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Flexible Email Customer Service Jobs (NOW HIRING)

Fast Linen Service Inc

Assistant Bookkeeper

Yonkers, NY · On-site

$20 - $25/hr

Position includes some clerical work. Full time, hours flexible. Email resume - LDUFF216@icloud.com Company Description We are a commercial laundry servicing all hotels and restaurants in the ...

Fast Linen Service Inc

Assistant Bookkeeper

Yonkers, NY · On-site

$20 - $25/hr

Position includes some clerical work. Full time, hours flexible. Email resume - LDUFF216@icloud.com Company Description We are a commercial laundry servicing all hotels and restaurants in the ...

Pella

Customer Service - Las Vegas

Las Vegas, NV · On-site

$15.50 - $21/hr

Communicate daily scheduling updates via email, customer service coordinator, and builder scheduling systems. * Proper documentation of customer activities, progress, and service issues.

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How much do flexible email customer service jobs pay per hour?

As of Aug 29, 2026, the average hourly pay for flexible email customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a flexible email customer service representative?

A Flexible Email Customer Service representative is a professional who assists customers by responding to their inquiries, concerns, or issues through email communication. The 'flexible' aspect typically refers to the ability to work varying hours or shifts, often remotely, to accommodate customer needs. This role requires strong written communication skills, problem-solving abilities, and a customer-centric attitude. Representatives must manage multiple conversations at once, ensure timely responses, and maintain accurate records of interactions. The position is common in industries where digital support is essential, such as e-commerce, technology, and service sectors.

What skills and qualifications are needed to thrive as a flexible email customer service representative?

To thrive as a Flexible Email Customer Service representative, you need strong written communication, problem-solving abilities, and a solid understanding of customer service principles, often supported by prior experience in a similar role. Familiarity with help desk software, CRM systems, and email management tools is typically required. Attention to detail, patience, and adaptability are crucial soft skills that help build rapport and efficiently resolve customer issues. These skills ensure customers receive timely, accurate, and empathetic support, leading to higher satisfaction and loyalty.

What challenges do flexible email customer service representatives face and how can they be managed?

Flexible Email Customer Service representatives often handle a high volume of inquiries, which can involve complex or sensitive issues requiring clear, empathetic written communication. Managing time effectively and prioritizing tasks are essential, as is adapting to varying customer needs and company updates. Utilizing templates, knowledge bases, and customer relationship management tools can help streamline responses while maintaining personalization. Developing strong problem-solving skills and staying organized are key to overcoming these challenges and delivering excellent service.

What is the difference between Flexible Email Customer Service vs Email Support Specialist?

AspectFlexible Email Customer ServiceEmail Support Specialist
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma; customer service or communication skills
Work EnvironmentRemote or office-based, handling customer emailsRemote or office-based, managing email inquiries
Industry UsageCommon across retail, tech, and service sectorsPrimarily in tech, e-commerce, and service industries
Job FocusProviding flexible, responsive email support to customersResolving customer issues via email, ensuring satisfaction

Flexible Email Customer Service and Email Support Specialist roles both involve handling customer inquiries via email. The main difference lies in flexibility; the former often emphasizes adaptable schedules and varied support tasks, while the latter focuses on resolving customer issues efficiently. Both roles require similar credentials and are prevalent in similar industries, making them closely related but distinct in scope and flexibility.

More about Flexible Email Customer Service jobs

What cities are hiring for Flexible Email Customer Service jobs?

Cities with the most Flexible Email Customer Service job openings:

What are the most commonly searched types of Email Customer Service jobs?

The most popular types of Email Customer Service jobs are:

What states have the most Flexible Email Customer Service jobs?

States with the most job openings for Flexible Email Customer Service jobs include:

What job categories do people searching Flexible Email Customer Service jobs look for?

The top searched job categories for Flexible Email Customer Service jobs are:

Flexible Email Customer Service jobs near you
Infographic showing various Flexible Email Customer Service job openings in the United States as of August 2026, with employment types broken down into 85% Full Time, and 15% Part Time. Highlights an 100% In-person job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Customer Support Chat/Email Specialist

River Heights, UT • Hybrid

Conservice
Utilities • 1 - 5K employees

7.2

Company rating: 7.2 out of 10

Based on 60 frontline employees who took The Breakroom Quiz

39th of 53 rated energy and utility

Good employer

Recommended by parents

Respectful managers

Learn more about Conserviceexternal

$15.75/hr

Full-time

Posted 10 days ago

Job description

CHAT/EMAIL SPECIALISTDepartment: Customer Service

Schedule: Monday - Friday 8 am - 5 pm MT, orMonday - Friday 9 am - 6 pm MT

Wage: $15.75 per hour plus tier based performance pay

Location: Hybrid (In office Tuesday, Wednesday, and Thursday)Overview

Working in support chat is a fast-paced environment using software to chat with residents in real time to answer their questions and resolve their concerns. Applicants may be considered for a chat or email position, or a hybrid combination of both. Email specialists review and respond to incoming email requests, questions, suggestions, and complaints from the primary Conservice email accounts. Your ability to manage these issues with speed and accuracy will help ensure that customer needs are met, and resolutions are found.

Responsibilities

Address customer service emails

  • Maintain availability in chat software and answer incoming chat requests
  • Maintain high level of quality and customer service in all communication
  • Keep management updated on e-mail volume and specific complaints or issues
  • Communicate with clients and other departments as necessary
  • Assure quality control of outgoing email
  • Submit and follow up on personal EWOK submissions relating to emails and accounts
  • Take on additional assignments or projects as needed
  • Phone use:
    • Inconsistent (up to 5% of a workday)
    • Outbound calls to leasing offices as needed
Qualifications
  • Excellent written communication
  • Strong organization and time management
  • Good verbal & internal communication skills
  • Ability to work independently and efficiently
  • Consistent attendance record
  • No written warnings last 90 days

Education & Experience

  • High School Diploma / GED or equivalent
  • Comfortable enough with computers to learn and utilize Conservice's internal software and document important information
  • Knowledge and familiarity with multiple LOBs (SF, CCS, etc...)
  • Past experience with chat/email customer communication helpful

What Conservice employees say

Pay

Benefits

Hours and flexibility

Workplace

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