El Paso, TX · Remote
$13 - $15/hr
We provide a vast range of services to optimize telephone answering services, appointment setting ... A Remote Customer Service Agent makes Outbound calls to medical offices that could potentially ...
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El Paso, TX · Remote
$13 - $15/hr
We provide a vast range of services to optimize telephone answering services, appointment setting ... A Remote Customer Service Agent makes Outbound calls to medical offices that could potentially ...
Lufkin, TX · Remote
$14 - $18.75/hr
Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...
Lufkin, TX · Remote
$14 - $18.75/hr
Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...
Carrollton, TX · Remote
$15 - $20/hr
Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...
Carrollton, TX · Remote
$15 - $20/hr
Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...
Leander, TX · Remote
$14.75 - $19.75/hr
Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...
Leander, TX · Remote
$14.75 - $19.75/hr
Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...
Laredo, TX · Remote
$13.50 - $18.25/hr
Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...
Laredo, TX · Remote
$13.50 - $18.25/hr
Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...
Frisco, TX · Remote
$14.50 - $19.50/hr
Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...
Frisco, TX · Remote
$14.50 - $19.50/hr
Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...
Pearland, TX · Remote
$13.75 - $18.50/hr
Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...
Pearland, TX · Remote
$13.75 - $18.50/hr
Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...
Magnolia, TX · Remote
$13.25 - $17.75/hr
Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...
Magnolia, TX · Remote
$13.25 - $17.75/hr
Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...
Harlingen, TX · Remote
$15 - $20.25/hr
Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...
Harlingen, TX · Remote
$15 - $20.25/hr
Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...
Baytown, TX · Remote
$14 - $19/hr
Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...
Baytown, TX · Remote
$14 - $19/hr
Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...
Cypress, TX · Remote
$13.25 - $17.75/hr
Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...
Cypress, TX · Remote
$13.25 - $17.75/hr
Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...
Humble, TX · Remote
$13.50 - $18/hr
Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...
Humble, TX · Remote
$13.50 - $18/hr
Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...
Huntsville, TX · Remote
$13.25 - $17.75/hr
Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...
Huntsville, TX · Remote
$13.25 - $17.75/hr
Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...
Lubbock, TX · Remote
$13.25 - $17.75/hr
Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...
Lubbock, TX · Remote
$13.25 - $17.75/hr
Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...
Longview, TX · Remote
$13.75 - $18.50/hr
Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...
Longview, TX · Remote
$13.75 - $18.50/hr
Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...
Fort Worth, TX · Remote
$14.75 - $20/hr
Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...
Fort Worth, TX · Remote
$14.75 - $20/hr
Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...
Sugar Land, TX · Remote
$14 - $18.50/hr
Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...
Sugar Land, TX · Remote
$14 - $18.50/hr
Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...
Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...
Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...
Amarillo, TX · Remote
$14.25 - $19/hr
Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...
Amarillo, TX · Remote
$14.25 - $19/hr
Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...
College Station, TX · Remote
$12.75 - $17.25/hr
Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...
College Station, TX · Remote
$12.75 - $17.25/hr
Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...
$10.30 - $11.54
3% of jobs
$11.54 - $12.79
2% of jobs
$12.79 - $14.03
12% of jobs
$15.06 is the 25th percentile. Wages below this are outliers.
$14.03 - $15.27
10% of jobs
$15.27 - $16.51
13% of jobs
The median wage is $17.20 / hr.
$16.51 - $17.75
19% of jobs
$18.77 is the 75th percentile. Wages above this are outliers.
$17.75 - $19
20% of jobs
$19 - $20.24
7% of jobs
$20.24 - $21.48
4% of jobs
$21.48 - $22.72
4% of jobs
$22.72 - $23.96
5% of jobs
$10
$18
$23
A Remote Answering Service Agent handles incoming calls for businesses from a remote location, providing customer support, message-taking, appointment scheduling, and other communication services. They ensure callers receive professional assistance while following company guidelines. This role requires strong communication skills, multitasking abilities, and proficiency with phone and computer systems. Agents may work for various industries, including healthcare, legal, and service-based businesses. The goal is to enhance customer experience while efficiently managing calls.
