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Customer Service Experience Jobs (NOW HIRING)

Micro Center

SERVICE EXPERIENCE ADVISOR

Marietta, GA · On-site

The Service Experience Advisor is the customer's first point of contact for technical service at Micro Center. This front-line role blends basic technical understanding with strong interpersonal ...

US Bank

Service Experience Lead

Tempe, AZ · Hybrid

$98K - $115K/yr

Helping the customers and businesses we serve to make better and smarter financial decisions and ... The Service Experience Studio (SES) is seeking a highly skilled customer experience strategy ...

Porcaro Ford

Service Experience Coordinator

Racine, WI

$18 - $25/hr

Porcaro Ford is looking for a Service Experience Coordinator to support our Service Department and ... Schedule and track customer pick-up and delivery appointments * Help coordinate mobile service ...

Nexora Talent

Remote- Customer Experience Service

Oakland, CA · Remote

$18.25 - $25/hr

Customer Experience Service (Remote) We are seeking a detail-oriented Customer Experience Service to support clients throughout their journey. In this role, you will assist with coordinating client ...

McDonald's

Guest Service Experience Lead

Lexington, KY · On-site

$16 - $20.50/hr

The Guest Experience Leader gets to create feel-good moments everyday with customers by: • Greeting guests and communicating with them while ordering • Offering help with using the ordering ...

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Customer Service Experience information

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$9

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How much do customer service experience jobs pay per hour?

As of Aug 4, 2026, the average hourly pay for customer service experience in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is the difference between Customer Service Experience vs Customer Support Specialist?

AspectCustomer Service ExperienceCustomer Support Specialist
CredentialsNone specific, often on-the-job trainingTypically requires technical knowledge or certifications
Work EnvironmentRetail, call centers, online platformsTechnical support centers, IT companies, software firms
Employer & Industry UsageBroadly used across retail, hospitality, telecomPrimarily in tech, software, and hardware industries
Search & Comparison IntentGeneral customer interaction skillsTechnical troubleshooting and product support

Customer Service Experience refers to the overall skills gained from interacting with customers across various industries, focusing on communication and problem-solving. Customer Support Specialist is a more technical role, often requiring specific knowledge to resolve product or service issues. While both roles involve assisting customers, the Support Specialist typically handles more technical inquiries, whereas Customer Service Experience emphasizes general customer interaction skills.

What are examples of customer service experience?

Customer service experience includes interacting with customers to address inquiries, resolve complaints, and provide product or service information. It often involves skills such as communication, problem-solving, and using tools like CRM software, and can be gained through roles in retail, call centers, hospitality, or technical support.

What are the key skills and qualifications needed to thrive in customer service experience, and why are they important?

To thrive in Customer Service Experience, you need strong communication abilities, problem-solving skills, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and support ticketing tools is often required. Patience, active listening, and a positive attitude help individuals build rapport and effectively address customer concerns. These skills and qualities are crucial to providing efficient, empathetic service that fosters customer loyalty and satisfaction.

What is customer service experience?

Customer service experience refers to the interactions and overall experience a customer has when engaging with a company's support or service team. It involves addressing customer inquiries, resolving issues, and ensuring customer satisfaction through effective communication and problem-solving. Positive customer service experience is crucial for building customer loyalty, maintaining a good brand reputation, and increasing repeat business. Professionals in this field are expected to be empathetic, patient, and knowledgeable about the company's products or services.

What are some common challenges faced by professionals in customer service experience roles, and how can they be effectively managed?

Professionals in Customer Service Experience roles often encounter challenges such as handling high volumes of inquiries, addressing difficult or dissatisfied customers, and maintaining consistent service quality across various channels. These challenges can be effectively managed by developing strong communication and problem-solving skills, utilizing customer relationship management (CRM) tools to track interactions, and participating in regular training sessions. Additionally, collaborating closely with other departments like technical support or sales helps ensure complex issues are resolved efficiently, leading to a more positive customer experience.
More about Customer Service Experience jobs
What cities are hiring for Customer Service Experience jobs? Cities with the most Customer Service Experience job openings:
What are the most commonly searched types of Customer Service Experience jobs? The most popular types of Customer Service Experience jobs are:
What states have the most Customer Service Experience jobs? States with the most job openings for Customer Service Experience jobs include:
Customer Service Experience jobs near you
Infographic showing various Customer Service Experience job openings in the United States as of July 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Specialist Customer Service Experience

Henkel AG & Co. KGaA

Rocky Hill, CT • On-site

$16.25 - $21.50/hr

Other

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

About this Position AtHenkel, you'll be part of an organization that's shaping the future throughinnovation, sustainability and collaboration. With our trusted brands likePersil, 'all, Loctite, Snuggle, and Schwarzkopf and our cutting-edgetechnologies, you'll have countless opportunities to explore new paths andgrow.
Thisposition is with our Adhesive Technologies business unit - where we empower ourpeople to transform industries and provide our customers with a competitiveadvantage through adhesives, sealants and functional coatings.
Dare to learn new skills, advance in your career andmake an impact at Henkel.  What youll do
  • Accountable for customer facing activities/customer experience, acting as SPOC for customer, adopting customer centric mindsetRun OTC and Customer Service Management, focusing mainly on customer interaction related activities (in/outbound)
  • Contribute to the understanding of customer segments, needs and expectations by providing feedback on customer interactionsBuild customer relationship by supporting enquiries; Collect feedback & identify opportunities to drive CSAT, including regular visits
  • Enter relevant data in the CRM system to create call plan & ensure quality data for business development activities, schedule follow-ups
  • Provide quality service to customers while identifying opportunities to secure new business or support retention via customer interaction
  • Collaborate closely with internal partners (CSX, CoE, GBS+, SC), judging and aligning priorities to meet customer needs vs. SC capabilities
  • Support the implementation of organizational changes, processes, projects, pilots and regional best practices
  • Contribute to reviewing operations in own area of work & generate ideas to assist in identifying continuous improvement for operation efficiencies and customer experience 
  • Prioritize own workflow, ensure work is completed with productivity, quality & timeliness; use KPI's and reports to monitor own performance
  • Utilize customer service systems and tools (SAP & Service Cloud), driving efficiencies and providing feedback to contribute to improvement
  • Plan own activities on daily/weekly/monthly basis to ensure business continuity, enhance efficiencies & improve customer satisfaction

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