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Servicing - Customer Care Specialist

Troy, MI · On-site

$16/hr

Strong customer service, problem-solving, and conflict resolution abilities. * Excellent organizational skills with strong attention to detail. * Intermediate to advanced Microsoft Excel skills ...

Diamond Parking

Customer Service Representative

Spokane, WA · On-site

$16.25 - $22/hr

Parking Services Customer Service Representative Department: Operations Reports To: Operations Manager / General Manager FLSA Status: Non-exempt Work Schedule: This role is required to work during ...

Hello Sunshine Travels

Customer Service

Tampa, FL · On-site

$14.50 - $19.75/hr

About the job Customer Service Customer Service Representative Travel Industry Remote | Flexible Schedule | About the Role: We're looking for an enthusiastic and detail-oriented Customer Service ...

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How much do services customer service jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for services customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a services customer service representative?

Services Customer Service representatives are professionals who assist customers with inquiries, complaints, or issues related to a company's services. They serve as the first point of contact, helping customers resolve problems, understand service offerings, and ensure satisfaction. Their responsibilities may include answering calls, responding to emails, troubleshooting issues, and processing service requests. Excellent communication and problem-solving skills are essential in this role. The goal is to maintain positive relationships and ensure customers have a good experience with the company's services.

What are the key skills and qualifications needed to thrive as a services customer service representative?

To thrive as a Services Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with CRM software, call center systems, and basic office applications is often required. Patience, active listening, and a positive attitude help you build rapport and effectively resolve customer issues. These skills are essential for delivering excellent customer experiences, retaining clients, and supporting overall business success.

What are some common challenges faced by services customer service representatives and how can they be managed effectively?

Services Customer Service representatives often encounter challenges such as handling high call volumes, managing difficult or upset customers, and balancing multiple tasks simultaneously. Effective time management, active listening skills, and maintaining a calm, empathetic approach can help address these challenges. Many organizations provide training and support systems—including knowledge bases and escalation procedures—to empower representatives to resolve issues efficiently and maintain high customer satisfaction.

What is the difference between Services Customer Service vs Technical Support Customer Service?

AspectServices Customer ServiceTechnical Support Customer Service
CredentialsHigh school diploma or equivalent; customer service trainingHigh school diploma; technical certifications often preferred
Work EnvironmentCall centers, retail, service desksIT help desks, software/hardware support centers
Industry UsageRetail, hospitality, service industriesIT, telecommunications, electronics
Common Search/ComparisonCustomer service roles in services industryTechnical support roles in tech industry

Services Customer Service focuses on assisting customers with general inquiries, complaints, and service-related issues in various industries. Technical Support Customer Service specializes in troubleshooting technical problems, often requiring technical knowledge or certifications. Both roles involve helping customers but differ in technical complexity and industry focus.

What types of jobs fall under services customer service?

Services customer service jobs include roles such as customer service representatives, call center agents, technical support specialists, and client service coordinators. These positions typically involve assisting customers with inquiries, resolving issues, and providing product or service information, often requiring communication skills and familiarity with customer management tools.
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Services Customer Service jobs near you
Infographic showing various Services Customer Service job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Kelly Services Customer Service Rep

Manhattan, NY • On-site

TradeJobsWorkforce
See more jobs at TradeJobsWorkforceexternal

$16.50 - $22.50/hr

Full-time

This job post has expired 3 days ago. Applications are no longer accepted.

Job description

Help us succeed as our next Kelly Services Customer Service Rep to perform daily responsibilities with dedication. Work with your team to maintain efficiency and service quality. Provide excellent interactions with customers and colleagues. Perks include competitive pay, flexible schedules, hands-on training, a collaborative workplace, and room for career growth.

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