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Remote Answering Service Operator Jobs (NOW HIRING)

PerfectServe

Director of Product Management - US Remote

$238K - $249K/yr

... answering services, operator consoles, and AI-augmented communication -- including the pain points, workarounds, and compliance constraints that matter most. • Synthesize input from cross ...

Cordia

Remote Plant Operator

Pittsburgh, PA · On-site +1

$30.19/hr

Remote Plant Operator (RPO) Location ... Pittsburgh International Airport Microgrid, Pittsburgh, PA Company Summary Cordia Energy Services ...

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How much do remote answering service operator jobs pay per hour?

As of Jun 11, 2026, the average hourly pay for remote answering service operator in the United States is $19.26, according to ZipRecruiter salary data. Most workers in this role earn between $14.66 and $21.15 per hour, depending on experience, location, and employer.

What are some common challenges faced by remote answering service operators, and how can they be managed effectively?

Remote answering service operators often encounter challenges such as managing multiple calls simultaneously, maintaining professionalism under pressure, and adapting to various client protocols. Effective time management, clear communication, and familiarity with client-specific guidelines are essential for success. Regular training and open communication with supervisors also help operators stay informed about updates, ensuring a smooth workflow and high-quality customer service.

What are Remote Answering Service Operators?

Remote Answering Service Operators are professionals who handle incoming calls and messages for businesses or individuals from a remote location. They provide customer support, take messages, forward calls, schedule appointments, and relay important information. Working from home or other remote settings, they use specialized software and communication tools to ensure efficient and professional service. This role is essential for businesses that require 24/7 availability or need support outside of regular office hours. Excellent communication, multitasking, and customer service skills are important for success in this position.

What are the key skills and qualifications needed to thrive as a Remote Answering Service Operator, and why are they important?

To thrive as a Remote Answering Service Operator, you need excellent verbal communication skills, strong listening abilities, and basic computer proficiency, often supported by a high school diploma or equivalent. Familiarity with call center software, multi-line phone systems, and CRM tools is typically required. Outstanding customer service, patience, and multitasking are key soft skills that set top operators apart. These skills are crucial for ensuring accurate message delivery, client satisfaction, and efficient handling of high call volumes in a remote environment.

What is the difference between Remote Answering Service Operator vs Virtual Receptionist?

AspectRemote Answering Service OperatorVirtual Receptionist
CredentialsBasic communication skills, sometimes customer service experienceSimilar; often customer service or administrative background
Work EnvironmentHome-based, handling calls for multiple clientsHome-based, managing calls, scheduling, and client communication
Employer & IndustryAnswering service companies, call centersSmall businesses, entrepreneurs, professional services
Search & Comparison IntentYes, often compared for call handling rolesYes, similar role with added administrative duties

The main difference is that a Remote Answering Service Operator primarily handles incoming calls for multiple clients, focusing on call answering and basic customer interaction. A Virtual Receptionist often performs additional administrative tasks like scheduling and email management. Both roles require strong communication skills and are home-based, but Virtual Receptionists typically have a broader scope of responsibilities.

More about Remote Answering Service Operator jobs
What cities are hiring for Remote Answering Service Operator jobs? Cities with the most Remote Answering Service Operator job openings:
What are the most commonly searched types of Answering Service Operator jobs? The most popular types of Answering Service Operator jobs are:
What states have the most Remote Answering Service Operator jobs? States with the most job openings for Remote Answering Service Operator jobs include:
What job categories do people searching Remote Answering Service Operator jobs look for? The top searched job categories for Remote Answering Service Operator jobs are:
Remote Answering Service Operator jobs near you
Infographic showing various Remote Answering Service Operator job openings in the United States as of June 2026, with employment types broken down into 3% Locum Tenens, 1% Internship, 52% Full Time, 40% Part Time, and 4% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $40,059 per year, or $19.3 per hour.

