Call Center Supervisor
Layton, FL · On-site
Model Inktel's Passion for People in every interaction. * Lead a team of 15-20 direct reports; coach, develop, and motivate them to ensure that they are providing world-class customer service on all ...
21 Inktel Jobs Hiring Near You
Call Center Supervisor
Layton, FL · On-site
Model Inktel's Passion for People in every interaction. * Lead a team of 15-20 direct reports; coach, develop, and motivate them to ensure that they are providing world-class customer service on all ...
Chick-Fil-A CSR - 1500
Layton, FL · On-site
$15.50 - $21/hr
Must be able to communicate effectively with customers, management, and co-worker Inktel is proud to be an Equal Opportunity Employer and Drug-Free Workplace. All qualified applicants will receive ...
Chick-Fil-A CSR - 1500
Layton, FL · On-site
$15.50 - $21/hr
Must be able to communicate effectively with customers, management, and co-worker Inktel is proud to be an Equal Opportunity Employer and Drug-Free Workplace. All qualified applicants will receive ...
Medi-Drive Aetna 1099
Layton, FL · On-site
$17/hr
... Class Inktel Team. Qualifications: * Proven track record of ALL of the following STRIVE values: * [S]ervice * [T]enacity * [R]esponsibility * [I]ntegrity * [V]ersatility * [E]ntrepreneurship
Medi-Drive Aetna 1099
Layton, FL · On-site
$17/hr
... Class Inktel Team. Qualifications: * Proven track record of ALL of the following STRIVE values: * [S]ervice * [T]enacity * [R]esponsibility * [I]ntegrity * [V]ersatility * [E]ntrepreneurship
... Class Inktel Team. Qualifications: * Proven track record of ALL of the following STRIVE values: * [S]ervice * [T]enacity * [R]esponsibility * [I]ntegrity * [V]ersatility * [E]ntrepreneurship
... Class Inktel Team. Qualifications: * Proven track record of ALL of the following STRIVE values: * [S]ervice * [T]enacity * [R]esponsibility * [I]ntegrity * [V]ersatility * [E]ntrepreneurship
BCT - Full Time Over 60
Layton, FL · On-site
$16.19/hr
... Class Inktel Team. Qualifications: * Proven track record of ALL of the following STRIVE values: * [S]ervice * [T]enacity * [R]esponsibility * [I]ntegrity * [V]ersatility * [E]ntrepreneurship
BCT - Full Time Over 60
Layton, FL · On-site
$16.19/hr
... Class Inktel Team. Qualifications: * Proven track record of ALL of the following STRIVE values: * [S]ervice * [T]enacity * [R]esponsibility * [I]ntegrity * [V]ersatility * [E]ntrepreneurship
... Class Inktel Team. Qualifications: * Proven track record of ALL of the following STRIVE values: * [S]ervice * [T]enacity * [R]esponsibility * [I]ntegrity * [V]ersatility * [E]ntrepreneurship
... Class Inktel Team. Qualifications: * Proven track record of ALL of the following STRIVE values: * [S]ervice * [T]enacity * [R]esponsibility * [I]ntegrity * [V]ersatility * [E]ntrepreneurship
Scheduler / Dispatch Agent WAH
Layton, FL · On-site
... Inktel Team. Ultimately, we bring people together. Whether it be our clients, their customers, our colleagues or our non-profit partners-we can't resist the fun of working with people. Each ...
Scheduler / Dispatch Agent WAH
Layton, FL · On-site
... Inktel Team. Ultimately, we bring people together. Whether it be our clients, their customers, our colleagues or our non-profit partners-we can't resist the fun of working with people. Each ...
BCT Reservationist- Full Time
Layton, FL · On-site
$15.87/hr
... Class Inktel Team. Qualifications: * Proven track record of ALL of the following STRIVE values: * [S]ervice * [T]enacity * [R]esponsibility * [I]ntegrity * [V]ersatility * [E]ntrepreneurship
BCT Reservationist- Full Time
Layton, FL · On-site
$15.87/hr
... Class Inktel Team. Qualifications: * Proven track record of ALL of the following STRIVE values: * [S]ervice * [T]enacity * [R]esponsibility * [I]ntegrity * [V]ersatility * [E]ntrepreneurship
May 11, 2026 Full-Time On-site Inktel Doral 8200 NW 33rd St Suite 100 Doral, FL 33122, USA Description Job Summary We are hiring an experienced Service Desk Lead to lead enterprise IT support ...
