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Csr 1 Jobs (NOW HIRING)

Customer Service Rep 1 Wood Dale, IL 60191 Overview Salary Range $20.70 - $31.15 Hourly Level Experienced Position Type Full Time Job Shift Day Education Level 2 Year Degree Travel Percentage 0 ...

Description Remote Customer Service Representative - Federal Student Loan Support PMC Integrity LLC is seeking motivated Remote Customer Service Representatives (CSR 1) to join our Aidvantage ...

Recology Auburn Placer THE ROLE OF CUSTOMER SERVICE REPRESENTATIVE: Under close supervision, provides efficient and courteous customer service by telephone and/or personal contact for issues that are ...

Description Remote Customer Service Representative - Federal Student Loan Support PMC Integrity LLC is seeking motivated Remote Customer Service Representatives (CSR 1) to join our Aidvantage ...

Customer Service Rep 1

Midway, TN · On-site

$13 - $17.75/hr

A minimum of two years' experience in customer service. * Strong organizational and planning abilities and excellent analytical and problem-solving skills * Must be able to work independently in a ...

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Csr 1 information

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$9

$18

$26

How much do csr 1 jobs pay per hour?

As of Jun 20, 2026, the average hourly pay for csr 1 in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What does CSR mean in a job position?

In a job position, CSR stands for Customer Service Representative. This role involves assisting customers, resolving issues, and providing information about products or services, often requiring strong communication skills and familiarity with customer management tools.

What job makes $10,000 a month without a degree?

A Customer Service Representative (CSR) 1 typically does not earn $10,000 a month without significant experience or additional responsibilities. High earnings in customer service roles are uncommon without advanced skills, management positions, or specialized industries such as tech sales or financial services, which may require certifications or extensive experience.

What is a CSR 1?

A CSR 1, or Customer Service Representative Level 1, is an entry-level position responsible for assisting customers with inquiries, resolving issues, and providing information about products or services. These professionals typically handle phone calls, emails, or chats, ensuring customer satisfaction and accurate documentation of interactions. CSR 1s often follow company protocols and may escalate complex problems to higher-level staff. Strong communication and problem-solving skills are essential in this role. Training is usually provided, making it accessible for candidates new to customer service.

How can I make $2000 a week working from home?

A Customer Service Representative (CSR) can potentially earn $2000 a week by working full-time, often requiring strong communication skills, experience, and sometimes specialized training. Achieving this income may involve handling high call volumes, working for companies with higher pay rates, or taking on additional shifts or overtime, often facilitated through remote customer service platforms and tools.

What are the key skills and qualifications needed to thrive as a CSR 1 (Customer Service Representative), and why are they important?

To excel as a CSR 1, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and basic office applications is typically expected. Outstanding interpersonal skills, patience, and the ability to remain calm under pressure help you stand out in this role. These skills are crucial for efficiently resolving customer issues, maintaining satisfaction, and supporting the overall reputation of the company.

Is CSR a good entry level position?

Customer Service Representative (CSR) positions are typically considered good entry-level roles, as they often require minimal prior experience and focus on communication, problem-solving, and customer interaction skills. These roles can provide foundational experience in customer service, sales, and conflict resolution, making them suitable for individuals starting their careers.

What are some common challenges faced by a CSR 1 and how can they be effectively managed?

As a CSR 1 (Customer Service Representative Level 1), you may encounter challenges such as handling high call volumes, managing difficult customer interactions, and quickly learning new products or services. It’s important to remain patient and empathetic, utilize active listening skills, and follow established scripts or protocols to ensure consistent service. Many organizations offer training and support from supervisors or more experienced team members, so don’t hesitate to ask for guidance or feedback. Over time, you’ll develop strategies for efficiently resolving issues and maintaining positive customer relationships.

What is the difference between Csr 1 vs Customer Service Representative?

AspectCsr 1Customer Service Representative
CredentialsHigh school diploma or equivalent, basic customer service skillsHigh school diploma or equivalent, sometimes additional training
Work EnvironmentCall centers, retail, or office settingsCall centers, retail stores, or corporate offices
Industry UsageCommonly used in customer support roles across industriesWidely used across retail, telecom, banking, and service sectors

Both Csr 1 and Customer Service Representative roles involve assisting customers, handling inquiries, and providing support. The terms are often used interchangeably, but Csr 1 may refer to entry-level positions within larger customer service teams. Understanding these roles helps job seekers identify opportunities suited to their skills and experience.

