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Disney Customer Service Jobs (NOW HIRING)

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Disney Customer Service information

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$9

$18

$26

How much do disney customer service jobs pay per hour?

As of Jul 22, 2026, the average hourly pay for disney customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

How hard is it to get hired at Disney?

Getting hired as a Disney Customer Service representative involves a competitive application process that includes submitting an online application, passing assessments, and participating in interviews. Candidates often need strong communication skills, a positive attitude, and relevant customer service experience; some roles may also require background checks and availability for flexible schedules.

How much does Disney customer service pay?

Disney customer service representatives typically earn an hourly wage ranging from $12 to $16, depending on experience and location. The role often involves part-time or full-time shifts, with some positions offering benefits and training in customer service skills.

Can you work remotely at Disney?

Disney Customer Service roles are typically performed on-site at Disney locations, such as theme parks or corporate offices. Some remote customer service positions may be available, especially for corporate or call center roles, but most require in-person presence or specific training at designated locations.

What is a Disney Customer Service job?

A Disney Customer Service job involves assisting guests with inquiries, resolving issues, and ensuring a positive experience across various Disney services. Representatives may work in call centers, online support, or in-person at theme parks, hotels, and retail locations. Responsibilities include handling reservations, providing information about Disney products, and addressing guest concerns with professionalism and Disney’s signature hospitality. Strong communication skills, problem-solving abilities, and a passion for delivering magical guest experiences are essential.

Does Disney customer service work from home?

Disney customer service roles can be performed remotely, especially for customer support positions that involve phone, chat, or email communication. These jobs typically require a reliable internet connection, a quiet workspace, and sometimes specific technical skills or certifications. However, some roles may still require on-site presence depending on the position and location.

What are some of the typical challenges Disney Customer Service representatives face, and how are they supported?

Disney Customer Service representatives often encounter a wide range of guest inquiries, including managing high guest volumes during peak times and resolving unexpected issues while maintaining Disney’s signature hospitality. Representatives are supported through thorough onboarding, ongoing training, and strong teamwork, ensuring they feel confident in delivering excellent service. Supervisors, team leads, and supportive colleagues provide guidance and resources to assist with challenging situations. Collaborative problem-solving is encouraged, and employees are empowered to make decisions that create positive experiences for guests.

What are the key skills and qualifications needed to thrive in the Disney Customer Service position, and why are they important?

To thrive as a Disney Customer Service representative, you need strong communication skills, problem-solving abilities, and experience in hospitality or customer-facing roles, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and point-of-sale (POS) systems is valuable, as is knowledge of Disney-specific programs. Exceptional patience, a positive attitude, and attention to detail help individuals provide memorable guest experiences and resolve concerns effectively. These skills are essential to maintain Disney's high standards for guest satisfaction and create magical moments for visitors.

What cities are hiring for Disney Customer Service jobs? Cities with the most Disney Customer Service job openings:
What are the most commonly searched types of Disney Customer Service jobs? The most popular types of Disney Customer Service jobs are:
What states have the most Disney Customer Service jobs? States with the most job openings for Disney Customer Service jobs include:
Infographic showing various Disney Customer Service job openings in the United States as of July 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.
Disney Store Limited Time Sales Associate

Disney Store Limited Time Sales Associate

Go! Retail Group

Pittsburgh, PA

$15/hr

Other

Medical, Retirement

Posted 7 days ago


Job description

Description

If you're a positive, curious, people-first leader who believes work should be fun, we'd love to hear from you. 

The predicted hourly pay rate is between $15.00


Disney Store Limited Time Sales Associate, Part Time


May 15, 2026 - early January 2027


Welcome to Disney Store Limited Time, operated by Go! Retail Group, a third-party retail operator. This new initiative to spread the magic of Disney will carry high-quality products, including product lines exclusive to Disney Stores that support and promote key entertainment initiatives and characters from Disney, Pixar, Marvel and Star Wars. Disney Store Limited Time locations are operated and staffed exclusively by Go! Retail Group. The limited-time store is a destination for guests of all ages, offering a curated selection of products - including trend fashion and accessories, toys, home, and collectibles.


About the Role


This Sales Associate Part Time position is a temporary position during the Disney Store Limited Time open dates, expected to run through the fourth quarter.

This is more than just a job, it's your opportunity to have fun and create unforgettable experiences for families and fans. As the Seasonal Sales Associate Part Time, you will:

  • Be part of a passionate team
  • Deliver exceptional, fun, and magical guest service
  • Create memorable, magical, in-store experiences
  • If you are high-energy and thrive on creating excitement and joy, we want YOU on our team!