To thrive as a Remote Answering Service Agent, you need excellent verbal communication skills, fast and accurate typing, and a high school diploma or equivalent. Familiarity with multi-line phone systems, customer relationship management (CRM) software, and online chat platforms is often required. Outstanding customer service, empathy, and the ability to stay calm under pressure are key soft skills that set top agents apart. These abilities are critical because agents represent client businesses, resolve issues swiftly, and ensure callers receive a professional experience.
Remote Answering Service Agents often work in shifts that can include evenings, weekends, and holidays, as many clients require 24/7 support. Many employers offer flexible scheduling options to accommodate different availability, including part-time and full-time positions. Agents typically have set shifts, but some companies may allow swapping or requesting time off in advance. This flexibility makes the role a great fit for individuals who need adaptable hours or work-life balance, though it's important to communicate schedule preferences during the application process.
For Remote Answering Service Agent jobs in Texas, the most frequently searched job titles are:
The top searched job categories for Remote Answering Service Agent jobs in Texas are:
Cities in Texas with the most Remote Answering Service Agent job openings:
$13 - $15/hr
Full-time
Re-posted 23 days ago
Job Type: Full Time
Hours: M-F 8:00 AM-4:30 PM, 9:00-5:30, OR 10:00-6:30 CST
Wage: $13.00-$15.00 hourly + Commission available
About AnswerNet
AnswerNet is the brand name for the AnswerNet family of companies, including AnswerNet, Inc., New AnswerNet Inc., Cerida Investment Corp., TPV.com, and Ansercomm, to name a few. Together with our affiliates, AnswerNet operates more than 20 contact centers within the continental United States and Canada. We provide a vast range of services to optimize telephone answering services, appointment setting and confirmation, customer support, third-party verification, sales, lead qualification, market research, and a host of other contact management solutions. In all, AnswerNet has more than 10,000 satisfied clients, and we process over 125 million interactions per year.
Summary of Position:
A Remote Customer Service Agent makes Outbound calls to medical offices that could potentially become our customers. Our most effective agents have a strong tele-sales background and can follow the training provided with excellent soft skills. We also answer Inbound calls to support the callbacks or answer general questions.
Job Duties / Responsibilities / Essential Functions:
Use the provided leads to make outbound calls to offer our products and services.
Demonstrate the software using video conferencing with the customer.
Overcome objections and use the script to persuade the caller to sign up for the service.
Document all call activity accurately in the client data systems with complete and thorough notes.
Answer Incoming calls to complete the above process or answer general questions regarding the service.
Escalate complex issues to management where appropriate.
Required Knowledge /Skills / Abilities / Qualifications:
Must possess excellent communication skills.
Have a high level of tele-sales techniques to persuade callers
Ability to work independently with minimal supervision, but keeping the lines of communication open when you are faced with any puzzling questions or concerns.
Intermediate data-capture, typing, grammar, and spelling skills.
Ability to take directions from leadership via Zoom and chat
Understanding that agent activity is closely monitored using call center technology to track productivity and quality.
At least 1 year of actual Call center experience, working with automatic dialers
Must be 18 years or older
A minimum of a high school diploma or GED
A higher degree would be of great advantage, especially for career advancement
Must be able to pass a 7-year background check
WAH Requirements:
PC/Laptop with at least Windows 10 (Apple/Mac products, Chromebooks, and tablets are not compatible)
Hard-wired high-speed internet connection (Ethernet cable)
USB-connected Headset
Webcam
A quiet, dedicated place to work free from distractions, including pets and children.
Hours of Operations / Schedules:
The Call Center operates 7:00 AM to 7:00 PM Central Time Zone, Monday to Friday, with 2 Shifts: 8:00-4:30 PM and 10:30-7:00 PM
A maximum of 37.5 hours will be scheduled 5 days a week. OT can be offered based on workload.
We offer two 15-minute paid breaks and a 30-minute unpaid lunch.
The training requires compulsory attendance. Missing training hours may result in immediate termination.
