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Customer Service Representative E Jobs (NOW HIRING)

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Customer Service Rep - eCommerce

Nashville, TN · On-site

$15.50 - $21/hr

Description Job Title: eCommerce Customer Service Representative Department: eCommerce Reports to: Director of eCommerce & Web Services Position Summary: The eCommerce Customer Service Representative ...

Domino's Franchise

Customer Service Rep E South

Sandy, UT · On-site

$15.25 - $20.75/hr

Communication Skills · Ability to comprehend and give correct written instructions. · Ability to communicate verbally with customers and co-workers to process orders both over the phone and in ...

TransCore

Customer Service Representative

Natick, MA · On-site

$16.50 - $20/hr

Customer Service Representative TransCore (TRN), a subsidiary of ST Engineering, is seeking ... Ensures E-ZPass MA & PAY BY PLATE customer service requirements are protected and accounted for in ...

TransCore

Customer Service Representative

Lee, MA · On-site

$16.50 - $20/hr

Customer Service Representative TransCore (TRN), a subsidiary of ST Engineering, is seeking ... Ensures E-ZPass MA & PAY BY PLATE customer service requirements are protected and accounted for in ...

TransCore

Customer Service Representative

Ludlow, MA · On-site

$16.50 - $20/hr

Customer Service Representative TransCore (TRN), a subsidiary of ST Engineering, is seeking ... Ensures E-ZPass MA & PAY BY PLATE customer service requirements are protected and accounted for in ...

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How much do customer service representative e jobs pay per hour?

As of Aug 25, 2026, the average hourly pay for customer service representative e in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a customer service representative e?

Customer Service Representative E positions are roles within a company that focus on assisting customers by answering inquiries, resolving issues, and providing information about products or services. The 'E' designation may indicate a specific level, department, or area of expertise within the customer service hierarchy. These representatives typically interact with customers via phone, email, chat, or in person, ensuring a positive customer experience and helping to maintain customer satisfaction. Their responsibilities often include handling complaints, processing orders, and offering solutions to customer problems.

What are the key skills and qualifications needed to thrive as a customer service representative e?

To thrive as a Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and basic office applications is often required. Patience, active listening, and a positive attitude help individuals excel in handling diverse customer interactions. These skills are vital for resolving customer issues efficiently, maintaining satisfaction, and supporting a company's reputation.

What are the most common challenges faced by a customer service representative e, and how can they be effectively managed?

Customer Service Representative E roles often involve handling complex customer inquiries, resolving escalated issues, and meeting strict performance metrics. One common challenge is managing high call volumes while maintaining quality and empathy in communication. To effectively manage these challenges, it’s important to develop strong problem-solving skills, stay organized under pressure, and utilize available resources such as knowledge bases and team support. Regular training and active collaboration with colleagues can also help representatives stay up-to-date and provide the best service possible.

What other jobs can a customer service representative do?

Customer Service Representatives can transition into roles such as sales associate, account manager, technical support specialist, or administrative assistant, as these positions often require strong communication and problem-solving skills. They may also pursue roles in training, quality assurance, or customer success management, leveraging their experience with client interactions and service processes.
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Customer Service Representative E jobs near you
Infographic showing various Customer Service Representative E job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Customer Service Rep - eCommerce

Something Inked

Nashville, TN • On-site

$15.50 - $21/hr

Full-time

Posted 13 days ago

Job description

Description

Job Title: eCommerce Customer Service Representative

Department: eCommerce

Reports to: Director of eCommerce & Web Services


Position Summary:

The eCommerce Customer Service Representative will assist the Director of eCommerce & Web Services with day-to-day activities mainly associated with communicating directly with online customers via email regarding their online order and/or the web stores and their associated products in a kind, professional, and timely manner. 


Essential Duties and Responsibilities:


  •  Replying to customer message inquiries for our clients' online stores
  •  Online order management specifically in regards to refunds, exchanges, and order edits
  •  Group emailing order updates
  •  Staying aware of new product launches and inventory statuses 
  •  Representing the company and our clients' companies in a kind, professional, and timely manner
  •  Work with internal teams to accomplish customer service goals via eCommerce
  •  Work with clients to manage brand reputations 
  •  Following company guidelines to help streamline ecommerce customer service processes from start to finish














Requirements

Requirements:

  • Typing, spelling, grammar, and a positive attitude! 
  • Working knowledge of Google Suite, specifically Gmail, Google Sheets and/or Excel
  • Can work in a fast-paced environment 
  • Detail oriented
  • Self motivated and can work independently and with a team


Preferred but not required:


  •  Experience using Zendesk or similar customer service software
  •  Experience using Shopify or similar ecommerce software
  •  Experience using Shipstation or a similar shipping/fulfillment software


Apply