Bilingual Spanish Answering Service Agent

Answering Service Care

Miami, FL • On-site, Remote

$16.50/hr

Full-time

Medical, Dental, Vision, PTO

Posted 12 days ago

Job description

About Answering Service Care
A Legacy of Excellence in Customer Service
For over 50 years, Answering Service Care (ASC) has been a trusted live answering service for more than 4,000 businesses nationwide. From law firms and contractors to medical offices, franchises, insurance agencies, and more, we provide professional, reliable customer service across all industries.
As a third-generation family business, ASC is built on a people-first culture, where long-term relationships, with both clients and employees, are at the core of what we do. Many of our team members and clients have been with us for more than 20 years. With nearly 200 employees across three offices in New Jersey, North Carolina, and Florida, we take pride in training skilled customer service professionals to provide:
  • Warm, professional call handling
  • Lead intakes
  • Appointment scheduling
  • Call transfers and accurate message relay
  • Live chat, SMS, and email support

At ASC, we get it, so our clients don't have to, and we want you to be part of our growing team.
Why Join ASC?
  • A people-first culture that values long-term relationships and career growth
  • Industry-leading training to build expertise across multiple industries
  • Career stability and advancement opportunities with a company that has thrived for over 50 years

Our Mission
To create seamless connections between businesses and their customers through tailored communication solutions that foster lasting relationships and consistently exceed expectations.
If you are passionate about customer service and thrive in a professional, fast-paced environment, we would love to connect with you.
Bilingual Spanish Answering Service Agent
Earn weekly performance bonuses by exceeding performance expectations (starting at $2.75/hr above New Hire Starting Pay per State)
Start Remote. Join Us in Miami.Enjoy the flexibility of working from home while we put the finishing touches on our Miami office. When our doors open, you'll step into a collaborative, in-office environment with your team, right here in South Florida!
Empathize. Communicate. Resolve.
  • We're seeking top-notch Bilingual Spanish Answering Service Agents to deliver exceptional support for our clients.
  • While you will primarily handle calls for one designated set of industries, you may also support other accounts to assist with overflow as needed.

Answering Service Care proudly serves a diverse range of industries, delivering tailored communication solutions that meet the unique needs of each client. From medical and real estate to legal, home services and contractors, finance, technology, and business services, we specialize in providing seamless, professional support across all service industries.
What you'll do
  • Answer inbound calls and make outbound calls with professionalism, warmth, and accuracy
  • Follow call scripts and industry-specific guidelines while actively listening and addressing caller needs
  • Perform lead intakes, gather information, and document details with precision
  • Schedule appointments and transfer calls to the appropriate contacts as needed
  • Dispatch messages accurately and efficiently, ensuring clear and detailed communication
  • Navigate multiple systems and maintain thorough call documentation
  • Provide outstanding customer service by demonstrating empathy and patience
  • Live chat, SMS, and email support

Qualifications
  • Bilingual English/Spanish required
  • Strong verbal and written communication skills
  • Ability to multi-task and remain focused in a fast-paced environment
  • Excellent listening skills and a keen attention to detail
  • Empathetic and compassionate approach to customer interactions
  • Intermediate to advanced computer skills
  • Ability to maintain positivity and patience under pressure

Compensation
At Answering Service Care, we reward hard work and dedication, with competitive pay, weekly direct deposit, and real bonus potential. We're committed to supporting our team members as they excel in their roles and contribute to our collective success. Our wages are among the best in the industry.
Weekly Performance Bonuses. Earn weekly performance bonuses by exceeding performance expectations (starting at $2.75/hr above New Hire Starting Pay per State)
Bilingual (English+Spanish) Answering Service Agent Rates of Pay:
Miami, FL:
  • Pay Rate at Hire: $16.50/hr + Weekly Performance Bonus Potential
  • 4 Month Anniversary: $17.00/hr + Weekly Performance Bonus Potential

Benefits
  • Health/Dental/Vision Coverage (FT)
  • PTO (Start earning on day one)
  • Employee Assistance Program (Free Training & Development Courses)
  • Childcare Reimbursement
  • Gym Membership Reimbursement

Core Values
  • Professionalism: Our foundation is built upon the pillars of integrity, respect, and a dedication to uphold the highest standards in every interaction.
  • Always Improving - We navigate an evolving business landscape with agility, adapting swiftly to meet our clients' needs.
  • T.E.A.M. (Together Everyone Achieves More) - As a third-generation, family-owned business operated by the Shooster Family, we foster a work environment where our team is family, and our family is ever-growing.
  • Innovation - We embrace cutting-edge solutions to continuously enhance customer experiences and streamline operations.
  • Growth Opportunities: Here, career paths are illuminated with possibilities. We believe in nurturing the potential of every individual and offer tailored growth trajectories, ensuring your professional journey aligns with your aspirations.

Join Our Team
Ready to work for a company that values your talent and hard work? Apply now and take the next step in your career with Answering Service Care.

Apply