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Disney Customer Service Jobs (NOW HIRING)

CEI

Client Delivery Partner - Disney

Orlando, FL

CEI.AI - AI Engineering, IT Solutions/Consulting, & Enterprise Technology Services Job Title ... Monitor delivery performance and customer satisfaction while proactively addressing risks ...

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Disney Customer Service information

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How much do disney customer service jobs pay per hour?

As of Jul 1, 2026, the average hourly pay for disney customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

How hard is it to get hired at Disney?

Getting hired as a Disney Customer Service representative involves a competitive application process that includes submitting an online application, passing assessments, and participating in interviews. Candidates often need strong communication skills, a positive attitude, and relevant customer service experience; some roles may also require background checks and availability for flexible schedules.

How much does Disney customer service pay?

Disney customer service representatives typically earn an hourly wage ranging from $12 to $16, depending on experience and location. The role often involves part-time or full-time shifts, with some positions offering benefits and training in customer service skills.

Can you work remotely at Disney?

Disney Customer Service roles are typically performed on-site at Disney locations, such as theme parks or corporate offices. Some remote customer service positions may be available, especially for corporate or call center roles, but most require in-person presence or specific training at designated locations.

What is a Disney Customer Service job?

A Disney Customer Service job involves assisting guests with inquiries, resolving issues, and ensuring a positive experience across various Disney services. Representatives may work in call centers, online support, or in-person at theme parks, hotels, and retail locations. Responsibilities include handling reservations, providing information about Disney products, and addressing guest concerns with professionalism and Disney’s signature hospitality. Strong communication skills, problem-solving abilities, and a passion for delivering magical guest experiences are essential.

Does Disney customer service work from home?

Disney customer service roles can be performed remotely, especially for customer support positions that involve phone, chat, or email communication. These jobs typically require a reliable internet connection, a quiet workspace, and sometimes specific technical skills or certifications. However, some roles may still require on-site presence depending on the position and location.

What are some of the typical challenges Disney Customer Service representatives face, and how are they supported?

Disney Customer Service representatives often encounter a wide range of guest inquiries, including managing high guest volumes during peak times and resolving unexpected issues while maintaining Disney’s signature hospitality. Representatives are supported through thorough onboarding, ongoing training, and strong teamwork, ensuring they feel confident in delivering excellent service. Supervisors, team leads, and supportive colleagues provide guidance and resources to assist with challenging situations. Collaborative problem-solving is encouraged, and employees are empowered to make decisions that create positive experiences for guests.

What are the key skills and qualifications needed to thrive in the Disney Customer Service position, and why are they important?

To thrive as a Disney Customer Service representative, you need strong communication skills, problem-solving abilities, and experience in hospitality or customer-facing roles, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and point-of-sale (POS) systems is valuable, as is knowledge of Disney-specific programs. Exceptional patience, a positive attitude, and attention to detail help individuals provide memorable guest experiences and resolve concerns effectively. These skills are essential to maintain Disney's high standards for guest satisfaction and create magical moments for visitors.

What cities are hiring for Disney Customer Service jobs? Cities with the most Disney Customer Service job openings:
What are the most commonly searched types of Disney Customer Service jobs? The most popular types of Disney Customer Service jobs are:
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What job categories do people searching Disney Customer Service jobs look for? The top searched job categories for Disney Customer Service jobs are:
Disney Customer Service jobs near you
Infographic showing various Disney Customer Service job openings in the United States as of June 2026, with employment types broken down into 65% Full Time, and 35% Part Time. Highlights an 85% In-person, and 15% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.
Sales Agent, Cotino, a Storyliving by Disney

Sales Agent, Cotino, a Storyliving by Disney

The Walt Disney Company

Palm Desert, CA

$35K/yr

Full-time

Medical, Life

Posted 19 days ago

Walt Disney Company rating

7.7

Company rating: 7.7 out of 10

Based on 126 frontline employees who took The Breakroom Quiz

5th of 48 rated entertainment

Job description

Job Posting Title:

Sales Agent, Cotino, a Storyliving by Disney

Req ID:

10151567

Job Description:

Job Description

The Disney Signature Experiences Team champions new business development projects and growth initiatives, diversifying the Disney Experiences portfolio. Cotino, a Storyliving by Disney community in the Greater Palm Springs area. The brilliant mountain-ringed valley was once a rejuvenating retreat for Walt and Lillian Disney. The architecture and amenities of the community will reflect the history and present-day inspiration of the rich valley culture!

