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Disney Customer Service Jobs (NOW HIRING)

The Walt Disney Company

Systems Architect

Glendale, CA

$141K - $190K/yr

Experience with customer service, contact center technology, or customer engagement platforms ... Accommodations@Disney.com with your request. This email address is not for general employment ...

Getaway Travel Agency

Travel customer representative

$16.50 - $22.25/hr

Travel Customer Representative Our Arizona-based travel agency, specializing in Disney vacations ... Strong communication and customer service skills * Experience in customer support and customer ...

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Disney Customer Service information

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How much do disney customer service jobs pay per hour?

As of Jul 2, 2026, the average hourly pay for disney customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

How hard is it to get hired at Disney?

Getting hired as a Disney Customer Service representative involves a competitive application process that includes submitting an online application, passing assessments, and participating in interviews. Candidates often need strong communication skills, a positive attitude, and relevant customer service experience; some roles may also require background checks and availability for flexible schedules.

How much does Disney customer service pay?

Disney customer service representatives typically earn an hourly wage ranging from $12 to $16, depending on experience and location. The role often involves part-time or full-time shifts, with some positions offering benefits and training in customer service skills.

Can you work remotely at Disney?

Disney Customer Service roles are typically performed on-site at Disney locations, such as theme parks or corporate offices. Some remote customer service positions may be available, especially for corporate or call center roles, but most require in-person presence or specific training at designated locations.

What is a Disney Customer Service job?

A Disney Customer Service job involves assisting guests with inquiries, resolving issues, and ensuring a positive experience across various Disney services. Representatives may work in call centers, online support, or in-person at theme parks, hotels, and retail locations. Responsibilities include handling reservations, providing information about Disney products, and addressing guest concerns with professionalism and Disney’s signature hospitality. Strong communication skills, problem-solving abilities, and a passion for delivering magical guest experiences are essential.

Does Disney customer service work from home?

Disney customer service roles can be performed remotely, especially for customer support positions that involve phone, chat, or email communication. These jobs typically require a reliable internet connection, a quiet workspace, and sometimes specific technical skills or certifications. However, some roles may still require on-site presence depending on the position and location.

What are some of the typical challenges Disney Customer Service representatives face, and how are they supported?

Disney Customer Service representatives often encounter a wide range of guest inquiries, including managing high guest volumes during peak times and resolving unexpected issues while maintaining Disney’s signature hospitality. Representatives are supported through thorough onboarding, ongoing training, and strong teamwork, ensuring they feel confident in delivering excellent service. Supervisors, team leads, and supportive colleagues provide guidance and resources to assist with challenging situations. Collaborative problem-solving is encouraged, and employees are empowered to make decisions that create positive experiences for guests.

What are the key skills and qualifications needed to thrive in the Disney Customer Service position, and why are they important?

To thrive as a Disney Customer Service representative, you need strong communication skills, problem-solving abilities, and experience in hospitality or customer-facing roles, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and point-of-sale (POS) systems is valuable, as is knowledge of Disney-specific programs. Exceptional patience, a positive attitude, and attention to detail help individuals provide memorable guest experiences and resolve concerns effectively. These skills are essential to maintain Disney's high standards for guest satisfaction and create magical moments for visitors.

What cities are hiring for Disney Customer Service jobs? Cities with the most Disney Customer Service job openings:
What are the most commonly searched types of Disney Customer Service jobs? The most popular types of Disney Customer Service jobs are:
What states have the most Disney Customer Service jobs? States with the most job openings for Disney Customer Service jobs include:
What job categories do people searching Disney Customer Service jobs look for? The top searched job categories for Disney Customer Service jobs are:
Disney Customer Service jobs near you
Infographic showing various Disney Customer Service job openings in the United States as of June 2026, with employment types broken down into 65% Full Time, and 35% Part Time. Highlights an 85% In-person, and 15% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Remote Customer Service Agent/Travel Booker

ExploreMore with Fran

Remote

$15.75 - $21.25/hr

Other

Posted 8 days ago

Job description

Remote Customer Service Agent/Travel Booker

Overview: Are you passionate about travel and helping others create memorable experiences? We're looking for motivated individuals to join our team as a Remote Customer Service Agent/Travel Booker. In this role, you'll have the opportunity to design and book a wide range of travel experiences — including cruises, all-inclusive resorts, group and corporate travel, theme park adventures, sporting events, Disney vacations, and more. The choice is yours!

This is a rewarding opportunity for travel enthusiasts seeking flexibility, and excellent travel benefits. No prior experience is necessary — we provide comprehensive training and certification to set you up for success.

With access to industry-leading booking tools, exclusive pricing, and innovative lead-generation support, you'll have everything you need to grow your client base and thrive in the travel industry.

Key Responsibilities:

  • Coordinate resort bookings and ensure smooth guest experiences.
  • Maintain and update the resort website and social media.
  • Use social media and lead tools to attract new clients.
  • Provide excellent customer service and assist guests with travel plans.
  • Learn and utilize new software for better pricing and service.

Apply