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Remote Answering Service Agent Jobs (NOW HIRING)

Apello

Answering Service Agent

UT · On-site +1

$15.50 - $19/hr

As a Live Answering Service, we answer incoming calls for 500+ businesses 24/7 as remote ... Remote work opportunities ANSWERING SERVICE AGENT RESPONSIBILITIES * Answer calls and take messages ...

Apello

Answering Service Agent

UT · Remote

$15.50 - $19/hr

As a Live Answering Service, we answer incoming calls for 500+ businesses 24/7 as remote ... Remote work opportunities ANSWERING SERVICE AGENT RESPONSIBILITIES * Answer calls and take messages ...

Apello

Answering Service Agent (Bilingual)

UT · Remote

$16 - $20/hr

As a Live Answering Service, we answer incoming calls for 500+ businesses 24/7 as remote receptionists and dispatchers. Our live answering service helps our business customers to provide better, 24/7 ...

Apello

Answering Service Agent (Bilingual)

UT · On-site +1

$16 - $20/hr

As a Live Answering Service, we answer incoming calls for 500+ businesses 24/7 as remote receptionists and dispatchers. Our live answering service helps our business customers to provide better, 24/7 ...

AnswerNet

Outbound Telesales Agent-Remote

$13 - $15/hr

We provide a vast range of services to optimize telephone answering services, appointment setting ... A Remote Customer Service Agent makes Outbound calls to medical offices that could potentially ...

Liveops

Remote Customer Service Agent

Tampa, FL · Remote

$14.75 - $19.50/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Opa Locka, FL · Remote

$14.50 - $19.25/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Lancaster, OH · Remote

$14.25 - $19/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Idaho Falls, ID · Remote

$15 - $20/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

New Port Richey, FL · Remote

$13.75 - $18.50/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Cookeville, TN · Remote

$13.25 - $17.75/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Bowie, MD · Remote

$15 - $20/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Columbia, SC · Remote

$14.25 - $19.25/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Peoria, AZ · Remote

$15.25 - $20.25/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Las Vegas, NV · Remote

$14.75 - $19.75/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

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How much do remote answering service agent jobs pay per hour?

As of Jul 31, 2026, the average hourly pay for remote answering service agent in the United States is $19.42, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $20.43 per hour, depending on experience, location, and employer.

What is a Remote Answering Service Agent job?

A Remote Answering Service Agent handles incoming calls for businesses from a remote location, providing customer support, message-taking, appointment scheduling, and other communication services. They ensure callers receive professional assistance while following company guidelines. This role requires strong communication skills, multitasking abilities, and proficiency with phone and computer systems. Agents may work for various industries, including healthcare, legal, and service-based businesses. The goal is to enhance customer experience while efficiently managing calls.

What are the key skills and qualifications needed to thrive in the Remote Answering Service Agent position, and why are they important?

To thrive as a Remote Answering Service Agent, you need excellent verbal communication skills, fast and accurate typing, and a high school diploma or equivalent. Familiarity with multi-line phone systems, customer relationship management (CRM) software, and online chat platforms is often required. Outstanding customer service, empathy, and the ability to stay calm under pressure are key soft skills that set top agents apart. These abilities are critical because agents represent client businesses, resolve issues swiftly, and ensure callers receive a professional experience.

What are the typical work hours for a Remote Answering Service Agent, and is the schedule flexible?

Remote Answering Service Agents often work in shifts that can include evenings, weekends, and holidays, as many clients require 24/7 support. Many employers offer flexible scheduling options to accommodate different availability, including part-time and full-time positions. Agents typically have set shifts, but some companies may allow swapping or requesting time off in advance. This flexibility makes the role a great fit for individuals who need adaptable hours or work-life balance, though it's important to communicate schedule preferences during the application process.

More about Remote Answering Service Agent jobs
What cities are hiring for Remote Answering Service Agent jobs? Cities with the most Remote Answering Service Agent job openings:
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Remote Answering Service Agent jobs near you
Infographic showing various Remote Answering Service Agent job openings in the United States as of July 2026, with employment types broken down into 84% Full Time, 14% Part Time, and 2% Contract. Highlights an 100% Remote job distribution, with an average salary of $40,400 per year, or $19.4 per hour.

Answering Service Agent

Apello

UT • On-site, Remote

$15.50 - $19/hr

Part-time

Medical, Dental, Vision, Life, PTO

Posted 15 days ago

Job description

Job Type
Part-time
Description
Apello is a Live Answering Service that has been serving businesses for over 80 years. Be a part of our small company providing a unique service for small to medium-size businesses. As a Live Answering Service, we answer incoming calls for 500+ businesses 24/7 as remote receptionists and dispatchers. Our live answering service helps our business customers to provide better, 24/7 service for their customers.
The businesses we serve cover many industries including:
  • Health Care,
  • Heating and Air Conditioning companies,
  • Mechanical and Technical Service companies,
  • Lawyers,
  • Property Management,
  • Government Agencies,
  • and many others.

All of our clients are different so all of our calls are different. As calls come in, we use sophisticated software to gather information specified by each business we answer for and dispatch the calls according to their instructions. The is absolutely NO SELLING!
Our company is small and flexible. Every employee is important and valued. Benefits include:
  • Medical, dental and vision insurance (30+ hours/week required)
  • Life insurance (30+ hours/week required)
  • Paid vacation
  • Schedule flexibility
  • Remote work opportunities

ANSWERING SERVICE AGENT RESPONSIBILITIES
  • Answer calls and take messages on a computer
  • Use Apello's software to determine what information to collect from callers.
  • Use Apello's software to determine when and how to relay messages to our clients (phone, text, email etc.)
  • Give out information to callers as directed
  • Interact with callers in a courteous, professional and helpful manner

Work Schedule:
Part Time 15 hours - 25 hours per week
Days
Specific Range of Hours Required: Monday, Wednesday, Thursday & Friday 6:00 AM - 6:00 PM
Weekend Day Required (Range): SUNDAY 6:00 AM - 11:00 PM
Requirements
SCHEDULE REQUIREMENTS:
Apello provides service 24/7, 365 days per year. Answering Service Agents are required to work:
Weekends:
One weekend day EVERY week - either Saturday or Sunday. See specific requirements above. This is every week. It is NOT rotating.
Holidays:
Apello provides service on ALL major holidays. Answering Service Agents are required to work on some holidays.
SKILLS/QUALIFICATIONS:
  • Type 35+ WPM
  • Good grammar and spelling
  • Excellent customer service skills
  • Patience
  • Detail Oriented
  • Ability to make good decisions in the absence of specific instructions

EDUCATION/EXPERIENCE:
  • Previous work experience preferred
  • Experience assisting customers over the phone is preferred but not required
  • High School diploma preferred, but Apello does employee high performing High School students

REMOTE WORK REQUIREMENTS:
  • You must have a quiet, private work environment with a door that can be closed. Other adults, children, or pets may not be present in the room with you while you are working.
  • You must provide your own desktop or laptop computer with approved antivirus software including a subscription for updates
  • You must provide your own high-speed internet connection.
  • You must have a phone (can be a cell phone) that you can use for calls when needed
  • You must have a shredder
  • You must have an Ethernet cord to connect to your modem

Salary Description
$15.50 - $19
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About APELLO

Sourced by ZipRecruiter

Industry

Telecommunications

Company size

11 - 50 Employees

Headquarters location

Salt Lake City, UT, US

Year founded

1934

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