The Merchandise Return Associate is responsible for receiving, categorizing, processing and the distribution of customer/store damaged, trade-in and break-out merchandise to ensure the highest level ...
The Merchandise Return Associate is responsible for receiving, categorizing, processing and the distribution of customer/store damaged, trade-in and break-out merchandise to ensure the highest level ...
The Merchandise Return Associate is responsible for receiving, categorizing, processing and the distribution of customer/store damaged, trade-in and break-out merchandise to ensure the highest level ...
Quick apply
The Merchandise Return Associate is responsible for receiving, categorizing, processing and the distribution of customer/store damaged, trade-in and break-out merchandise to ensure the highest level ...
The Merchandise Return Associate is responsible for receiving, categorizing, processing and the distribution of customer/store damaged, trade-in and break-out merchandise to ensure the highest level ...
The Merchandise Return Associate is responsible for receiving, categorizing, processing and the distribution of customer/store damaged, trade-in and break-out merchandise to ensure the highest level ...
Be Seen First
Warehouse Transfer / Return Associate
Upper Marlboro, MD · On-site
$20 - $22/hr
Capital Electric has a Transfer / Return Associate position available at our Upper Marlboro, NC ... customer or restocking the inventory. * Transfer to Storage or Dumpster: The item is then moved ...
Quick apply
Be Seen First
Warehouse Transfer / Return Associate
Upper Marlboro, MD · On-site
$20 - $22/hr
Capital Electric has a Transfer / Return Associate position available at our Upper Marlboro, NC ... customer or restocking the inventory. * Transfer to Storage or Dumpster: The item is then moved ...
Front End Return Associate
Margate, FL · On-site
$14 - $14.50/hr
Accurately rings customer purchases/returns and counts change back to customer according to ... Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care ...
Front End Return Associate
Margate, FL · On-site
$14 - $14.50/hr
Accurately rings customer purchases/returns and counts change back to customer according to ... Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care ...
Front End Return Associate
Pompano Beach, FL · On-site
$14 - $14.50/hr
Accurately rings customer purchases/returns and counts change back to customer according to ... Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care ...
Front End Return Associate
Pompano Beach, FL · On-site
$14 - $14.50/hr
Accurately rings customer purchases/returns and counts change back to customer according to ... Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care ...
Front End Return Associate
Margate, FL · On-site
$14 - $14.50/hr
Accurately rings customer purchases/returns and counts change back to customer according to ... Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care ...
Front End Return Associate
Margate, FL · On-site
$14 - $14.50/hr
Accurately rings customer purchases/returns and counts change back to customer according to ... Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care ...
Front End Return Associate
Pompano Beach, FL · On-site
$14 - $14.50/hr
Accurately rings customer purchases/returns and counts change back to customer according to ... Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care ...
Front End Return Associate
Pompano Beach, FL · On-site
$14 - $14.50/hr
Accurately rings customer purchases/returns and counts change back to customer according to ... Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care ...
Returns Associate
Eden Prairie, MN · On-site
$16 - $18/hr
Come work with us, not for us! 2nd Swing is a one of a kind, forward thinking, customer-centric ... As a Returns Associate you will be primarily responsible for expeditiously processing customer ...
Returns Associate
Eden Prairie, MN · On-site
$16 - $18/hr
Come work with us, not for us! 2nd Swing is a one of a kind, forward thinking, customer-centric ... As a Returns Associate you will be primarily responsible for expeditiously processing customer ...
Returns Associate
$16 - $18/hr
2nd Swing is a one of a kind, forward thinking, customer-centric golf retail company. Our employees ... As a Returns Associate you will be primarily responsible for expeditiously processing customer ...
Returns Associate
$16 - $18/hr
2nd Swing is a one of a kind, forward thinking, customer-centric golf retail company. Our employees ... As a Returns Associate you will be primarily responsible for expeditiously processing customer ...
Returns Associate
Eden Prairie, MN · On-site
$16 - $18/hr
Come work with us, not for us! 2nd Swing is a one of a kind, forward thinking, customer-centric ... As a Returns Associate you will be primarily responsible for expeditiously processing customer ...
Returns Associate
Eden Prairie, MN · On-site
$16 - $18/hr
Come work with us, not for us! 2nd Swing is a one of a kind, forward thinking, customer-centric ... As a Returns Associate you will be primarily responsible for expeditiously processing customer ...
Returns Desk Associate
Philadelphia, PA · On-site
$17.05 - $21.32/hr
... AGMO), the Return Associate is responsible for facilitating returns sent to the store for ... You have strong interpersonal skills, and are customer service orientated * Have the ability to ...
Returns Desk Associate
Philadelphia, PA · On-site
$17.05 - $21.32/hr
... AGMO), the Return Associate is responsible for facilitating returns sent to the store for ... You have strong interpersonal skills, and are customer service orientated * Have the ability to ...
Returns Associate
$16 - $18/hr
2nd Swing is a one of a kind, forward thinking, customer-centric golf retail company. Our employees ... As a Returns Associate you will be primarily responsible for expeditiously processing customer ...
