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Services Customer Service Jobs (NOW HIRING)

Nan McKay

Customer Service Rep

Miami, FL · On-site

$15.25 - $20.75/hr

Customer Service Representative SUPERVISOR: Customer Service Supervisor STATUS: Non-Exempt SUMMARY The position duties include a wide range of activities related to providing Customer service to ...

Trade Supply Group

Be Seen First

Customer Service Representative

Water Mill, NY · On-site

$20 - $25/hr

Provide accurate information regarding products, services, orders, and company policies. * Schedule customer appointments with sales associates. * Process orders, returns, exchanges, payments, and ...

Wing Assistant

Customer Service Representative (India)

$16.50 - $22.25/hr

... services, CRM and VoIP • Experience with word-processing software and spreadsheets (e.g., MS Office) • Knowledge of online calendars and scheduling (e.g., Google Calendar) • Proactive ...

Bank of Luxemburg

Customer Service Assistant

Luxemburg, WI · On-site

$19.81 - $24.04/hr

Customer Service Assistant Luxemburg Main - Luxemburg, WI 54217 Salary Range $19.81 - $24.04 Hourly ... As part of Legacy Financial Services--Bank of Luxemburg's investment services team--you'll help ...

All American Facility Maintenance

CSR

Sunrise, FL · On-site

$21 - $25/hr

Must have a minimum of 2 years of dispatch / customer service (CSR) experience in the electrical, HVAC, plumbing, facility maintenance industry, or be a current college student / recent college grad.

ALL AMERICAN FACILITY MAINTENANCE

CSR

Sunrise, FL · On-site

$21 - $25/hr

Must have a minimum of 2 years of dispatch / customer service (CSR) experience in the electrical, HVAC, plumbing, facility maintenance industry, or be a current college student / recent college grad.

Home State Bank

Customer Service Representative

Jefferson, IA · On-site

$15.25 - $20.50/hr

This position is responsible for promoting additional products to customers and prospects, assisting customers with services supporting the overall relationship building efforts of the bank. As a CSR ...

Service Minds

Customer Service Agent

Bradenton, FL · On-site

$27/hr

Clearly communicate available services, scheduling options, and next steps * Ask appropriate questions to gather accurate information about the customer's service needs * Handle customer questions ...

Sila

Customer Service Representative

Pittsburgh, PA · On-site

$55K/yr

... home services start with expertly trained staff who share our vision for superior quality work and unique solutions for all of our customers. Sullivan's Customer Experience Team's mission is to ...

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Services Customer Service information

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How much do services customer service jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for services customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a services customer service representative?

Services Customer Service representatives are professionals who assist customers with inquiries, complaints, or issues related to a company's services. They serve as the first point of contact, helping customers resolve problems, understand service offerings, and ensure satisfaction. Their responsibilities may include answering calls, responding to emails, troubleshooting issues, and processing service requests. Excellent communication and problem-solving skills are essential in this role. The goal is to maintain positive relationships and ensure customers have a good experience with the company's services.

What are the key skills and qualifications needed to thrive as a services customer service representative?

To thrive as a Services Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with CRM software, call center systems, and basic office applications is often required. Patience, active listening, and a positive attitude help you build rapport and effectively resolve customer issues. These skills are essential for delivering excellent customer experiences, retaining clients, and supporting overall business success.

What are some common challenges faced by services customer service representatives and how can they be managed effectively?

Services Customer Service representatives often encounter challenges such as handling high call volumes, managing difficult or upset customers, and balancing multiple tasks simultaneously. Effective time management, active listening skills, and maintaining a calm, empathetic approach can help address these challenges. Many organizations provide training and support systems—including knowledge bases and escalation procedures—to empower representatives to resolve issues efficiently and maintain high customer satisfaction.

What is the difference between Services Customer Service vs Technical Support Customer Service?

AspectServices Customer ServiceTechnical Support Customer Service
CredentialsHigh school diploma or equivalent; customer service trainingHigh school diploma; technical certifications often preferred
Work EnvironmentCall centers, retail, service desksIT help desks, software/hardware support centers
Industry UsageRetail, hospitality, service industriesIT, telecommunications, electronics
Common Search/ComparisonCustomer service roles in services industryTechnical support roles in tech industry

Services Customer Service focuses on assisting customers with general inquiries, complaints, and service-related issues in various industries. Technical Support Customer Service specializes in troubleshooting technical problems, often requiring technical knowledge or certifications. Both roles involve helping customers but differ in technical complexity and industry focus.

What types of jobs fall under services customer service?

Services customer service jobs include roles such as customer service representatives, call center agents, technical support specialists, and client service coordinators. These positions typically involve assisting customers with inquiries, resolving issues, and providing product or service information, often requiring communication skills and familiarity with customer management tools.
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What cities are hiring for Services Customer Service jobs?

Cities with the most Services Customer Service job openings:

What job categories do people searching Services Customer Service jobs look for?

The top searched job categories for Services Customer Service jobs are:

What other helpful pages are available for Services Customer Service?

Other pages related to Services Customer Service:

Services Customer Service jobs near you
Infographic showing various Services Customer Service job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Customer Service Rep

Miami, FL • On-site

Nan McKay
See more jobs at Nan McKayexternal

$15.25 - $20.75/hr

Full-time

Re-posted 18 days ago

Job description

POSITION: Customer Service Representative 

SUPERVISOR: Customer Service Supervisor 

STATUS: Non-Exempt 

SUMMARY 

The position duties include a wide range of activities related to providing Customer service to Housing Choice Voucher (HCV) participants and HCV owners, and other stakeholders. 

SUPERVISION RECEIVED AND EXERCISED: 

Operates under the direct general supervision of a Supervisor. The Customer Service Representative exercises no supervision over other employees. 

ESSENTIAL DUTIES AND RESPONSIBILITIES 

The below statements are intended to describe the general nature and scope of work being performed by this position. This is not a complete listing of all responsibilities, duties and/or skills required. 

  • Receive and respond accurately and professionally to customer inquiries/concerns received via telephone, email or office visit. 
  • Research and explore caller answers.
  • Identify and escalate unresolved inquiries to management. 
  • Accurately and thoroughly record all interactions in the PHA system of records; Elite and Podio.
  • Defuse and deescalate irate customers as to ensure great customer experience. 
  • Verify and update customer information in the PHA system of record, Elite.
  • Perform data entry into SharePoint, and PHA business system. 
  • Provide excellent customer service to participants, landlords, co-workers, clients and vendors 
  • Ensure regular attendance and punctuality. 
  • Obtain certification in Housing Choice Voucher Basics within 120 days of employment. 
  • Perform duties quickly & efficiently as it’s a fast-paced environment.
  • Take in/scan/upload documents onto PHA system.
  • Perform other duties as assigned.

DESIRED QUALIFICATIONS: 

  • High School Diploma; Education equivalent to a two-year degree from a regionally accredited institution in Public Administration, Social Science or a closely related field preferred.
  • Alternatively, a minimum of two years of progressively responsible work experience for a public agency, or related work in the social service, community service, customer service and/or call center environments. 
  • Ability to communicate effectively both orally and in writing is required (bilingual English/Spanish or English/Creole preferred).
  • Strong typing and computer skills with knowledge of Microsoft Office products is required. 
  • Strong organizational skills required to prioritize tasks and demands and consistently to deliver work product on time.

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