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Full Time 1800 Contacts Customer Service Jobs (NOW HIRING)

Customer Service Representative

Duluth, GA · On-site

$14.75 - $20/hr

WM0063 Contacts Customer Service DULGA Position : Full-Time Total Rewards: Benefits/Incentive Information Since 1915, Walman Optical has served thousands of independent eye care professionals ...

Associate Attorney

Carlsbad, CA · On-site

$105K - $150K/yr

Carlsbad Law Group, APC is a San Diego-Based, full-service law firm providing exceptional legal ... Bar (Required) Job Type: Full-time (1800) billable hour target; In person Monday through Friday Job ...

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Contacts customers for additional account information. * Assists in problem correspondence as required. * Prepares reports including CSR Daily Activity report and cash out report. * Responds to ...

Excellent/professional communication skills with both internal and external contacts * Proficient ... Job Type: Full-time Salary: $11.50 /hour

Must be able to work full time Primary people Contacts: * Customers, logistics team, service managers and technicians, Parts Department, Customer Service and VP of Technical Service Toughest Part of ...

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Full Time 1800 Contacts Customer Service information

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How much do full time 1800 contacts customer service jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for full time 1800 contacts customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are some common challenges faced in a full time 1800 Contacts customer service role, and how can new hires prepare for them?

A common challenge in the 1800 Contacts Customer Service role is managing a high volume of customer inquiries while maintaining a friendly and solution-oriented demeanor. New hires may also encounter situations where they need to quickly learn and apply product knowledge to address customer concerns efficiently. To prepare, it's helpful to develop strong communication skills, stay organized, and be comfortable with multitasking in a fast-paced environment. Team support and comprehensive training are provided, which help new employees adapt and grow in the role.

What is a full time 1800 Contacts customer service job?

Full Time 1800 Contacts Customer Service jobs involve assisting customers with their orders, answering questions about contact lenses, helping with account management, and resolving any product or service issues. Employees typically work regular full-time hours and interact with customers via phone, chat, or email. The role emphasizes strong communication skills, problem-solving abilities, and a customer-focused attitude. Training is usually provided to ensure representatives understand products, company policies, and customer service protocols.

What are the key skills and qualifications needed to thrive as a full time 1800 Contacts customer service representative, and why are they important?

To thrive as a Full Time 1800 Contacts Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, and basic computer proficiency is typically required. Outstanding empathy, patience, and the ability to remain calm under pressure help individuals stand out in this role. These skills ensure excellent customer experiences, efficient issue resolution, and support the positive reputation of the company.

What is the difference between Full Time 1800 Contacts Customer Service vs Full Time 1800 Contacts Sales Representative?

AspectFull Time 1800 Contacts Customer ServiceFull Time 1800 Contacts Sales Representative
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; sales experience preferred
Work EnvironmentCall center, office setting, remote optionsCall center, office setting, remote options
Employer & Industry UsageCustomer support for eyewear and contact lens productsSales of eyewear and contact lens products, customer engagement

Both roles involve working in a call center environment within the eyewear industry, requiring similar credentials. Customer Service focuses on assisting customers with inquiries and support, while Sales Representatives actively promote and sell products. Understanding these differences helps candidates choose the role that best fits their skills and career goals.

More about Full Time 1800 Contacts Customer Service jobs
What cities are hiring for Full Time 1800 Contacts Customer Service jobs? Cities with the most Full Time 1800 Contacts Customer Service job openings:
What are the most commonly searched types of 1800 Contacts Customer Service jobs? The most popular types of 1800 Contacts Customer Service jobs are:
What states have the most Full Time 1800 Contacts Customer Service jobs? States with the most job openings for Full Time 1800 Contacts Customer Service jobs include:
Infographic showing various Full Time 1800 Contacts Customer Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Customer Service Representative

Premier Staffing Solution

Leetonia, OH

$13.75 - $18.75/hr

Full-time

Re-posted 29 days ago


Job description

Job Summary:

The Customer Service Representative will primarily assist the inside and outside sales teams, focusing on managing customer communication and orders. The position is responsible for all aspects of customer order management, including receiving of the initial order, building client specifications, entering order into production software management system, and sending acknowledging order to the customer.


Duties/Responsibilities:

- Corresponds with customers to take orders, handle complaints, and provide any information they request

- Enters customer orders into system to meet customer requirement dates and prints customer acknowledgements

- Coordinates with Shipping Supervisor on customer orders, shipments, plans. Checks order status for customers to ensure on-time delivery and issues and delays are communicated in a timely manner for resolution

- Handles initial conversations with customers regarding complaints. Forwards complaint information to Quality Manager, Sales Manager, or Plant Manager

- Responsible for Customer Scorecards

- Issues purchase orders to Outside Processors. Checks order congruency to purchase order (QMP 5.0 ? Purchasing)

- Contacts customer regarding any discrepancies with the initial orders and communicates potential issues or on time delivery and status

- Makes corrections on orders in computer system and on purchase orders

- Checks inventory weekly against open orders

- Prints manifests and needed bills of lading

- Performs other duties as assigned


Education and Experience:

- High school diploma or general education degree (GED); or one to three years related experience and/or training; or equivalent combination of education and experience


Required Skills/Abilities:

- Ability to read and comprehend simple instructions, short correspondence, and memos

- Ability to write simple correspondence

- Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization

- Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals

- Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions

- Ability to deal with problems involving a few concrete variables in standardized situations


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About Premier Staffing Solution

Sourced by ZipRecruiter

With our strategic contingent workforce solutions, scale up or down to adapt to changing market demands. Don't let short-term staffing needs hold you back. Whether you need skilled manufacturing workers or reliable warehouse staff, we have the resources and expertise to provide the right people for the job.

Industry

Recruiting and staffing services

Company size

51 - 200 Employees

Headquarters location

Toledo, OH, US

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