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Senior Arabic Customer Service Jobs (NOW HIRING)

Jobs for Lebanon2

Customer service

Boston, MA · On-site

$17.50 - $23.75/hr

Qualifications • Fluency in English (mandatory); knowledge of Arabic is a plus. • Previous experience in a call center or customer service role preferred. • Excellent communication and ...

Jobs for Humanity

Customer service

Boston, MA · On-site

$17.50 - $23.75/hr

Qualifications • Fluency in English (mandatory); knowledge of Arabic is a plus. • Previous experience in a call center or customer service role preferred. • Excellent communication and ...

SOSi

Senior Analytic Facilitator (Arabic)

Tampa, FL · On-site

$48.50 - $66.25/hr

SOS International LLC (SOSi) is seeking a Analytic Facilitator (Arabic) to support our customer in ... services regarding Middle Eastern, Central Asian, and South Asian customs, courtesies, and ...

SOSi

Senior Analytic Facilitator (Arabic)

Tampa, FL · On-site

$48.50 - $66.25/hr

SOS International LLC (SOSi) is seeking a Analytic Facilitator (Arabic) to support our customer in ... services regarding Middle Eastern, Central Asian, and South Asian customs, courtesies, and ...

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How much do senior arabic customer service jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for senior arabic customer service in the United States is $23.07, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $25.48 per hour, depending on experience, location, and employer.

What is a senior Arabic customer service representative?

Senior Arabic Customer Service representatives are experienced professionals who assist customers in Arabic, addressing inquiries, resolving issues, and providing product or service information. They often handle complex cases and may support junior team members by offering guidance or training. These representatives are essential for businesses serving Arabic-speaking clients, ensuring high-quality communication and customer satisfaction. Their role may also include translating documents, managing escalations, and maintaining records of customer interactions.

What are the key skills and qualifications needed to thrive as a senior Arabic customer service representative?

To thrive as a Senior Arabic Customer Service representative, you need fluency in Arabic and English, strong problem-solving abilities, and experience in customer support roles. Familiarity with CRM systems, ticketing platforms, and call center software is typically required, alongside any relevant customer service certifications. Excellent communication, patience, and leadership skills help you effectively manage complex customer issues and mentor junior team members. These skills ensure exceptional customer experiences, efficient issue resolution, and support for team performance in a multilingual service environment.

How does a senior Arabic customer service representative typically handle complex cases that require escalation or cross-department collaboration?

As a Senior Arabic Customer Service representative, you are often the first point of contact for escalated or complex customer issues. You’ll be expected to thoroughly assess the situation, communicate clearly with both the customer and internal teams (such as technical support, billing, or management), and ensure a timely and satisfactory resolution. This role requires strong problem-solving skills, cultural sensitivity, and the ability to coordinate across departments while maintaining professionalism under pressure. Your expertise in the Arabic language and customer service best practices will be crucial when navigating these challenges and ensuring a positive customer experience.

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Senior Arabic Customer Service jobs near you

Senior Arabic Copywriter (Freelance)

Publicis Groupe Holdings B.V

Flushing, NY

Full-time

Re-posted 12 days ago

Job description

Company Description

Saatchi & Saatchi has grown from a start-up advertising agency in London in 1970 to a global creative communications company with 114 offices in 67 countries and over 6500 employees. Saatchi & Saatchi is part of the Publicis Groupe, the world's third largest communications group We are a full service, integrated communications network and we work with 6 of the top 10 and over half of the top 50 global advertisers. We're in the business of getting people to fall in love with our clients' products and services. We have an unshakeable spirit and unbeatable attitude that Nothing is Impossible, a concept we apply to all our clients and work. We believe in effecting positive change through creativity, always. While we seek out the most brilliant minds to help us on our quest, we're also passionate about nurturing the best talent from within. Which is why when you join us, your journey can be one of continuous evolution.

OverviewThe Senior Arabic Copywriter is responsible for creating compelling and effective concepts and copy for advertising campaigns. In collaboration with other members of the creative team, they craft communication pieces and campaigns across various mediums that effectively communicate the message and goals of the campaign, while also resonating with the target audience. 

They handle projects from concept to final execution, while overseeing and mentoring junior copywriters along the way. They have experience in client interaction, and can effectively present and rationalize their work.

The position of Senior Copywriter is for someone who is a hands-on copywriter with natural storytelling ability and has experience working in an agency environment, creating conceptually driven campaigns and crafting copy for global brands. 

Partners with creative leaders to proactively seek out and contribute actionable and thought- provoking ideas.

Being able to juggle multiple projects, prioritize, and meet deadlines

Investigating industrybest-practicesand new possibilities 

Takingpart regularly in opportunity briefs, stretchingtheir creative abilities consistently 

 ResponsibilitiesTechnical & Product

Writing texts (e.g. copy, product descriptions), proofreading, and content editing

Ensuring the consistency of prepared content;

Works in partnership with an Art Director to develop creative concepts for marketing materials and marketing campaigns. 

Have a keen understanding of all the channels in the 1:1 marketing space. 

Understanding of the power of data intelligence to help them achieve the communication challenge. 

Required to make conceptual and strategic decisions across a wide variety of clients and industries. 

Experienced in taking briefs, crafting succinct and effective copy, writing and formatting copydecks, and interpreting brand tone of voice and language. 

Develop and execute strategically-sound creative for cross-channel initiatives 

Persuasively present both internally and to clients with credibility, reasoning, and emotion

Actively listen to truly understand the ask, client feedback, and internal feedback

Ensure communications are produced to the highest standards of accuracy and quality control

Deliver fresh ideas and personality while working with existing brand voice and tone

Conceptulizes and writes everything - from white paper ideas to scripts to in-store signage to social media and more.

Researches competitors and the industry to provide insight into trends and creative foresight

Partners with the creatives to make the idea, copy, and design a cohesive story

Qualifications

At least 5 years of experience in concept creation in Arabic and have a clear understanding of the difference between a communication concept and an executional idea.

Mastery in developing copy for large cross-channel and/or direct-marketing initiatives across media, both online and off

Bachelor's Degree in appropriate field of study

Has the personality to develop thriving client relations and can lead creative presentations

Strong conceptualisation and smart thinking skills

Energy, a sense of humor and an open & curious minds 

Exceptional conceptual and design skills and a robust portfolio that shows your talent both across mediums

A knack for strategic brainstorming, campaign development, creative brief development and creative execution

Additional Information

R-2884 F-3268 

Employment Type: OTHER

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