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Services Customer Service Jobs (NOW HIRING)

APEC Water Systems

Customer Service Lead

Rosemont, IL · On-site

Customer Service Lead The Customer Service Lead is responsible for supporting the day-to-day execution of customer service operations across phone, email, chat, marketplace, social, and digital ...

Chipton-Ross

Customer Service Representative I

Lancaster, NY · On-site

$15.25 - $20.75/hr

Order Management - Process new orders, changes, cancellations, and expedite requests for aftermarket spares and repair services. * Customer Communication - Serve as the primary point of contact for ...

INTRUST Bank

Customer Service Representative

Wichita, KS · On-site

$18/hr

... services. • Follows procedures to prevent losses and identify potential fraud. • Consistent use of good judgment to protect customers and INTRUST Bank; protect the integrity of bank documents and ...

Nan McKay & Associates

Customer Service Rep

Newark, NJ · On-site

$16.75 - $22.75/hr

Customer Service Representative The position duties include a wide range of activities related to providing customer service to Housing Choice Voucher (HCV) participants and HCV owners, and other ...

Vixxo

Customer Service Representative

Hartford, CT

$16.25 - $22/hr

... services for clients with geographically-dispersed portfolios throughout North America. We work ... The Customer Service Representative acts as a liaison between clients and Vixxo to ensure decisions ...

WESBANCO

Customer Service Representative

Fairlawn, OH · On-site

$15.25 - $20.75/hr

Determines the proper individual/line of business to handle sales opportunities and more complex customer services issues. Essential Functions: Excellent Customer Service Perform Customer ...

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Services Customer Service information

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How much do services customer service jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for services customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a services customer service representative?

Services Customer Service representatives are professionals who assist customers with inquiries, complaints, or issues related to a company's services. They serve as the first point of contact, helping customers resolve problems, understand service offerings, and ensure satisfaction. Their responsibilities may include answering calls, responding to emails, troubleshooting issues, and processing service requests. Excellent communication and problem-solving skills are essential in this role. The goal is to maintain positive relationships and ensure customers have a good experience with the company's services.

What are the key skills and qualifications needed to thrive as a services customer service representative?

To thrive as a Services Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with CRM software, call center systems, and basic office applications is often required. Patience, active listening, and a positive attitude help you build rapport and effectively resolve customer issues. These skills are essential for delivering excellent customer experiences, retaining clients, and supporting overall business success.

What are some common challenges faced by services customer service representatives and how can they be managed effectively?

Services Customer Service representatives often encounter challenges such as handling high call volumes, managing difficult or upset customers, and balancing multiple tasks simultaneously. Effective time management, active listening skills, and maintaining a calm, empathetic approach can help address these challenges. Many organizations provide training and support systems—including knowledge bases and escalation procedures—to empower representatives to resolve issues efficiently and maintain high customer satisfaction.

What is the difference between Services Customer Service vs Technical Support Customer Service?

AspectServices Customer ServiceTechnical Support Customer Service
CredentialsHigh school diploma or equivalent; customer service trainingHigh school diploma; technical certifications often preferred
Work EnvironmentCall centers, retail, service desksIT help desks, software/hardware support centers
Industry UsageRetail, hospitality, service industriesIT, telecommunications, electronics
Common Search/ComparisonCustomer service roles in services industryTechnical support roles in tech industry

Services Customer Service focuses on assisting customers with general inquiries, complaints, and service-related issues in various industries. Technical Support Customer Service specializes in troubleshooting technical problems, often requiring technical knowledge or certifications. Both roles involve helping customers but differ in technical complexity and industry focus.

What types of jobs fall under services customer service?

Services customer service jobs include roles such as customer service representatives, call center agents, technical support specialists, and client service coordinators. These positions typically involve assisting customers with inquiries, resolving issues, and providing product or service information, often requiring communication skills and familiarity with customer management tools.
More about Services Customer Service jobs

What cities are hiring for Services Customer Service jobs?

Cities with the most Services Customer Service job openings:

What job categories do people searching Services Customer Service jobs look for?

The top searched job categories for Services Customer Service jobs are:

Services Customer Service jobs near you
Infographic showing various Services Customer Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Customer Service Representative

AlphaGraphics

Wood Dale, IL • On-site

$18.50/hr

Other

Medical, Retirement, PTO

Posted 17 days ago

Job description

Benefits:
  • IRA Contribution
  • Health insurance
  • Paid time off
  • Company parties
Our tight-knit team in Wood Dale is actively seeking a Customer Service Representative (CSR) to join us full time. The Customer Service Representative (CSR) is primarily responsible for establishing and maintaining positive relationships with our customers by ensuring their requirements and needs are met.
We are a 28 year old family owned and operated business. Most of our team has been with us for 5 or more years. We have a great work environment that lends itself to team oriented individuals. If you are a true team player looking for an enjoyable work place please apply. The owner strongly believes that he hires "co-workers" rather than "employees". There is enough stress in the world, we don't need to add to that, we strive to keep a friendly atmosphere. If you are ready to be part of a great team, this job is for you.
Customer Service Representative Perks and Benefits:
  • Competitive Compensation
  • Company-funded IRA contribution (eligible after 12 month anniversary)
  • Company-subsidized health insurance
  • Hard work, collaboration, humanity, fun, and laughter
  • Employee appreciation with birthday lunches, paid holiday time off and low stress environment
  • Paid vacation and sick days
  • Career path development
  • Full time 8-hour shift - Monday to Friday - Fully onsite
More than anything, we're looking for a highly collaborative and dependable Customer Service Representative (CSR) who is driven by the opportunity to contribute to the success of a local business. We are a small, passionate, and fast-paced team that is fully invested in our company's success, and we value contributions from each team member.
Customer Service Representative (CSR) Daily Tasks:
  • This is an in house customer service position working as part of our sales team along with our outside sales representative for
    client engagement.
  • Serve as the primary internal representative of the organization.
  • Convey to the customer our expertise in products, services and capabilities.
  • Communicate customer requirements to the production team.
  • Confer with customers by telephone or in-person to provide information about products or services.
  • Order entry and estimate generation, collect deposits or payments, or arrange for billing.
  • Attract potential customers by answering product and service questions and suggesting information about other products and services.
Customer Service Representative (CSR) Role Qualifications:
  • Experience conducting customer needs assessments, meeting quality standards for service, and evaluating customer satisfaction.
  • Ability to effectively build relationships with customers and teammates.
  • Strong written and verbal communication skills.
  • Desire to continuously look for ways to help people.
  • Critical thinking skills to identify the strengths and weaknesses of alternative solutions or approaches to a problem.
  • Past CSR experience is preferred but not necessary - we will train the right, enthusiastic team player that wants to learn.

AlphaGraphics is an established leader in the Printing, Design, and Sign industries. Our mission is to partner with small businesses and consumers and provide them with high-quality solutions that make life easier.
Apply today!
Compensation: $18.50 per hour
At AlphaGraphics, we offer careers for everyone! Whether you are just starting out, looking for that next great growth opportunity, or seeking a change, we have exciting roles to suit you.
We pride ourselves on our training programs in management, sales, operations, print, signs, design, and marketing. Join us with or without experience, and we will succeed together as a team!
We invite EVERYONE to apply!
*AlphaGraphics centers (locations) are independently owned and operated. The posted positions are offered by individual franchisees who interview, hire, manage and pay the employees hired for positions in a specific local location (center) through their specific business.

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