ZipRecruiter

Log In

2

Remote Answering Service Agent Jobs (NOW HIRING)

Dream Voyages

Remote Travel Customer Service Agent

Topeka, KS · Remote

$14.50 - $19.50/hr

Remote Travel Customer Service Agent We're seeking a passionate Remote Travel Customer Service Agent to delight clients and ensure every journey is seamless magic. Responsibilities * Connect with ...

Dream Voyages

Remote Travel Customer Service Agent

Hilo, HI · Remote

$15.75 - $21.25/hr

Remote Travel Customer Service Agent We're seeking a passionate Remote Travel Agent to delight clients and ensure every journey is seamless magic. Responsibilities * Connect with clients to ...

next page

Showing results 1-20

All JobsAnswering Service Agent JobsRemote Answering Service Agent Jobs

Remote Answering Service Agent information

See salary details

$11

$19

$25

How much do remote answering service agent jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for remote answering service agent in the United States is $19.42, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $20.43 per hour, depending on experience, location, and employer.

What is a Remote Answering Service Agent job?

A Remote Answering Service Agent handles incoming calls for businesses from a remote location, providing customer support, message-taking, appointment scheduling, and other communication services. They ensure callers receive professional assistance while following company guidelines. This role requires strong communication skills, multitasking abilities, and proficiency with phone and computer systems. Agents may work for various industries, including healthcare, legal, and service-based businesses. The goal is to enhance customer experience while efficiently managing calls.

What are the key skills and qualifications needed to thrive in the Remote Answering Service Agent position, and why are they important?

To thrive as a Remote Answering Service Agent, you need excellent verbal communication skills, fast and accurate typing, and a high school diploma or equivalent. Familiarity with multi-line phone systems, customer relationship management (CRM) software, and online chat platforms is often required. Outstanding customer service, empathy, and the ability to stay calm under pressure are key soft skills that set top agents apart. These abilities are critical because agents represent client businesses, resolve issues swiftly, and ensure callers receive a professional experience.

What are the typical work hours for a Remote Answering Service Agent, and is the schedule flexible?

Remote Answering Service Agents often work in shifts that can include evenings, weekends, and holidays, as many clients require 24/7 support. Many employers offer flexible scheduling options to accommodate different availability, including part-time and full-time positions. Agents typically have set shifts, but some companies may allow swapping or requesting time off in advance. This flexibility makes the role a great fit for individuals who need adaptable hours or work-life balance, though it's important to communicate schedule preferences during the application process.

More about Remote Answering Service Agent jobs
What cities are hiring for Remote Answering Service Agent jobs? Cities with the most Remote Answering Service Agent job openings:
What states have the most Remote Answering Service Agent jobs? States with the most job openings for Remote Answering Service Agent jobs include:
What job categories do people searching Remote Answering Service Agent jobs look for? The top searched job categories for Remote Answering Service Agent jobs are:
Remote Answering Service Agent jobs near you
Infographic showing various Remote Answering Service Agent job openings in the United States as of June 2026, with employment types broken down into 3% As Needed, 10% Full Time, and 87% Part Time. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $40,400 per year, or $19.4 per hour.

Bilingual Spanish Answering Service Agent

Answering Service Care

Miami, FL • On-site, Remote

$16.50/hr

Full-time

Medical, Dental, Vision, PTO

Posted 10 days ago

Job description

About Answering Service Care
A Legacy of Excellence in Customer Service
For over 50 years, Answering Service Care (ASC) has been a trusted live answering service for more than 4,000 businesses nationwide. From law firms and contractors to medical offices, franchises, insurance agencies, and more, we provide professional, reliable customer service across all industries.
As a third-generation family business, ASC is built on a people-first culture, where long-term relationships, with both clients and employees, are at the core of what we do. Many of our team members and clients have been with us for more than 20 years. With nearly 200 employees across three offices in New Jersey, North Carolina, and Florida, we take pride in training skilled customer service professionals to provide:
  • Warm, professional call handling
  • Lead intakes
  • Appointment scheduling
  • Call transfers and accurate message relay
  • Live chat, SMS, and email support

