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Remote Answering Service Agent Jobs (NOW HIRING)

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German Customer Service Agent - Remote in Greece

$15.75 - $21.25/hr

German Customer Service Agent - Remote Looking for a role where your love for the German language and helping others plays a major factor? We are hiring on behalf of our client for the role of German ...

Online Remote Jobs

Remote Customer Service Agent

$15.75 - $21.25/hr

About the job Remote Customer Service Agent Travel Agents are responsible for creating and booking travel itineraries for clients. The most successful Travel Agents are able to use networking and ...

HB Travels

Member Services Agent - Remote

Medford, OR · Remote

$15.75 - $21/hr

We are looking for a personable and service-oriented Member Services Agent to provide responsive ... The ideal candidate enjoys building positive relationships, answering questions, researching ...

HB Travels

Member Services Agent - Remote

Billings, MT · Remote

$30K - $70K/yr

We are looking for a personable and service-oriented Member Services Agent to provide responsive ... The ideal candidate enjoys building positive relationships, answering questions, researching ...

HB Travels

Member Services Agent Remote

$15.75 - $21.25/hr

We are looking for a personable and service-oriented Member Services Agent to provide responsive ... The ideal candidate enjoys building positive relationships, answering questions, researching ...

HB Travels

Member Services Agent - Remote

Billings, MT · Remote

$15.25 - $20.50/hr

We are looking for a personable and service-oriented Member Services Agent to provide responsive ... The ideal candidate enjoys building positive relationships, answering questions, researching ...

HB Travels

Member Services Agent - Remote

Medford, OR · Remote

$30K - $70K/yr

We are looking for a personable and service-oriented Member Services Agent to provide responsive ... The ideal candidate enjoys building positive relationships, answering questions, researching ...

HB Travels

Member Services Agent - Remote

Casper, WY · Remote

$15 - $20/hr

We are looking for a personable and service-oriented Member Services Agent to provide responsive ... The ideal candidate enjoys building positive relationships, answering questions, researching ...

HB Travels

Member Services Agent - Remote

Casper, WY · Remote

$30K - $70K/yr

We are looking for a personable and service-oriented Member Services Agent to provide responsive ... The ideal candidate enjoys building positive relationships, answering questions, researching ...

Jobs for Lebanon

Customer Service Agent

$15.75 - $21.25/hr

Customer Service Agent New customer service job vacancies soon in Lebanon - remote. Mainly for university students and fresh graduates - also open for mid seniors. Experience not necessary but a plus.

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How much do remote answering service agent jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for remote answering service agent in the United States is $19.42, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $20.43 per hour, depending on experience, location, and employer.

What is a remote answering service agent?

A Remote Answering Service Agent handles incoming calls for businesses from a remote location, providing customer support, message-taking, appointment scheduling, and other communication services. They ensure callers receive professional assistance while following company guidelines. This role requires strong communication skills, multitasking abilities, and proficiency with phone and computer systems. Agents may work for various industries, including healthcare, legal, and service-based businesses. The goal is to enhance customer experience while efficiently managing calls.

What are the key skills and qualifications needed to thrive as a remote answering service agent?

To thrive as a Remote Answering Service Agent, you need excellent verbal communication skills, fast and accurate typing, and a high school diploma or equivalent. Familiarity with multi-line phone systems, customer relationship management (CRM) software, and online chat platforms is often required. Outstanding customer service, empathy, and the ability to stay calm under pressure are key soft skills that set top agents apart. These abilities are critical because agents represent client businesses, resolve issues swiftly, and ensure callers receive a professional experience.

What are the typical work hours for a remote answering service agent, and is the schedule flexible?

Remote Answering Service Agents often work in shifts that can include evenings, weekends, and holidays, as many clients require 24/7 support. Many employers offer flexible scheduling options to accommodate different availability, including part-time and full-time positions. Agents typically have set shifts, but some companies may allow swapping or requesting time off in advance. This flexibility makes the role a great fit for individuals who need adaptable hours or work-life balance, though it's important to communicate schedule preferences during the application process.

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Remote Answering Service Agent jobs near you
Infographic showing various Remote Answering Service Agent job openings in the United States as of September 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $40,400 per year, or $19.4 per hour.

Customer service agent - (Remote)

San Diego, CA • Remote

Employnet Inc
Recruiting and Staffing Services • 51 - 200 employees
Learn more about Employnet Incexternal

$23 - $25/hr

Full-time

Medical, Dental, Vision, PTO

Posted yesterday

New

Job description

Bilingual Call Center Member Agent

100% Remote | Direct Hire | Full-Time | Benefits

Position Overview

We are looking for a Bilingual Spanish/English Call Center Member Agent to join our customer service team. This role will support members by answering questions, providing information regarding eligibility and benefits, and helping resolve service-related concerns.

This is a 100% remote, direct-hire position offering a stable long-term opportunity with company benefits.

Responsibilities

  • Handle inbound calls from members and provide professional, accurate assistance.
  • Answer questions related to eligibility, benefits, coverage, and services.
  • Research member inquiries and resolve issues or escalate them when appropriate.
  • Document calls, actions, and resolutions accurately in CRM/ticketing systems.
  • Conduct outbound calls when follow-up is required.
  • Work with internal teams and management to address member concerns.
  • Follow company procedures, service standards, and quality expectations.
  • Maintain productivity and professionalism while working independently from home.

Qualifications

  • Fluent in Spanish and English — verbal and written.
  • Minimum 6 months of customer service, call center, or telephone-based experience; more experience preferred.
  • Strong communication, listening, and problem-solving skills.
  • Comfortable working with CRM, help desk, and other computer-based systems.
  • Proficient with Microsoft Word, Teams, Outlook, and internet browsers.
  • Strong attention to detail and accurate documentation skills.
  • Ability to work independently, manage priorities, and follow established procedures.
  • Reliable and comfortable working in a fully remote environment.

Why This Opportunity?

  • 100% Work From Home
  • Direct Hire — Not Contract
  • Full-Time Employment
  • Benefits Eligible
  • Long-term career opportunity
  • Bilingual Spanish/English environment