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Customer Service Experience Jobs in Michigan (NOW HIRING)

Customer Experience Specialist

Kalamazoo, MI ยท On-site

$16.75 - $21/hr

Provides dedicated service regarding orders, sample requests, documentation requests, returns ... High School Diploma or equivalent. * 3-5 years Customer Service Experience. * Must be able to work ...

Customer Experience Specialist

Kalamazoo, MI ยท On-site

$16.75 - $21/hr

Provides dedicated service regarding orders, sample requests, documentation requests, returns ... High School Diploma or equivalent. * 3-5 years Customer Service Experience. * Must be able to work ...

Customer Service

Grand Rapids, MI

$15.25 - $21/hr

Responsible for providing an exceptional service experience to multiple customers at one time and contribute to the store achievement of Five-Star Customer Service. * Proactively address customer ...

Provide outstanding customer service to all patients and visitors, ensuring a welcoming experience * Lead, train, and support front-office staff in reception workflows, patient check-in/out, and ...

Customer service

Detroit, MI ยท On-site

$13.25 - $18.25/hr

Skills and Experience: * High school diploma or equivalent is preferred * Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred

Customer service

Detroit, MI ยท On-site

$14.25 - $19.75/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...

Customer service

Detroit, MI ยท On-site

$14.25 - $19.75/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...

Customer service

Detroit, MI ยท On-site

$14.25 - $19.75/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...

Customer service

Detroit, MI ยท On-site

$14.25 - $19.75/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...

Customer service

Detroit, MI ยท On-site

$14.25 - $19.75/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...

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Customer Service Experience information

What is the difference between Customer Service Experience vs Customer Support Specialist?

AspectCustomer Service ExperienceCustomer Support Specialist
CredentialsNone specific, often on-the-job trainingTypically requires technical knowledge or certifications
Work EnvironmentRetail, call centers, online platformsTechnical support centers, IT companies, software firms
Employer & Industry UsageBroadly used across retail, hospitality, telecomPrimarily in tech, software, and hardware industries
Search & Comparison IntentGeneral customer interaction skillsTechnical troubleshooting and product support

Customer Service Experience refers to the overall skills gained from interacting with customers across various industries, focusing on communication and problem-solving. Customer Support Specialist is a more technical role, often requiring specific knowledge to resolve product or service issues. While both roles involve assisting customers, the Support Specialist typically handles more technical inquiries, whereas Customer Service Experience emphasizes general customer interaction skills.

What are examples of customer service experience?

Customer service experience includes interacting with customers to address inquiries, resolve complaints, and provide product or service information. It often involves skills such as communication, problem-solving, and using tools like CRM software, and can be gained through roles in retail, call centers, hospitality, or technical support.

What are the key skills and qualifications needed to thrive in customer service experience, and why are they important?

To thrive in Customer Service Experience, you need strong communication abilities, problem-solving skills, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and support ticketing tools is often required. Patience, active listening, and a positive attitude help individuals build rapport and effectively address customer concerns. These skills and qualities are crucial to providing efficient, empathetic service that fosters customer loyalty and satisfaction.

What is customer service experience?

Customer service experience refers to the interactions and overall experience a customer has when engaging with a company's support or service team. It involves addressing customer inquiries, resolving issues, and ensuring customer satisfaction through effective communication and problem-solving. Positive customer service experience is crucial for building customer loyalty, maintaining a good brand reputation, and increasing repeat business. Professionals in this field are expected to be empathetic, patient, and knowledgeable about the company's products or services.

What are some common challenges faced by professionals in customer service experience roles, and how can they be effectively managed?

Professionals in Customer Service Experience roles often encounter challenges such as handling high volumes of inquiries, addressing difficult or dissatisfied customers, and maintaining consistent service quality across various channels. These challenges can be effectively managed by developing strong communication and problem-solving skills, utilizing customer relationship management (CRM) tools to track interactions, and participating in regular training sessions. Additionally, collaborating closely with other departments like technical support or sales helps ensure complex issues are resolved efficiently, leading to a more positive customer experience.
What are the most commonly searched types of Customer Service Experience jobs in Michigan? The most popular types of Customer Service Experience jobs in Michigan are:
What cities in Michigan are hiring for Customer Service Experience jobs? Cities in Michigan with the most Customer Service Experience job openings:
Infographic showing various Customer Service Experience job openings in Michigan as of July 2026, with employment types broken down into 1% As Needed, 80% Full Time, 14% Part Time, 1% Temporary, and 4% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution.

Entry Level Customer Support Representative

Customer Service

Livonia, MI โ€ข On-site

$15 - $17/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

This job post hasย expired 1 day ago.ย Applications are no longer accepted.


Job description

Duties:

  • Entering data
  • Splitting and labeling loan packages
  • Ordering verifications of income
  • Verifying Social Security Numbers
  • Indexing of loan conditions
  • Ordering and uploading documents
  • Loan verification
  • Submitting summary report reviews
  • Reviewing state and federal compliance
  • Handling inbound and outbound calls

Qualifications:

  • High school diploma or equivalent
  • No Mortgage experience necessary
  • Comfortable with technology (experience using dual monitors)
  • Process oriented
  • Comfortable talking with clients over the phone
  • Ability to multitask and adapt to change
  • Positive attitude and willingness to learn
  • Strong attention to detail
  • Experience in a professional or office setting

We offer competitive compensation and benefits packages, including medical/dental/vision insurance, paid time off, and opportunities for career growth. If you are a motivated individual with a passion for client services, we encourage you to apply.

Please note that this is an entry-level position, so no prior experience is required. However, strong problem-solving skills, excellent communication abilities, and a willingness to learn are essential for success in this role.