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French Customer Service Jobs (NOW HIRING)

SecurityMetrics

Customer Support - French

Orem, UT · Remote

$14.75 - $19/hr

Customer Support Representative SecurityMetrics is looking for experienced Customer Support staff to join our Technical Support team during French business hours (4 am - 1 pm Mountain Time). As a ...

Stride 2 Hire Staffing Agency

$14.75 - $20.25/hr

Spanish / French Customer Service Inbound, Billing & Customer Support Calls Call Center Experience Preferred Job ID# A3003 Leverage your customer service expertise and provide billing support to a ...

SecurityMetrics

Customer Support - French

Orem, UT

$14.75 - $19/hr

SecurityMetrics is looking for experienced Customer Support staff to join our Technical Support team during French business hours (4 am - 1 pm Mountain Time). As a Customer Support Representative ...

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How much do french customer service jobs pay per hour?

As of May 31, 2026, the average hourly pay for french customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a French Customer Service job?

A French Customer Service job involves assisting customers who speak French, either through phone, email, or chat. Responsibilities typically include answering inquiries, resolving issues, processing orders, and providing product or service support. Strong communication skills in both French and sometimes English are often required. This role is common in international companies that serve French-speaking customers.

What are the key skills and qualifications needed to thrive in the French Customer Service position, and why are they important?

To thrive as a French Customer Service professional, you need fluent French language skills, strong written and verbal communication abilities, and experience in customer support, often supported by a high school diploma or relevant coursework. Familiarity with CRM systems, ticketing software, and call center platforms is typically required. Outstanding interpersonal skills, patience, and a genuine desire to help others set top performers apart in this role. These strengths ensure effective problem solving, customer satisfaction, and smooth teamwork in a fast-paced, multilingual environment.

What are some common challenges faced by French Customer Service representatives, and how can they be managed?

French Customer Service representatives often encounter challenges such as handling complex customer inquiries, managing high call volumes, and addressing language or cultural nuances in communication. To succeed, it is important to stay patient, actively listen, and utilize available resources such as help desk knowledge bases or escalation procedures when needed. Many employers provide comprehensive training and ongoing support to help team members navigate difficult scenarios and stay up-to-date on company policies. Building strong problem-solving skills and collaborating with colleagues can also make challenging situations more manageable and rewarding. This role offers a dynamic environment where adaptability and a positive attitude are key to overcoming daily obstacles.
More about French Customer Service jobs
What cities are hiring for French Customer Service jobs? Cities with the most French Customer Service job openings:
What are the most commonly searched types of French Customer Service jobs? The most popular types of French Customer Service jobs are:
What states have the most French Customer Service jobs? States with the most job openings for French Customer Service jobs include:
What job categories do people searching French Customer Service jobs look for? The top searched job categories for French Customer Service jobs are:
French Customer Service jobs near you
Infographic showing various French Customer Service job openings in the United States as of May 2026, with employment types broken down into 1% As Needed, 96% Full Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.
French Customer Service Rep

French Customer Service Rep

Global Channel Management

Port Washington, NY

$17.25 - $23.50/hr

Other

Posted 18 hours ago

Job description

French Customer Service Rep

Port Washington, New York, United States

$ 19.00 - 20.00 (US Dollar)

French Customer Service Rep needs 1+ years experience

French Customer Service Rep requires:

High school diploma

1+ year(s) of experience working in customer service, hospitality or call center environment

Excellent telephone etiquette, including the ability to communicate with confidence in a clear, professional speaking voice

Strong verbal and written communication skills

Demonstrated listening and comprehension skills

A clear team player with strong interpersonal skills

Ability to maintain composure when dealing with difficult customer situations

Excellent time management skills must be able to prioritize tasks efficiently

Strong PC skills including MS Office; Word and Excel

Ability to navigate information systems and intern SAP

Prior optical industry

French Customer Service Rep duties:

Answers incoming calls and processes orders.

Resolves customer complaints, troubleshoots issues to determine best path for resolution.

Correctly documents customer interactions and tracks call types.

Maintains support service levels and upholds Customer Service standards.

Owns follow up with customers to resolve inquiries regarding order status, shipping status and stock availability.

Takes inbound phone calls for up-to 90% of assigned shift.

Performs all other duties as assigned.

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About Global Channel Management

Sourced by ZipRecruiter

Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation. Global Channel Management understands the challenges companies face when it comes to the skills and experience needed to fill the void of the day to day function. Organizations need to reduce training and labor costs but at the same time requiring the best talent for the job. GCM's Ownership and Management teams have extensive Staffing, Recruiting, HR and Executive Leadership knowledge, Experience and Expertise. Our Understanding and Commitment to our Client's Satisfaction are key reasons GCM has been successful in establishing long term relationships.

Industry

Recruiting and staffing services

Company size

11 - 50 Employees

Headquarters location

Austell, GA, US

Year founded

2009

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