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Customer Service Experience Manager Jobs (NOW HIRING)

Five Below

Customer Experience Manager

Arlington, TX · On-site

$15/hr

S.T. customer service experience; ensuring that each guest has a fast, friendly check out ... Partners with the store manager to recruit, train, coach, develop and supervise all crew members.

Five Below

Customer Experience Manager

Las Vegas, NV · On-site

$16/hr

S.T. customer service experience; ensuring that each guest has a fast, friendly check out ... Partners with the store manager to recruit, train, coach, develop and supervise all crew members.

Five Below

CUSTOMER EXPERIENCE MANAGER

Lincoln, NE · On-site

$18/hr

S.T. customer service experience; ensuring that each guest has a fast, friendly check out ... Partners with the store manager to recruit, train, coach, develop and supervise all crew members.

Five Below

Customer Experience Manager

Macedonia, OH · On-site

$15/hr

S.T. customer service experience; ensuring that each guest has a fast, friendly check out ... Partners with the store manager to recruit, train, coach, develop and supervise all crew members.

Five Below

Customer Experience Manager

Las Vegas, NV · On-site

$16/hr

S.T. customer service experience; ensuring that each guest has a fast, friendly check out ... Partners with the store manager to recruit, train, coach, develop and supervise all crew members.

Five Below

Customer Experience Manager

Cedar Park, TX · On-site

$15/hr

S.T. customer service experience; ensuring that each guest has a fast, friendly check out ... Partners with the store manager to recruit, train, coach, develop and supervise all crew members.

Five Below

Customer Experience Manager

Valencia, CA · On-site

$21.47/hr

S.T. customer service experience; ensuring that each guest has a fast, friendly check out ... Partners with the store manager to recruit, train, coach, develop and supervise all crew members.

Five Below

Customer Experience Manager

Mableton, GA · On-site

$15/hr

S.T. customer service experience; ensuring that each guest has a fast, friendly check out ... Partners with the store manager to recruit, train, coach, develop and supervise all crew members.

Five Below

Customer Experience Manager

Blackwood, NJ · On-site

$18.92/hr

S.T. customer service experience; ensuring that each guest has a fast, friendly check out ... Partners with the store manager to recruit, train, coach, develop and supervise all crew members.

Five Below

Customer Experience Manager

Columbia, MO

$18/hr

S.T. customer service experience; ensuring that each guest has a fast, friendly check out ... Partners with the store manager to recruit, train, coach, develop and supervise all crew members.

Five Below

Customer Experience Manager

Paso Robles, CA · On-site

$19.90/hr

S.T. customer service experience; ensuring that each guest has a fast, friendly check out ... Partners with the store manager to recruit, train, coach, develop and supervise all crew members.

Textron

Customer Experience Mgr

Augusta, GA

Manage, maintain, and organize 100 orders per month in various stages of the order-to-cash process ... Maximize customer satisfaction through routine communication and exceptional service.

Mark43

Customer Experience Manager

Los Angeles, CA · On-site

We are looking for a Customer Experience Manager to join our growing team. The Mark43 Customer ... The chance to participate in development opportunities, including through services like Udemy, from ...

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Customer Service Experience Manager information

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How much do customer service experience manager jobs pay per year?

As of Aug 31, 2026, the average yearly pay for customer service experience manager in the United States is $57,998.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $70,000.00 per year, depending on experience, location, and employer.

What does a Customer Service Experience Manager do?

A Customer Service Experience Manager is responsible for overseeing and improving the overall customer experience within an organization. They manage customer service teams, analyze customer feedback, and develop strategies to enhance satisfaction and loyalty. Their role often involves training staff, resolving escalated issues, and collaborating with other departments to ensure that customers receive high-quality service at every touchpoint. By monitoring key performance metrics, they help drive continuous improvement in customer interactions.

How does a Customer Service Experience Manager typically collaborate with other departments to improve customer satisfaction?

Customer Service Experience Managers often work closely with teams such as sales, product development, and marketing to identify customer pain points and implement solutions. They regularly participate in cross-functional meetings to relay customer feedback and advocate for service improvements. By fostering open communication between departments, they ensure that customer insights drive positive changes across the organization, ultimately enhancing the overall customer experience.

What are the key skills and qualifications needed to thrive as a Customer Service Experience Manager, and why are they important?

To thrive as a Customer Service Experience Manager, you need expertise in customer relations, problem-solving, and team leadership, often backed by a degree in business or communications. Familiarity with CRM platforms, customer feedback systems, and performance analytics tools is typically required. Exceptional interpersonal skills, emotional intelligence, and the ability to motivate and coach staff help you stand out in this role. These capabilities are crucial for driving customer satisfaction, resolving escalated issues, and enhancing the overall customer journey.

How do you become a customer service experience manager?

To become a customer service experience manager, candidates typically need a bachelor's degree in business, management, or a related field, along with several years of experience in customer service roles. Developing strong communication, leadership, and problem-solving skills is essential, and familiarity with customer relationship management (CRM) tools can be beneficial. Progression often involves gaining supervisory experience and demonstrating the ability to improve customer satisfaction metrics.

What skills do you need to be a customer service experience manager?

A customer service experience manager needs strong communication, leadership, and problem-solving skills to effectively oversee customer interactions and improve service quality. They should also have experience with customer relationship management (CRM) tools, data analysis, and team management to ensure a positive customer experience and meet organizational goals.

What cities are hiring for Customer Service Experience Manager jobs?

Cities with the most Customer Service Experience Manager job openings:

What are the most commonly searched types of Customer Service Experience jobs?

The most popular types of Customer Service Experience jobs are:

What states have the most Customer Service Experience Manager jobs?

States with the most job openings for Customer Service Experience Manager jobs include:

Customer Service Experience Manager jobs near you
Infographic showing various Customer Service Experience Manager job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $57,998 per year, or $27.9 per hour.

CUSTOMER SERVICE EXPERIENCE ASSOCIATE

Saint Augustine, FL

Hanania Automotive Group
Motor Vehicle Manufacturing • 501 - 1,000 employees
Learn more about Hanania Automotive Groupexternal

$12.75 - $17.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 23 days ago

Job description

Start your career in the automotive industry with a team that values professionalism, customer care, and growth. As a Customer Experience Service Associate with Hanania CDJR, you’ll be the first friendly face our customers see—greeting them in the service drive, safely moving and parking vehicles, and keeping the drive running smoothly. You’ll also assist with vehicle pick-ups, drop-offs, and loaner exchanges.

The HANANIA ADVANTAGE

  • Competitive pay

  • Medical, Dental, Vision & Supplemental benefits

  • Company-paid Life Insurance

  • 401(k) with match

  • PTO & Holidays

  • Employee vehicle purchase & service discounts

  • Career growth opportunities

Responsibilities

  • Greet customers and support the service drive

  • Move, park, and organize vehicles

  • Keep the service drive clean and clear

  • Perform quick vehicle walk-arounds

  • Transport vehicles and deliver loaners

Required Skills & Abilities:

  • Friendly and outgoing.
  • Good judgment and safe driving skills.
  • Commitment to continuous improvement.
  • Strong customer service skills
  • Self-motivated and easily takes direction from management.
  • Valid driver's license and clean driving record
  • Must be able to pass pre-employment screen (background & hair follicle drug test)

Physical Requirements:

  • Prolonged periods of sitting while driving.
  • Must be able to lift up to 15 pounds.
  • Must be able to stand, bend, and reach.

An Equal Opportunity Employer

Hanania Automotive Group is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.

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