Returns Associate
$16 - $18/hr
2nd Swing is a one of a kind, forward thinking, customer-centric golf retail company. Our employees ... As a Returns Associate you will be primarily responsible for expeditiously processing customer ...
Returns Desk Associate
Philadelphia, PA · On-site
$17.05 - $21.32/hr
... AGMO), the Return Associate is responsible for facilitating returns sent to the store for ... You have strong interpersonal skills, and are customer service orientated * Have the ability to ...
Returns Desk Associate
Philadelphia, PA · On-site
$17.05 - $21.32/hr
... AGMO), the Return Associate is responsible for facilitating returns sent to the store for ... You have strong interpersonal skills, and are customer service orientated * Have the ability to ...
Returns Associate
$16 - $18/hr
As a Returns Associate you will be primarily responsible for expeditiously processing customer returns and refunds for our golfers. We are looking for a highly-skilled professional who strives to ...
Returns Associate
$16 - $18/hr
As a Returns Associate you will be primarily responsible for expeditiously processing customer returns and refunds for our golfers. We are looking for a highly-skilled professional who strives to ...
Returns Associate
$16 - $18/hr
As a Returns Associate you will be primarily responsible for expeditiously processing customer returns and refunds for our golfers. We are looking for a highly-skilled professional who strives to ...
Returns Associate
$16 - $18/hr
As a Returns Associate you will be primarily responsible for expeditiously processing customer returns and refunds for our golfers. We are looking for a highly-skilled professional who strives to ...
Associate Returns Processor
$16 - $18/hr
As a Returns Associate you will be primarily responsible for expeditiously processing customer returns and refunds for our golfers. We are looking for a highly-skilled professional who strives to ...
Associate Returns Processor
$16 - $18/hr
As a Returns Associate you will be primarily responsible for expeditiously processing customer returns and refunds for our golfers. We are looking for a highly-skilled professional who strives to ...
Associate Returns Processor
$16 - $18/hr
As a Returns Associate you will be primarily responsible for expeditiously processing customer returns and refunds for our golfers. We are looking for a highly-skilled professional who strives to ...
Associate Returns Processor
$16 - $18/hr
As a Returns Associate you will be primarily responsible for expeditiously processing customer returns and refunds for our golfers. We are looking for a highly-skilled professional who strives to ...
Returns Support Associate 3
$18.75 - $24.25/hr
Job Overview: The Returns associate will assist the Logistics team with all Reverse Logistics ... return. These areas will include, but are not limited to, advanced exchanges, fraud, customer ...
Returns Support Associate 3
$18.75 - $24.25/hr
Job Overview: The Returns associate will assist the Logistics team with all Reverse Logistics ... return. These areas will include, but are not limited to, advanced exchanges, fraud, customer ...
Returns Associate
Acworth, GA · On-site
$15 - $20/hr
Our Returns Associates quickly and accurately evaluate and document the condition of returned ... JOB DUTIES AND RESPONSIBILITIES: · Process and perform basic evaluations of Customer returned ...
Quick apply
Returns Associate
Acworth, GA · On-site
$15 - $20/hr
Our Returns Associates quickly and accurately evaluate and document the condition of returned ... JOB DUTIES AND RESPONSIBILITIES: · Process and perform basic evaluations of Customer returned ...
Customer Return Associate information
See salary details
$8.89 - $10.58
3% of jobs
$10.58 - $12.26
8% of jobs
$12.26 - $13.94
12% of jobs
$14.05 is the 25th percentile. Wages below this are outliers.
$13.94 - $15.63
28% of jobs
$15.63 - $17.31
15% of jobs
$18.70 is the 75th percentile. Wages above this are outliers.
$17.31 - $18.99
11% of jobs
$18.99 - $20.67
8% of jobs
$20.67 - $22.36
5% of jobs
$22.36 - $24.04
4% of jobs
$24.04 - $25.72
3% of jobs
$25.72 - $27.40
2% of jobs
$8
$17
$27
How much do customer return associate jobs pay per hour?
As of Aug 22, 2026, the average hourly pay for customer return associate in the United States is $17.14, according to ZipRecruiter salary data. Most workers in this role earn between $13.94 and $19.23 per hour, depending on experience, location, and employer.
What is a customer return associate?
Customer Return Associates are retail employees responsible for handling product returns and exchanges. They interact with customers to process refunds, answer questions about return policies, and ensure a smooth and efficient return experience. These associates also inspect returned merchandise, restock items when appropriate, and may assist with resolving customer complaints. Their role is important for maintaining customer satisfaction and following store policies. Good communication and problem-solving skills are essential for this position.
What are the key skills and qualifications needed to thrive as a customer return associate?
To thrive as a Customer Return Associate, you need strong customer service skills, attention to detail, and basic math abilities, often supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and return processing protocols is typically required. Patience, effective communication, and problem-solving skills help you manage customer concerns and resolve issues efficiently. These competencies ensure a smooth return process, enhance customer satisfaction, and support overall store operations.
What are some common challenges faced by customer return associates, and how can they be successfully managed?
