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Customer Success Agent Jobs in Florida (NOW HIRING)

Aaron's

Customer Success Agent

Fort Lauderdale, FL · On-site

$14.75 - $19.75/hr

Greet Customers online or over the phone. * Sell the merchandise provided by the Company in accordance with the current pricing policy for that item. * Sell and accurately explain the service ...

Compass

Customer Success Manager

Palm Beach, FL · On-site

As a Customer Success Manager you are the first person our customers meet when they join Compass ... Serve as a mentor to Agent Experience Coordinator(s) by being available for questions and managing ...

KnowBe4

Customer Success Intern

Clearwater Beach, FL · On-site

Customer Success Intern Clearwater, Florida KnowBe4 empowers the modern workforce to make smarter ... The KnowBe4 Platform provides attack simulation and training, collaboration security, and agent ...

Compass

Customer Success Manager

Palm Beach, FL · On-site

As a Customer Success Manager you are the first person our customers meet when they join Compass ... Serve as a mentor to Agent Experience Coordinator(s) by being available for questions and managing ...

Influur

Customer Success Manager

Miami, FL · On-site

Not a platform. An autonomous agent that goes from "I need this campaign to break" to "50 ... We need a senior Customer Success Manager who has sold or supported a SaaS before, and can guide ...

Influur

Customer Success Manager

Miami, FL · On-site

Not a platform. An autonomous agent that goes from "I need this campaign to break" to "50 ... We need a senior Customer Success Manager who has sold or supported a SaaS before, and can guide ...

Compass

Customer Success Manager

Palm Beach, FL · On-site

As a Customer Success Manager you are the first person our customers meet when they join Compass ... Serve as a mentor to Agent Experience Coordinator(s) by being available for questions and managing ...

KnowBe4

Customer Success Intern

Clearwater, FL · On-site

The KnowBe4 Platform provides attack simulation and training, collaboration security, and agent ... As a Customer Success Intern at KnowBe4, you will see business through the lens of the provider of ...

New

Influur

Customer Success Manager

Miami, FL · On-site

Not a platform. An autonomous agent that goes from "I need this campaign to break" to "50 ... We need a senior Customer Success Manager who has sold or supported a SaaS before, and can guide ...

KnowBe4

Customer Success Intern

Clearwater, FL · On-site

The KnowBe4 Platform provides attack simulation and training, collaboration security, and agent ... As a Customer Success Intern at KnowBe4, you will see business through the lens of the provider of ...

Epos Now

Customer Retention Agent

Orlando, FL · On-site

Customer success is the foundation of business success. As this company has been built on retaining ... As Customer Retention Agent, you will be responsible for maintaining a low level of customer churn ...

Trivium

Client Success Manager

Miami, FL · Remote

Customer Success Manager Remote Eastern Time Zone Full-time 9am-6pm ET Read this part first. This ... AI Integration: Deploying a full AI agent infrastructure across the business * HQ Buildout:

Trivium

Client Success Manager

Orlando, FL · Remote

Customer Success Manager Remote Eastern Time Zone Full-time 9am-6pm ET Read this part first. This ... AI Integration: Deploying a full AI agent infrastructure across the business * HQ Buildout:

Trivium

Client Success Manager

Miami, FL · On-site +1

Customer Success Manager Remote • Eastern Time Zone • Full-time • 9am-6pm ET Read this part ... AI Integration: Deploying a full AI agent infrastructure across the business * HQ Buildout:

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All JobsCustomer Success Agent JobsCustomer Success Agent Jobs in Florida

Customer Success Agent information

See Florida salary details

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How much do customer success agent jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for customer success agent in Florida is $13.58, according to ZipRecruiter salary data. Most workers in this role earn between $11.15 and $14.90 per hour, depending on experience, location, and employer.

What are some common challenges customer success agents face when managing multiple client accounts?

Customer Success Agents often juggle several client accounts simultaneously, which can make prioritization and time management challenging. Balancing the needs of high-touch clients with those requiring less frequent support, while ensuring all receive timely and personalized attention, is a common hurdle. Additionally, agents must stay up-to-date on product updates and proactively identify potential issues before they escalate, requiring strong organizational skills and clear communication with both clients and internal teams. Regular training and robust CRM tools can help streamline these tasks and improve client satisfaction.

What is the difference between Customer Success Agent vs Customer Support Specialist?

AspectCustomer Success AgentCustomer Support Specialist
Primary FocusProactively ensures customer satisfaction and long-term successReactively resolves immediate customer issues and inquiries
Work EnvironmentCustomer success teams, account management, ongoing client engagementHelp desks, support centers, troubleshooting
Required SkillsCommunication, relationship management, product knowledgeProblem-solving, technical troubleshooting, communication
Common UsageTech companies, SaaS, subscription servicesRetail, telecom, software support

While both roles involve customer interaction, Customer Success Agents focus on building long-term relationships and ensuring customer retention, whereas Customer Support Specialists handle immediate issues and technical problems. Understanding these differences helps in choosing the right career path or job search focus.

