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Benefits Csr Jobs (NOW HIRING)

AJC Search Associates, Ltd.

$17.50 - $23.75/hr

Prestigious Regional Broker's growth creates the need for a Customer Service Rep with 2 plus years of Employee Benefits experience, excellent Excel and interpersonal skills to handle their largest ...

AJC Search Associates, Ltd.

Regional Employee Benefits Consulting Firm's rapid growth creates the need for an Employee Benefits professional with claims and customer service experience. Ground floor opportunity to account ...

Works Plumbing

CSR / Customer Service Rep

Pacifica, CA · On-site

$18 - $25/hr

We offer our loyal team competitive compensation, great benefits, and a supportive work environment ... A DAY IN THE LIFE OF A CSR / Customer Service Rep Your primary goal is to ensure ultimate ...

Domino's

Customer Service Representative (CSR)

Walpole, NH · On-site

$14.50 - $19.75/hr

Customer Service Representative (CSR) Customer Service Representative: The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or ...

Domino's

Customer Service Representative (CSR)

Ayer, MA · On-site

$18 - $24.25/hr

Customer Service Representative (CSR) Customer Service Representative: The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or ...

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Customer Service Representative CSR

Dallas, TX · On-site

$18 - $20/hr

We are seeking a Tier I Customer Service Representative to join our team immediatley! You will be responsible for helping customers by providing product and service information and answering customer ...

Domino's

Customer Service Representative (CSR)

Middlebury, VT · On-site

$16.75 - $22.75/hr

Customer Service Representative (CSR) Customer Service Representative: The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or ...

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Benefits Csr information

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How much do benefits csr jobs pay per hour?

As of May 28, 2026, the average hourly pay for benefits csr in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Benefits Customer Service Representative, and why are they important?

To thrive as a Benefits Customer Service Representative, you need strong knowledge of benefits administration, problem-solving skills, and familiarity with relevant regulations, usually supported by a high school diploma or equivalent. Experience with customer relationship management (CRM) systems, benefits management software, and proficiency in Microsoft Office are typically required. Outstanding communication, patience, and attention to detail help you excel in resolving inquiries and supporting clients. These skills and qualities are vital for ensuring accurate information is provided, customer satisfaction is maintained, and compliance with policies is upheld.

What are the most common challenges Benefits CSRs face when assisting employees with their benefits inquiries?

Benefits Customer Service Representatives (CSRs) often encounter challenges such as addressing complex questions about coverage, navigating multiple benefits plans, and clarifying policy details for employees. They must stay up-to-date with frequent changes in regulations and plan options, which requires continuous learning. Additionally, handling sensitive or urgent issues with empathy and accuracy is essential, as employees rely on CSRs to resolve concerns promptly and confidentially.

What are Benefits CSRs?

Benefits Customer Service Representatives (CSRs) are professionals who assist employees, clients, or members with questions and issues related to their benefits packages, such as health insurance, retirement plans, and other employee benefits. They handle inquiries, resolve problems, explain benefits details, and process changes or claims. Benefits CSRs play a key role in ensuring individuals understand and can access their benefits, often working for insurance companies, third-party administrators, or corporate HR departments.

What is the difference between Benefits Csr vs Benefits Specialist?

AspectBenefits CsrBenefits Specialist
CredentialsHigh school diploma or equivalent; some roles may require certifications in benefits administrationTypically requires a bachelor's degree in HR, Business, or related field; certifications like CEBS are common
Work EnvironmentCustomer service centers, HR departments, call centersHR departments, insurance companies, corporate offices
Employer & IndustryEmployers in healthcare, insurance, and large corporationsSimilar industries, often overlapping with Benefits CSR roles
Search & Comparison IntentUnderstanding entry-level benefits roles, customer service in benefitsIn-depth benefits administration, policy management

Benefits Csr and Benefits Specialist roles often overlap but differ mainly in scope and required credentials. Benefits CSR positions focus on customer service and basic benefits support, while Benefits Specialists handle detailed benefits administration and policy management. Both roles are vital in HR and insurance industries, but Benefits Specialists typically require more advanced education and certifications.

More about Benefits Csr jobs
What job categories do people searching Benefits Csr jobs look for? The top searched job categories for Benefits Csr jobs are:
Benefits Csr jobs near you
Infographic showing various Benefits Csr job openings in the United States as of May 2026, with employment types broken down into 74% Part Time, 4% Temporary, and 22% Contract. Highlights an 94% Physical, and 6% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.
Remote Benefits Customer Service Representative

Remote Benefits Customer Service Representative

A-Line Staffing Solutions LLC

San Diego, CA • Remote

$17/hr

Other

Medical, Retirement

This job post has expired today. Applications are no longer accepted.

Job description

A-Line staffing is hiring for a Remote Benefits Customer Service Representative in San Diego, CA If interested APPLY NOW for IMMEDIATE consideration. Benefits Customer Service Representative Details · Location: MUST live within 2 hours of San Diego, CA 92108 – on site 1st day before going remote · Required to come in for meetings or major projects · Payrate: $17/hr+ - depending on bilingual status · Required Availability: Mon-Fri only, hours vary 6a-6p, 32 to 40 hours per week, possible OT. Might need to be available from 5:30a-8p Benefits Customer Service Representative Job Description · Quickly build rapport and respond to customers in a compassionate manner by identifying and exceeding expectations by responding in a respectful, accurate, timely manner, consistently meeting commitments via phone, email, and instant message · Ability to customize customer service approach to meet all types of member communication styles and personalities while maintaining professionalism, and diplomacy during difficult calls.

· Handle confidential information with sensitivity and discretion in accordance with HIPAA and Data Privacy laws and company data security requirements · Skillfully translate health and welfare and pension terms, complex plan information and processes into simple explanations and instructions that customers can understand and act upon · Read and understand clients plan documents and online knowledgebase tools while collecting relevant information to determine immediate requests/questions and to anticipate the future needs of the member Benefits Customer Service Representative Requirements · Must have High School Diploma or GED · Looking for any various experience, preferably in Customer Service or Call Center · Looking for English Speaking candidates or Bilingual in Spanish or French (Paid .75 Cents more if Bilingual, Fully Fluent in Spanish or French) Please click to apply now! Austin Faris or an A-Line Team Member will reach out to you as soon as possible! Email your resume to afaris@alinestaffing.com .

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About A-Line Staffing Solutions

Sourced by ZipRecruiter

A-Line Staffing Solutions is an established full-service recruiting and staffing provider that operates in the industry of human resources and recruitment. Based in Utica, Michigan, A-Line Staffing Solutions has been committed to its mission of providing innovative and effective workforce solutions since its foundation. The company specializes in providing high-quality staffing solutions for a range of disciplines, including Information Technology, Professional, Administrative, Healthcare, and more. A-Line prides itself on its ability to offer comprehensive and tailored staffing solutions in line with the varying needs of different businesses, which has played a crucial role in the company's growth and success.

Industry

Recruiting and staffing services

Company size

201 - 500 Employees

Headquarters location

Utica, MI, US

Year founded

2004

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