ZipRecruiter

Log In

1

Benefits Csr Jobs (NOW HIRING)

Works Plumbing

CSR / Customer Service Rep

Pacifica, CA · On-site

$18 - $25/hr

We offer our loyal team competitive compensation, great benefits, and a supportive work environment ... A DAY IN THE LIFE OF A CSR / Customer Service Rep Your primary goal is to ensure ultimate ...

Domino's

Customer Service Representative (CSR)

Springfield, VT · On-site

$16 - $21.75/hr

Customer Service Representative (CSR) Customer Service Representative: The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or ...

Domino's

Customer Service Representative (CSR)

Peterborough, NH · On-site

$16.50 - $22.50/hr

Customer Service Representative (CSR) Customer Service Representative: The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or ...

Domino's

Customer Service Representative (CSR)

Northfield, VT · On-site

$18.75 - $25.25/hr

Customer Service Representative (CSR) Customer Service Representative: 15 N Main Street, Northfield VT The Customer Service Representative will WOW the customer by making sure they have a positive ...

Domino's

Customer Service Representative (CSR)

Plymouth, NH · On-site

$16.50 - $22.50/hr

Customer Service Representative (CSR) Customer Service Representative: 15 N Main Street, Northfield VT The Customer Service Representative will WOW the customer by making sure they have a positive ...

next page

Showing results 1-20

All JobsBenefits Csr Jobs

Benefits Csr information

See salary details

$9

$18

$26

How much do benefits csr jobs pay per hour?

As of Aug 4, 2026, the average hourly pay for benefits csr in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are the most common challenges benefits CSRs face when assisting employees with their benefits inquiries?

Benefits Customer Service Representatives (CSRs) often encounter challenges such as addressing complex questions about coverage, navigating multiple benefits plans, and clarifying policy details for employees. They must stay up-to-date with frequent changes in regulations and plan options, which requires continuous learning. Additionally, handling sensitive or urgent issues with empathy and accuracy is essential, as employees rely on CSRs to resolve concerns promptly and confidentially.

What are the key skills and qualifications needed to thrive as a benefits customer service representative, and why are they important?

To thrive as a Benefits Customer Service Representative, you need strong knowledge of benefits administration, problem-solving skills, and familiarity with relevant regulations, usually supported by a high school diploma or equivalent. Experience with customer relationship management (CRM) systems, benefits management software, and proficiency in Microsoft Office are typically required. Outstanding communication, patience, and attention to detail help you excel in resolving inquiries and supporting clients. These skills and qualities are vital for ensuring accurate information is provided, customer satisfaction is maintained, and compliance with policies is upheld.

What is the difference between Benefits Csr vs Benefits Specialist?

AspectBenefits CsrBenefits Specialist
CredentialsHigh school diploma or equivalent; some roles may require certifications in benefits administrationTypically requires a bachelor's degree in HR, Business, or related field; certifications like CEBS are common
Work EnvironmentCustomer service centers, HR departments, call centersHR departments, insurance companies, corporate offices
Employer & IndustryEmployers in healthcare, insurance, and large corporationsSimilar industries, often overlapping with Benefits CSR roles
Search & Comparison IntentUnderstanding entry-level benefits roles, customer service in benefitsIn-depth benefits administration, policy management

Benefits Csr and Benefits Specialist roles often overlap but differ mainly in scope and required credentials. Benefits CSR positions focus on customer service and basic benefits support, while Benefits Specialists handle detailed benefits administration and policy management. Both roles are vital in HR and insurance industries, but Benefits Specialists typically require more advanced education and certifications.

What is a benefits CSR?

Benefits Customer Service Representatives (CSRs) are professionals who assist employees, clients, or members with questions and issues related to their benefits packages, such as health insurance, retirement plans, and other employee benefits. They handle inquiries, resolve problems, explain benefits details, and process changes or claims. Benefits CSRs play a key role in ensuring individuals understand and can access their benefits, often working for insurance companies, third-party administrators, or corporate HR departments.
More about Benefits Csr jobs
What job categories do people searching Benefits Csr jobs look for? The top searched job categories for Benefits Csr jobs are:
Benefits Csr jobs near you
Infographic showing various Benefits Csr job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 78% Full Time, 15% Part Time, and 6% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Benefits Customer Service Representative

A-Line Staffing Solutions

Richardson, TX • On-site

$18.50/hr

Other

Re-posted 9 days ago

Job description

Hybrid Benefits Customer Service Representative (Richardson, TX area) A-Line Staffing is hiring a Hybrid Benefits Customer Service Representative in the Richardson, TX (75081) area. If you’re interested, APPLY NOW for IMMEDIATE consideration. Position Details Location: Must live within 1 hour of Richardson, TX 75081 Work Style: Hybrid On-site required on Day 1 Must be able to come onsite for meetings and major projects as needed Pay Rate: $18.50/hr+ (depending on bilingual status) Schedule/Availability: Monday–Friday only Hours vary 8:00 AM–6:00 PM, 32–40 hours/week During busy season: 8:00 AM–11:00 PM
A-Line Staffing Solutions logo

About A-Line Staffing Solutions

Sourced by ZipRecruiter

A-Line Staffing Solutions is an established full-service recruiting and staffing provider that operates in the industry of human resources and recruitment. Based in Utica, Michigan, A-Line Staffing Solutions has been committed to its mission of providing innovative and effective workforce solutions since its foundation. The company specializes in providing high-quality staffing solutions for a range of disciplines, including Information Technology, Professional, Administrative, Healthcare, and more. A-Line prides itself on its ability to offer comprehensive and tailored staffing solutions in line with the varying needs of different businesses, which has played a crucial role in the company's growth and success.

Industry

Recruiting and staffing services

Company size

201 - 500 Employees

Headquarters location

Utica, MI, US

Year founded

2004

Social media

FacebookTwitter

View All A-Line Staffing Solutions Jobs

Apply