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Customer Service Representative E Jobs (NOW HIRING)

SEER GROUP

CSR (54396)

Lynnwood, WA

$20 - $24/hr

E Provide frequent order status updates to customers and sales representatives. E Provide customer ... E Create service tickets and schedule appointments accurately. E Review customer account ...

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How much do customer service representative e jobs pay per hour?

As of May 29, 2026, the average hourly pay for customer service representative e in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Customer Service Representative, and why are they important?

To thrive as a Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and basic office applications is often required. Patience, active listening, and a positive attitude help individuals excel in handling diverse customer interactions. These skills are vital for resolving customer issues efficiently, maintaining satisfaction, and supporting a company's reputation.

What are the most common challenges faced by a Customer Service Representative E, and how can they be effectively managed?

Customer Service Representative E roles often involve handling complex customer inquiries, resolving escalated issues, and meeting strict performance metrics. One common challenge is managing high call volumes while maintaining quality and empathy in communication. To effectively manage these challenges, it’s important to develop strong problem-solving skills, stay organized under pressure, and utilize available resources such as knowledge bases and team support. Regular training and active collaboration with colleagues can also help representatives stay up-to-date and provide the best service possible.

What are Customer Service Representative E positions?

Customer Service Representative E positions are roles within a company that focus on assisting customers by answering inquiries, resolving issues, and providing information about products or services. The 'E' designation may indicate a specific level, department, or area of expertise within the customer service hierarchy. These representatives typically interact with customers via phone, email, chat, or in person, ensuring a positive customer experience and helping to maintain customer satisfaction. Their responsibilities often include handling complaints, processing orders, and offering solutions to customer problems.
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What cities are hiring for Customer Service Representative E jobs? Cities with the most Customer Service Representative E job openings:
What job categories do people searching Customer Service Representative E jobs look for? The top searched job categories for Customer Service Representative E jobs are:
Customer Service Representative E jobs near you
Infographic showing various Customer Service Representative E job openings in the United States as of May 2026, with employment types broken down into 2% As Needed, 36% Full Time, 58% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 84% Physical, 6% Hybrid, and 10% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.
Customer Service Rep - Ecommerce

Customer Service Rep - Ecommerce

John Boos & Co.

Effingham, IL • On-site

$20 - $25/hr

Other

This job post has expired today. Applications are no longer accepted.

Job description

LOCATION: Appleton, WI / Fox Valley, WI Area


About John Boos:

John Boos & Co. is a leader in premium wood and stainless-steel kitchen equipment and furniture, proudly made in the USA for almost 140 years. Serving foodservice, industrial, and consumer/retail markets, our products are known for their craftsmanship, durability, and timeless design. We’re looking for a personable, motivated Customer Service Representative to support the consumer Ecommerce vertical.

Job Summary:
We are seeking a friendly, detail-oriented Ecommerce Customer Service Representative to join our team. In this role, you will be a primary point of contact for customers shopping on our online store. You will assist with orders, emails, live chat, and phone calls to resolve issues, answer inquiries, and provide an outstanding customer experience that builds brand trust and customer loyalty.

Key Responsibilities:

  • Respond to customer inquiries via email, chat, and phone in a professional and timely manner.
  • Assist customers with order placement, returns, refunds, exchanges, and product questions.
  • Troubleshoot order and delivery issues with carriers and fulfillment teams.
  • Maintain accurate records of customer interactions in CRM or ticketing system.
  • Collaborate with other departments to resolve complex customer issues.
  • Monitor and escalate recurring issues to management for resolution.
  • Support accurate and timely order entry into the system.
  • Identify opportunities to improve the customer experience and streamline processes.
  • Stay up-to-date on products, policies, promotions, and system updates.
  • Receive and apply feedback from senior team members to continuously improve communication internally and with our customers.

Education & Experience:

  • High school diploma, associate’s degree, or bachelor’s degree
  • 1–3 years of professional experience in ecommerce, retail, or customer support roles
  • Excellent written and verbal communication skills
  • Strong problem-solving skills and attention to detail
  • Comfortable using customer service software, eCommerce platforms, and basic tech tools
  • Ability to multitask
  • Organized and dependable
  • Eager to learn and take direction well
  • Strong communicator who collaborates well with management and cross-functional teams
  • Flexible schedule, including occasional weekends or evenings as needed during peak holiday season