What is a customer success agent?

Customer Success Agents are professionals who work closely with customers to ensure they have a positive experience with a company's products or services. Their main role is to help customers achieve their desired outcomes by providing guidance, troubleshooting issues, and offering support throughout the customer journey. They proactively address customer needs, foster long-term relationships, and often act as a bridge between the customer and other teams within the company. By doing so, they help increase customer satisfaction, retention, and loyalty.

What are the key skills and qualifications needed to thrive as a customer success agent?

To thrive as a Customer Success Agent, you need strong communication skills, problem-solving abilities, and a foundational understanding of customer relationship management, often supported by a bachelor's degree or relevant experience. Familiarity with CRM software like Salesforce or Zendesk, along with knowledge of ticketing and support platforms, is typically required. Empathy, patience, and active listening are crucial soft skills for building trust and rapport with customers. These skills ensure customer satisfaction, retention, and effective resolution of issues, directly impacting business success.
What are popular job titles related to Customer Success Agent jobs in Florida? For Customer Success Agent jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Customer Success Agent jobs in Florida look for? The top searched job categories for Customer Success Agent jobs in Florida are:
What cities in Florida are hiring for Customer Success Agent jobs? Cities in Florida with the most Customer Success Agent job openings:
Customer Success Agent jobs near you
Infographic showing various Customer Success Agent job openings in Florida as of August 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $28,242 per year, or $13.6 per hour.

Powersports Parts Specialist & Customer Success Agent

MWC Performance/MWC Racing

South Daytona, FL • On-site

$29K - $45K/yr

Full-time

Re-posted 6 days ago

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Job description

Powersports Parts Specialist & Customer Success Agent

Are you ready to combine your passion for powersports with your customer service and sales expertise? We are seeking an enthusiastic and knowledgeable Parts Specialist to serve as our primary Customer Success Agent. This unique role is the go-to technical and customer contact for our clients, ensuring the racing community stays on the track and moving fast.

Why This Role Is Unique

This position is a perfect blend of retail support, technical troubleshooting, and engagement with the motorsports world. You'll gain hands-on involvement both in our shop and during track events.

Key Responsibilities

Customer & Sales Leadership:

  • First Point of Contact: Serve as the primary agent for all customer inquiries, providing expert information on our specialized parts and accessories.
  • Relationship Building: Build and maintain strong, trust-based relationships with a diverse clientele, representing our brand with a positive and professional demeanor.
  • Resolution & Retention: Handle customer complaints and product issues professionally, ensuring swift and satisfactory resolution to drive loyalty.

Parts, Logistics, & Track Operations:

  • Order Fulfillment: Accurately process internet and mail orders for shipping, ensuring timely and error-free fulfillment.
  • Event Coordination: Assist in organizing and coordinating our presence at road racing and track day events, helping to manage logistics and support.
  • Scheduling: Manage and schedule appointments for in-house services and crucial track-side support.

Technical & Administrative Expertise:

  • Technical Troubleshooting: Act as the first line of defense for customers, troubleshooting and resolving product-related issues and technical concerns.
  • Knowledge Base: Develop and maintain a comprehensive, up-to-date knowledge base on our constantly evolving product line and services.
  • Documentation: Accurately document all customer interactions, sales records, and technical resolutions.

✅ Qualifications

Required Experience & Skills:

  • Industry Experience is Mandatory: Must have previous experience with powersports parts and accessories (motorcycle, road racing, or track focus preferred).
  • Service Background: At least 2 years of experience in a customer service, sales, or technical support role.
  • Communication: Exceptional written and verbal communication skills, with a proven ability to build instant client rapport.
  • Problem-Solving: Strong aptitude for problem-solving and technical troubleshooting.
  • Organization: Excellent organizational skills and the proven ability to prioritize and multitask effectively in a fast-paced environment.

Ideal Attributes:

  • A positive, professional, and enthusiastic demeanor is essential.
  • A true passion for the motorcycle, road racing, or track day community.

➡️ How to Apply

If you're ready to combine your love for motorsports with your skills in customer success, we encourage you to apply. Please submit your resume and a brief cover letter explaining your specific experience in the powersports industry and familiarity with the racing/track community.

Company Description

Join a growing and passionate team at the heart of the motorcycle road racing and track day community. We are an active and vibrant business, regularly attending multiple events a year to provide top-tier race tire and suspension services. Our team is dedicated to supporting our clients with expert knowledge and a shared love for the sport. If you're a powersports enthusiast looking for a fast-paced and exciting environment, this is the place for you!