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Customer Service Representative E Jobs (NOW HIRING)

Wacker Chemie AG

Customer Service Representative

Ann Arbor, MI · On-site

$15.75 - $21.25/hr

Customer Service Representative Job Location (Short): Ann Arbor, MI, USA, 48108 Posting Start Date ... Credit-/debit request entry in SAP (indent only) E-Business: * Assist E-Business manager in ...

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Customer Service Representative E information

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How much do customer service representative e jobs pay per hour?

As of Sep 15, 2026, the average hourly pay for customer service representative e in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a customer service representative e?

Customer Service Representative E positions are roles within a company that focus on assisting customers by answering inquiries, resolving issues, and providing information about products or services. The 'E' designation may indicate a specific level, department, or area of expertise within the customer service hierarchy. These representatives typically interact with customers via phone, email, chat, or in person, ensuring a positive customer experience and helping to maintain customer satisfaction. Their responsibilities often include handling complaints, processing orders, and offering solutions to customer problems.

What are the key skills and qualifications needed to thrive as a customer service representative e?

To thrive as a Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and basic office applications is often required. Patience, active listening, and a positive attitude help individuals excel in handling diverse customer interactions. These skills are vital for resolving customer issues efficiently, maintaining satisfaction, and supporting a company's reputation.

What are the most common challenges faced by a customer service representative e, and how can they be effectively managed?

Customer Service Representative E roles often involve handling complex customer inquiries, resolving escalated issues, and meeting strict performance metrics. One common challenge is managing high call volumes while maintaining quality and empathy in communication. To effectively manage these challenges, it’s important to develop strong problem-solving skills, stay organized under pressure, and utilize available resources such as knowledge bases and team support. Regular training and active collaboration with colleagues can also help representatives stay up-to-date and provide the best service possible.

What other jobs can a customer service representative do?

Customer Service Representatives can transition into roles such as sales associate, account manager, technical support specialist, or administrative assistant, as these positions often require strong communication and problem-solving skills. They may also pursue roles in training, quality assurance, or customer success management, leveraging their experience with client interactions and service processes.
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Customer Service Representative E jobs near you
Infographic showing various Customer Service Representative E job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 77% Full Time, 20% Part Time, and 2% Contract. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Customer Service Representative (CSR)

West Norriton, PA • On-site

O'Donnell Metal Fabricators
Fabricated Metal Product Manufacturing • 11 - 50 employees
Learn more about O'Donnell Metal Fabricatorsexternal

$18 - $22/hr

Other

Medical, Retirement, PTO

Re-posted 27 days ago

Job description

We're Hiring: Customer Service Representative (CSR)
Location: Norristown, PA | Pay Range: $18-$22/hour | Full-Time
Company Overview:
Commercial Kitchen Ventilation provides commercial HVAC and kitchen ventilation service throughout the tri-state area.
When customers call, they need answers, scheduling, and support from someone who can stay organized and keep things moving. The office is a critical part of that process.
Position Summary:
We're hiring a Customer Service Representative (CSR) to support customer communications, scheduling, and day-to-day office operations.
This position is designed for someone who communicates well, stays organized, and is ready to learn.
What You'll Get:

  • $18-$22/hour based on experience and capability
  • Performance-based incentive opportunities
  • Pay increases tied to performance and capability
  • Health Insurance + Retirement Plan
  • Paid Holidays + PTO
What You'll Do:
  • Answer customer calls and schedule service appointments
  • Communicate with customers and technicians throughout the day
  • Maintain accurate customer and job information
  • Support general administrative and office functions
  • Help keep daily operations organized and moving forward
What You'll Bring:
  • Customer service, office, retail, hospitality, or administrative experience preferred
  • Strong communication and organizational skills
  • Comfortable using computers and software systems
  • Professional, dependable, and willing to learn
  • Ability to stay productive as priorities change

Working Conditions:
This role is primarily office-based but supports an industry that doesn't always operate during normal business hours. Evening and weekend on-call coverage is required on a rotating basis.
If you're reliable, willing to learn, and take pride in doing things right, apply.
Commercial Kitchen Ventilation is an Equal Opportunity Employer. We hire based on qualifications, capability, and performance.

Apply