May 11, 2026 Full-Time On-site Inktel Doral 8200 NW 33rd St Suite 100 Doral, FL 33122, USA Description Job Summary We are hiring an experienced Service Desk Lead to lead enterprise IT support ...
... Class Inktel Team. Qualifications: * Proven track record of ALL of the following STRIVE values: * [S]ervice * [T]enacity * [R]esponsibility * [I]ntegrity * [V]ersatility * [E]ntrepreneurship
... Class Inktel Team. Qualifications: * Proven track record of ALL of the following STRIVE values: * [S]ervice * [T]enacity * [R]esponsibility * [I]ntegrity * [V]ersatility * [E]ntrepreneurship
Call Center Specialist Representative - Full Time Remote
Orlando, FL · On-site +1
$14.50 - $18.75/hr
Internet connection must not be shared with more than 3 devices in the same location Maximum Latency Threshold * 120 milliseconds (ms) #LI-Remote Inktel is proud to be an Equal Opportunity Employer ...
Call Center Specialist Representative - Full Time Remote
Orlando, FL · On-site +1
$14.50 - $18.75/hr
Internet connection must not be shared with more than 3 devices in the same location Maximum Latency Threshold * 120 milliseconds (ms) #LI-Remote Inktel is proud to be an Equal Opportunity Employer ...
Management Training Program
Layton, FL · On-site
Inktel is a special place. We're an established company with over a thousand employees and a track record of success of over 20 years . There's a reason we've been voted a Best Place to Work so ...
Management Training Program
Layton, FL · On-site
Inktel is a special place. We're an established company with over a thousand employees and a track record of success of over 20 years . There's a reason we've been voted a Best Place to Work so ...
Job Summary We are hiring an experienced Service Desk Lead to lead enterprise IT support operations in a high-visibility, professional environment. This role requires hands-on technical expertise and ...
Job Summary We are hiring an experienced Service Desk Lead to lead enterprise IT support operations in a high-visibility, professional environment. This role requires hands-on technical expertise and ...
Driven by our Passion for People, our Remote Beauty Advisors are keen on driving great customer experience. The Beauty Advisor provides client support via chat; assisting with client inquiries ...
Driven by our Passion for People, our Remote Beauty Advisors are keen on driving great customer experience. The Beauty Advisor provides client support via chat; assisting with client inquiries ...
Sephora W2 WAH 1800
Layton, FL · On-site
$15.25 - $18.25/hr
Driven by our Passion for People, our Remote Beauty Advisors are keen on driving great customer experience. The Beauty Advisor provides client support via chat; assisting with client inquiries ...
Sephora W2 WAH 1800
Layton, FL · On-site
$15.25 - $18.25/hr
Driven by our Passion for People, our Remote Beauty Advisors are keen on driving great customer experience. The Beauty Advisor provides client support via chat; assisting with client inquiries ...
FIFA (W2) CSR
Long Key, FL · Remote
$17/hr
Description We're HIRING Customer Service Reps. who can provide WORLD CLASS Customer Service. Compensation: Training $17.00/hr Production $17/hr. Each CSR will be working from home using their own ...
FIFA (W2) CSR
Long Key, FL · Remote
$17/hr
Description We're HIRING Customer Service Reps. who can provide WORLD CLASS Customer Service. Compensation: Training $17.00/hr Production $17/hr. Each CSR will be working from home using their own ...
Remote Customer Care Specialist (W2)
Doral, FL · On-site +1
$16.25 - $21.50/hr
Driven by our Passion for People, our Remote Customer Care Specialists are keen on driving great customer experience. The Remote Customer Care Specialist provides client support via chat; assisting ...
Remote Customer Care Specialist (W2)
Doral, FL · On-site +1
$16.25 - $21.50/hr
Driven by our Passion for People, our Remote Customer Care Specialists are keen on driving great customer experience. The Remote Customer Care Specialist provides client support via chat; assisting ...
FIFA (W2) CSR - 1700
Layton, FL · On-site
$17/hr
Description We're HIRING Customer Service Reps. who can provide WORLD CLASS Customer Service. Compensation: Training $17.00/hr Production $17/hr. Each CSR will be working from home using their own ...
FIFA (W2) CSR - 1700
Layton, FL · On-site
$17/hr
Description We're HIRING Customer Service Reps. who can provide WORLD CLASS Customer Service. Compensation: Training $17.00/hr Production $17/hr. Each CSR will be working from home using their own ...
Driven by our Passion for People, our Remote Beauty Advisors are keen on driving great customer experience. The Beauty Advisor provides client support via chat; assisting with client inquiries ...
Driven by our Passion for People, our Remote Beauty Advisors are keen on driving great customer experience. The Beauty Advisor provides client support via chat; assisting with client inquiries ...
Remote Customer Care Specialist - 1099 Contractor
Doral, FL · On-site +1
$16.25 - $21.50/hr
Driven by our Passion for People, our Remote Customer Care Specialists are keen on driving great customer experience. The Remote Customer Care Specialist provides client support via chat; assisting ...
Remote Customer Care Specialist - 1099 Contractor
Doral, FL · On-site +1
$16.25 - $21.50/hr
Driven by our Passion for People, our Remote Customer Care Specialists are keen on driving great customer experience. The Remote Customer Care Specialist provides client support via chat; assisting ...
Inktel Jobs Information
Does Inktel pay people when they’re sick?
No. Most people don’t get paid when they’re sick.
82% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 11 people who took the Breakroom Quiz between November 2024 and May 2026.
82% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 11 people who took the Breakroom Quiz between November 2024 and May 2026.
How easy is it to get time off at Inktel?
Some people find it hard to get time off.
60% of people report it’s hard to get time off.
Based on data from 10 people who took the Breakroom Quiz between November 2024 and May 2026.
60% of people report it’s hard to get time off.
Based on data from 10 people who took the Breakroom Quiz between November 2024 and May 2026.
Do Inktel managers change schedules at the last minute?
Most managers don’t change people’s schedules at the last minute.
80% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 10 people who took the Breakroom Quiz between November 2024 and September 2025.
80% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 10 people who took the Breakroom Quiz between November 2024 and September 2025.
How easy is it to take sick days at Inktel?
Some people find it hard to take sick days.
55% of people report that it’s hard to take time off if they are sick.
Based on data from 11 people who took the Breakroom Quiz between November 2024 and May 2026.
55% of people report that it’s hard to take time off if they are sick.
Based on data from 11 people who took the Breakroom Quiz between November 2024 and May 2026.
Is it stressful to work at Inktel?
Most people feel stressed out here.
80% of people say they often feel stressed out at work.
Based on data from 10 people who took the Breakroom Quiz between November 2024 and May 2026.
80% of people say they often feel stressed out at work.
Based on data from 10 people who took the Breakroom Quiz between November 2024 and May 2026.
Do people at Inktel recommend working with their team?
Only some people recommend working with their team.
36% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 11 people who took the Breakroom Quiz between November 2024 and May 2026.
36% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 11 people who took the Breakroom Quiz between November 2024 and May 2026.
Do people get enough training when they start at Inktel?
Most people didn’t get enough training when they started.
73% of people report they didn’t get enough training when they started working here.
Based on data from 11 people who took the Breakroom Quiz between November 2024 and May 2026.
73% of people report they didn’t get enough training when they started working here.
Based on data from 11 people who took the Breakroom Quiz between November 2024 and May 2026.
Do people get support to advance at Inktel?
Only some people are given support to advance their career here.
In the last year, 64% of people report not being given support to advance their career here.
Based on data from 11 people who took the Breakroom Quiz between November 2024 and May 2026.
In the last year, 64% of people report not being given support to advance their career here.
