Customer Service Agent - Remote Job Type: Full Time - Work from Home Hours: Varies with flexibility ... We provide a vast range of services to optimize telephone answering services, appointment setting ...
Customer Service Agent - Remote Job Type: Full Time - Work from Home Hours: Varies with flexibility ... We provide a vast range of services to optimize telephone answering services, appointment setting ...
Remote Customer Service Agent
Burlington, NC · Remote
$13 - $17.25/hr
Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...
Remote Customer Service Agent
Burlington, NC · Remote
$13 - $17.25/hr
Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...
Remote Customer Service Agent
Jackson, MS · Remote
$13.50 - $18/hr
Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...
Remote Customer Service Agent
Jackson, MS · Remote
$13.50 - $18/hr
Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...
Remote Customer Service Agent
Baytown, TX · Remote
$14 - $19/hr
Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...
Remote Customer Service Agent
Baytown, TX · Remote
$14 - $19/hr
Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...
Remote Customer Service Agent
Baltimore, MD · Remote
$15.50 - $20.50/hr
Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...
Remote Customer Service Agent
Baltimore, MD · Remote
$15.50 - $20.50/hr
Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...
Remote Customer Service Agent
Muskegon, MI · Remote
$14 - $18.75/hr
Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...
Remote Customer Service Agent
Muskegon, MI · Remote
$14 - $18.75/hr
Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...
Remote Customer Service Agent
Humble, TX · Remote
$13.50 - $18/hr
Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...
Remote Customer Service Agent
Humble, TX · Remote
$13.50 - $18/hr
Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...
Remote Customer Service Agent
Saginaw, MI · Remote
$14.50 - $19.25/hr
Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...
Remote Customer Service Agent
Saginaw, MI · Remote
$14.50 - $19.25/hr
Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...
Remote Customer Service Agent
Dubuque, IA · Remote
$14.50 - $19.50/hr
Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...
Remote Customer Service Agent
Dubuque, IA · Remote
$14.50 - $19.50/hr
Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...
Remote Customer Service Agent
Johnstown, PA · Remote
$15.25 - $20.50/hr
Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...
Remote Customer Service Agent
Johnstown, PA · Remote
$15.25 - $20.50/hr
Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...
Remote Customer Service Agent
Ellicott City, MD · Remote
$15.50 - $20.75/hr
Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...
Remote Customer Service Agent
Ellicott City, MD · Remote
$15.50 - $20.75/hr
Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...
Remote Customer Service Agent
Reston, VA · Remote
$16.25 - $21.50/hr
Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...
Remote Customer Service Agent
Reston, VA · Remote
$16.25 - $21.50/hr
Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...
Remote Customer Service Agent
Phenix City, AL · Remote
$14 - $18.75/hr
Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...
Remote Customer Service Agent
Phenix City, AL · Remote
$14 - $18.75/hr
Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...
Remote Customer Service Agent
Columbia, SC · Remote
$14.25 - $19.25/hr
Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...
Remote Customer Service Agent
Columbia, SC · Remote
$14.25 - $19.25/hr
Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...
Remote Customer Service Agent
Acworth, GA · Remote
$13.75 - $18.50/hr
Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...
Remote Customer Service Agent
Acworth, GA · Remote
$13.75 - $18.50/hr
Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...
Remote Customer Service Agent
Independence, MO · Remote
$14.25 - $19/hr
Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...
Remote Customer Service Agent
Independence, MO · Remote
$14.25 - $19/hr
Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...
Remote Customer Service Agent
Lawton, OK · Remote
$15.25 - $20.50/hr
Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...
Remote Customer Service Agent
Lawton, OK · Remote
$15.25 - $20.50/hr
Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...
Remote Customer Service Agent
Dalton, GA · Remote
$13.75 - $18.50/hr
Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...
Remote Customer Service Agent
Dalton, GA · Remote
$13.75 - $18.50/hr
Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...
Remote Customer Service Agent
Melbourne, FL · Remote
$14.25 - $19.25/hr
Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...
Remote Customer Service Agent
Melbourne, FL · Remote
$14.25 - $19.25/hr
Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...
Remote Customer Service Agent
Homestead, FL · Remote
$14.25 - $19/hr
Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...
Remote Customer Service Agent
Homestead, FL · Remote
$14.25 - $19/hr
Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...
Remote Answering Service Agent information
See salary details
$11.06 - $12.39
3% of jobs
$12.39 - $13.72
2% of jobs
$13.72 - $15.06
12% of jobs
$16.17 is the 25th percentile. Wages below this are outliers.
$15.06 - $16.39
10% of jobs
$16.39 - $17.72
13% of jobs
The median wage is $18.46 / hr.
