ZipRecruiter

Log In

1

Customer Service Chat Agent Jobs in Oregon (NOW HIRING)

Senture

Customer Service Agent

$15.50 - $20.75/hr

Overview Military veterans and military spouses bring essential experience to our workforce, and we invite them to apply We're excited to share this opportunity as part of our talent pipeline for

Consensus Cloud Solutions

OR

$17.87 - $28.85/hr

How you will impact the organization... The agent is directly communicating with the fast growing number of end-users by phone and e-mail and helping them set up, solve any problems they may have and

wearegat

Airline Customer Service Agent

Eugene, OR · On-site

Job Summary As a customer service agent you are the first impression of a passengers airport experience. Customer Service positions encompass checking in and ticketing passengers, escorting

next page

Showing results 1-20

All JobsCustomer Service Chat Agent JobsCustomer Service Chat Agent Jobs in Oregon

Customer Service Chat Agent information

See Oregon salary details

$10

$19

$28

How much do customer service chat agent jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for customer service chat agent in Oregon is $19.21, according to ZipRecruiter salary data. Most workers in this role earn between $15.77 and $21.11 per hour, depending on experience, location, and employer.

What is a customer service chat agent?

A Customer Service Chat Agent is responsible for assisting customers through online chat platforms. They answer inquiries, provide support, and resolve issues in real-time. This role requires strong communication skills, problem-solving abilities, and familiarity with the company's products or services. Chat agents must be able to multitask, handle multiple customer conversations at once, and ensure a positive customer experience.

What are the key skills and qualifications needed to thrive as a customer service chat agent?

To thrive as a Customer Service Chat Agent, you need excellent written communication skills, problem-solving abilities, and customer service experience, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, chat platforms, and ticketing systems is typically required. Strong multitasking, patience, and a positive attitude make someone stand out in this position. These skills are crucial for delivering efficient, helpful, and friendly support to customers across various digital channels.

What does a typical workday look like for a customer service chat agent?

As a Customer Service Chat Agent, your day usually involves handling multiple customer inquiries simultaneously via live chat, assisting with product questions, troubleshooting technical issues, and resolving complaints efficiently. You will collaborate closely with teammates, supervisors, and other support departments to find solutions and escalate more complex cases as needed. Most roles require timely and accurate responses while maintaining a professional and friendly tone. The work is often structured in shifts, offering both flexibility and clear performance goals to keep you motivated and engaged.

What are popular job titles related to Customer Service Chat Agent jobs in Oregon? For Customer Service Chat Agent jobs in Oregon, the most frequently searched job titles are:
What job categories do people searching Customer Service Chat Agent jobs in Oregon look for? The top searched job categories for Customer Service Chat Agent jobs in Oregon are:
What cities in Oregon are hiring for Customer Service Chat Agent jobs? Cities in Oregon with the most Customer Service Chat Agent job openings:
Customer Service Chat Agent jobs near you
Infographic showing various Customer Service Chat Agent job openings in Oregon as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $39,957 per year, or $19.2 per hour.

Customer Service Agent

Senture

Remote

$15.50 - $20.75/hr

Full-time

Re-posted 11 days ago

Senture rating

6.1

Company rating: 6.1 out of 10

Based on 41 frontline employees who took The Breakroom Quiz

34th of 71 rated call and contact centers

Job description

Overview

Military veterans and military spouses bring essential experience to our workforce, and we invite them to apply

We're excited to share this opportunity as part of our talent pipeline for upcoming roles. While this position may not be immediately available, we're actively identifying top talent for future openings.

As a Customer Service Agent, you'll be the voice of our clients-handling both inbound and outbound calls with professionalism and care. You'll use web-based tools to resolve inquiries efficiently, ensuring every customer interaction is smooth, helpful, and positive. If you're passionate about delivering great service and thrive in a fast-paced environment, we'd love to hear from you!

Important: You must complete assessments! Recruiters will not review your application submission until all assessments are complete.

At the end of the application, you'll see a screen titled "Digital Interview." Please wait a moment for the purple link to load-this will take you to the required assessments. These must be completed from a computer or laptop. Assessments must be completed before moving forward in the process.

Qualifications
  • High School Diploma or GED
  • Prior call center or customer service experience highly desired
  • Effective verbal and written communication skills
  • Ability to multi-task
  • Knowledge on how to operate a computer, use internet search engines, and navigate multiple windows/tabs
  • Ability to sit for extended periods of time
  • Ability to successfully pass a background investigation and drug screen
  • Must successfully pass preemployment criteria testing and internet speed test

Candidates must meet the following requirements to work from home:

  • Enclosed and secure work area with zero distractions
  • Must have the ability to provide a non-cellular high speed internet service such as Fiber, DSL, or cable modems for a home office.
  • Must be able to meet the minimum internet speed requirements of the program.
  • Hotspots, satellite and wireless internet service is NOT allowed for this role.
Responsibilities
  • Answer customer inquiries with professional courtesy, giving exceptional customer service to each customer, based on client specific instruction.
  • Document each customers inquiry information into a database.
  • Verify customers information, making corrections and updates as needed.
  • Actively listen to recognize opportunities to offer additional information to callers ensuring the caller and client has received the best customer service experience possible.
  • Follow-up with callers as necessary.
  • Use statistical contact center data to make improvements to performance.
  • Outbound calling for surveying to obtain client specific information.
  • Shift and Schedule adherence.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Employment Type: FULL_TIME

What Senture employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply