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Csr 1 Jobs (NOW HIRING)

Primerica, Inc.

Customer Service Rep 1

Brentwood, TN · On-site

$38K/yr

About this Position The Customer Service Representative 1 responds to agents' written and telephone inquiries regarding state insurance licenses and assists with questions regarding pre-licensing ...

Primerica

Customer Service Rep 1

Brentwood, TN

$38K/yr

About This Position The Customer Service Representative 1 responds to agents' written and telephone inquiries regarding state insurance licenses and assists with questions regarding pre-licensing ...

PMC Integrity

Aidvantage CSR 1

Cedar Rapids, IA · Remote

$21.45/hr

Description Remote Customer Service Representative - Federal Student Loan Support PMC Integrity LLC is seeking motivated Remote Customer Service Representatives (CSR 1) to join our Aidvantage ...

PMC Integrity

Aidvantage CSR 1

Iowa City, IA · Remote

$21.45/hr

Description Remote Customer Service Representative - Federal Student Loan Support PMC Integrity LLC is seeking motivated Remote Customer Service Representatives (CSR 1) to join our Aidvantage ...

Recology

Customer Service Representative 1

Vallejo, CA · On-site

Addresses customer questions and resolves complaints through a combination of telephone service, computer data entry, billing, balancing and reconciling customer payments. * Maintains appropriate ...

Dexian

Retail Customer Service Rep 1

Saraland, AL · On-site

$13 - $14.40/hr

Retail Customer Service Rep 1 - * Location: On-site - Saraland, AL * Contract - 3-4 months Pay range - $13/hr - $14.4/hr Job Summary This position serves as the initial point of contact for customers ...

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How much do csr 1 jobs pay per hour?

As of Jun 19, 2026, the average hourly pay for csr 1 in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What does CSR mean in a job position?

In a job position, CSR stands for Customer Service Representative. This role involves assisting customers, resolving issues, and providing information about products or services, often requiring strong communication skills and familiarity with customer management tools.

What job makes $10,000 a month without a degree?

A Customer Service Representative (CSR) 1 typically does not earn $10,000 a month without significant experience or additional responsibilities. High earnings in customer service roles are uncommon without advanced skills, management positions, or specialized industries such as tech sales or financial services, which may require certifications or extensive experience.

What is a CSR 1?

A CSR 1, or Customer Service Representative Level 1, is an entry-level position responsible for assisting customers with inquiries, resolving issues, and providing information about products or services. These professionals typically handle phone calls, emails, or chats, ensuring customer satisfaction and accurate documentation of interactions. CSR 1s often follow company protocols and may escalate complex problems to higher-level staff. Strong communication and problem-solving skills are essential in this role. Training is usually provided, making it accessible for candidates new to customer service.

How can I make $2000 a week working from home?

A Customer Service Representative (CSR) can potentially earn $2000 a week by working full-time, often requiring strong communication skills, experience, and sometimes specialized training. Achieving this income may involve handling high call volumes, working for companies with higher pay rates, or taking on additional shifts or overtime, often facilitated through remote customer service platforms and tools.

What are the key skills and qualifications needed to thrive as a CSR 1 (Customer Service Representative), and why are they important?

To excel as a CSR 1, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and basic office applications is typically expected. Outstanding interpersonal skills, patience, and the ability to remain calm under pressure help you stand out in this role. These skills are crucial for efficiently resolving customer issues, maintaining satisfaction, and supporting the overall reputation of the company.

Is CSR a good entry level position?

Customer Service Representative (CSR) positions are typically considered good entry-level roles, as they often require minimal prior experience and focus on communication, problem-solving, and customer interaction skills. These roles can provide foundational experience in customer service, sales, and conflict resolution, making them suitable for individuals starting their careers.

What are some common challenges faced by a CSR 1 and how can they be effectively managed?

As a CSR 1 (Customer Service Representative Level 1), you may encounter challenges such as handling high call volumes, managing difficult customer interactions, and quickly learning new products or services. It’s important to remain patient and empathetic, utilize active listening skills, and follow established scripts or protocols to ensure consistent service. Many organizations offer training and support from supervisors or more experienced team members, so don’t hesitate to ask for guidance or feedback. Over time, you’ll develop strategies for efficiently resolving issues and maintaining positive customer relationships.

What is the difference between Csr 1 vs Customer Service Representative?

AspectCsr 1Customer Service Representative
CredentialsHigh school diploma or equivalent, basic customer service skillsHigh school diploma or equivalent, sometimes additional training
Work EnvironmentCall centers, retail, or office settingsCall centers, retail stores, or corporate offices
Industry UsageCommonly used in customer support roles across industriesWidely used across retail, telecom, banking, and service sectors

Both Csr 1 and Customer Service Representative roles involve assisting customers, handling inquiries, and providing support. The terms are often used interchangeably, but Csr 1 may refer to entry-level positions within larger customer service teams. Understanding these roles helps job seekers identify opportunities suited to their skills and experience.

