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Flexible Email Customer Service Jobs (NOW HIRING)

Customer Service

Zumbrota, MN · On-site

$20 - $25/hr

The Customer Service Representative is responsible for responding to both internal and external customer requests for assistance or information via telephone and email. CSR will provide exceptional ...

Assistant Bookkeeper

Yonkers, NY · On-site

$20 - $25/hr

Position includes some clerical work. Full time, hours flexible. Email resume - LDUFF216@icloud.com Company Description We are a commercial laundry servicing all hotels and restaurants in the ...

Sell products and services to customers over the phone, chat, and email, providing guidance and ... Flexible schedule, including evenings, weekends, and holidays * Excellent verbal and written ...

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Customer Lead

Wood Dale, IL · On-site

$50K - $55K/yr

Responsibilities: * Receive and respond to emails and phone calls from customers and sales ... service experience - manufacturing preferred * Bilingual Spanish speaking * ERP experience is ...

New

Customer Service - El Mirage

El Mirage, AZ

$15 - $20.50/hr

Communicate daily scheduling updates via email, customer service coordinator, and builder scheduling systems. * Proper documentation of customer activities, progress, and service issues.

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Flexible Email Customer Service information

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How much do flexible email customer service jobs pay per hour?

As of Jun 17, 2026, the average hourly pay for flexible email customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are the typical challenges faced by Flexible Email Customer Service representatives and how can they be managed?

Flexible Email Customer Service representatives often handle a high volume of inquiries, which can involve complex or sensitive issues requiring clear, empathetic written communication. Managing time effectively and prioritizing tasks are essential, as is adapting to varying customer needs and company updates. Utilizing templates, knowledge bases, and customer relationship management tools can help streamline responses while maintaining personalization. Developing strong problem-solving skills and staying organized are key to overcoming these challenges and delivering excellent service.

What is the difference between Flexible Email Customer Service vs Email Support Specialist?

AspectFlexible Email Customer ServiceEmail Support Specialist
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma; customer service or communication skills
Work EnvironmentRemote or office-based, handling customer emailsRemote or office-based, managing email inquiries
Industry UsageCommon across retail, tech, and service sectorsPrimarily in tech, e-commerce, and service industries
Job FocusProviding flexible, responsive email support to customersResolving customer issues via email, ensuring satisfaction

Flexible Email Customer Service and Email Support Specialist roles both involve handling customer inquiries via email. The main difference lies in flexibility; the former often emphasizes adaptable schedules and varied support tasks, while the latter focuses on resolving customer issues efficiently. Both roles require similar credentials and are prevalent in similar industries, making them closely related but distinct in scope and flexibility.

What are the key skills and qualifications needed to thrive as a Flexible Email Customer Service representative, and why are they important?

To thrive as a Flexible Email Customer Service representative, you need strong written communication, problem-solving abilities, and a solid understanding of customer service principles, often supported by prior experience in a similar role. Familiarity with help desk software, CRM systems, and email management tools is typically required. Attention to detail, patience, and adaptability are crucial soft skills that help build rapport and efficiently resolve customer issues. These skills ensure customers receive timely, accurate, and empathetic support, leading to higher satisfaction and loyalty.

What is a Flexible Email Customer Service representative?

A Flexible Email Customer Service representative is a professional who assists customers by responding to their inquiries, concerns, or issues through email communication. The 'flexible' aspect typically refers to the ability to work varying hours or shifts, often remotely, to accommodate customer needs. This role requires strong written communication skills, problem-solving abilities, and a customer-centric attitude. Representatives must manage multiple conversations at once, ensure timely responses, and maintain accurate records of interactions. The position is common in industries where digital support is essential, such as e-commerce, technology, and service sectors.
More about Flexible Email Customer Service jobs
What cities are hiring for Flexible Email Customer Service jobs? Cities with the most Flexible Email Customer Service job openings:
What are the most commonly searched types of Email Customer Service jobs? The most popular types of Email Customer Service jobs are:
What states have the most Flexible Email Customer Service jobs? States with the most job openings for Flexible Email Customer Service jobs include:

Sales & Customer Service Associate

L & J Diesel Service Inc

Jacksonville, FL

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 22 days ago


Job description

Job Title: Sales/Customer Service Associate

Company: L & J Diesel Service
Location: Jacksonville, Fl
Employment Type: Full-Time
About Us:
L & J Diesel Service is a leading diesel fuel systems manufacturer and parts dealer. We are looking for a passionate and driven individual to join our team as a Sales/Customer Service Associate.
Position Overview:
As a Sales/Customer Service Associate, you will be the face, and voice of our company, ensuring that our customers receive exceptional service and support. The ideal candidate will have a passion for customer service, excellent communication and organization skills, and a desire to learn about the automotive parts industry. Candidates with previous experience at auto parts dealers such as Napa, AutoZone, Advanced Auto, and O’Reilly are highly encouraged to apply. 
Key Responsibilities:

  • Provide excellent customer service by answering incoming customer phone calls, managing incoming emails, and responding to customer text messages
  • Assist customers in finding the correct part for their needs using our internal systems
  • Approve customer orders and ensure they are forwarded to the shipping department for processing
  • Maintain accurate customer records 
  • Assist with managing customer warranty claims and communications
  • Address and resolve customer complaints and inquiries efficiently and professionally
  • Collaborate with the sales team to meet and exceed sales targets
  • Perform other duties as assigned to ensure smooth operations
Qualifications:

  • Experience: Previous customer service or sales experience is required; experience in the auto parts industry (e.g., O’Reilly, AutoZone), or a general understanding of auto parts and core parts is a plus
  • Communication: Excellent written and oral communication skills
  • Technical Skills: Proficiency with computers, including email, CRM software, and other office tools such as MS Office Suite and Google Drive
  • Adaptability: Ability to learn quickly and adapt to a fast-paced, ever-changing environment
  • Problem-Solving: Resourceful and able to resolve customer concerns effectively
  • Attention to Detail: Strong organizational skills and attention to detail, especially when processing and checking order forms
  • Attitude: Open-minded, team-oriented, and flexible with a positive attitude
What We Offer:

  • Competitive salary 
  • Comprehensive benefits package (health, dental, vision, 401k, PTO)
  • Opportunities for career growth and professional development
  • A supportive and collaborative team environment