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Customer Service Experience Jobs (NOW HIRING)

Guest Service Experience Lead

Lexington, KY · On-site

$16 - $20.50/hr

The Guest Experience Leader gets to create feel-good moments everyday with customers by: • Greeting guests and communicating with them while ordering • Offering help with using the ordering ...

Customer Service

Spokane, WA

$16.25 - $22/hr

Responsible for providing an exceptional service experience to multiple customers at one time and contribute to the store achievement of Five-Star Customer Service. * Proactively address customer ...

Customer Service

Greenwood, IN

$15.25 - $20.75/hr

Responsible for providing an exceptional service experience to multiple customers at one time and contribute to the store achievement of Five-Star Customer Service. * Proactively address customer ...

Customer Experience Specialist

Peoria, IL · On-site

$17.50 - $21.75/hr

We work hard to offer unparalleled customer service and amazing products for pregnancy and beyond ... We are looking for an amazing Customer Experience Specialist to join our Team immediately.

Customer Service

Jupiter, FL · On-site

$15.75 - $21.25/hr

High School Diploma is required * 3 years of Customer Service experience (preferred ... Comfortability answering phones and greeting clients * Tech savvy ? strong computer skills ...

Join LA CONCHA BAKERY as a Customer Service Representative, where you will be the friendly face of ... Promote bakery products and provide recommendations to enhance customer experience. * Collaborate ...

Customer Service

Avon, CT

$15.75 - $21.50/hr

Previous Customer Service experience is required. Hours for this Customer Service Representative are 10:00am - 6pm or 11:00am - 7:00pm Pay for this Customer Service Representative position is 19.00 ...

Customer Service

Dickinson, ND

$15.25 - $20.75/hr

Previous customer service experience is a plus Join our team at Appliance & Furniture RentAll and be a part of a company that has been serving the Dickinson community for almost 30 years. Our mission ...

Previous customer service experience preferred * Friendly, outgoing personality with strong communication skills * Comfortable interacting with customers and answering questions * Dependable and ...

THE ROLE Customer Experience Specialist Be the human heartbeat behind Quince. You'll connect with ... Digital Intelligence: Comfortable adopting new tools to enhance service. * Empathy & Brand ...

Previous customer service experience preferred * Friendly, outgoing personality with strong communication skills * Comfortable interacting with customers and answering questions * Dependable and ...

Provide exceptional service by helping customers with inquiries regarding the status of their ... Lead Customer Experience Professionals: Oversee and guide the customer service team in day-to-day ...

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Customer Service Experience information

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How much do customer service experience jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for customer service experience in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is the difference between Customer Service Experience vs Customer Support Specialist?

AspectCustomer Service ExperienceCustomer Support Specialist
CredentialsNone specific, often on-the-job trainingTypically requires technical knowledge or certifications
Work EnvironmentRetail, call centers, online platformsTechnical support centers, IT companies, software firms
Employer & Industry UsageBroadly used across retail, hospitality, telecomPrimarily in tech, software, and hardware industries
Search & Comparison IntentGeneral customer interaction skillsTechnical troubleshooting and product support

Customer Service Experience refers to the overall skills gained from interacting with customers across various industries, focusing on communication and problem-solving. Customer Support Specialist is a more technical role, often requiring specific knowledge to resolve product or service issues. While both roles involve assisting customers, the Support Specialist typically handles more technical inquiries, whereas Customer Service Experience emphasizes general customer interaction skills.

What are the key skills and qualifications needed to thrive in Customer Service Experience, and why are they important?

To thrive in Customer Service Experience, you need strong communication abilities, problem-solving skills, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and support ticketing tools is often required. Patience, active listening, and a positive attitude help individuals build rapport and effectively address customer concerns. These skills and qualities are crucial to providing efficient, empathetic service that fosters customer loyalty and satisfaction.

What is customer service experience?

Customer service experience refers to the interactions and overall experience a customer has when engaging with a company's support or service team. It involves addressing customer inquiries, resolving issues, and ensuring customer satisfaction through effective communication and problem-solving. Positive customer service experience is crucial for building customer loyalty, maintaining a good brand reputation, and increasing repeat business. Professionals in this field are expected to be empathetic, patient, and knowledgeable about the company's products or services.

What are some common challenges faced by professionals in Customer Service Experience roles, and how can they be effectively managed?

Professionals in Customer Service Experience roles often encounter challenges such as handling high volumes of inquiries, addressing difficult or dissatisfied customers, and maintaining consistent service quality across various channels. These challenges can be effectively managed by developing strong communication and problem-solving skills, utilizing customer relationship management (CRM) tools to track interactions, and participating in regular training sessions. Additionally, collaborating closely with other departments like technical support or sales helps ensure complex issues are resolved efficiently, leading to a more positive customer experience.
More about Customer Service Experience jobs
What cities are hiring for Customer Service Experience jobs? Cities with the most Customer Service Experience job openings:
What are the most commonly searched types of Customer Service Experience jobs? The most popular types of Customer Service Experience jobs are:
What states have the most Customer Service Experience jobs? States with the most job openings for Customer Service Experience jobs include:
Infographic showing various Customer Service Experience job openings in the United States as of July 2026, with employment types broken down into 78% Full Time, 20% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.
Guest Service Experience Lead

