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Entry Level Customer Support Representative

Livonia, MI · On-site

$15 - $17/hr

If you are a motivated individual with a passion for client services, we encourage you to apply. Please note that this is an entry-level position, so no prior experience is required. However, strong ...

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How much do 1099 customer service jobs pay per hour?

As of Jun 25, 2026, the average hourly pay for 1099 customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the 1099 Customer Service position, and why are they important?

To thrive as a 1099 Customer Service professional, you need strong communication abilities, problem-solving skills, and experience in customer support—often without the requirement for a formal degree. Familiarity with CRM software, help desk platforms, and basic computer skills is highly beneficial, while customer service certifications can be a plus. Self-motivation, adaptability, and excellent time management are important soft skills since 1099 agents usually work independently. These competencies ensure that you can efficiently support clients, handle multiple inquiries, and deliver high-quality service in a remote or flexible work environment.

What should I expect regarding work schedule flexibility and workload as a 1099 Customer Service professional?

As an independent contractor in a 1099 Customer Service role, you generally have greater flexibility in setting your work hours compared to traditional employment. However, your workload may vary based on client needs, peak support times, and the volume of service requests assigned to you. It's important to communicate your availability clearly and manage your own time effectively, as you are responsible for meeting performance expectations without direct supervision. This autonomy is ideal for individuals who prefer self-management, but it also requires discipline to consistently deliver reliable customer service.

What is a 1099 Customer Service job?

A 1099 Customer Service job is an independent contractor role where you provide customer support services for a company without being classified as an employee. Instead of receiving a W-2, you are responsible for handling your own taxes, benefits, and scheduling. These positions often offer flexibility, allowing you to work from home and set your own hours. However, you may need to provide your own equipment and cover any related business expenses.

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1099 Customer Service jobs near you
Infographic showing various 1099 Customer Service job openings in the United States as of June 2026, with employment types broken down into 72% Full Time, 24% Part Time, and 4% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.
Senior Level Customer Service Representative | Customer Service Representative

Senior Level Customer Service Representative | Customer Service Representative

ProSidian Consulting

Charlotte, NC • On-site

$18.75 - $26/hr

Other

Posted 23 days ago

Job description

Senior Level Customer Service Representative

ProSidian is seeking a Senior Level Customer Service Representative for program support on an Exempt 1099 Contract: No Overtime Pay Basis Contract Contingent located CONUS - Charlotte, NC across the Mid Atlantic Region supporting strategic delivery of Government and Public Services Sector Human Capital Solutions through Temporary Help Services and Recruiting/Staff Augmentation capabilities for the City of Charlotte (COC).

Seeking Senior Level Customer Service Representative candidates with relevant Government And Public Services Sector experience (functional and technical area expertise also ideal) to support professional services engagement for Government And Public Services Sector Clients such as COC. This is a Contract Contingent or Contract W-2 (IRS-1099) Customer Service Representative Functional Area Professional - Staffing Augmentation and Recruiting Services Position; however, ProSidian reserves the right to convert to a Full-Time ProSidian employed W-2 Position.

Job Overview

Provide services and support as a Staffing Augmentation and Recruiting Services (Senior Level Customer Service Representative) in the Government And Public Services Industry Sector focusing on Human Capital Solutions for clients such as City of Charlotte (COC) | Charlotte Cooperative Purchasing Alliance (CCPA) Generally Located In CONUS - Charlotte, NC and across the Mid Atlantic Region (Of Country/World).

Responsibilities and Duties

  • Maintain high-value client accounts.
  • Resolve escalated issues.
  • Monitor client satisfaction trends.

Qualifications

  • 5+ years client service experience.

Education / Experience Requirements / Qualifications

  • Bachelor's degree preferred.

Skills Required

  • Negotiation, communication, account management.

Competencies Required

  • Client advocacy, relationship building, adaptability.

Ancillary Details Of The Roles

  • May handle contract renewals.
  • Coordinates client onboarding.

Other Details

  • Works closely with sales teams.

ProSidian Consulting is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, Vietnam era, or another eligible veteran status, or any other protected factor. All your information will be kept confidential according to EEO guidelines.

ProSidian Consulting has pledged to the Hiring Our Heroes Program of the US Chamber of Commerce Foundation and the "I Hire Military" Initiative of The North Carolina Military Business Center (NCMBC) for the State of North Carolina. All applicants are encouraged to apply regardless of Veteran Status.

Furthermore, we believe in HONOR ABOVE ALL—success while doing things the right way. Pride comes from the challenge; the reward is excellence in the work.

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About ProSidian Consulting

Sourced by ZipRecruiter

ProSidian is a management and operations consulting firm with a reputation for its strong national practice spanning six solution areas including Risk Management, Energy & Sustainability, Compliance, Business Process, IT Effectiveness, and Talent Management. We help clients improve their operations. Linking strategy to execution, ProSidian assists client leaders in maximizing company return on investment capital through design and execution of operations core to delivering value to customers. Visit www.ProSidian.com or follow the company on Twitter at www.twitter.com/ProSidianfor more information.

Industry

Business schools and computer and management training

Company size

11 - 50 Employees

Headquarters location

Charlotte, NC, US

Year founded

2004

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