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Remote Answering Service Operator Jobs (NOW HIRING)

Apello

Answering Service Agent

UT · On-site +1

$15.50 - $19/hr

As a Live Answering Service, we answer incoming calls for 500+ businesses 24/7 as remote receptionists and dispatchers. Our live answering service helps our business customers to provide better, 24/7 ...

Apello

Answering Service Agent

UT · Remote

$15.50 - $19/hr

As a Live Answering Service, we answer incoming calls for 500+ businesses 24/7 as remote receptionists and dispatchers. Our live answering service helps our business customers to provide better, 24/7 ...

Apello

Answering Service Agent (Bilingual)

UT · On-site +1

$16 - $20/hr

Remote work opportunities TELEPHONE OPERATOR RESPONSIBILITIES * Answer calls and take messages on a computer * Use Apello's software to determine what information to collect from callers. * Use ...

Apello

Answering Service Agent (Bilingual)

UT · Remote

$16 - $20/hr

Remote work opportunities TELEPHONE OPERATOR RESPONSIBILITIES * Answer calls and take messages on a computer * Use Apello's software to determine what information to collect from callers. * Use ...

Amoskeag Health

Call Center Representative

Manchester, NH · On-site +1

$16 - $20/hr

... Hybrid/Remote! ~ ~ Multiple openings available! ~ We are excited to be growing our team as we ... Receive and distribute messages taken by answering service from previous night. Assist clinical ...

AnywhereWorks

Be Seen First

Remote Client Experience Associate

Dallas, TX · Remote

$16/hr

We offer a diverse set of products and services to a variety of businesses, from live answering ... The word "Remote" itself can conjure up ideas of loneliness and being disconnected from your ...

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Remote Answering Service Operator information

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How much do remote answering service operator jobs pay per hour?

As of Jul 31, 2026, the average hourly pay for remote answering service operator in the United States is $19.26, according to ZipRecruiter salary data. Most workers in this role earn between $14.66 and $21.15 per hour, depending on experience, location, and employer.

What are some common challenges faced by remote answering service operators, and how can they be managed effectively?

Remote answering service operators often encounter challenges such as managing multiple calls simultaneously, maintaining professionalism under pressure, and adapting to various client protocols. Effective time management, clear communication, and familiarity with client-specific guidelines are essential for success. Regular training and open communication with supervisors also help operators stay informed about updates, ensuring a smooth workflow and high-quality customer service.

What are Remote Answering Service Operators?

Remote Answering Service Operators are professionals who handle incoming calls and messages for businesses or individuals from a remote location. They provide customer support, take messages, forward calls, schedule appointments, and relay important information. Working from home or other remote settings, they use specialized software and communication tools to ensure efficient and professional service. This role is essential for businesses that require 24/7 availability or need support outside of regular office hours. Excellent communication, multitasking, and customer service skills are important for success in this position.

What are the key skills and qualifications needed to thrive as a Remote Answering Service Operator, and why are they important?

To thrive as a Remote Answering Service Operator, you need excellent verbal communication skills, strong listening abilities, and basic computer proficiency, often supported by a high school diploma or equivalent. Familiarity with call center software, multi-line phone systems, and CRM tools is typically required. Outstanding customer service, patience, and multitasking are key soft skills that set top operators apart. These skills are crucial for ensuring accurate message delivery, client satisfaction, and efficient handling of high call volumes in a remote environment.

How to make $1000 a week remotely?

A remote answering service operator can earn $1000 a week by working multiple shifts, providing high-quality customer service, and gaining experience to handle more complex calls. Earning this amount typically requires consistent full-time hours, strong communication skills, and possibly working for multiple clients or agencies. Building a reputation and acquiring relevant tools like a reliable phone and internet connection can also help increase earnings.

Does Amazon really pay you to work from home?

Remote Answering Service Operators are typically paid for their work, which involves handling customer calls from home. Payment rates vary by employer and may be hourly or per call, with some companies offering training and flexible schedules. It is important to verify the specific employer's pay structure before accepting a position.

What is the difference between Remote Answering Service Operator vs Virtual Receptionist?

AspectRemote Answering Service OperatorVirtual Receptionist
CredentialsBasic communication skills, sometimes customer service experienceSimilar; often customer service or administrative background
Work EnvironmentHome-based, handling calls for multiple clientsHome-based, managing calls, scheduling, and client communication
Employer & IndustryAnswering service companies, call centersSmall businesses, entrepreneurs, professional services
Search & Comparison IntentYes, often compared for call handling rolesYes, similar role with added administrative duties

The main difference is that a Remote Answering Service Operator primarily handles incoming calls for multiple clients, focusing on call answering and basic customer interaction. A Virtual Receptionist often performs additional administrative tasks like scheduling and email management. Both roles require strong communication skills and are home-based, but Virtual Receptionists typically have a broader scope of responsibilities.