More about Csr 1 jobs
What cities are hiring for Csr 1 jobs? Cities with the most Csr 1 job openings:
What states have the most Csr 1 jobs? States with the most job openings for Csr 1 jobs include:
Infographic showing various Csr 1 job openings in the United States as of June 2026, with employment types broken down into 2% Locum Tenens, 6% As Needed, 2% Full Time, 86% Part Time, 2% Temporary, and 2% Nights. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.
Customer Service Representative 1

$16.50 - $24/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 2 days ago


Cooperative Response Center rating

3.6

Company rating: 3.6 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

70th of 71 rated call and contact centers


Job description

THE OPPORTUNITY:

We are seeking talented Customer Service Representatives who will be responsible for the meaningful work of Focusing on the Human Side of Technology ® by providing courteous and efficient service for our members. We are a 24/7 Call Center that receives after-hour and overflow calls for cooperative and utility companies across the United States regarding power outages and bill pay. You will never make a sale, call out for collections, or solicit business.

At CRC, you will make a difference in countless people’s lives by being a calm and professional human voice to call when disaster hits, rather than an automated voice message. Your work here at CRC matters to real people and their security!

SCHEDULE AND PAY:

Fixed Starting Wage: $17.00 per hour

Full-time and Part-Time schedules are available!
***Hiring primarily for 2nd shift with limited day/overnight shift openings available

  • 2nd Shift: Extra $.75 per hour (Monday-Friday)
  • 3rd Shift: Extra $1.25 per hour (Monday-Friday)
  • Bilingual (Spanish): Extra $1.00 per hour
  • Weekend availability (Saturday & Sunday): Extra $2.00 per hour
    • This position requires two out of three weekends scheduled
  • Holiday availability on rotation: Holiday pay

TRAINING:We are committed to setting our new team members up for success. This role includes a comprehensive training program that kicks off on July 27, 2026. Training will be full-time, Monday through Friday, 8:00 AM - 4:30 PM, for two weeks, ensuring you have all the tools and knowledge needed to excel.

HOW WE WILL INVEST IN YOU:
  • Great work/life benefits — Paid Time Off (PTO), Community Volunteer Time Off, 6 paid holidays, and School Conference/Activity Leave
  • Health benefits — medical, dental, and vision, plus rewarding wellness programs, gym reimbursements, and on-site fitness equipment
  • 401(k) with generous company match
  • Tuition reimbursement
  • Regular recognition events to celebrate and thank our employees
  • Opportunities for advancement
  • Free alarm monitoring for medical, environmental, and security alarm systems
  • Supportive and inclusive work culture
  • Incentive bonuses
WHAT YOU CAN LOOK FORWARD TO:
  • Taking incoming calls from our electric cooperative members, navigating tools and resources to address inquiries accurately and efficiently
  • Maintaining a high level of service while meeting performance targets
  • Staying composed and professional in difficult situations, using de-escalation techniques when appropriate
  • Participating in classroom and on-the-job training, and reviewing available manuals and resources to build and deepen product knowledge
WHAT YOU’LL NEED TO SUCCEED:
  • Ability to read, analyze and interpret instructions
  • Excellent communication skills
  • Proven ability to effectively learn/use CRC Link and other software associated with Call Center Operations
  • Ability to maintain confidentiality
  • Ability to accurately type/keyboard and navigate computer screens with reasonable speed.
  • Ability to thrive in our fast-paced, customer-focused environment
  • Ability to be flexible and receptive to change

REQUIRED EDUCATION & EXPERIENCE:

  • 1 or more years of Customer Service experience required
  • Experience in a Call Center setting preferred
  • High School Diploma or equivalent preferred
  • Employees are required to be honest and trustworthy with a satisfactory background check and drug screen before they start.

WORKING CONDITIONS:

  • The working conditions described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

    While performing the duties of this job, the employee is regularly required to talk and hear; use hands and fingers. The employee is frequently required to stand, walk, sit, and reach. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, and depth perception.

    All telephone calls made or received in the Contact Center are recorded and may be monitored for quality purposes. Recorded calls may also be received in follow-up to member/customer questions or concerns and utilized for training purposes.

    The noise level in the work environment is usually moderate.