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Remote Answering Service Operator Jobs (NOW HIRING)

Burjline Builders

Remote Call Center Operator

$50 - $60/hr

... customer service and support. The ideal candidate will be an excellent communicator, highly ... Responsibilities * Answering incoming calls and emails from new and existing clients in a ...

New

Burjline Builders

Remote Call Center Operator

... customer service and support. The ideal candidate will be an excellent communicator, highly ... Responsibilities * Answering incoming calls and emails from new and existing clients in a ...

New

Ladco Design Center

Call Center Coordinator

$18.50 - $24/hr

Please note that this is an overnight position and is 100% remote. You must be able to come in to ... Acts as a first escalation point for clients by answering service calls and inquiries. Provides ...

UCSF

Ob/Gyn Hospitalist - Academic Position

$131K - $344K/yr

Scheduling flexibility with the possibility of remote residence makes this academic position unique ... Responding to OB and Gyn answering service calls after hours * Participating in QI initiatives

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Remote Client Experience Associate

Phoenix, AZ · Remote

$16/hr

We offer a diverse set of products and services to a variety of businesses, from live answering ... The word "Remote" itself can conjure up ideas of loneliness and being disconnected from your ...

AnywhereWorks

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Remote Client Experience Associate

Dallas, TX · Remote

$16/hr

We offer a diverse set of products and services to a variety of businesses, from live answering ... The word "Remote" itself can conjure up ideas of loneliness and being disconnected from your ...

AnywhereWorks

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Remote Client Experience Associate

Salt Lake City, UT · Remote

$16/hr

We offer a diverse set of products and services to a variety of businesses, from live answering ... The word "Remote" itself can conjure up ideas of loneliness and being disconnected from your ...

AnywhereWorks

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Remote Client Experience Associate

Memphis, TN · Remote

$16/hr

We offer a diverse set of products and services to a variety of businesses, from live answering ... The word "Remote" itself can conjure up ideas of loneliness and being disconnected from your ...

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Remote Answering Service Operator information

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How much do remote answering service operator jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for remote answering service operator in the United States is $19.26, according to ZipRecruiter salary data. Most workers in this role earn between $14.66 and $21.15 per hour, depending on experience, location, and employer.

What is a remote answering service operator?

Remote Answering Service Operators are professionals who handle incoming calls and messages for businesses or individuals from a remote location. They provide customer support, take messages, forward calls, schedule appointments, and relay important information. Working from home or other remote settings, they use specialized software and communication tools to ensure efficient and professional service. This role is essential for businesses that require 24/7 availability or need support outside of regular office hours. Excellent communication, multitasking, and customer service skills are important for success in this position.

What are the key skills and qualifications needed to thrive as a remote answering service operator?

To thrive as a Remote Answering Service Operator, you need excellent verbal communication skills, strong listening abilities, and basic computer proficiency, often supported by a high school diploma or equivalent. Familiarity with call center software, multi-line phone systems, and CRM tools is typically required. Outstanding customer service, patience, and multitasking are key soft skills that set top operators apart. These skills are crucial for ensuring accurate message delivery, client satisfaction, and efficient handling of high call volumes in a remote environment.

What are some common challenges faced by remote answering service operators, and how can they be managed effectively?

Remote answering service operators often encounter challenges such as managing multiple calls simultaneously, maintaining professionalism under pressure, and adapting to various client protocols. Effective time management, clear communication, and familiarity with client-specific guidelines are essential for success. Regular training and open communication with supervisors also help operators stay informed about updates, ensuring a smooth workflow and high-quality customer service.

What is the difference between Remote Answering Service Operator vs Virtual Receptionist?

AspectRemote Answering Service OperatorVirtual Receptionist
CredentialsBasic communication skills, sometimes customer service experienceSimilar; often customer service or administrative background
Work EnvironmentHome-based, handling calls for multiple clientsHome-based, managing calls, scheduling, and client communication
Employer & IndustryAnswering service companies, call centersSmall businesses, entrepreneurs, professional services
Search & Comparison IntentYes, often compared for call handling rolesYes, similar role with added administrative duties

The main difference is that a Remote Answering Service Operator primarily handles incoming calls for multiple clients, focusing on call answering and basic customer interaction. A Virtual Receptionist often performs additional administrative tasks like scheduling and email management. Both roles require strong communication skills and are home-based, but Virtual Receptionists typically have a broader scope of responsibilities.

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Remote Answering Service Operator jobs near you
Infographic showing various Remote Answering Service Operator job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $40,059 per year, or $19.3 per hour.

Customer Service Professional

NV • Remote

AnswerFirst Communications, Inc.
51 - 200 employees
Learn more about AnswerFirst Communications, Inc.external

$17.50 - $20.60/hr

Part-time

Posted 14 days ago

Job description

 
 
 
 

AnswerFirst is a certified Great Place To Work thanks to our employees feedback and our award winning culture and we're currently hiring for our fully remote customer service professional position. Our CSP position requires working remotely in a fast-paced answering service inbound call center. Responsibilities include taking messages, order taking, opening trouble tickets, scheduling appointments and notifying our business partners of emergencies. Candidates must have a positive attitude, organizational skills, patience and the ability to perform well under pressure in a remote environment. 

  • Currently only hiring qualified candidates that are authorized to work in the US in and reside in Alaska, Delaware, Georgia, Indiana, Montana, Nevada, North Carolina, South Dakota, Tennessee, Texas and Wyoming. Candidates residing in all other states are not eligible for hire at this time.
  • Must be able to train 8 am - 4 pm EST for 4 weeks in a virtual environment and meet equipment requirements to begin training  
  • Must be self-motivated, confident and able to work without having the social environment of a traditional workplace and direct supervision
  • Part-time and full-time positions available with split shifts available. Evenings, weekends and holidays a must.
  • Typing required (minimum 40 WPM with few errors)
  • Outstanding verbal and written communications skills required
  • Must be able to multitask (talk, type and follow scripting verbatim)
  • Must be able to sit for long periods of time
  • Must be technically savvy with computers and virtual working environments
  • Must be comfortable handling difficult situations in a professional manner 
  • 2+ years previous call center and work from home customer service experience required 
  • We are always looking for Bilingual Customer Service Professionals to include in our diverse workplace
  • Must own approved equipment (computer with dual monitors, headset, webcam, UPS back-up), must have high-speed internet with direct connection and own audio resource (VoIP soft phones and/or land line), with a private, enclosed work space free from interruptions and distractions 
  • Full list of equipment requirements.
  • Background check required 

If you are interested in the above position and meet these requirements, please follow link to apply. We highly encourage candidates to review more information about the position and listen to our example calls on join.answerfirst.com before you apply.

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