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Inktel

FIFA 1099-CSR

Layton, FL · On-site

$18/hr

Each CSR will be an independent contractor, working from home using their own computer equipment that meets the technical requirements outlined below. This is a virtual customer support opportunity.

Customer Service

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Servicing - Customer Care Specialist

Troy, MI · On-site

$16/hr

Strong customer service, problem-solving, and conflict resolution abilities. * Excellent organizational skills with strong attention to detail. * Intermediate to advanced Microsoft Excel skills ...

Customer Service

Be Seen First

Servicing - Customer Care Specialist

Troy, MI · On-site

$16/hr

Strong customer service, problem-solving, and conflict resolution abilities. * Excellent organizational skills with strong attention to detail. * Intermediate to advanced Microsoft Excel skills ...

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How much do 1099 customer service jobs pay per hour?

As of Sep 15, 2026, the average hourly pay for 1099 customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a 1099 customer service?

A 1099 Customer Service job is an independent contractor role where you provide customer support services for a company without being classified as an employee. Instead of receiving a W-2, you are responsible for handling your own taxes, benefits, and scheduling. These positions often offer flexibility, allowing you to work from home and set your own hours. However, you may need to provide your own equipment and cover any related business expenses.

What are the key skills and qualifications needed to thrive in 1099 customer service?

To thrive as a 1099 Customer Service professional, you need strong communication abilities, problem-solving skills, and experience in customer support—often without the requirement for a formal degree. Familiarity with CRM software, help desk platforms, and basic computer skills is highly beneficial, while customer service certifications can be a plus. Self-motivation, adaptability, and excellent time management are important soft skills since 1099 agents usually work independently. These competencies ensure that you can efficiently support clients, handle multiple inquiries, and deliver high-quality service in a remote or flexible work environment.

What should I expect regarding work schedule flexibility and workload as a 1099 customer service professional?

As an independent contractor in a 1099 Customer Service role, you generally have greater flexibility in setting your work hours compared to traditional employment. However, your workload may vary based on client needs, peak support times, and the volume of service requests assigned to you. It's important to communicate your availability clearly and manage your own time effectively, as you are responsible for meeting performance expectations without direct supervision. This autonomy is ideal for individuals who prefer self-management, but it also requires discipline to consistently deliver reliable customer service.

How do I become a 1099 customer service worker?

To become a 1099 customer service worker, you typically need to have strong communication skills, relevant experience, and sometimes specific industry knowledge. You should set up as an independent contractor by obtaining any necessary business licenses, and may need to complete tax forms like the W-9. Many roles require working remotely with a computer and internet connection, and some employers may require proficiency with customer service software or tools.
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1099 Customer Service jobs near you
Infographic showing various 1099 Customer Service job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 77% Full Time, 20% Part Time, and 2% Contract. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

FIFA 1099-CSR

Layton, FL • On-site

Inktel
201 - 500 employees
Learn more about Inktelexternal

$18/hr

Full-time

Re-posted 5 days ago

Key responsibilities

  • Answer incoming customer calls and respond to inquiries via phone, email, and text while updating internal systems.

  • Troubleshoot technical issues related to products not working as expected and provide solutions to customers.

  • Establish a designated, noise-free work space and maintain product knowledge to deliver effective customer support.

Inktel rating

5.3

Company rating: 5.3 out of 10

Based on 11 frontline employees who took The Breakroom Quiz

Job description

Description
We're contracting WORK-FROM-HOME Independent contractors who can provide great customer service.
Compensation: Training $18.00/hr Production $18/hr. Get paid weekly!
Each CSR will be an independent contractor, working from home using their own computer equipment that meets the technical requirements outlined below. This is a virtual customer support opportunity.
Contractors must also be able to establish a designated work space, free from noise and distractions to handle incoming phone calls.
Contractors will be responsible for answering incoming calls from clients. Training will be provided on client information and systems used. (Eligible for training pay!)
Job Responsibilities:
This is a contracted virtual customer support job taking incoming calls, working from home using your own computer equipment that meets our technical requirements. You must be able to establish a designated work space, free from noise and distractions to handle incoming phone calls.
Strong desire to be helpful and take ownership to resolve customer situations
Troubleshoot technical issues that are related to products not working as expected
Provided customer relationship management tool to research inquiries, document customer interactions, and issue replacements
Receive and respond to inbound customer inquiries via phone, email, and text while updating internal computer applications and systems
Answer incoming customer inquiries
Collaborate with management teams to stay updated on new products, services, and policies
Engage with clients in a friendly and professional manner while actively listening to their concerns
Offer support and solutions to customers in accordance with the company's customer service policies
Maintain required product knowledge to deliver best in class service
Qualifications:
Excellent interpersonal and verbal skills, clear diction, tone and knowledge/use of proper grammar
Ability to explain complex, step-by-step processes to customers over the phone
Prior customer service/troubleshooting experience preferred
Ability to multitask by reading, typing, and navigating through applications while speaking with customers
Must be able to communicate effectively with customers, management, and co-worker
Exhibit a positive attitude and bring enthusiasm to work each and every day
Proven record of great attendance and demonstrating skills as a team player
** TRAINING CLASS BEGINS December 17th 2024 **
Training Schedule (2 days): Tuesday 12/17/24 - Wednesday 12/118/24 from 9:00AM - 5:00PM (NO training on weekends)
*Available Shifts after training:
  • This program operates Monday - Sunday between 9am - 6pm.

TECHNOLOGY REQUIREMENTS:
Minimum PC Requirements
CPU Speed
  • Dual Core 1.2 GHz or better
  • Intel Core i3 or AMD Ryzen 3 or better

Hard Drive
  • 40 GB or more of available space
  • 100 GB or more of total space

Memory
  • 4 GB of RAM minimum
  • 8 GB or RAM or better is preferable

Operating System
  • Windows 10 Professional (No Macs or Chromebooks)
  • Information on how to upgrade to Windows 10 Professional can be found here: https://support.microsoft.com/en-us/help/12384/windows-10-upgrading-home-to-pro
  • Two (2) available USB 2.0 or greater ports

Minimum Monitor and Accessory Requirements
Monitor*
  • 1280 x 1024 (SXGA) screen resolution
  • 1920 x 1080 (Full HD or 1080p)

USB Headset with Microphone
  • JPL TT3 Evo Binaural Headset (Headband + Boom) with Tough Case and JPL BL-053+P
  • JPL USB 2.0 universal bottom lead with volume and mute function
  • OR
  • High grade USB noise cancelling headphone available on Amazon or any other retailer

Camera
  • Integrated or USB camera with 1080p resolution or higher. Please note that camera models will vary. Please make sure the cameras are compatible with Windows 10. Available on Amazon or any other major retailer.

*Dual monitors required on client program
Minimum Software Requirements
Google Chrome**
  • Latest version of Google Chrome for Windows

**Certain client programs may require specific versions of Microsoft Internet Explorer
Minimum Internet Connectivity Requirements
Standard Connection / Speed
  • Hard-wired connection (no wireless)
  • Minimum 25 Mpbs download / Minimum 6 Mpbs upload
  • Internet connection must not be shared with more than 3 devices in the same location

Maximum Latency Threshold
  • 120 milliseconds (ms)

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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