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Customer Service Chat Agent Jobs in Indiana (NOW HIRING)

Airport Customer Service Agent - SBN Job Title: Airport Customer Service Agent - SBN Entity: Unifi Aviation, LLC State: Indiana City: South Bend Base Pay Rate: $15.76 Full/Part Time: Part Time Exempt

Customer Service

Goshen, IN

$14.25 - $19.25/hr

Customer Service At Dave Carter amp; Associates, we don't just distribute products--we build relationships. As a national leader serving industries like RV, modular housing, and specialty vehicles,

Showing results 41-60

Customer Service Chat Agent information

See Indiana salary details

$9

$17

$26

How much do customer service chat agent jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for customer service chat agent in Indiana is $17.29, according to ZipRecruiter salary data. Most workers in this role earn between $14.18 and $18.99 per hour, depending on experience, location, and employer.

What is a customer service chat agent?

A Customer Service Chat Agent is responsible for assisting customers through online chat platforms. They answer inquiries, provide support, and resolve issues in real-time. This role requires strong communication skills, problem-solving abilities, and familiarity with the company's products or services. Chat agents must be able to multitask, handle multiple customer conversations at once, and ensure a positive customer experience.

What are the key skills and qualifications needed to thrive as a customer service chat agent?

To thrive as a Customer Service Chat Agent, you need excellent written communication skills, problem-solving abilities, and customer service experience, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, chat platforms, and ticketing systems is typically required. Strong multitasking, patience, and a positive attitude make someone stand out in this position. These skills are crucial for delivering efficient, helpful, and friendly support to customers across various digital channels.

What does a typical workday look like for a customer service chat agent?

As a Customer Service Chat Agent, your day usually involves handling multiple customer inquiries simultaneously via live chat, assisting with product questions, troubleshooting technical issues, and resolving complaints efficiently. You will collaborate closely with teammates, supervisors, and other support departments to find solutions and escalate more complex cases as needed. Most roles require timely and accurate responses while maintaining a professional and friendly tone. The work is often structured in shifts, offering both flexibility and clear performance goals to keep you motivated and engaged.

What are the most commonly searched types of Customer Service Chat Agent jobs in Indiana? The most popular types of Customer Service Chat Agent jobs in Indiana are:
What are popular job titles related to Customer Service Chat Agent jobs in Indiana? For Customer Service Chat Agent jobs in Indiana, the most frequently searched job titles are:
Infographic showing various Customer Service Chat Agent job openings in Indiana as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $35,962 per year, or $17.3 per hour.