$17.72 - $19.06
19% of jobs
$20.14 is the 75th percentile. Wages above this are outliers.
$19.06 - $20.39
20% of jobs
$20.39 - $21.72
7% of jobs
$21.72 - $23.06
4% of jobs
$23.06 - $24.39
4% of jobs
$24.39 - $25.72
5% of jobs
$11
$19
$25
How much do remote answering service agent jobs pay per hour?
As of Aug 21, 2026, the average hourly pay for remote answering service agent in the United States is $19.42, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $20.43 per hour, depending on experience, location, and employer.
What is a remote answering service agent?
A Remote Answering Service Agent handles incoming calls for businesses from a remote location, providing customer support, message-taking, appointment scheduling, and other communication services. They ensure callers receive professional assistance while following company guidelines. This role requires strong communication skills, multitasking abilities, and proficiency with phone and computer systems. Agents may work for various industries, including healthcare, legal, and service-based businesses. The goal is to enhance customer experience while efficiently managing calls.
What are the key skills and qualifications needed to thrive as a remote answering service agent?
To thrive as a Remote Answering Service Agent, you need excellent verbal communication skills, fast and accurate typing, and a high school diploma or equivalent. Familiarity with multi-line phone systems, customer relationship management (CRM) software, and online chat platforms is often required. Outstanding customer service, empathy, and the ability to stay calm under pressure are key soft skills that set top agents apart. These abilities are critical because agents represent client businesses, resolve issues swiftly, and ensure callers receive a professional experience.
What are the typical work hours for a remote answering service agent, and is the schedule flexible?
Remote Answering Service Agents often work in shifts that can include evenings, weekends, and holidays, as many clients require 24/7 support. Many employers offer flexible scheduling options to accommodate different availability, including part-time and full-time positions. Agents typically have set shifts, but some companies may allow swapping or requesting time off in advance. This flexibility makes the role a great fit for individuals who need adaptable hours or work-life balance, though it's important to communicate schedule preferences during the application process.
More about Remote Answering Service Agent jobs
What cities are hiring for Remote Answering Service Agent jobs?
Cities with the most Remote Answering Service Agent job openings:
What states have the most Remote Answering Service Agent jobs?
States with the most job openings for Remote Answering Service Agent jobs include:
What job categories do people searching Remote Answering Service Agent jobs look for?
The top searched job categories for Remote Answering Service Agent jobs are:
- Monday Through Friday Remote Airline Customer Service
- Southwest Customer Service Agent
- Charles Schwab Customer Service
- Telemarketer Customer Service Representative
- Remote Licensed Customer Service Agent
- Customer Service Reservation Agent
- Tier 1 Customer Service Agent
- Southwest Airlines Customer Service Agent
- Vietnamese Customer Service
- Flexible Customer Service
AnswerNet rating
4.7
Based on 7 frontline employees who took The Breakroom Quiz
61st of 72 rated call and contact centers
Job description
Customer Service Agent - Remote
Job Type: Full Time - Work from Home
Hours: Varies with flexibility, Evenings
Salary: $16.00
Benefits: Available after 60 days for full-time employees
About AnswerNet
AnswerNet is the brand name for the AnswerNet family of companies, including AnswerNet, Inc., New AnswerNet Inc., Cerida Investment Corp., TPV.com, and Ansercomm to name a few. Together with our affiliates, AnswerNet operates more than 20 contact centers within the continental United States and Canada. We provide a vast range of services to optimize telephone answering services, appointment setting and confirmation, customer support, third-party verification, sales, lead qualification, market research, and a host of other contact management solutions. In all, AnswerNet has more than 10,000 satisfied clients, and we process over 125 million interactions per year.
Job Summary:
We are looking for remote customer-oriented service representatives who provide high-level customer service solutions to all customers/clients on a daily basis. Answer all incoming calls and make outgoing calls specific to each program or project you are assigned, using the tools provided by AnswerNet and the client to properly document all customer interactions, while maintaining a sense of integrity regarding both the company and the customer, while adhering to all company policies and procedures.
Job Duties / Responsibilities / Essential Functions:
Manage large amounts of inbound calls and make consistent outbound calls.
