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Comed Customer Service Jobs (NOW HIRING)

ComEd

Sr Supvr Customer Service

Oakbrook Terrace, IL · On-site

$19.25 - $26.25/hr

... ComEd), Delmarva Power & Light (DPL), PECO Energy Company (PECO), and Potomac Electric Power ... Maintain and deliver optimum quality of service to customers and maximize employee productivity.

ComEd

Sr Regulatory Specialist

Oakbrook Terrace, IL · On-site

We are a Fortune 200 company, 20,000 colleagues strong serving more than 10.7 million customers at ... within ComEd and Exelon Business Services Company. The position requires an ability to work ...

ComEd

Engineer - Structural

Oakbrook Terrace, IL · On-site

At ComEd, we pride ourselves on our great culture and talented team. This position offers ... Applies technical knowledge to help promote a safe work environment and to enhance customer ...

ComEd

Arranger

Joliet, IL · On-site

... service ... We are a Fortune 200 company, 19,000 colleagues strong serving more than 10 million customers at ...

ComEd

Arranger

Joliet, IL · On-site

... service ... We are a Fortune 200 company, 19,000 colleagues strong serving more than 10 million customers at ...

ComEd

Business Program Manager

Oak Brook, IL · On-site

... Services, and awarding contracts. Job Scope This position supports the ComEd Energy Efficiency Commercial & Industrial portfolio by assisting the Customer Journey Team with outreach and marketing ...

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Comed Customer Service information

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How much do comed customer service jobs pay per hour?

As of Jun 8, 2026, the average hourly pay for comed customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

How does a ComEd Customer Service Representative typically collaborate with other departments to resolve customer issues?

ComEd Customer Service Representatives often work closely with teams in billing, field operations, and technical support to resolve customer inquiries efficiently. When a customer reports an outage or billing discrepancy, representatives coordinate with the relevant department to track progress and provide timely updates to the customer. This collaborative approach ensures that complex issues are addressed comprehensively and that customers receive accurate information. Building strong communication skills and a clear understanding of internal processes is essential for success in this role.

What are the key skills and qualifications needed to thrive as a ComEd Customer Service Representative, and why are they important?

To thrive as a ComEd Customer Service Representative, you need strong communication skills, problem-solving abilities, and basic knowledge of utility services, typically supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, and billing platforms is commonly required. Patience, empathy, and conflict resolution skills help representatives handle a variety of customer needs and concerns effectively. These skills are crucial for delivering high-quality support, ensuring customer satisfaction, and maintaining ComEd’s reputation.

What is the difference between Comed Customer Service vs Comed Meter Reader?

AspectComed Customer ServiceComed Meter Reader
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma; ability to read meters accurately
Work EnvironmentOffice settings and customer locationsOutdoor, fieldwork at various locations
Employer & Industry UsageUtility company customer supportUtility company field operations
Common Search & ComparisonCustomer interaction rolesField technician roles

Comed Customer Service primarily involves assisting customers with billing, service inquiries, and account management in an office or call center environment. In contrast, Comed Meter Readers work outdoors, physically reading utility meters at customer locations. Both roles are essential in the utility industry but differ in work environment, responsibilities, and required skills.

What are ComEd customer service representatives?

ComEd customer service representatives are professionals who assist customers of ComEd, the electric utility company, with a variety of needs. They handle inquiries about billing, service outages, account management, and new service requests. Their role involves resolving customer issues, providing information about energy usage and programs, and ensuring a positive experience for all customers. Representatives may work via phone, email, or online chat, and are trained to handle a wide range of customer concerns efficiently.
More about Comed Customer Service jobs
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What states have the most Comed Customer Service jobs? States with the most job openings for Comed Customer Service jobs include:
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Comed Customer Service jobs near you
Infographic showing various Comed Customer Service job openings in the United States as of May 2026, with employment types broken down into 82% Full Time, and 18% Part Time. Highlights an 100% In-person job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

COMED ENERGY CHOICE PROGRAM - CUSTOMER SERVICE REP

NY Marketing Firm

Chicago, IL • On-site

$300 - $500/wk

Other

Posted 15 days ago

Job description

Comed Energy Choice Program - Customer Service Rep

Powered by People

Job Description

Comed Energy Choice Program – Customer Service Representative/$300-500 Weekly

Filling 9 Entry Level Positions!

Start a Career Now! Customer Service - Full Training Entry Level – Located in the Loop, Downtown Chicago.

Providing professional, exceptional, and distinctive customer service and advertising campaigns. We are responsible for participating in ongoing market planning and developing new market opportunities for some of the top companies in our area. As a direct result of our "one of a kind" approach and success in increasing our client's brand name awareness by attracting new customers and exposing their product to new tiers of distribution, we are experiencing phenomenal growth. We strive to attract and retain the most capable and skilled people. We are looking for team players, natural leaders, and self-starters who are goal-oriented and have an affinity for working with people. Our philosophy and mentoring program supports each individual with the training, encouragement, and opportunity essentials to progressive career growth. Do not underestimate your own qualifications!

Openings include:

  • Entry Level Customer Service
  • Management
  • Promotions/Demonstrations Sales

Requirements:

  • Professional image is a must
  • Ability to communicate effectively
  • All great leaders were once students, so a student mentality is vital

We have 9 Entry Level openings that we are looking to fill ASAP. Graduates welcome! All positions must be filled ASAP! Commissions plus benefits!

Apply