Guest Service Experience Lead

McDonald's

Lexington, KY • On-site

$16 - $20.50/hr

Full-time, Part-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 13 hours ago


McDonald's rating

5.1

Company rating: 5.1 out of 10

Based on 10,912 frontline employees who took The Breakroom Quiz

57th of 103 rated fast food restaurants


Job description

This job posting is for a position in a restaurant owned and operated by an independent franchisee and not McDonald's USA. This franchisee owns a license to use McDonald's logos and food products, for example, when running the restaurant. However, this franchisee is a separate company and a separate employer from McDonald's USA. If you are hired for the job described in this posting, the franchisee will be your employer, not McDonald's USA. Only the franchisee is responsible for employment matters at the restaurant, including hiring, firing, discipline, supervisions, staffing, and scheduling employees. McDonald's USA has no control over employment matters at the restaurant. McDonald's USA will not receive a copy of your employment application and it will have no involvement in any employment decisions, including whether you receive an interview for the job or whether you are hired.
Description:
McDonald's Works for Me.
I'm going places. I want to have fun, I like to be challenged, and I need a schedule that works for me.
The Job for Me - Get a job that fits your life, inspires your best, and moves you forward. Choose your hours. Pursue your education. Build your skills and be yourself.
The Team for Me - Our people want to say YES - to working with energy and purpose, learning new skills, serving delicious food and creating feel-good moments with our guests. Does this sound like you? You'll fit right in.
The Place for Me - From here, you can go further than you thought possible. Reach your goals and build your future with college tuition assistance, high school completion programs, English language courses and valuable job skills.
We are committed to being America's best first job. Let's talk. Make your move.
See a day in the life of a Guest Experience Lead at McDonald's
https://www.youtube.com/watch?v=DiaN61vWY3A&feature=youtu.be
Requirements:
We believe in letting you do you. If you're looking for a part-time job that supports your full-time ambition, you've come to the right place. And right now we have an awesome opportunity for Guest Experience Leaders to work in our restaurant between the hours of 8am and 8pm. The Guest Experience Leader gets to create feel-good moments everyday with customers by:
• Greeting guests and communicating with them while ordering
• Offering help with using the ordering kiosks
• Offering assistance to those in need of some extra hands
• Checking with them once they have their food to make sure they're satisfied, or to see if they need anything else
• Ensuring kids receive a kid treat
• Handling any concerns
• Communicating with the restaurant team to provide feedback and recommendations
Assist with Mobile & Delivery Orders
  • Loves people & interacting with customers

All you'll need is an outstanding attitude, willingness to learn and grow and the capability to excel in a fast-paced, team environment. We'll teach you the rest. We offer great pay, tremendous benefits and a chance to grow like you wouldn't believe. Sound good? Give us a try! You must be 16 years of age or older to work as a Guest Experience Leader at corporate owned and operated McDonald's restaurant.
Additional Info:
A job as a Guest Experience Leader at a McDonald's Corporate owned restaurant gives you the chance to grow your skills and meet great people, while earning some outstanding benefits opportunities along the way. Those can include:
• Competitive pay
• Medical, dental and vision coverage
• 401k with matching contributions
• Paid time off equal to 2% of gross earnings
• Unpaid Leaves of Absence
• Education through Archways to Opportunity including opportunities to earn a High School degree, college tuition assistance and English classes as a second language
• Discount programs
• Free meals / meal discounts
  • Flexible schedules available to meet your needs

This job posting contains some information about what it is like to work in a McDonald's restaurant, but it is not a complete job description. People who work in a McDonald's restaurant perform a number of different tasks every day, and this posting does not list all of the essential functions of this job.
By applying to this position, I understand that I am applying to work at a restaurant that is owned and operated by an independent franchisee, not McDonald's USA. I understand that this franchisee is a separate company and a separate employer from McDonald's USA. Any information I provide in this application will be submitted only to the independent franchisee, who is the only company responsible for employment matters at this restaurant. I recognize that the independent franchisee alone will make all decisions concerning employment matters, including hiring, firing, discipline, supervision, staffing and scheduling. By applying for a job at a franchisee operated restaurant, I understand that the information I provide will be forwarded to the franchisee organization in order for that organization to reach out to me and process and evaluate my application. I acknowledge that McDonald's USA will not receive a copy of my employment application and will have no involvement in any employment decisions regarding me, including whether I receive an interview or whether I am hired to work for the franchisee. I understand that I need to contact the franchise organization for information about its privacy practices.

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About McDonald's

Sourced by ZipRecruiter

What began as a small drive-in restaurant in San Bernardino, California and has grown into an American icon that proudly serves 63 million customers every day around the globe. While much has changed over the last six decades, Ray Kroc's original commitment to Quality, Service, Cleanliness and Value has endured and made McDonald's a trusted favorite for over 65 years.

Industry

Food services and drinking places

Company size

10,000+ Employees

Headquarters location

Chicago, IL, US