1

Customer Return Associate Jobs (NOW HIRING)

The associate works closely with Quality, Inventory Control, and Operations teams to determine ... Receive, verify, and process finished goods returns from customers, e-commerce or others.

Returns Associate

Walls, MS · On-site

$18 - $20/hr

Tri State Auto Parts 10820 Church Rd., Walls, MS 38680 Monday through Friday 8am - 5pm Position Overview A return associate position is responsible for processing the return of parts from customers.

Returns Associate

Walls, MS · On-site

$18 - $20/hr

Tri State Auto Parts 10820 Church Rd., Walls, MS 38680 Monday through Friday 8am - 5pm Position Overview A return associate position is responsible for processing the return of parts from customers.

Return Desk Associate

San Francisco, CA · On-site

$17.05 - $21.32/hr

You have strong interpersonal skills, and are customer service orientated * Have the ability to ... The Returns Associate, You Will: * Daily functions including but not limited to following:

Return Desk Associate

Beverly Hills, FL · On-site

$17.05 - $21.32/hr

You have strong interpersonal skills, and are customer service orientated * Have the ability to ... The Returns Associate, You Will: * Daily functions including but not limited to following:

Its unique approach combines an emphasis on the digital customer experience with a strong ... Under the leadership of the Director of Operations, the Return Associate is responsible for ...

Returns Associate - Weekend

Tallmadge, OH

$14.75 - $17.50/hr

Returns Associate Summary: The Returns Associate will process product returns and information while ... Input clear customer account notes in internal computer systems, communicating return reasons ...

Returns Desk Associate

Boca Raton, FL · On-site

$17.05 - $21.32/hr

Its unique approach combines an emphasis on the digital customer experience with a strong ... Under the leadership of the Director of Operations, the Return Associate is responsible for ...

Returns Associate

Acworth, GA · On-site

$15 - $20/hr

Our Returns Associates quickly and accurately evaluate and document the condition of returned ... JOB DUTIES AND RESPONSIBILITIES: · Process and perform basic evaluations of Customer returned ...

Returns Associate

Fairborn, OH · On-site

$15 - $18/hr

The associate will work closely with warehouse leadership, customer service, and inventory control teams to maintain accurate records and ensure efficient handling of returns. General Description of ...

Additionally, the Returns Associate will be tasked with proper identification of product and orders to champion communication to internal business channels to provide excellent customer satisfaction.

Additionally, the Returns Associate will be tasked with proper identification of product and orders to champion communication to internal business channels to provide excellent customer satisfaction.

Additionally, the Returns Associate will be tasked with proper identification of product and orders to champion communication to internal business channels to provide excellent customer satisfaction.

next page

Showing results 1-20

People also search for

Customer Return Associate information

See salary details

$8

$17

$27

How much do customer return associate jobs pay per hour?

As of Jun 19, 2026, the average hourly pay for customer return associate in the United States is $17.14, according to ZipRecruiter salary data. Most workers in this role earn between $13.94 and $19.23 per hour, depending on experience, location, and employer.

What is the difference between Customer Return Associate vs Retail Associate?

AspectCustomer Return AssociateRetail Associate
CredentialsHigh school diploma or equivalent, training on return policiesHigh school diploma or equivalent, sales and customer service training
Work EnvironmentCustomer service counters, return areas, stockroomsSales floors, checkout counters, stockrooms
Employer & IndustryRetail stores, e-commerce warehousesRetail stores, supermarkets, department stores
Job FocusProcessing returns, inspecting returned items, customer assistanceAssisting customers, sales, stocking, and merchandising

The main difference is that a Customer Return Associate specializes in handling product returns and exchanges, focusing on inspecting items and processing refunds. In contrast, a Retail Associate has a broader role that includes sales, customer service, and store maintenance. Both roles require strong customer service skills and are common in retail environments, but their primary responsibilities differ.

What are Customer Return Associates?

Customer Return Associates are retail employees responsible for handling product returns and exchanges. They interact with customers to process refunds, answer questions about return policies, and ensure a smooth and efficient return experience. These associates also inspect returned merchandise, restock items when appropriate, and may assist with resolving customer complaints. Their role is important for maintaining customer satisfaction and following store policies. Good communication and problem-solving skills are essential for this position.

What jobs make $1000 per hour?

Jobs that can pay $1000 per hour are typically highly specialized roles such as top-tier surgeons, experienced anesthesiologists, or certain high-level legal or financial consultants. These positions often require advanced degrees, extensive experience, and certification, and they usually involve high-stakes environments or private practice. Such earnings are rare and usually involve significant responsibility and expertise.

What is the 3 month rule for jobs?

The 3 month rule in the context of a Customer Return Associate typically refers to a company's policy on return or refund periods, often allowing returns within three months of purchase. For employment, it may relate to probation periods or performance review timelines, which can be around three months. Understanding specific policies depends on the employer's guidelines and the nature of the job environment.