What jobs pay 4000 a week without a degree?

Remote Answering Service Operators typically do not earn $4,000 per week without significant experience or specialized skills. High-paying roles that can reach this level often involve sales, consulting, or freelance work in fields like digital marketing, software development, or real estate, which may require self-education, certifications, or strong skills rather than formal degrees.

How much do answering services pay?

Remote answering service operators typically earn between $10 and $15 per hour, depending on experience, skills, and the company. Some positions may offer additional incentives or flexible schedules, and proficiency with call center software can improve earning potential.
More about Remote Answering Service Operator jobs
What cities are hiring for Remote Answering Service Operator jobs? Cities with the most Remote Answering Service Operator job openings:
What are the most commonly searched types of Answering Service Operator jobs? The most popular types of Answering Service Operator jobs are:
What states have the most Remote Answering Service Operator jobs? States with the most job openings for Remote Answering Service Operator jobs include:
What job categories do people searching Remote Answering Service Operator jobs look for? The top searched job categories for Remote Answering Service Operator jobs are:
Remote Answering Service Operator jobs near you
Infographic showing various Remote Answering Service Operator job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 68% Full Time, 29% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $40,059 per year, or $19.3 per hour.

Answering Service Agent

Apello

UT • On-site, Remote

$15.50 - $19/hr

Part-time

Medical, Dental, Vision, Life, PTO

Posted 16 days ago

Job description

Job Type
Part-time
Description
Apello is a Live Answering Service that has been serving businesses for over 80 years. Be a part of our small company providing a unique service for small to medium-size businesses. As a Live Answering Service, we answer incoming calls for 500+ businesses 24/7 as remote receptionists and dispatchers. Our live answering service helps our business customers to provide better, 24/7 service for their customers.
The businesses we serve cover many industries including:
  • Health Care,
  • Heating and Air Conditioning companies,
  • Mechanical and Technical Service companies,
  • Lawyers,
  • Property Management,
  • Government Agencies,
  • and many others.

All of our clients are different so all of our calls are different. As calls come in, we use sophisticated software to gather information specified by each business we answer for and dispatch the calls according to their instructions. The is absolutely NO SELLING!
Our company is small and flexible. Every employee is important and valued. Benefits include:
  • Medical, dental and vision insurance (30+ hours/week required)
  • Life insurance (30+ hours/week required)
  • Paid vacation
  • Schedule flexibility
  • Remote work opportunities

ANSWERING SERVICE AGENT RESPONSIBILITIES
  • Answer calls and take messages on a computer
  • Use Apello's software to determine what information to collect from callers.
  • Use Apello's software to determine when and how to relay messages to our clients (phone, text, email etc.)
  • Give out information to callers as directed
  • Interact with callers in a courteous, professional and helpful manner

Work Schedule:
Part Time 15 hours - 25 hours per week
Days
Specific Range of Hours Required: Monday, Wednesday, Thursday & Friday 6:00 AM - 6:00 PM
Weekend Day Required (Range): SUNDAY 6:00 AM - 11:00 PM
Requirements
SCHEDULE REQUIREMENTS:
Apello provides service 24/7, 365 days per year. Answering Service Agents are required to work:
Weekends:
One weekend day EVERY week - either Saturday or Sunday. See specific requirements above. This is every week. It is NOT rotating.
Holidays:
Apello provides service on ALL major holidays. Answering Service Agents are required to work on some holidays.
SKILLS/QUALIFICATIONS:
  • Type 35+ WPM
  • Good grammar and spelling
  • Excellent customer service skills
  • Patience
  • Detail Oriented
  • Ability to make good decisions in the absence of specific instructions

EDUCATION/EXPERIENCE:
  • Previous work experience preferred
  • Experience assisting customers over the phone is preferred but not required
  • High School diploma preferred, but Apello does employee high performing High School students

REMOTE WORK REQUIREMENTS:
  • You must have a quiet, private work environment with a door that can be closed. Other adults, children, or pets may not be present in the room with you while you are working.
  • You must provide your own desktop or laptop computer with approved antivirus software including a subscription for updates
  • You must provide your own high-speed internet connection.
  • You must have a phone (can be a cell phone) that you can use for calls when needed
  • You must have a shredder
  • You must have an Ethernet cord to connect to your modem

Salary Description
$15.50 - $19
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About APELLO

Sourced by ZipRecruiter

Industry

Telecommunications

Company size

11 - 50 Employees

Headquarters location

Salt Lake City, UT, US

Year founded

1934

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