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Csr 1 Jobs (NOW HIRING)

ClifyX

Customer service

Manchester, NH · On-site

$15.50 - $21.25/hr

Customer Service Representative Level 2 Salesforce and Excel experience a must Manchester, New ... May provide assistance to Call Center Representatives 1. The level 2 Representatives have developed ...

Altman Specialty Plants

Service Rep 1

Aurora, CO · On-site

$22/hr

Come join our rapidly growing team as a Service Representative! Merchandise our plants and manage ... Elevate Customer Relations * Communicate with store personnel and store management during each ...

Altman Specialty Plants

Service Rep 1

Westminster, CO · On-site

$22/hr

Come join our rapidly growing team as a Service Representative! Merchandise our plants and manage ... Elevate Customer Relations * Communicate with store personnel and store management during each ...

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How much do csr 1 jobs pay per hour?

As of Jul 11, 2026, the average hourly pay for csr 1 in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a CSR 1?

A CSR 1, or Customer Service Representative Level 1, is an entry-level position responsible for assisting customers with inquiries, resolving issues, and providing information about products or services. These professionals typically handle phone calls, emails, or chats, ensuring customer satisfaction and accurate documentation of interactions. CSR 1s often follow company protocols and may escalate complex problems to higher-level staff. Strong communication and problem-solving skills are essential in this role. Training is usually provided, making it accessible for candidates new to customer service.

What are the key skills and qualifications needed to thrive as a CSR 1 (Customer Service Representative), and why are they important?

To excel as a CSR 1, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and basic office applications is typically expected. Outstanding interpersonal skills, patience, and the ability to remain calm under pressure help you stand out in this role. These skills are crucial for efficiently resolving customer issues, maintaining satisfaction, and supporting the overall reputation of the company.

What are some common challenges faced by a CSR 1 and how can they be effectively managed?

As a CSR 1 (Customer Service Representative Level 1), you may encounter challenges such as handling high call volumes, managing difficult customer interactions, and quickly learning new products or services. It’s important to remain patient and empathetic, utilize active listening skills, and follow established scripts or protocols to ensure consistent service. Many organizations offer training and support from supervisors or more experienced team members, so don’t hesitate to ask for guidance or feedback. Over time, you’ll develop strategies for efficiently resolving issues and maintaining positive customer relationships.

What is the difference between Csr 1 vs Customer Service Representative?

AspectCsr 1Customer Service Representative
CredentialsHigh school diploma or equivalent, basic customer service skillsHigh school diploma or equivalent, sometimes additional training
Work EnvironmentCall centers, retail, or office settingsCall centers, retail stores, or corporate offices
Industry UsageCommonly used in customer support roles across industriesWidely used across retail, telecom, banking, and service sectors

Both Csr 1 and Customer Service Representative roles involve assisting customers, handling inquiries, and providing support. The terms are often used interchangeably, but Csr 1 may refer to entry-level positions within larger customer service teams. Understanding these roles helps job seekers identify opportunities suited to their skills and experience.

More about Csr 1 jobs
What states have the most Csr 1 jobs? States with the most job openings for Csr 1 jobs include:
What job categories do people searching Csr 1 jobs look for? The top searched job categories for Csr 1 jobs are:
Csr 1 jobs near you
Infographic showing various Csr 1 job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 70% Full Time, 22% Part Time, 1% Temporary, and 6% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.
Customer service

Customer service

ClifyX

Manchester, NH • On-site

$15.50 - $21.25/hr

Other

This job post has expired today. Applications are no longer accepted.

Job description

Customer Service Representative Level 2

Salesforce and Excel experience a must Manchester, New Hampshire Duration: 9 Months 2+ years' experience with customer service and customer retention experience College degree preferred Detailed oriented Position is distinguished from the Call Center Representative 1 in that the Representative 2 has the knowledge and experience to handle more complex customer inquiries and problems and non-routine matters. May provide assistance to Call Center Representatives 1. The level 2 Representatives have developed a higher degree of skill and ability to explain more complex matters to ensure customer satisfaction and retention, and to sell products and services. Handles inbound and outbound calls in a call center with the goal of increasing business, customer satisfaction, and customer retention. Responsibilities may include answering customer questions, explaining available services, correcting errors, providing information on pricing, taking orders, developing leads, customer satisfaction, and customer retention. Responsibilities may include answering customer questions, explaining available services, correcting errors, providing information and or trouble shooting. Requires sound knowledge to navigate company's customer information systems and/or order system along with a good knowledge of company, services, and products. Only the most complex customer inquiries may be passed to higher level Call Center Representatives. At least 3-5 years' experience

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About ClifyX

Sourced by ZipRecruiter

ClifyX is a well-established player in the IT Services sector that specializes in providing result-oriented technological solutions to a wide range of industrial verticals. Based in South Plainfield, New Jersey, ClifyX offers a comprehensive selection of IT services that include project staffing, application development, professional consulting, and other IT-based solutions. While the company's website, clifyx.com, does not divulge the exact founding date, it is clear that ClifyX has grown into a renowned name within their domain, thanks to their unwavering commitment to innovative practices. The company's mission statement revolves around harnessing the power of technology to assist their clientele in steering their respective businesses towards success.

Industry

Recruiting and staffing services

Company size

51 - 200 Employees

Headquarters location

South Plainfield, NJ, US

Year founded

1998

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