ZipRecruiter

Log In

1

Comed Customer Service Jobs (NOW HIRING)

ComEd

Project Controls Scheduler

Oakbrook Terrace, IL · On-site

Primavera P6, Project View (ComEd and PECO), Hyperion System, Asset Suite 8, Microsoft Excel ... Ensures that all projects are statused, placed in service, and closed out in appropriate timeframes ...

ComEd

Sr Business Analyst

Oak Brook, IL · On-site

$93K - $120K/yr

... ComEd), Delmarva Power & Light (DPL), PECO Energy Company (PECO), and Potomac Electric Power ... operations, customer service, transmission and substation, distribution system operations ...

ComEd

Engineering Design Tech

Mount Prospect, IL · On-site

... ComEd), Delmarva Power & Light (DPL), PECO Energy Company (PECO), and Potomac Electric Power ... May respond to customer needs for service by evaluating standard versus required facilities in ...

next page

Showing results 1-20

All JobsComed Customer Service Jobs

Comed Customer Service information

See salary details

$9

$18

$26

How much do comed customer service jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for comed customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

How does a ComEd Customer Service Representative typically collaborate with other departments to resolve customer issues?

ComEd Customer Service Representatives often work closely with teams in billing, field operations, and technical support to resolve customer inquiries efficiently. When a customer reports an outage or billing discrepancy, representatives coordinate with the relevant department to track progress and provide timely updates to the customer. This collaborative approach ensures that complex issues are addressed comprehensively and that customers receive accurate information. Building strong communication skills and a clear understanding of internal processes is essential for success in this role.

What are the key skills and qualifications needed to thrive as a ComEd Customer Service Representative, and why are they important?

To thrive as a ComEd Customer Service Representative, you need strong communication skills, problem-solving abilities, and basic knowledge of utility services, typically supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, and billing platforms is commonly required. Patience, empathy, and conflict resolution skills help representatives handle a variety of customer needs and concerns effectively. These skills are crucial for delivering high-quality support, ensuring customer satisfaction, and maintaining ComEd’s reputation.

What is the difference between Comed Customer Service vs Comed Meter Reader?

AspectComed Customer ServiceComed Meter Reader
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma; ability to read meters accurately
Work EnvironmentOffice settings and customer locationsOutdoor, fieldwork at various locations
Employer & Industry UsageUtility company customer supportUtility company field operations
Common Search & ComparisonCustomer interaction rolesField technician roles

Comed Customer Service primarily involves assisting customers with billing, service inquiries, and account management in an office or call center environment. In contrast, Comed Meter Readers work outdoors, physically reading utility meters at customer locations. Both roles are essential in the utility industry but differ in work environment, responsibilities, and required skills.

What are ComEd customer service representatives?

ComEd customer service representatives are professionals who assist customers of ComEd, the electric utility company, with a variety of needs. They handle inquiries about billing, service outages, account management, and new service requests. Their role involves resolving customer issues, providing information about energy usage and programs, and ensuring a positive experience for all customers. Representatives may work via phone, email, or online chat, and are trained to handle a wide range of customer concerns efficiently.
More about Comed Customer Service jobs
What cities are hiring for Comed Customer Service jobs? Cities with the most Comed Customer Service job openings:
What states have the most Comed Customer Service jobs? States with the most job openings for Comed Customer Service jobs include:
What job categories do people searching Comed Customer Service jobs look for? The top searched job categories for Comed Customer Service jobs are:
Comed Customer Service jobs near you
Infographic showing various Comed Customer Service job openings in the United States as of May 2026, with employment types broken down into 82% Full Time, and 18% Part Time. Highlights an 100% In-person job distribution, with an average salary of $39,098 per year, or $18.8 per hour.
Sr Engineer - Transmission Line (Utilities)

Sr Engineer - Transmission Line (Utilities)

ComEd

Oakbrook Terrace, IL • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 26 days ago

