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Customer Service Chat Agent Jobs in Indiana (NOW HIRING)

Customer Service Return Agent (CSA) Location: Sixt Rent a Car - Indianapolis International Airport Schedule: 2 PM - 10 PM, Sunday through Thursday Pay: $17/hour About the Role: Sixt Rent a Car, part ...

Customer Care Agent

Indianapolis, IN ยท On-site

$14.75 - $19.75/hr

Provide elevated, white-glove service for VIP customers and complex, high-priority orders. * Handle ... Deliver multi-channel support seamlessly across driver chat, customer chat, and voice channels.

Customer Care Agent

Indianapolis, IN ยท On-site

$14.75 - $19.75/hr

Provide elevated, white-glove service for VIP customers and complex, high-priority orders. * Handle ... Deliver multi-channel support seamlessly across driver chat, customer chat, and voice channels.

Remote Customer Service Agent

Gary, IN ยท Remote

$15.50 - $20.75/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Remote Customer Service Agent

Lafayette, IN ยท Remote

$15 - $20/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Remote Customer Service Agent

Muncie, IN ยท Remote

$14.25 - $19.25/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Remote Customer Service Agent

Anderson, IN ยท Remote

$13.50 - $18/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Remote Customer Service Agent

Valparaiso, IN ยท Remote

$15.50 - $20.75/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Remote Customer Service Agent

Hammond, IN ยท Remote

$15 - $20/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Remote Customer Service Agent

Evansville, IN ยท Remote

$14.75 - $19.75/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Remote Customer Service Agent

Fishers, IN ยท Remote

$14.50 - $19.50/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Remote Customer Service Agent

West Lafayette, IN ยท Remote

$15 - $20/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Remote Customer Service Agent

Crown Point, IN ยท Remote

$14.75 - $19.75/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Remote Customer Service Agent

Terre Haute, IN ยท Remote

$14.75 - $19.75/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Remote Customer Service Agent

Greenwood, IN ยท Remote

$14.75 - $19.75/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Remote Customer Service Agent

Carmel, IN ยท Remote

$15.50 - $20.75/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Remote Customer Service Agent

Noblesville, IN ยท Remote

$14.50 - $19.50/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Showing results 21-40

Customer Service Chat Agent information

See Indiana salary details

$9

$17

$26

How much do customer service chat agent jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for customer service chat agent in Indiana is $17.29, according to ZipRecruiter salary data. Most workers in this role earn between $14.18 and $18.99 per hour, depending on experience, location, and employer.

What is a customer service chat agent?

A Customer Service Chat Agent is responsible for assisting customers through online chat platforms. They answer inquiries, provide support, and resolve issues in real-time. This role requires strong communication skills, problem-solving abilities, and familiarity with the company's products or services. Chat agents must be able to multitask, handle multiple customer conversations at once, and ensure a positive customer experience.

What are the key skills and qualifications needed to thrive as a customer service chat agent?

To thrive as a Customer Service Chat Agent, you need excellent written communication skills, problem-solving abilities, and customer service experience, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, chat platforms, and ticketing systems is typically required. Strong multitasking, patience, and a positive attitude make someone stand out in this position. These skills are crucial for delivering efficient, helpful, and friendly support to customers across various digital channels.

What does a typical workday look like for a customer service chat agent?

As a Customer Service Chat Agent, your day usually involves handling multiple customer inquiries simultaneously via live chat, assisting with product questions, troubleshooting technical issues, and resolving complaints efficiently. You will collaborate closely with teammates, supervisors, and other support departments to find solutions and escalate more complex cases as needed. Most roles require timely and accurate responses while maintaining a professional and friendly tone. The work is often structured in shifts, offering both flexibility and clear performance goals to keep you motivated and engaged.

How do you become a customer service chat agent?

To become a customer service chat agent, candidates typically need a high school diploma or equivalent, strong communication skills, and experience with computer and chat software. Many employers also require basic typing skills and the ability to handle customer inquiries professionally. Some roles may require specific training or certifications related to customer service or the company's industry.

What are the most commonly searched types of Customer Service Chat Agent jobs in Indiana?

The most popular types of Customer Service Chat Agent jobs in Indiana are:

What are popular job titles related to Customer Service Chat Agent jobs in Indiana?

For Customer Service Chat Agent jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Customer Service Chat Agent jobs in Indiana look for?

The top searched job categories for Customer Service Chat Agent jobs in Indiana are:

Infographic showing various Customer Service Chat Agent job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $35,962 per year, or $17.3 per hour.

Customer Service Agent

Sixt Rent

Indianapolis, IN โ€ข On-site

$17/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 11 days ago


Job description

Job Title: Customer Service Return Agent (CSA)
Location: Sixt Rent a Car - Indianapolis International Airport
Schedule: 2 PM - 10 PM, Sunday through Thursday
Pay: $17/hour
About the Role:
Sixt Rent a Car, part of the Tom Wood Group, is looking for a Customer Service Return Agent (CSA) to join our high-energy, customer-focused team at Indianapolis International Airport. In this role, you will ensure a seamless, professional, and efficient experience for customers returning rental vehicles while supporting the operational flow of the rental location.
Key Responsibilities:
  • Greet returning customers with professionalism and a positive attitude.
  • Inspect returned vehicles for condition, cleanliness, and compliance with company standards.
  • Accurately process rental returns, including payment reconciliation and documentation.
  • Address customer questions, concerns, or complaints with courtesy and efficiency.
  • Ensure vehicles are ready for the next rental, coordinating with maintenance and cleaning teams as needed.
  • Maintain accurate records and assist with reporting as required.
  • Support team members and perform additional tasks to help maintain smooth operations.
  • Promote a safe, clean, and compliant work environment.

Qualifications:
  • Excellent communication and customer service skills.
  • Positive, friendly, and team-oriented attitude.
  • Detail-oriented with strong organizational skills.
  • Ability to work in a fast-paced environment and handle multiple tasks efficiently.
  • Previous customer service or rental experience is a plus.
  • Valid driver's license with a clean driving record required.

Perks & Benefits:
  • Paid Time Off (PTO) & Holidays
  • Medical, Dental, and Vision Insurance
  • 401(k) with Company Match
  • Life & Disability Insurance
  • Career Advancement Opportunities
  • Tuition Reimbursement
  • Training & Development
  • Service Awards

About the Tom Wood Group:
Family-owned and locally operated for over 50 years, the Tom Wood Group is committed to excellence, integrity, and superior customer service. Our core values include:
  • Humbly Confident
  • Passionately Driven
  • Sincere Desire to Help Others
  • Uncompromising Integrity

Employment Requirements:
Employment is contingent upon successfully passing a background screening, including a criminal check, motor vehicle report, social security verification, and drug test.