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Insurance Retention Agent Jobs in Florida (NOW HIRING)

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Insurance Agent

Port Orange, FL · On-site

$42K - $55K/yr

We are seeking a full-time Insurance Agent to join our Independent Insurance office representing 45 ... Success in this role is measured by customer satisfaction, client retention, and meeting sales ...

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Insurance Agent

Port Orange, FL · On-site

$42K - $55K/yr

We are seeking a full-time Insurance Agent to join our Independent Insurance office representing 45 ... Success in this role is measured by customer satisfaction, client retention, and meeting sales ...

Brightway Insurance is hiring an Insurance Sales Agent in St. Johns, FL. Brightway Insurance is one ... Track and exceed targets for quotes, new business, and retention. What You Bring * A high school ...

Brightway Insurance is hiring an Insurance Sales Agent in St. Johns, FL. Brightway Insurance is one ... Track and exceed targets for quotes, new business, and retention. What You Bring * A high school ...

Brightway Insurance is hiring an Insurance Sales Agent in St. Johns, FL. Brightway Insurance is one ... Track and exceed targets for quotes, new business, and retention. What You Bring * A high school ...

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Insurance Retention Agent information

What are the key skills and qualifications needed to thrive as an Insurance Retention Agent, and why are they important?

To thrive as an Insurance Retention Agent, you need strong knowledge of insurance products, policy terms, and customer account management, often supported by a high school diploma or relevant insurance certifications. Familiarity with CRM software, policy management systems, and call center platforms is typically required. Excellent communication, problem-solving, and negotiation skills help you build rapport and address client concerns effectively. These abilities are essential for maintaining customer satisfaction, reducing policy cancellations, and driving business growth.

What is the difference between Insurance Retention Agent vs Insurance Customer Service Representative?

AspectInsurance Retention AgentInsurance Customer Service Representative
CredentialsLicensing may be required; sales and retention trainingGenerally customer service training; licensing varies
Work EnvironmentCall centers, insurance offices, remoteCall centers, insurance offices, remote
Employer & Industry UsageInsurance companies, agenciesInsurance companies, agencies, brokers
Primary FocusRetaining existing clients, upselling policiesHandling inquiries, providing policy info, resolving issues

While both roles involve communication with clients, Insurance Retention Agents focus on maintaining client relationships and reducing policy cancellations, often involving sales skills. Insurance Customer Service Representatives primarily address client questions and support needs. The roles overlap in work environment and credentials but differ in primary responsibilities.

What jobs pay 2000 a day?

Insurance Retention Agents typically do not earn $2,000 per day; their compensation is usually based on commissions and bonuses tied to policy retention. High-earning roles that can reach this level include specialized sales positions, investment bankers, or certain executive roles, but these often require extensive experience, skills, and certifications. Most jobs paying $2,000 daily are high-level, commission-based, or involve significant risk and responsibility.

Why do so many insurance agents quit?

Insurance retention agents often leave the profession due to high rejection rates, commission-based pay structures, and the pressure to meet sales targets. The job can involve repetitive tasks, strict performance metrics, and limited work-life balance, leading to burnout and turnover.

What are some common challenges Insurance Retention Agents face, and how can they overcome them?

Insurance Retention Agents often encounter challenges such as handling dissatisfied clients, addressing concerns about policy costs, and competing with offers from other companies. To overcome these challenges, agents should focus on building strong relationships with clients, actively listening to their needs, and demonstrating the unique value of their company's products. Additionally, staying well-versed in policy details and industry trends empowers agents to provide tailored solutions and improve retention rates.

What is the highest paying insurance agent job?

The highest paying insurance retention agents typically earn higher commissions and bonuses, especially those working in specialized or high-value markets such as commercial insurance or life insurance. Experienced agents with strong sales skills and industry certifications can also increase their earning potential significantly, often reaching six-figure incomes in top roles or agencies.

What are Insurance Retention Agents?

Insurance Retention Agents are professionals who work for insurance companies or agencies with the primary goal of retaining existing clients. They reach out to policyholders whose policies are up for renewal or at risk of cancellation, addressing concerns, answering questions, and offering solutions to keep their business. Their responsibilities often include explaining policy benefits, handling customer complaints, and sometimes negotiating discounts or policy adjustments. By maintaining strong client relationships, they help reduce customer churn and support the company’s long-term growth.

What does a retention agent do?

A retention agent is responsible for contacting existing insurance customers to encourage policy renewals, address concerns, and resolve issues to maintain customer loyalty. They often use communication skills, customer service techniques, and insurance knowledge to retain clients and reduce policy cancellations.
What are popular job titles related to Insurance Retention Agent jobs in Florida? For Insurance Retention Agent jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Insurance Retention Agent jobs in Florida look for? The top searched job categories for Insurance Retention Agent jobs in Florida are:
What cities in Florida are hiring for Insurance Retention Agent jobs? Cities in Florida with the most Insurance Retention Agent job openings:
Infographic showing various Insurance Retention Agent job openings in Florida as of June 2026, with employment types broken down into 90% Full Time, 3% Part Time, and 7% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution.
Insurance Agent

Insurance Agent

Sherzer Insurance

Port Orange, FL • On-site

$42K - $55K/yr

Full-time

PTO

Posted yesterday

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Job description

We are seeking a full-time Insurance Agent to join our Independent Insurance office representing 45 top insurance companies. The agent will focus on selling Auto, Home, and Business insurance policies, serving a medium client volume of 20-50 clients per week. Success in this role is measured by customer satisfaction, client retention, and meeting sales targets. Our office operates Monday through Friday from 9 AM to 5 PM, with a lunch break from 12 PM to 1 PM.

Responsibilities

  • Sell Auto, Home, and Business insurance policies
  • Manage a caseload of up to 50 clients per week
  • Maintain strong customer relationships to ensure client retention
  • Meet or exceed sales targets
  • Provide knowledgeable guidance on insurance products
  • Ensure compliance with company policies and regulatory requirements
  • Utilize customer relationship management tools effectively
  • Address client inquiries and resolve issues promptly

Preferred Qualifications

  • Entry-level experience in insurance sales
  • High School Diploma or equivalent
  • State Insurance License (Property & Casualty - 220 or 440)
  • Customer Relationship Management skills
  • Strong sales techniques
  • Knowledge of insurance products
  • Excellent communication skills
  • Attention to detail and time management
  • Effective problem-solving abilities