Identify and assess customers' needs to achieve satisfaction
Provide accurate, valid, and complete information by using the right methods/tools
Meet personal/customer service team sales targets and call handling quotas
Handle customer complaints, provide appropriate solutions and alternatives within the time limits, and follow up to ensure the resolution
Keep records of customer interactions, process customer accounts, and file documents
Follow communication procedures, guidelines, and policies
Take the extra mile to engage customers
Required Knowledge /Skills / Abilities / Qualifications:
Proven customer support experience or experience as a client service representative
Track record of over-achieving quota
Strong phone contact handling skills and active listening
Customer orientation and ability to adapt/respond to different types of characters
Must be a strong communicator: strong verbal, written, and interpersonal communication skills
Ability to multitask, prioritize, and manage time effectively
Proficient in typing
Must be a peer leader: exemplary attendance, positive attitude, professional conduct, and high-level customer service skills
Solution-Oriented CSR: an individual with a strong sense of integrity and a dedication to quality, one who always goes to the next level to deliver an unforgettable customer experience
Computer Skills: familiarity with Windows and Microsoft Office, and the ability to quickly learn new software with provided training.
Flexibility with scheduling and work hours
At least 1 year of previous high-volume call center experience
Experience working with an automatic dialer
Must be computer literate
Pleasant phone demeanor
Experience in both Inbound and Outbound environments
Other requirements may vary as determined by management.
Driven by Success: they want to constantly innovate and push themselves, and your team, to be the best in the industry least one year of previous high-volume call center experience
WAH Requirements:
PC/Laptop with at least Windows 10 (Apple/Mac products, Chromebooks, and tablets are not compatible)
Hard-wired high-speed internet connection (ethernet cable)
USB-connected Headset
Webcam
A quiet, dedicated place to work free from distractions, including pets and children.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Job Type: Full Time - Work from Home
Hours: Varies with flexibility, Evenings
Salary: $16.00
Benefits: Available after 60 days for full-time employees
About AnswerNet
AnswerNet is the brand name for the AnswerNet family of companies, including AnswerNet, Inc., New AnswerNet Inc., Cerida Investment Corp., TPV.com, and Ansercomm to name a few. Together with our affiliates, AnswerNet operates more than 20 contact centers within the continental United States and Canada. We provide a vast range of services to optimize telephone answering services, appointment setting and confirmation, customer support, third-party verification, sales, lead qualification, market research, and a host of other contact management solutions. In all, AnswerNet has more than 10,000 satisfied clients, and we process over 125 million interactions per year.
Job Summary:
We are looking for remote customer-oriented service representatives who provide high-level customer service solutions to all customers/clients on a daily basis. Answer all incoming calls and make outgoing calls specific to each program or project you are assigned, using the tools provided by AnswerNet and the client to properly document all customer interactions, while maintaining a sense of integrity regarding both the company and the customer, while adhering to all company policies and procedures.
Job Duties / Responsibilities / Essential Functions:
Manage large amounts of inbound calls and make consistent outbound calls.
Identify and assess customers' needs to achieve satisfaction
Provide accurate, valid, and complete information by using the right methods/tools
Meet personal/customer service team sales targets and call handling quotas
Handle customer complaints, provide appropriate solutions and alternatives within the time limits, and follow up to ensure the resolution
Keep records of customer interactions, process customer accounts, and file documents
Follow communication procedures, guidelines, and policies
Take the extra mile to engage customers
Required Knowledge /Skills / Abilities / Qualifications:
Proven customer support experience or experience as a client service representative
Track record of over-achieving quota
Strong phone contact handling skills and active listening
Customer orientation and ability to adapt/respond to different types of characters
Must be a strong communicator: strong verbal, written, and interpersonal communication skills
Ability to multitask, prioritize, and manage time effectively
Proficient in typing
Must be a peer leader: exemplary attendance, positive attitude, professional conduct, and high-level customer service skills
Solution-Oriented CSR: an individual with a strong sense of integrity and a dedication to quality, one who always goes to the next level to deliver an unforgettable customer experience
Computer Skills: familiarity with Windows and Microsoft Office, and the ability to quickly learn new software with provided training.
Flexibility with scheduling and work hours
At least 1 year of previous high-volume call center experience
Experience working with an automatic dialer
Must be computer literate
Pleasant phone demeanor
Experience in both Inbound and Outbound environments
Other requirements may vary as determined by management.
Driven by Success: they want to constantly innovate and push themselves, and your team, to be the best in the industry least one year of previous high-volume call center experience
WAH Requirements:
PC/Laptop with at least Windows 10 (Apple/Mac products, Chromebooks, and tablets are not compatible)
Hard-wired high-speed internet connection (ethernet cable)
USB-connected Headset
Webcam
A quiet, dedicated place to work free from distractions, including pets and children.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
What AnswerNet employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About AnswerNet
Sourced by ZipRecruiter
Industry
Telecommunications and education programs administration
Company size
1,001 - 5,000 Employees
Headquarters location
Willow Grove, PA, US