Based on data from 11 people who took the Breakroom Quiz between November 2024 and May 2026.
Do people think Inktel’s headquarters understands what’s happening where they work?
Most people think headquarters doesn’t understand what’s happening where they work.
80% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 10 people who took the Breakroom Quiz between November 2024 and May 2026.
80% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 10 people who took the Breakroom Quiz between November 2024 and May 2026.
Do workers feel well informed about how Inktel is doing?
Most people don’t feel well informed about how the company is doing.
80% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 10 people who took the Breakroom Quiz between November 2024 and May 2026.
80% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 10 people who took the Breakroom Quiz between November 2024 and May 2026.
What are the most popular cities for Inktel jobs?
What are the most popular job types at Inktel?
Full-time
Medical, Dental, Life, Retirement, PTO
Posted 17 days ago
Inktel rating
5.3
Based on 11 frontline employees who took The Breakroom Quiz
49th of 71 rated call and contact centers
Job description
Driven by our Passion for People, our Operations Supervisors are experts in coaching, training and bringing the best out of our agents. Developing talent is their bread and butter-and our Ops. Supervisors consistently perform at a high level. They report directly into the Site Director of their respective sites. They are primarily responsible for coaching their team of agents, developing talent, monitoring wait times, reporting on key metrics and managing escalations.
Ultimately, we bring people together. Whether it be our clients, their customers, our colleagues or our non-profit partners-we can't resist the fun of working with people. Each connection, each relationship matters. To STRIVE to be a part of something greater is in our DNA-and we don't use the word "strive" lightly. It embodies what we value.
Qualifications:
Responsibilities:
Salary & Benefits:
The compensation package for this position includes a competitive base salary commensurate with experience, as well as a comprehensive benefits package of medical, dental, short/long term disability, life insurance, personal time off, and a 401K plan.
Inktel is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Ultimately, we bring people together. Whether it be our clients, their customers, our colleagues or our non-profit partners-we can't resist the fun of working with people. Each connection, each relationship matters. To STRIVE to be a part of something greater is in our DNA-and we don't use the word "strive" lightly. It embodies what we value.
Qualifications:
- Proven track record of ALL of the following:
- [S]ervice
- [T]enacity
- [R]esponsibility
- [I]ntegrity
- [V]ersatility
- [E]ntrepreneurship
- Amazing combination of nimble thinking, high energy, passion and persistence: resourcefulness
- Empathetic and active listening
- Excellent communication skills: concision and clarity
- Passion for coaching, providing feedback and developing talent
- Positive outlook and enthusiastic attitude
- Conscientious team player
- Driven by delivering results
- Professional demeanor, put together
- Dependable and consistent
- 2-5 years of contact center or customer service experience with a minimum of two years in a leadership/management role
- Thrives in a fast-paced environment with changing priorities and goals
- Able to commute to our office in Ft. Lauderdale
Responsibilities:
- Model Inktel's Passion for People in every interaction.
- Lead a team of 15-20 direct reports; coach, develop, and motivate them to ensure that they are providing world-class customer service on all customer interactions, delivering on their commitments, and maximizing their potential.
- Implement strategies to keep attrition low.
- Oversee the day-to-day operation of your assigned program and ensure that program goals, such as service level, quality, and staffing, are met.
- Drive a culture of accountability, continuous improvement, and personal excellence.
- Communicate key messages effectively to ensure that direct reports are well informed about issues that may impact them or their customers.
- Prioritize objectives with little-to-no assistance, find issues and create and execute on solutions that address those issues.
- Work constructively with other departments, such as client services, quality assurance, training, and recruiting, to share ideas and leverage best practices.
- Develop and audit quality assurance strategies to ensure the delivery of world-class service.
Salary & Benefits:
The compensation package for this position includes a competitive base salary commensurate with experience, as well as a comprehensive benefits package of medical, dental, short/long term disability, life insurance, personal time off, and a 401K plan.
Inktel is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
About Inktel
Sourced by ZipRecruiter
Company size
201 - 500 Employees
Headquarters location
Miami Lakes, FL, US
Year founded
1993