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Customer Success Agent Jobs in Texas (NOW HIRING)

Airline

Customer Success Agent, Houston

Houston, TX · On-site

$13.50 - $18/hr

Position Customer Success Agent Reports To The Customer Success Agent will report to Ride Room Manager . Job Overview Customer Success Agent will assist potential guest on the phone to complete our ...

Gotransverse

Customer Success Specialist

Austin, TX · On-site

$70K - $80K/yr

As we grow our customer base, we are looking for a Customer Success Agent who is passionate about driving customer outcomes, comfortable working with data, and skilled at building long-term ...

goTransverse

Customer Success Specialist

Austin, TX · On-site

As we grow our customer base, we are looking for a Customer Success Agent who is passionate about driving customer outcomes, comfortable working with data, and skilled at building long-term ...

Compass

Customer Success Manager

Austin, TX · On-site

Please note: this role is 100% in-office in Austin, TX As a Customer Success Manager (internally known as an Agent Experience Manager) you are the first person our customers meet when they join ...

Compass

Customer Success Manager

Austin, TX · On-site

Please note: this role is 100% in-office in Austin, TX As a Customer Success Manager (internally known as an Agent Experience Manager) you are the first person our customers meet when they join ...

Loman AI

Customer Success Manager

Austin, TX · On-site

Customer Success Manager Loman AI is transforming how restaurants handle phone calls with an AI ... Operators should see the dollar impact of the agent, not just the agent. * Forecast renewals. 30 ...

Loman, Inc.

Customer Success Manager

Austin, TX · On-site

$70 - $90/hr

Our AI phone agent answers 100% of calls, 24/7 -- taking pickup and delivery orders, processing ... About the Role The Customer Success Manager owns Loman's restaurants from post-go-live through ...

Reltio

Customer Success Manager

Austin, TX · On-site

... agent. Trusted by more than 200 of the world's largest brands across industries such as life ... The Reltio Customer Success Manager (CSM) is responsible for driving customer adoption and ...

SONAR

Manager, Customer Success Engineering

Austin, TX · On-site

Sonar is driving the future of agent-centric software development. As the leader in AI code ... Bring 8+ years of experience in Solutions Engineering, Customer Success Engineering, Technical ...

New

Sonar

Manager, Customer Success Engineering

Austin, TX · On-site

Sonar is driving the future of agent-centric software development. As the leader in AI code ... Bring 8+ years of experience in Solutions Engineering, Customer Success Engineering, Technical ...

New

eClercx

Customer Success Integration Manager

Round Rock, TX · On-site

$150K - $190K/yr

Customer Success Integration Manager Location: Round Rock, Texas Type: Full-time Department: DTECH ... Initiate GitLab user access for project owner and developers AI Agent Platform Management * Set up ...

eClerx

Customer Success Integration Manager

Round Rock, TX · On-site

$150K - $190K/yr

Customer Success Integration Manager ----- Location: Round Rock, Texas Type: Full-time Department ... Initiate GitLab user access for project owner and developers AI Agent Platform Management * Set up ...

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All JobsCustomer Success Agent JobsCustomer Success Agent Jobs in Texas

Customer Success Agent information

See Texas salary details

$9

$16

$25

How much do customer success agent jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for customer success agent in Texas is $16.93, according to ZipRecruiter salary data. Most workers in this role earn between $13.89 and $18.61 per hour, depending on experience, location, and employer.

What is a customer success agent?

Customer Success Agents are professionals who work closely with customers to ensure they have a positive experience with a company's products or services. Their main role is to help customers achieve their desired outcomes by providing guidance, troubleshooting issues, and offering support throughout the customer journey. They proactively address customer needs, foster long-term relationships, and often act as a bridge between the customer and other teams within the company. By doing so, they help increase customer satisfaction, retention, and loyalty.

What are the key skills and qualifications needed to thrive as a customer success agent?

To thrive as a Customer Success Agent, you need strong communication skills, problem-solving abilities, and a foundational understanding of customer relationship management, often supported by a bachelor's degree or relevant experience. Familiarity with CRM software like Salesforce or Zendesk, along with knowledge of ticketing and support platforms, is typically required. Empathy, patience, and active listening are crucial soft skills for building trust and rapport with customers. These skills ensure customer satisfaction, retention, and effective resolution of issues, directly impacting business success.

What are some common challenges customer success agents face when managing multiple client accounts?

Customer Success Agents often juggle several client accounts simultaneously, which can make prioritization and time management challenging. Balancing the needs of high-touch clients with those requiring less frequent support, while ensuring all receive timely and personalized attention, is a common hurdle. Additionally, agents must stay up-to-date on product updates and proactively identify potential issues before they escalate, requiring strong organizational skills and clear communication with both clients and internal teams. Regular training and robust CRM tools can help streamline these tasks and improve client satisfaction.

What is the difference between Customer Success Agent vs Customer Support Specialist?

AspectCustomer Success AgentCustomer Support Specialist
Primary FocusProactively ensures customer satisfaction and long-term successReactively resolves immediate customer issues and inquiries
Work EnvironmentCustomer success teams, account management, ongoing client engagementHelp desks, support centers, troubleshooting
Required SkillsCommunication, relationship management, product knowledgeProblem-solving, technical troubleshooting, communication
Common UsageTech companies, SaaS, subscription servicesRetail, telecom, software support

While both roles involve customer interaction, Customer Success Agents focus on building long-term relationships and ensuring customer retention, whereas Customer Support Specialists handle immediate issues and technical problems. Understanding these differences helps in choosing the right career path or job search focus.

What are popular job titles related to Customer Success Agent jobs in Texas?

For Customer Success Agent jobs in Texas, the most frequently searched job titles are:

What job categories do people searching Customer Success Agent jobs in Texas look for?

The top searched job categories for Customer Success Agent jobs in Texas are:

What cities in Texas are hiring for Customer Success Agent jobs?

Cities in Texas with the most Customer Success Agent job openings:

Customer Success Agent jobs near you
Infographic showing various Customer Success Agent job openings in Texas as of August 2026, with employment types broken down into 82% Full Time, 16% Part Time, and 2% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $35,209 per year, or $16.9 per hour.

Customer Success Agent, Houston

Coast to Coast Motors

Houston, TX • On-site

$13.50 - $18/hr

Full-time

Re-posted 10 days ago

Job description

Position
Customer Success Agent
Reports To
The Customer Success Agent will report to Ride Room Manager.
Job Overview
Customer Success Agent will assist potential guest on the phone to complete our online application and obtain a prequalification before coming into appointment. Obtaining a prequalification before coming in will minimize time at the location and give guest a fast and easy buying experience and will give Ride Room a larger selection of applications to prequalify from and bring in qualified potential buyers.
Responsibilities and Duties
The CSA must be able to:
  • Ability to use a business computer
  • Serve our customers with great attitude
  • Generate Outbound Calls
  • Prequalify potential customers
  • Generate Appointments
  • Consistent follow up with our customers
Qualifications
The minimum qualifications for this position are:
  • Education:
  • Experience:
  • Specific Skills:
    • Bilingual
  • Personal Characteristics: Committed to Self-Development and Learning
  • Certifications:
  • Licenses:
  • Physical abilities:
    • Able to lift minimum of: 10lbs minimum
    • Bending and Lifting: Yes
    • Climb up and down ladders: Yes
    • Other:

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