Customer Return Associates often encounter challenges such as handling dissatisfied customers, managing high return volumes during peak seasons, and ensuring accurate processing of returned items. Successfully managing these challenges involves maintaining a calm and empathetic attitude, following company procedures for returns, and collaborating closely with team members to ensure efficiency. Strong communication skills and attention to detail are essential, as they help ensure a smooth return experience for customers and minimize errors in inventory management.
What is the difference between Customer Return Associate vs Retail Associate?
| Aspect | Customer Return Associate | Retail Associate |
|---|---|---|
| Credentials | High school diploma or equivalent, training on return policies | High school diploma or equivalent, sales and customer service training |
| Work Environment | Customer service counters, return areas, stockrooms | Sales floors, checkout counters, stockrooms |
| Employer & Industry | Retail stores, e-commerce warehouses | Retail stores, supermarkets, department stores |
| Job Focus | Processing returns, inspecting returned items, customer assistance | Assisting customers, sales, stocking, and merchandising |
The main difference is that a Customer Return Associate specializes in handling product returns and exchanges, focusing on inspecting items and processing refunds. In contrast, a Retail Associate has a broader role that includes sales, customer service, and store maintenance. Both roles require strong customer service skills and are common in retail environments, but their primary responsibilities differ.
More about Customer Return Associate jobs
What cities are hiring for Customer Return Associate jobs?
Cities with the most Customer Return Associate job openings:
What states have the most Customer Return Associate jobs?
States with the most job openings for Customer Return Associate jobs include:
What job categories do people searching Customer Return Associate jobs look for?
The top searched job categories for Customer Return Associate jobs are:
Full-time
Medical, Dental, Life, Retirement
Re-posted 14 days ago
Reeds Jewelers Inc. rating
5.3
Based on 12 frontline employees who took The Breakroom Quiz
25th of 30 rated jewelry retailers
Job description
REEDS Jewelers is excited to post this important position to join our team.
REEDS Jewelers is currently seeking a team oriented Merchandise Return Associate for our corporate office in Wilmington, NC. The Merchandise Return Associate is responsible for receiving, categorizing, processing and the distribution of customer/store damaged, trade-in and break-out merchandise to ensure the highest level of service exceeding customer expectations.
Primary Responsibilities:
REEDS Jewelers celebrates its 80th Anniversary in 2026, and our corporate headquarters has been in Wilmington, NC, since the beginning. We're a proud family company running many retail stores from Texas, to Florida, to Pennsylvania, and everywhere in between.
With our strong foundation, we continue to grow and welcome talented, hard-working team members to join our dynamic company. We look forward to reviewing your application!
Requirements
Benefits
REEDS Jewelers offers a comprehensive compensation program that includes health/dental/life/LTD insurance, 401k, merchandise discounts, career growth and a drug free workplace.
REEDS Jewelers is an Equal Opportunity Employer. We value the diversity of our team, and employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. REEDS provides a smoke and drug-free environment.
REEDS Jewelers is currently seeking a team oriented Merchandise Return Associate for our corporate office in Wilmington, NC. The Merchandise Return Associate is responsible for receiving, categorizing, processing and the distribution of customer/store damaged, trade-in and break-out merchandise to ensure the highest level of service exceeding customer expectations.
Primary Responsibilities:
- Exemplify the REEDS' Mission and Core Business Values.
- Respond to store inquiries regarding merchandise returns.
- Researches and identifies untagged merchandise.
- Creates transfer documents to distribute merchandise to and from the corporate office and store locations.
- Responsible for the review and analysis of all non-plu trade-ins and break-out merchandise.
- Responsible for following security policies to ensure merchandise is protected.
- Receives, documents and audits incoming damaged merchandise from the corporate office and store locations.
- Reviews merchandise for quality issues. Determine correct processes to handle irregularities.
- Responsible for general housekeeping in the MRE area.
- Partner with other corporate departments and stores to provide timely assistance and perform other duties as directed by Lead, Supervisor and Inventory Control Director.
- Conduct business affairs in a legal and ethical manner, building a socially conscious environment.
REEDS Jewelers celebrates its 80th Anniversary in 2026, and our corporate headquarters has been in Wilmington, NC, since the beginning. We're a proud family company running many retail stores from Texas, to Florida, to Pennsylvania, and everywhere in between.
With our strong foundation, we continue to grow and welcome talented, hard-working team members to join our dynamic company. We look forward to reviewing your application!
Requirements
- Qualified candidates must be a high school graduate or the equivalent
- Have adequate computer experience
- Demonstrated communication skills.
- Inventory and distribution experience preferred
- Must be able to stand up to 90% of the day
- Must be able to lift up to 50 lbs.
- Must be able to perform light housekeeping duties
- Must be able to perform repetitive physical tasks including preparing boxes for shipment, breaking down boxes for trash or storage, and moving boxes of merchandise
Benefits
REEDS Jewelers offers a comprehensive compensation program that includes health/dental/life/LTD insurance, 401k, merchandise discounts, career growth and a drug free workplace.
REEDS Jewelers is an Equal Opportunity Employer. We value the diversity of our team, and employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. REEDS provides a smoke and drug-free environment.
What Reeds Jewelers Inc. employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom