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Arabic Customer Service Jobs (NOW HIRING)

Cloudberry

Arabic Language Role Player

Barstow, CA · On-site

... Immigrations Services (USCIS) policy. * Maintain a positive team environment with customer ... Qualifications - Arabic speakers with fluent English - Physically Healthy and ready to work up to ...

Wyyerd Fiber

Be Seen First

Direct Sales Specialist (Arabic Speaking Preferred)

Chula Vista, CA · On-site

$96K - $125K/yr

Deliver excellent customer service * Coordinate weekly plans with management * Work collaboratively ... Arabic bilingual skills strongly preferred * Previous sales experience preferred * Telecom industry ...

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How much do arabic customer service jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for arabic customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Arabic Customer Service position, and why are they important?

To thrive as an Arabic Customer Service professional, you need fluency in Arabic and English, strong interpersonal communication, and problem-solving abilities, often supported by a high school diploma or higher. Familiarity with customer relationship management (CRM) software, ticketing systems, and chat tools is typically required. Patience, cultural sensitivity, and active listening are standout soft skills for delivering exceptional service. These competencies are crucial for effectively assisting customers, resolving issues, and fostering brand loyalty in diverse, fast-paced environments.

What is an Arabic Customer Service job?

An Arabic Customer Service job involves assisting customers who speak Arabic with inquiries, complaints, and support requests. This role requires fluency in Arabic and, often, proficiency in another language like English. Responsibilities may include handling phone calls, emails, or chat support, resolving customer issues, and ensuring customer satisfaction. Strong communication skills, problem-solving abilities, and cultural awareness are essential for success in this role.

What are the typical challenges faced by Arabic Customer Service representatives?

Arabic Customer Service representatives often encounter challenges such as managing high call or message volumes, addressing diverse customer needs, and navigating language or cultural nuances. Handling complex requests and de-escalating difficult situations may also be part of the daily routine, requiring a balance of empathy and professionalism. While the role can be demanding, it offers valuable experience in problem-solving and communication, and it provides opportunities for career advancement into supervisory or specialist positions within customer support teams.

More about Arabic Customer Service jobs
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Arabic Customer Service jobs near you

Customer Service Representative (43278)

America's Community Council

Detroit, MI

$45K/yr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 6 days ago

Job description

Customer Service Representative

Salary Range $45,000.00 Salary/year

Description

The WIC Customer Service Representative (CSR) will work closely with the WIC Clinic lead team to provide WIC certification services to caregivers, woman, infants and children. Customer Service Representatives will provide a high level of customer service when working with clients whether in person or via email or phone. Candidate must be bi-lingual in Arabic.

Duties :

  • Provide call center duties, scheduling WIC appointments and transferring calls to appropriate staff
  • Represent the agency in a professional manner out in the community.
  • Perform anthropometric and hemoglobin testing on clients.
  • Must be able to work as a team and maintain a cooperative environment.
  • Ability to interact with diverse populations.
  • Provide culturally competent customer service to WIC clients
  • Will provide a high level of customer service to clients onsite, phone and email communication
  • Position may include services in more than one location.
  • Answer phone calls, respond to voicemail, return phone calls promptly and schedule appointments
  • Check in clients in the MI WIC system in a timely and friendly manner
  • Complete the certification of clients in compliance with the criteria set by the State of Michigan WIC Program
  • Maintain up-to-date client electronic charts - run reports from various software programs
  • Make appropriate client referrals to ancillary health care providers and social services and document in MI WIC
  • Must comply with HIPAA guidelines when working with WIC clients
  • Review nutrition education materials regularly to reinforce messaging clients receive during their appointments
  • Complete individual nutrition education with clients at necessary appointments staying within scope of training.
  • Promote breastfeeding with WIC clients within scope of practice
  • Maintain EBT WIC card stock in a secure manner
Benefits & Perks:
  • Competitive full-time salary
  • Full medical, dental, and vision with low deductibles
  • Short-term and long-term disability insurance
  • 403(b) Retirement Plan
  • Generous PTO – 20 days/year + 14 paid holidays (including your birthday! )
  • Employee referral bonus program
  • Opportunities to grow in a mission-driven, supportive workplace
Qualifications
  • A high school diploma or GED equivalent required, some college preferred.
  • Excellent telephone etiquette, ability to interact effectively and in a supportive manner with persons of all backgrounds.
  • Comfortable working with diverse patient populations
  • Must speak fluently in English and Arabic/Chaldean.
  • Must have reliable transportation.
  • Previous customer service experience is preferred.
  • Ability to provide coverage to all ACC-WIC designated locations as needed
  • Good written and verbal communication skills during client intake to provide an engaging client experience.

Apply