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Customer Return Associate Jobs in Tucson, AZ (NOW HIRING)

Tjx

Front End Returns Associate

Tucson, AZ

$16.15 - $16.65/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Grow Your Career Responsible for promoting an excellent customer experience. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty ...

TJX Companies

Front End Returns Associate

Tucson, AZ · On-site

$16.15 - $16.65/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Grow Your Career Responsible for promoting an excellent customer experience. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty ...

TJX Companies

Front End Returns Associate

Tucson, AZ · On-site

$16.15 - $16.65/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Grow Your Career Responsible for promoting an excellent customer experience. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty ...

Bass Pro Shops

Customer Relations Associate

Tucson, AZ · On-site

$38K - $48K/yr

  • Dental

  • Vision

  • Retirement

  • PTO

Customer Relations Associate The Customer Relations Associate performs various Customer Service ... Sorts returns by category and return to proper area. * Sells appropriate Hunting and Fishing ...

Cabela's

Customer Relations Associate

Tucson, AZ · On-site

$38K - $48K/yr

  • Dental

  • Vision

  • Retirement

  • PTO

Customer Relations Associate The Customer Relations Associate performs various Customer Service ... Sorts returns by category and return to proper area. * Sells appropriate Hunting and Fishing ...

Bass Pro Shops

Customer Relations Associate

Tucson, AZ · On-site

$37K - $47K/yr

  • Dental

  • Vision

  • Retirement

  • PTO

The Customer Relations Associate performs various Customer Service activities, to include greeting ... Sorts returns by category and return to proper area. * Sells appropriate Hunting and Fishing ...

The TJX Companies , Inc.

Customer Service Associate

Sahuarita, AZ · On-site

$15.15 - $15.65/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Accurately rings customer purchases/returns and counts change back to customer according to ... Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care ...

TJX Companies

Customer Service Associate

Sahuarita, AZ · On-site

$15.15 - $15.65/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Accurately rings customer purchases/returns and counts change back to customer according to ... Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care ...

Tjx

Customer Service Associate

Sahuarita, AZ · On-site

$15.15 - $15.65/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Accurately rings customer purchases/returns and counts change back to customer according to ... Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care ...

Ewing Outdoor Supply

Customer Service Warehouse Associate

Tucson, AZ · On-site

$13.75 - $19/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

We are looking for a Customer Service Associate/ Delivery Driver to provide excellent customer ... Manage returns of merchandise * Coordinate with your team to provide excellent customer service ...

New

TJX Companies

Customer Service Associate

Sahuarita, AZ

$15.15 - $15.65/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Accurately rings customer purchases/returns and counts change back to customer according to ... Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care ...

Fry's Food Stores

Starbucks Barista

Tucson, AZ · On-site

$13 - $16/hr

... customer's return visit. Treat customers/employees in a fair and ethical manner, promoting an ... Collaborate with associates and promote teamwork to help achieve company/store goals * Prepare ...

Fry's Food Stores

STARBUCKS/BARISTA

Marana, AZ · On-site

$15.25 - $17.50/hr

... customer's return visit. Treat customers/employees in a fair and ethical manner, promoting an ... Collaborate with associates and promote teamwork to help achieve company/store goals * Prepare ...

Walgreens

Customer Service Associate

Tucson, AZ · On-site

$12.50 - $17.25/hr

Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. * Keeps counters ...

Walgreens

Customer Service Associate

Tucson, AZ · On-site

$12.50 - $17.25/hr

Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. * Keeps counters ...

Walgreens

Customer Service Associate

Tucson, AZ

$13.25 - $18.25/hr

Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. * Keeps counters ...

Walgreens

Customer Service Associate

Tucson, AZ · On-site

$12.50 - $17.25/hr

Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. * Keeps counters ...

Walgreens

Customer Service Associate

Tucson, AZ

$12.50 - $17.25/hr

Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. * Keeps counters ...

Walgreens

Customer Service Associate

Tucson, AZ · On-site

$12.50 - $17.25/hr

Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. * Keeps counters ...

Walgreens

Customer Service Associate

Tucson, AZ

$12.50 - $17.25/hr

Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. * Keeps counters ...

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All JobsCustomer Return Associate JobsCustomer Return Associate Jobs in Tucson, AZ

Customer Return Associate information

See Tucson, AZ salary details

$8

$16

$25

How much do customer return associate jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for customer return associate in Tucson, AZ is $16.20, according to ZipRecruiter salary data. Most workers in this role earn between $13.17 and $18.17 per hour, depending on experience, location, and employer.

What is the difference between Customer Return Associate vs Retail Associate?