As a Sales Agent with Cotino, a Storyliving by Disney , you key areas of focus in this role will be meeting and exceeding individual sales revenue goals, effective relationship building with guests, strong communication skills, and product knowledge proficiencies while being a collaborative teammate and positively influencing the site Sales team.

The Sales Agent is based on-site in Palm Springs, CA, and will report directly to the Sales Manager.

Responsibilities:

  • Navigate consumers through the sales journey, including a buying decision by building relationships while promoting the Disney brand with the highest integrity
  • Ensure that the buying experience is Disney-engaging and memorable
  • Have a connection to Disney, a deep understanding of Disney, and the value of the Disney brand
  • Be part of a strong team culture by contributing to setting standards for a collaborative environment and values for the entire team

Required Qualifications:

  • Active CA Real Estate License
  • 5+ years of sales experience in the hospitality and/or real estate industries, and or 3+ years of new home sales experience
  • Experience assisting buyers through the full real estate lifecycle process
  • Proficiency in handling a high volume of leads and multitasking effectively utilizing strong time management skills
  • Passion & enthusiasm for delivering exceptional customer service
  • Understand the importance of achieving individual goals that align with overall team goals and objectives.
  • Experience with CRM platforms such as Salesforce
  • Ability to communicate effectively, verbally & in writing and through active listening
  • Ability to understand, interpret, and analyze floor plans and blueprints
  • A valid Driver's License
  • Able to work a flexible schedule, including weekends and holidays

Preferred Qualifications:

  • Knowledge of the Greater Palm Springs, Coachella Valley, and Southern California real estate markets
  • Lifestyle or Master Planned Community sales experience

Education:

  • Undergraduate degree or equivalent work experience
  • Active and Valid CA Real Estate License

Additional Information

Benefits and Perks: Disney offers a rewards package to help you live your best life. This includes health and savings benefits, educational opportunities, and special extras that only Disney can provide. Learn more about our benefits and perks at https://jobs.disneycareers.com/benefits

Base Salary: The base salary for this position in Rancho Mirage is $35,000 per year.
Commission: Our highly competitive compensation includes commission based on the sales plan.
Benefits: This position is also eligible for a full range of medical, financial, and/or other benefits, depending on the level and position offered.

Job Posting Segment:

Disney Signature Experiences

Job Posting Primary Business:

Storyliving by Disney (SLbD)

Primary Job Posting Category:

Real Estate Sales

Employment Type:

Full time

Primary City, State, Region, Postal Code:

Palm Desert, CA, USA

Alternate City, State, Region, Postal Code:

Date Posted:

2026-06-11

What Walt Disney Company employees say

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Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Walt Disney logo

About Walt Disney

Sourced by ZipRecruiter

At Disney, we're storytellers. We make the impossible, possible. We do this through utilizing and developing cutting-edge technology and pushing the envelope to bring stories to life through our movies, products, interactive games, parks and resorts, and media networks. Now is your chance to join our talented team that delivers unparalleled creative content to audiences around the world. "We create happiness." That's our motto at Walt Disney Parks and Resorts. And it permeates everything we do. At Disney, you'll help inspire that magic by enabling our teams to push the limits of entertainment and create the never-before-seen!

Industry

Amusement, gambling, and recreation

Company size

10,000+ Employees

Headquarters location

Burbank, CA, US

Social media

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