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Sales Associate - Customer Service Experience

Oklahoma City, OK · On-site

$1.0K - $2.0K/wk

Respond to customer inquiries and provide exceptional customer service. Follow up with clients to ... Strong Interest in a sales career - Sales experience is a plus but not required. Excellent ...

Home Depot

Customer Experience Manager

Hays, KS · On-site

Customer Experience Managers (CXM) are members of the store leadership team that oversees execution ... They coach associates, address customer service escalations, and perform Manager on Duty (MOD ...

Elevation Labs

Customer Experience Manager

Denver, CO · On-site

$50K - $70K/yr

The Customer Experience Manager serves as the day-to-day point of contact for assigned customers, ensuring seamless and responsive experience in sales, service, and operations. The role is focused on ...

UNIFIED BANK

Customer Experience Manager

Dover, OH · On-site

$36K - $46K/yr

... of Customer Experience Manager . This position reports directly to UNIFIED BANK's Customer ... Leads and develops Customer Service Representatives in operational job knowledge, products and ...

Five Below

Customer Experience Manager

Chattanooga, TN · On-site

$15/hr

S.T. customer service experience; ensuring that each guest has a fast, friendly check out ... Partners with the store manager to recruit, train, coach, develop and supervise all crew members.

Office Depot

Customer Experience Manager

Greeley, CO · On-site

$20/hr

Your enthusiasm and expertise in print services will help us create and nurture a vibrant sales ... The Print Manager will help lead a customer-centric environment, engage with the local community ...

Five Below

Customer Experience Manager

Douglas, GA · On-site

The Customer Experience Manager (CEM) is responsible to "Wow the Customer", front end operations ... Training the staff on the High Fives of Customer Service * Ensures that each guest has a fast ...

Five Below

Customer Experience Manager

West Covina, CA · On-site

$20.90 - $22.40/hr

S.T. customer service experience; ensuring that each guest has a fast, friendly check out ... Partners with the store manager to recruit, train, coach, develop and supervise all crew members.

Five Below

Customer experience manager

Baytown, TX

$15/hr

S.T. customer service experience; ensuring that each guest has a fast, friendly check out ... Partners with the store manager to recruit, train, coach, develop and supervise all crew members.

Weis Markets

Customer Experience Manager

Edgewater, MD · On-site

... Experience Manager is responsible for the functions below, in addition to other duties as assigned ... Monitors breaks and lunches so customer service is not interrupted. * Oversees lot attendant ...

Cisco

Customer Experience Manager

Phoenix, AZ · On-site

This role drives the adoption of software, services, and value realization, leading to successful ... quality customer experience. Serving as a technology evangelist between customers and Cisco ...

Five Below

Customer Experience Manager

Willow Street, PA · On-site

$15/hr

Five Below Store Manager At Five Below our growth is a result of the people who embrace our purpose ... S.T. customer service experience; ensuring that each guest has a fast, friendly check out ...

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Customer Service Experience Manager information

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$24.5K

$58K

$101K

How much do customer service experience manager jobs pay per year?

As of Aug 10, 2026, the average yearly pay for customer service experience manager in the United States is $57,998.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $70,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Customer Service Experience Manager, and why are they important?

To thrive as a Customer Service Experience Manager, you need expertise in customer relations, problem-solving, and team leadership, often backed by a degree in business or communications. Familiarity with CRM platforms, customer feedback systems, and performance analytics tools is typically required. Exceptional interpersonal skills, emotional intelligence, and the ability to motivate and coach staff help you stand out in this role. These capabilities are crucial for driving customer satisfaction, resolving escalated issues, and enhancing the overall customer journey.

How do you become a customer service experience manager?

To become a customer service experience manager, candidates typically need a bachelor's degree in business, management, or a related field, along with several years of experience in customer service or team leadership. Developing strong communication, problem-solving skills, and familiarity with customer relationship management (CRM) tools are essential, and some roles may require leadership or certification in customer experience management. Progression often involves gaining experience in customer service roles and demonstrating the ability to improve customer satisfaction and team performance.

What skills do you need to be a customer service experience manager?

A customer service experience manager needs strong communication, leadership, and problem-solving skills to oversee customer interactions and improve service quality. They should also have experience with customer relationship management (CRM) tools and data analysis to monitor performance and implement improvements.

What does a Customer Service Experience Manager do?

A Customer Service Experience Manager is responsible for overseeing and improving the overall customer experience within an organization. They manage customer service teams, analyze customer feedback, and develop strategies to enhance satisfaction and loyalty. Their role often involves training staff, resolving escalated issues, and collaborating with other departments to ensure that customers receive high-quality service at every touchpoint. By monitoring key performance metrics, they help drive continuous improvement in customer interactions.

How does a Customer Service Experience Manager typically collaborate with other departments to improve customer satisfaction?

Customer Service Experience Managers often work closely with teams such as sales, product development, and marketing to identify customer pain points and implement solutions. They regularly participate in cross-functional meetings to relay customer feedback and advocate for service improvements. By fostering open communication between departments, they ensure that customer insights drive positive changes across the organization, ultimately enhancing the overall customer experience.
What cities are hiring for Customer Service Experience Manager jobs? Cities with the most Customer Service Experience Manager job openings:
What are the most commonly searched types of Customer Service Experience jobs? The most popular types of Customer Service Experience jobs are:
What states have the most Customer Service Experience Manager jobs? States with the most job openings for Customer Service Experience Manager jobs include:
Customer Service Experience Manager jobs near you
Infographic showing various Customer Service Experience Manager job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $57,998 per year, or $27.9 per hour.

Customer Experience Manager

Cottonwood Residential

Salt Lake City, UT

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 5 days ago

Job description

Do you love helping people feel at home? As a Customer Experience Manager, you will help residents feel at home in our community and assist prospective residents in finding their perfect apartment home! Your upbeat attitude, ability to clearly communicate, and desire to solve problems will be crucial to everyone feeling #HomeAtLast at Park Avenue Apartments in Salt Lake City, UT. Apply today! 

In this role, you will work full-time. A flexible schedule is required, which includes weekends and evening hours. 

Compensation & Benefits of a Customer Experience Manager
  • Competitive base pay and quarterly bonus structure!
  • Full health, vision, dental, life, and disability benefits - available within 1-30 days!
  • Generous 401k and HSA Company match!
  • Paid time off - eligible for 3 weeks (120 hours) in 1st year!
  • 10.5 paid holidays!
Qualifications & Experience of a Customer Experience Manager
  • Leasing, sales, and/or customer service experience required.
  • Minimum of one year of experience in multifamily property management required.
  • General marketing, social media, and online marketing experience required.
  • Exceptional multi-tasking and communication skills, both oral and written.
  • A good understanding of basic accounting practices is a plus.
  • Entrata Core experience is a plus.
  • Knowledge of Fair Housing Laws is preferred.
  • Weekend availability is required.
Job Summary of a Customer Experience Manager
  • Overseeing Customer Experience Specialist performance.
  • Processing applications and leases.
  • Assisting with move-in and move-out needs, including generating documentation and contracts necessary for renting. 
  • Assisting with outreach marketing, social media marketing, and with coordinating leasing and resident activities.
  • May occasionally perform supervisory duties in the absence of the Community Manager.

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