More about Csr 1 jobs
What cities are hiring for Csr 1 jobs? Cities with the most Csr 1 job openings:
What states have the most Csr 1 jobs? States with the most job openings for Csr 1 jobs include:
What job categories do people searching Csr 1 jobs look for? The top searched job categories for Csr 1 jobs are:
Csr 1 jobs near you
Infographic showing various Csr 1 job openings in the United States as of June 2026, with employment types broken down into 2% Locum Tenens, 6% As Needed, 2% Full Time, 86% Part Time, 2% Temporary, and 2% Nights. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.
Customer Service Representative 1

Customer Service Representative 1

Boise State University

Boise, ID • On-site

Part-time

Medical, Dental, Retirement, PTO

Posted 4 days ago

Boise State University rating

7.7

Company rating: 7.7 out of 10

Based on 24 frontline employees who took The Breakroom Quiz

216th of 538 rated colleges and universities

Job description

Customer Service Representative 1
Job no: 499725
Work type: Classified
Location: Boise, ID
Categories: Customer Service, Admission and Enrollment
Job Summary/Basic Function:
Provide customer service and specialized information; assist individuals in applying, completing next steps towards attending, taking payments; perform nonroutine tasks; resolve issues and make working decisions within the area of specialization or responsibility with minimal supervision.
This position is fully on-site and requires employees to work on campus 100% of the time. Work is performed in a shared office environment and includes a combination of front-desk coverage, phone and email support, and admissions materials processing. The role may be a good fit for individuals interested in taking advantage of Boise State's employee tuition waiver benefit, as the department is willing to work with employees to accommodate part-time class schedules when operational needs allow.
Please note, this position is not eligible for visa sponsorship.
Department Overview:
At Boise State the office of Admissions and New Student Programs guides prospective students and their families throughout the college search, application, and admissions process. The New Student Programs team is dedicated to helping students successfully transition to Boise State by providing preparation, orientation, and onboarding support during their first year. Through these efforts, the department advances the University's strategic plan and enrollment goals.
Level Scope:
Applies basic skills while developing some specialized skills in procedures, operations, techniques, tools, materials, and/or equipment appropriate to area of specialization; performs routine and/or repetitive tasks; limited decision making required; generally works under close supervision; has no or limited experience; work is performed from within specific limits of established procedures and/or defined instructions.
Essential Functions:
60% of the Time, the Customer Service Representative 1 must:
  • Respond to student and family inquiries about admission procedures, policies, and requirements in person, over the phone, and by email.
  • Serve as a welcoming first point of contact for prospective students and families who are visiting Boise State University by promptly and professionally responding to their inquiries through in-person conversations at the front desk, phone conversations, and via email.
  • Answer admissions related questions thoroughly, clarify information, and determine students' educational backgrounds in order to provide appropriate information.
  • Serve as additional front-line support for Student Recruitment Specialists, assisting with admissions-related inquiries and customer service needs.
  • Research, interpret and maintain up-to-date knowledge of current University and state of Idaho policies.
  • Research and interpret complicated student application issues to find resolution.
  • Clarify, explain, and share difficult information in a compassionate manner.

35% of the Time, the Customer Service Representative 1 must:
  • Collect documents, handle mail, screen for accuracy, and process accordingly.
  • Match and upload application materials into Boise State's document imaging system.
  • Collect required applications, transcripts, test scores and miscellaneous paperwork from applicants and screen for accuracy.
  • Process incoming and outgoing mail accurately and in a timely manner.
  • Distribute incoming mail to appropriate individuals and contacts on a daily basis.
  • Ensure the variety of outgoing mail is matched to the appropriate corresponding enclosures before distribution.
  • Process and reconcile academic transcripts with student records, ensuring accurate data entry and maintenance across multiple online systems and databases.

5% of the Time, the Customer Service Representative 1:
  • Performs other duties as assigned.

Knowledge, Skills, Abilities:
  • Answer a business telephone using knowledge of business telephone procedures and etiquette.
  • Ask customers questions to obtain detailed information in a business setting.
  • Independently handle complaints and difficult customer interactions in a business setting.
  • Review documents and records for accuracy and completeness.
  • Access data using a computerized records system.

Minimum Qualifications:
Sufficient speech and hearing acuity to perform customer service work. Experience: explaining policies, procedures, or rules; handling complaints and upset individuals; business telephone etiquette.
Preferred Qualifications:
  • Accuracy and excellent attention to detail.
  • Typing/keyboarding skills.
  • Comfortable working on a computer.
  • Excellent communication skills (listening, talking, writing)
  • Experience analyzing information and researching a variety of complex sources to identify and resolve problems and issues.
  • Experience interpreting, explaining, and applying laws, regulations, and complex policies for multiple or highly specialized programs.
  • Document processing and/or data entry experience.

Salary and Benefits:
$15.94/hour ( Boise State University provides a best-in-class benefits package, including (but not limited to):
  • 12 paid holidays AND the University is closed between Christmas and New Year's (requires use of 3 vacation days)
  • Between 12-24 annual paid vacation days for full-time Professional and Classified staff depending on position type and years of service
  • 11.96% University contribution to your PERSI retirement fund (Classified employees)
  • Excellent medical, dental and other health-related insurance coverages
  • Tuition fee waiver benefits for employees, spouses and their dependents
  • See our full benefits page for more information!

Required Application Materials:
Please submit the following:
  • Cover letter indicating your interest and qualifications for this position
  • Resume detailing your employment history, and
  • Three (3) professional references, including at least one current or former direct supervisor

About Us:
Nestled along the Boise River and steps from the state capitol, Boise State University fosters a vibrant and welcoming academic environment that fuels student and employee success. We're a trailblazing institution, nationally recognized for our innovative spirit and commitment to positive impact on Idaho and beyond.
Boise State is proud to be recognized by Forbes as the only Idaho employer listed in the top 100 of all national midsize and large employers. We're building a thriving community of faculty and staff whose unique skills, experiences, and perspectives come together to create a rich and rewarding academic experience. Applications from all backgrounds are welcomed.
Learn more about Boise State and living in Idaho's Treasure Valley at https://www.boisestate.edu/about/
Advertised: June 16, 2026 Mountain Daylight Time
Applications close: July 5, 2026 11:55 PM Mountain Daylight Time
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