AspectCustomer Return AssociateRetail Associate
CredentialsHigh school diploma or equivalent, training on return policiesHigh school diploma or equivalent, sales and customer service training
Work EnvironmentCustomer service counters, return areas, stockroomsSales floors, checkout counters, stockrooms
Employer & IndustryRetail stores, e-commerce warehousesRetail stores, supermarkets, department stores
Job FocusProcessing returns, inspecting returned items, customer assistanceAssisting customers, sales, stocking, and merchandising

The main difference is that a Customer Return Associate specializes in handling product returns and exchanges, focusing on inspecting items and processing refunds. In contrast, a Retail Associate has a broader role that includes sales, customer service, and store maintenance. Both roles require strong customer service skills and are common in retail environments, but their primary responsibilities differ.

What is a customer return associate?

Customer Return Associates are retail employees responsible for handling product returns and exchanges. They interact with customers to process refunds, answer questions about return policies, and ensure a smooth and efficient return experience. These associates also inspect returned merchandise, restock items when appropriate, and may assist with resolving customer complaints. Their role is important for maintaining customer satisfaction and following store policies. Good communication and problem-solving skills are essential for this position.

What are some common challenges faced by customer return associates, and how can they be successfully managed?

Customer Return Associates often encounter challenges such as handling dissatisfied customers, managing high return volumes during peak seasons, and ensuring accurate processing of returned items. Successfully managing these challenges involves maintaining a calm and empathetic attitude, following company procedures for returns, and collaborating closely with team members to ensure efficiency. Strong communication skills and attention to detail are essential, as they help ensure a smooth return experience for customers and minimize errors in inventory management.

What are the key skills and qualifications needed to thrive as a customer return associate?

To thrive as a Customer Return Associate, you need strong customer service skills, attention to detail, and basic math abilities, often supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and return processing protocols is typically required. Patience, effective communication, and problem-solving skills help you manage customer concerns and resolve issues efficiently. These competencies ensure a smooth return process, enhance customer satisfaction, and support overall store operations.

What are popular job titles related to Customer Return Associate jobs in Tucson, AZ?

For Customer Return Associate jobs in Tucson, AZ, the most frequently searched job titles are:

What job categories do people searching Customer Return Associate jobs in Tucson, AZ look for?

The top searched job categories for Customer Return Associate jobs in Tucson, AZ are:

What cities near Tucson, AZ are hiring for Customer Return Associate jobs?

Cities near Tucson, AZ with the most Customer Return Associate job openings:

Customer Return Associate jobs near you
Infographic showing various Customer Return Associate job openings in Tucson, AZ as of August 2026, with employment types broken down into 63% Full Time, 21% Part Time, and 16% Temporary. Highlights an 84% In-person, and 16% Hybrid job distribution, with an average salary of $33,703 per year, or $16.2 per hour.

Front End Returns Associate

Tjx

Tucson, AZ

$16.15 - $16.65/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 8 days ago

TJX rating

5.9

Company rating: 5.9 out of 10

Based on 689 frontline employees who took The Breakroom Quiz

26th of 39 rated national retailers

Job description

TJ Maxx

At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our four global Home Offices, Distribution Centers or Retail Stores-TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family-a Fortune 100 company and the world's leading off-price retailer.

Job Description:

Opportunity: Grow Your Career

Responsible for promoting an excellent customer experience. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs. Leads by example by engaging and interacting with all customers, and maintaining a clean and organized store. Role models outstanding customer service.

  • Creates a positive internal and external customer experience
  • Promotes a culture of honesty and integrity; maintains confidentiality
  • Takes an active role in training and mentoring Associates on front end principles
  • Trains and coaches Associates on personalizing the customer experience while promoting loyalty programs
  • Assigns registers, supports and responds to POS coverage needs, and coordinates breaks for all Associates
  • Addresses customer concerns and issues promptly, ensuring a positive customer experience
  • Ensures Associates execute tasks and activities according to store plan; prioritizes as needed
  • Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates
  • Provides and accepts recognition and constructive feedback
  • Partners with Management on Associate training needs to increase effectiveness
  • Ensures adherence to all labor laws, policies, and procedures
  • Promotes credit and loyalty programs
  • Supports and participates in store shrink reduction goals and programs
  • Promotes safety awareness and maintains a safe environment
  • Other duties as assigned

Who We're Looking For: You.

  • Available to work flexible schedule, including nights and weekends
  • Strong understanding of merchandising techniques
  • Capable of multi-tasking
  • Strong communication and organizational skills with attention to detail
  • Able to respond appropriately to changes in direction or unexpected situations
  • Team player, working effectively with peers and supervisors
  • Able to train others
  • 1 year retail and 6 months of leadership experience

Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information.

In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

Applicants with arrest or conviction records will be considered for employment.

Address:

8030 N. Cortaro Rd.

Location:

USA TJ Maxx Store 1460 Tucson AZThis position has a starting pay range of $16.15 to $16.65 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.

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