ComEd rating

8.6

Company rating: 8.6 out of 10

Based on 26 frontline employees who took The Breakroom Quiz

Job description

Who We Are
We are powering a cleaner, brighter future.
Exelon is leading the energy transformation, and we are calling all problem solvers, innovators, community builders and change makers. Work with us to deliver solutions that make our diverse cities and communities stronger, healthier and more resilient.
We are powered by purpose-driven people like you who believe in being inclusive and creative, and value safety, innovation, integrity and community service. We are a Fortune 200 company, 20,000 colleagues strong serving more than 10.7 million customers at six energy companies -- Atlantic City Electric (ACE), Baltimore Gas and Electric (BGE), Commonwealth Edison (ComEd), Delmarva Power & Light (DPL), PECO Energy Company (PECO), and Potomac Electric Power Company (Pepco).
We are committed to creating an environment where every person can thrive. Our employee experience is grounded in four tenets that guide how we support our people: purposeful careers, growth opportunities, community impact, and support to thrive.
In our relentless pursuit of excellence, we elevate diverse voices, fresh perspectives and bold thinking. And since we know transforming the future of energy is hard work, we provide competitive compensation, incentives, excellent benefits and the opportunity to build a rewarding career.
Are you in?
Primary Purpose
The Sr Engineer - Transmission Line (Large Load Integration) oversees high-voltage transmission line projects (69kV, 138kV, 345kV, 765kV), including clearance analysis, PLS-CADD modeling, and managing new or modified transmission structures, switches, and conductors. They provide technical expertise for strategic, legislative, and operational decisions and help shape internal and industry standards. The role includes training and mentoring, and may require extended hours during storms or energy emergencies.
Primary Duties
  • Responsible for developing complete and constructible initial scopes of work for high-voltage transmission line projects in support of COMED's capital and reliability programs.
  • Develop project scope to ensure transmission projects are well-defined, standards-compliant, and execution-ready prior to detailed engineering.
  • Ensure designs comply with utility standards, NESC requirements, and applicable local, state, and federal regulations
  • Collaborate/Coordinate with Planning, Substation Engineering, Environmental, Real Estate, and Construction teams
  • Preferred experience with new transmission line construction, rehabilitation, and relocations across varied terrain, including elevation changes and constrained urban alley environments
  • Preferred Experience delivering projects ranging in scope from short segments of several structures to corridors exceeding 10 miles
  • Provides detailed technical training, mentorship, peer review, and/or guidance to others

Job Scope
  • Influences project decisions having a significant impact on the company.
  • Applies technical knowledge to help promote a safe work environment and to enhance customer satisfaction

Minimum Qualifications
  • Bachelor of Science degree in Engineering or Licensed Professional Engineer (2) (3) Knowledge of engineering designs, principles and practices
  • Ability to analyze and interpret complex electrical and mechanical systems.
  • Knowledge and ability to apply problem solving approaches and engineering theory.
  • Detailed knowledge of applicable standards, codes methods, and practices unique to areas of expertise.
  • 7+ years of professional engineering experience (1) (3) (See Note 3. Thorough knowledge and experience in unique areas of engineering expertise.
  • Ability to apply advanced engineering principles to identify and resolve complex issues.
  • Minimum of three related career experiences (4) (i.e., changes in technical job responsibilities, which may or may not include a change in department) OR
  • Lead Member of a recognized industry committee OR
  • Professional Engineer's License (2), advanced technical degree, MBA or Project Management Certification (1) Master's degree in Engineering reduces the OJT experience requirement by 1 year. (2) License must be issued by the state in which you are practicing. (3) PE License reduces the OJT experience requirement by 1 year. (4) Career related experiences is defined as changes in technical job responsibilities and does not have to include a change in department.
  • Note: Items (1) and (3) are mutually inclusive, whereby the maximum experience requirement reduction is one (1) year (e.g., in the case of an employee with both a master's degree in Engineering AND a PE license, the minimum experience requirement would be reduced by one (1) year).

Preferred Qualifications
  • Bachelor's Degree in Structural Engineering.
  • Graduate degree (1) or Graduate level work in Engineering, Business Administration or Project Management Certification
  • Licensed Professional Engineer (2) (3)
  • knowledge of PLS-CADD, PLS-POLE, PLS-TOWER, and FAD Tools to ensure seamless integration with the team and the continued success and reliable system operation.
  • Strong teamwork, interpersonal skills and the ability to communicate with all management levels.
  • Strong written and oral communication skills.
  • Ability to analyze industry wide trends and implement enhancements.

Benefits
  • Annual salary will vary based on a candidate's skills, qualifications, experience, and other factors: $103,200.00/Yr. - $141,900.00/Yr.
  • Annual Bonus for eligible positions: 15%
  • 401(k) match and annual company contribution
  • Medical, dental and vision insurance
  • Life and disability insurance
  • Generous paid time off options, including vacation, sick time, floating and fixed holidays, maternity leave and bonding/primary caregiver leave or parental leave
  • Employee Assistance Program and resources for mental and emotional support
  • Wellbeing programs such as tuition reimbursement, adoption and surrogacy assistance and fitness reimbursement
  • Referral bonus program
  • And much more

Note: Exelon-sponsored compensation and benefit programs may vary or not apply based on length of service, job grade, job classification or represented status. Eligibility will be determined by the written plan or program documents.

What ComEd employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

ComEd logo

About ComEd

Sourced by ZipRecruiter

ComEd began as the Western Edison Light Company, one of several companies owned by inventor and researcher Thomas Edison. In July 1892, another Edison employee moved to Chicago to run Edison's local company, Chicago Edison. Sam Insull had a sharp business mind and eagerly increased his knowledge of electricity. Through improved marketing and increased demand for electric lighting, Commonwealth Edison was born in September 1907. ComEd is a unit of Chicago-based Exelon Corporation, a Fortune 100 energy company with approximately 10 million electricity and natural gas customers. ComEd powers the lives of more than 4 million customers across northern Illinois, or 70 percent of the state’s population. ComEd's service territory borders Iroquois County to the south (roughly Interstate 80), the Wisconsin border to the north, the Iowa border to the west and the Indiana border to the east.

Industry

Utilities

Company size

10,000+ Employees

Headquarters location

Chicago, IL, US

Year founded

1907

Social media

FacebookTwitter

View All ComEd Jobs

Apply