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Csr 1 Jobs (NOW HIRING)

Tennant

Customer Service Rep 1

Eden Prairie, MN · On-site

$21.50/hr

Customer Service Rep 1 Customer Service Representative 1 Eden Prairie, MN Monday - Friday $36,600 - $54,900 Starting hourly rate $21.50 With more than $1B in revenue, Tennant Company is a globally ...

Recology

Customer Service Representative 1

Auburn, CA · On-site

Recology Auburn Placer THE ROLE OF CUSTOMER SERVICE REPRESENTATIVE: Under close supervision, provides efficient and courteous customer service by telephone and/or personal contact for issues that are ...

Primerica

Customer Service Rep 1

Duluth, GA · Hybrid

$14.75 - $20/hr

About this Position The Customer Service Representative 1 works in the Field Compensation department delivering exemplary customer service to Primerica agents. The candidate recognizes priority ...

Tennant Company

Customer Service Rep 1

Eden Prairie, MN · On-site

$21.50/hr

Customer Service Representative 1 Eden Prairie, MN Monday - Friday $36,600 - $54,900 Starting hourly rate $21.50 With more than $1B in revenue, Tennant Company is a globally recognized leader in the ...

Oldcastle BuildingEnvelope

Customer Service Rep 1

Midway, TN · On-site

$14.25 - $19.25/hr

Customer Service Rep 1 Midway, TN Come Join Us! From apartments in New York to hospitals and stadiums in Dallas, libraries at prestigious universities to creating modern retail experiences, our teams ...

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Csr 1 information

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How much do csr 1 jobs pay per hour?

As of Jul 11, 2026, the average hourly pay for csr 1 in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a CSR 1?

A CSR 1, or Customer Service Representative Level 1, is an entry-level position responsible for assisting customers with inquiries, resolving issues, and providing information about products or services. These professionals typically handle phone calls, emails, or chats, ensuring customer satisfaction and accurate documentation of interactions. CSR 1s often follow company protocols and may escalate complex problems to higher-level staff. Strong communication and problem-solving skills are essential in this role. Training is usually provided, making it accessible for candidates new to customer service.

What are the key skills and qualifications needed to thrive as a CSR 1 (Customer Service Representative), and why are they important?

To excel as a CSR 1, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and basic office applications is typically expected. Outstanding interpersonal skills, patience, and the ability to remain calm under pressure help you stand out in this role. These skills are crucial for efficiently resolving customer issues, maintaining satisfaction, and supporting the overall reputation of the company.

What are some common challenges faced by a CSR 1 and how can they be effectively managed?

As a CSR 1 (Customer Service Representative Level 1), you may encounter challenges such as handling high call volumes, managing difficult customer interactions, and quickly learning new products or services. It’s important to remain patient and empathetic, utilize active listening skills, and follow established scripts or protocols to ensure consistent service. Many organizations offer training and support from supervisors or more experienced team members, so don’t hesitate to ask for guidance or feedback. Over time, you’ll develop strategies for efficiently resolving issues and maintaining positive customer relationships.

What is the difference between Csr 1 vs Customer Service Representative?

AspectCsr 1Customer Service Representative
CredentialsHigh school diploma or equivalent, basic customer service skillsHigh school diploma or equivalent, sometimes additional training
Work EnvironmentCall centers, retail, or office settingsCall centers, retail stores, or corporate offices
Industry UsageCommonly used in customer support roles across industriesWidely used across retail, telecom, banking, and service sectors

Both Csr 1 and Customer Service Representative roles involve assisting customers, handling inquiries, and providing support. The terms are often used interchangeably, but Csr 1 may refer to entry-level positions within larger customer service teams. Understanding these roles helps job seekers identify opportunities suited to their skills and experience.

More about Csr 1 jobs
What states have the most Csr 1 jobs? States with the most job openings for Csr 1 jobs include:
What job categories do people searching Csr 1 jobs look for? The top searched job categories for Csr 1 jobs are:
Csr 1 jobs near you
Infographic showing various Csr 1 job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 70% Full Time, 22% Part Time, 1% Temporary, and 6% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.
Customer Service Representative 1

Customer Service Representative 1

Oldcastle BuildingEnvelope

Battle Ground, WA • On-site

Other

Posted 28 days ago

Oldcastle BuildingEnvelope rating

7.0

Company rating: 7.0 out of 10

Based on 59 frontline employees who took The Breakroom Quiz

390th of 527 rated manufacturers

Job description

What You'll Get to Do

The Customer Service Representative 1 is focused on providing product/service information, processing orders, resolving issues, and reports to the Customer Service Supervisor.

This role is perfect for an individual who has an attention to detail (safety, quality, efficiency) strong work ethic/reliability and is a problem solver.  A vital member of the Customer Service Department, this is an opportunity to build a career with an industry leader.

Job responsibilities include:

  • Maintain a broad knowledge of clients, products and services of the organization.
  • Document customer interactions and transactions.
  • Accurately process phoned, faxed and emailed quotes and orders in accordance with cut off times and other time constraints that may exist.
  • Data entry of faxed, emailed, and phoned in orders for production.
  • Communicate with customers to determine expected delivery date and time.
  • Position is Monday-Friday, 8am-5pm

 What We Are Looking For

  • Must have a strong MS Word and Excel Office Skills.
  • Organized with the ability to handle numerous projects and prioritize workload.
  • Must be able to communicate effectively and professionally, both verbally and in writing.
  • Ability to read and understand architectural drawings, specifications, and customer request for pricing.
  • Self-starter with the ability to work with minimal supervision with solid memory retention and focus.

What Oldcastle BuildingEnvelope employees say

Pay

Benefits

Hours and flexibility

Workplace

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