What job makes $10,000 a month without a degree?

A Customer Return Associate typically does not earn $10,000 a month; such high earnings are uncommon without specialized skills or experience. High-paying roles that can reach this level often involve sales, entrepreneurship, or skilled trades, but generally require experience, certifications, or a strong network rather than a formal degree. Most entry-level or retail positions, including customer service roles, do not offer this level of income.

Is a Customer Return Associate job stressful?

A Customer Return Associate role can be stressful during busy periods or when managing high volumes of returns and customer complaints. The job requires good organizational skills and the ability to handle repetitive tasks in a fast-paced environment, which can contribute to stress levels for some individuals.

What are some common challenges faced by Customer Return Associates, and how can they be successfully managed?

Customer Return Associates often encounter challenges such as handling dissatisfied customers, managing high return volumes during peak seasons, and ensuring accurate processing of returned items. Successfully managing these challenges involves maintaining a calm and empathetic attitude, following company procedures for returns, and collaborating closely with team members to ensure efficiency. Strong communication skills and attention to detail are essential, as they help ensure a smooth return experience for customers and minimize errors in inventory management.

What are the key skills and qualifications needed to thrive as a Customer Return Associate, and why are they important?

To thrive as a Customer Return Associate, you need strong customer service skills, attention to detail, and basic math abilities, often supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and return processing protocols is typically required. Patience, effective communication, and problem-solving skills help you manage customer concerns and resolve issues efficiently. These competencies ensure a smooth return process, enhance customer satisfaction, and support overall store operations.
More about Customer Return Associate jobs
What cities are hiring for Customer Return Associate jobs? Cities with the most Customer Return Associate job openings:
What states have the most Customer Return Associate jobs? States with the most job openings for Customer Return Associate jobs include:
What job categories do people searching Customer Return Associate jobs look for? The top searched job categories for Customer Return Associate jobs are:
Infographic showing various Customer Return Associate job openings in the United States as of June 2026, with employment types broken down into 3% As Needed, 24% Full Time, 70% Part Time, and 3% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $35,647 per year, or $17.1 per hour.
Merchandise Return Associate

Merchandise Return Associate

REEDS Jewelers

Wilmington, NC • On-site

Full-time

Medical, Dental, Life, Retirement

Posted 9 days ago


Reeds Jewelers Inc. rating

5.8

Company rating: 5.8 out of 10

Based on 11 frontline employees who took The Breakroom Quiz

25th of 28 rated jewelry retailers


Job description

REEDS Jewelers is excited to post this important position to join our team.

REEDS Jewelers is currently seeking a team oriented Merchandise Return Associate for our corporate office in Wilmington, NC. The Merchandise Return Associate is responsible for receiving, categorizing, processing and the distribution of customer/store damaged, trade-in and break-out merchandise to ensure the highest level of service exceeding customer expectations.

Primary Responsibilities:

  • Exemplify the REEDS’ Mission and Core Business Values.
  • Respond to store inquiries regarding merchandise returns.
  • Researches and identifies untagged merchandise.
  • Creates transfer documents to distribute merchandise to and from the corporate office and store locations.
  • Responsible for the review and analysis of all non-plu trade-ins and break-out merchandise.
  • Responsible for following security policies to ensure merchandise is protected.
  • Receives, documents and audits incoming damaged merchandise from the corporate office and store locations.
  • Reviews merchandise for quality issues. Determine correct processes to handle irregularities.
  • Responsible for general housekeeping in the MRE area.
  • Partner with other corporate departments and stores to provide timely assistance and perform other duties as directed by Lead, Supervisor and Inventory Control Director.
  • Conduct business affairs in a legal and ethical manner, building a socially conscious environment.

REEDS Jewelers celebrates its 80th Anniversary in 2026, and our corporate headquarters has been in Wilmington, NC, since the beginning. We're a proud family company running many retail stores from Texas, to Florida, to Pennsylvania, and everywhere in between.

With our strong foundation, we continue to grow and welcome talented, hard-working team members to join our dynamic company. We look forward to reviewing your application!

Requirements

  • Qualified candidates must be a high school graduate or the equivalent
  • Have adequate computer experience
  • Demonstrated communication skills.
  • Inventory and distribution experience preferred
  • Must be able to stand up to 90% of the day
  • Must be able to lift up to 50 lbs.
  • Must be able to perform light housekeeping duties
  • Must be able to perform repetitive physical tasks including preparing boxes for shipment, breaking down boxes for trash or storage, and moving boxes of merchandise

Benefits

REEDS Jewelers offers a comprehensive compensation program that includes health/dental/life/LTD insurance, 401k, merchandise discounts, career growth and a drug free workplace.

REEDS Jewelers is an Equal Opportunity Employer. We value the diversity of our team, and employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. REEDS provides a smoke and drug-free environment.


What Reeds Jewelers Inc. employees say

Pay

Hours and flexibility

Workplace

Get the full story on Breakroom