At ASC, we get it, so our clients don't have to, and we want you to be part of our growing team.
Why Join ASC?
  • A people-first culture that values long-term relationships and career growth
  • Industry-leading training to build expertise across multiple industries
  • Career stability and advancement opportunities with a company that has thrived for over 50 years

Our Mission
To create seamless connections between businesses and their customers through tailored communication solutions that foster lasting relationships and consistently exceed expectations.
If you are passionate about customer service and thrive in a professional, fast-paced environment, we would love to connect with you.
Bilingual Spanish Answering Service Agent
Earn weekly performance bonuses by exceeding performance expectations (starting at $2.75/hr above New Hire Starting Pay per State)
Start Remote. Join Us in Miami.Enjoy the flexibility of working from home while we put the finishing touches on our Miami office. When our doors open, you'll step into a collaborative, in-office environment with your team, right here in South Florida!
Empathize. Communicate. Resolve.
  • We're seeking top-notch Bilingual Spanish Answering Service Agents to deliver exceptional support for our clients.
  • While you will primarily handle calls for one designated set of industries, you may also support other accounts to assist with overflow as needed.

Answering Service Care proudly serves a diverse range of industries, delivering tailored communication solutions that meet the unique needs of each client. From medical and real estate to legal, home services and contractors, finance, technology, and business services, we specialize in providing seamless, professional support across all service industries.
What you'll do
  • Answer inbound calls and make outbound calls with professionalism, warmth, and accuracy
  • Follow call scripts and industry-specific guidelines while actively listening and addressing caller needs
  • Perform lead intakes, gather information, and document details with precision
  • Schedule appointments and transfer calls to the appropriate contacts as needed
  • Dispatch messages accurately and efficiently, ensuring clear and detailed communication
  • Navigate multiple systems and maintain thorough call documentation
  • Provide outstanding customer service by demonstrating empathy and patience
  • Live chat, SMS, and email support

Qualifications
  • Bilingual English/Spanish required
  • Strong verbal and written communication skills
  • Ability to multi-task and remain focused in a fast-paced environment
  • Excellent listening skills and a keen attention to detail
  • Empathetic and compassionate approach to customer interactions
  • Intermediate to advanced computer skills
  • Ability to maintain positivity and patience under pressure

Compensation
At Answering Service Care, we reward hard work and dedication, with competitive pay, weekly direct deposit, and real bonus potential. We're committed to supporting our team members as they excel in their roles and contribute to our collective success. Our wages are among the best in the industry.
Weekly Performance Bonuses. Earn weekly performance bonuses by exceeding performance expectations (starting at $2.75/hr above New Hire Starting Pay per State)
Bilingual (English+Spanish) Answering Service Agent Rates of Pay:
Miami, FL:
  • Pay Rate at Hire: $16.50/hr + Weekly Performance Bonus Potential
  • 4 Month Anniversary: $17.00/hr + Weekly Performance Bonus Potential

Benefits
  • Health/Dental/Vision Coverage (FT)
  • PTO (Start earning on day one)
  • Employee Assistance Program (Free Training & Development Courses)
  • Childcare Reimbursement
  • Gym Membership Reimbursement

Core Values
  • Professionalism: Our foundation is built upon the pillars of integrity, respect, and a dedication to uphold the highest standards in every interaction.
  • Always Improving - We navigate an evolving business landscape with agility, adapting swiftly to meet our clients' needs.
  • T.E.A.M. (Together Everyone Achieves More) - As a third-generation, family-owned business operated by the Shooster Family, we foster a work environment where our team is family, and our family is ever-growing.
  • Innovation - We embrace cutting-edge solutions to continuously enhance customer experiences and streamline operations.
  • Growth Opportunities: Here, career paths are illuminated with possibilities. We believe in nurturing the potential of every individual and offer tailored growth trajectories, ensuring your professional journey aligns with your aspirations.

Join Our Team
Ready to work for a company that values your talent and hard work? Apply now and take the next step in your career with Answering Service Care.

Apply