ZipRecruiter

Log In

1

Customer Service Chat Agent Jobs in Indiana (NOW HIRING)

Sixt Rent

Customer Service Agent

Indianapolis, IN · On-site

$17/hr

Customer Service Return Agent (CSA) Location: Sixt Rent a Car - Indianapolis International Airport Schedule: 2 PM - 10 PM, Sunday through Thursday Pay: $17/hour About the Role: Sixt Rent a Car, part ...

Allegiant

Customer Service Agent

South Bend, IN · On-site

$15.25 - $20.25/hr

Customer Service agents must be attentive to the customer's needs, politely handling their ... Airport Agent - While performing the duties of this job, the Team Member is regularly required to ...

Ashley Global Retail, LLC

Customer Care Agent

Indianapolis, IN · On-site

$14.75 - $19.75/hr

Provide elevated, white-glove service for VIP customers and complex, high-priority orders. * Handle ... Deliver multi-channel support seamlessly across driver chat, customer chat, and voice channels.

Ashley Global Retail, LLC

Customer Care Agent

Indianapolis, IN · On-site

$14.75 - $19.75/hr

Provide elevated, white-glove service for VIP customers and complex, high-priority orders. * Handle ... Deliver multi-channel support seamlessly across driver chat, customer chat, and voice channels.

Ashley Global Retail, LLC

Customer Care Agent

Indianapolis, IN · On-site

$14.75 - $19.75/hr

Provide elevated, white-glove service for VIP customers and complex, high-priority orders. * Handle ... Deliver multi-channel support seamlessly across driver chat, customer chat, and voice channels.

Liveops

Remote Customer Service Agent

Gary, IN · Remote

$15.50 - $20.75/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Lafayette, IN · Remote

$15 - $20/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Bloomington, IN · Remote

$14.25 - $19.25/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Indianapolis, IN · Remote

$14.75 - $19.75/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

next page

Showing results 1-20

All JobsCustomer Service Chat Agent JobsCustomer Service Chat Agent Jobs in Indiana

Customer Service Chat Agent information

See Indiana salary details

$9

$17

$26

How much do customer service chat agent jobs pay per hour?

As of Jul 18, 2026, the average hourly pay for customer service chat agent in Indiana is $17.29, according to ZipRecruiter salary data. Most workers in this role earn between $14.18 and $18.99 per hour, depending on experience, location, and employer.

What is a Customer Service Chat Agent job?

A Customer Service Chat Agent is responsible for assisting customers through online chat platforms. They answer inquiries, provide support, and resolve issues in real-time. This role requires strong communication skills, problem-solving abilities, and familiarity with the company's products or services. Chat agents must be able to multitask, handle multiple customer conversations at once, and ensure a positive customer experience.

What are the key skills and qualifications needed to thrive in the Customer Service Chat Agent position, and why are they important?

To thrive as a Customer Service Chat Agent, you need excellent written communication skills, problem-solving abilities, and customer service experience, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, chat platforms, and ticketing systems is typically required. Strong multitasking, patience, and a positive attitude make someone stand out in this position. These skills are crucial for delivering efficient, helpful, and friendly support to customers across various digital channels.

What does a typical workday look like for a Customer Service Chat Agent?

As a Customer Service Chat Agent, your day usually involves handling multiple customer inquiries simultaneously via live chat, assisting with product questions, troubleshooting technical issues, and resolving complaints efficiently. You will collaborate closely with teammates, supervisors, and other support departments to find solutions and escalate more complex cases as needed. Most roles require timely and accurate responses while maintaining a professional and friendly tone. The work is often structured in shifts, offering both flexibility and clear performance goals to keep you motivated and engaged.

What are the most commonly searched types of Customer Service Chat Agent jobs in Indiana? The most popular types of Customer Service Chat Agent jobs in Indiana are:
What are popular job titles related to Customer Service Chat Agent jobs in Indiana? For Customer Service Chat Agent jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Customer Service Chat Agent jobs in Indiana look for? The top searched job categories for Customer Service Chat Agent jobs in Indiana are:
Customer Service Chat Agent jobs near you
Infographic showing various Customer Service Chat Agent job openings in Indiana as of July 2026, with employment types broken down into 89% Full Time, 9% Part Time, and 2% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $35,962 per year, or $17.3 per hour.
Customer Service Agent

Customer Service Agent

AirportParkingReservations.com

Indianapolis, IN • Remote

$14.75 - $19.75/hr

Full-time

Retirement, PTO

Re-posted 17 days ago

Job description

Company Description

ParkSleepFly.com ("PSF") is the leader in online park and stay hotel packages. Often less than the cost of airport parking alone, these packages, offer convenient parking and hotel accommodation options when you leave or return from your vacation. Founded in 2003, we booked 892,703 reservations at 498 hotels in 108 airports across the United States and Canada...wait, make that 892,704 reservations.

AirportParkingReservations.com (referred to as "APR" because yes, we know it's a mouthful) is the clear leader for the best deals on airport parking. Reserve parking online before you leave the house and save time and money for the fun parts of your trip. Founded in the year 2000, we booked over 2.6 million reservations at approximately 577 parking lots in 86 airports across the United States and Canada.

Under new management and 17 awesome-to-work-with teammates, PSF/APR is experiencing tremendous growth and we need motivated and talented teammates to keep us climbing and exploring new business ventures. We're tracking almost $7 million in annual revenue with more growth to come.

Job Description

Job Description

We are seeking a full-time, work-from-home Customer Service ("CS") agent to provide email, phone, and live chat support to our customers for new and existing airport parking and parking/hotel package reservations. Since a majority of our reservations are from existing and reoccurring customers, the CS team is a valued and integral part of our business. We rely on our CS agents to identify and escalate product and website feedback to the management team, so we can incorporate the voice of the customer into our efforts to continually improve our products and processes.

Successful candidates will join our existing CS team of four agents, all of whom have been with us for several years and are based in Indiana. Customer Service agents communicate with one another and with the Management team, based in Santa Monica, California, primarily via Skype. 

Qualifications

Desired Skills & Experience

  • Experience as a work-from-home CS agent, with a demonstrated ability to stay on-task, focused, and professional throughout each shift.
  • Excellent written and verbal communication skills, pleasant and professional phone demeanor, and the ability to stay patient and friendly during high-volume periods.
  • An aptitude for problem solving and conflict resolution, and a general affinity for people.
  • Experience with the tools of online CS - Virtual Call Center software, enterprise email and live chat solutions - and basic software like MS Office, email, popular web browsers, file sharing services like Google Docs and Dropbox, and Skype.
  • A recent-model Windows-based computer with a headphone jack and a hi-speed broadband Internet connection.
Additional Information

 The Fine Print

  • Competitive salary and annual bonus based on candidate's experience, aptitude and fit
  • 401K retirement plan with 75% company matching up to 5% contribution
  • Flexible vacation and personal time available

Apply