What You'll Do

  • Support the Disney Store Limited Time's mission
  • Create a fun, welcoming, high-energy store environment
  • Engage children in an interactive way, allowing them to become part of the story
  • Engage with guests by asking open-ended questions to understand their needs and provide appropriate recommendations
  • Assist guest(s) in finding solutions that best meets their needs
  • Treat all guest and Team members with respect, fostering a positive and inclusive work environment
  • Maintain brand standards in guest engagement, visual presentation, and housekeeping
  • Perform cash wrap and POS duties efficiently while delivering exceptional Guest Service
  • Support Operational tasks, merchandise replenishment and other business needs
  • Adhere to all company policies, including standard operational procedures
  • Promote and maintain a safe working and shopping environment
  • Drive store results by suggesting additional items that enhance the guest experience
  • Demonstrate strong guest-focused engagement both on and off the sales floor
  • Work effectively as part of a team and contribute to team success
  • Receives feedback constructively and take appropriate action
  • Maintain a professional appearance in accordance with guidelines

What We're Looking For

  • Previous experience in retail or the service industry
  • Great communication skills
  • Able to work a flexible schedule (nights, weekends, holidays)
  • Detail-oriented and comfortable with store systems and POS platforms

Bonus Points If You Have

  • Retail or event management experience
  • Knowledge of merchandising, and store operations

Requirements

Qualifications/Basic Job Requirements:

One year of retail experience (or experience related in this field)

Enthusiasm about being an impactful and innovative leader

Self-motivated, passionate about the work you put out, lead with optimism and a solution-oriented mindset

High integrity, accountability, reliability, and responsible individual who is open to feedback

Create an exciting shopping experience by staying connected with the customer needs

Knowledge in retail operations, sales, customer service, merchandising, inventory control, and loss prevention

Basic computer skills, POS system and Microsoft office

Able to perform basic math functions

Flexible and strives in fast paced environment

Attention to detail

Job Posting Information:

Pay Rate: see below at bottom of posting

Part time

Up to 20 hours per week

Weekends as needed

Evenings as needed

This posting will remain open until filled. You are encouraged to apply early.

Benefits:

401K retirement plan

Employee discount

Flexible schedule

This job description has been designed to indicate the general nature and level of work performed by employees within this position. The actual duties, responsibilities, and qualification may vary based on assignment or group.

Go! Calendar Holdings, LLC is an equal opportunity employer and does not discriminate against individuals on the basis of race, gender, age, national origin, religion, marital status, veteran status, or sexual orientation.

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PHYSICAL DEMAND - The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

- The employee must occasionally lift and/or move up to 30 pounds.

- Specific vision abilities required by this job include close vision, distance vision and peripheral vision.

- While performing the duties of this job, the employee is regularly required to talk and hear.

- The employee is frequently required to use hands to finger, handle, or feel.

- The employee is required to stand; walk; reach with hands and arms.

WORK ENVIRONMENT - The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job working in a retail sales environment. The noise level in the work environment is usually moderate.

Physical and Mental Requirements/Work Environment:

Retail Store Environment

The following are the physical and mental requirements of the position as it is typically performed. Inability to meet one or more of these physical or mental requirements will not automatically disqualify a candidate or employee from the position. Upon request for a reasonable accommodation, Calendar Club may be able to adjust or excuse one or more of these requirements, depending on the requirement, the essential functions to which it relates, and the proposed accommodation.

_ Color Perception (Red, Green, Amber)

X Seeing

X Clear Speech

X Touching

X Hearing/Listening

X Finger

X Hand

X Dexterity

X Climbing

_ Ability to Mount/Dismount Forklift/Truck

X Pushing/Pulling

X Lifting (up to 30 pounds)

X Carrying (up to 30 pounds)

_ Driving (local/over the road)

X Ability to move distances within and between locations/offices

X Standing for long periods of time

Mental/Reasoning Requirements:

X Reading-Simple

X Reading- Complex

X Writing- Complex

X Writing-Simple

X Basic Math Skills

X Analysis/Comprehension

X Judgment/Decision Making

X Clerical

Work Environment:

X Shift Work

X Works Alone

X Works with others

X Verbal Contact w/Others

X Face-to-Face Contact

X Inside

_ Outside

_ Extreme heat

_ Extreme Cold

_ Mechanical Equipment

X Noise

_ Pressurized Equipment

X Electrical Equipment

X High Places

X Moving Objects

_ Fumes/Odors

_ Hazardous/Materials

X Dirt/Dust

Note: Nothing in this job specification restricts management's right to assign or reassign duties and responsibilities to this job at any time. Critical features of this job are described under various headings above. They may be subject to change at any time due to reasonable accommodations or other reasons. The above statements are strictly intended to describe the general nature and level of the work being performed. They are not intended to be construed as a complete list of all responsibilities, duties and skills required of employees in this position.