits - industry-leading retirement savings plans, comprehensive health care, and paid training and time off - we offer free Spectrum products and services where available, education assistance, and a selection of other programs to support team members and their families.
What's required to get started?
Preferred qualifications
